Compaq presario f750us sound and dvd drive issues

i have a compaq presario f750us runnin windows 7 ultimate 32-bit  when i first turn on the machine the sound and dvd drive work correctly but after about a hour of it being on both devices stop working an they dont appear in device manager.

Have you looked at your AutoPlay settings?
what is autoplay: http://windows.microsoft.com/en-us/windows/change-autoplay-settings#1TC=windows-7
FAQ tutorial: http://windows.microsoft.com/en-us/windows/autoplay-faq#1TC=windows-7
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  • Please help me to find.. compaq presario f762au sound driver for window 7 32 bit.

    please help me to find.. compaq presario f762au sound driver for window 7 32 bit..
    This question was solved.
    View Solution.

    Hi,
    It does not make any sense. Based on its support page, it uses "Conexant HD-Audio SmartAudio 221 Driver"  for Vista
      http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=en&cc=us&dlc=en&sw_lang=&product=3689...
    and now it can't see for Windows 7:
       https://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&softwareitem=ob-75899-1
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       http://windows.microsoft.com/en-US/windows/help/no-sound-in-Windows
       http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01912228&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us...
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    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Satellite L300D-11A - DVD-drive issue and Blue Screen

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  • My Macbook Pro has a black screen when running in Bootcamp Windows 7. Since I updated the mac side my windows side now starts up with completely black screen - no prompt, nothing, Cap keys still light up as does mouse and DVD drive seems to run.

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  • Secondary hard drive and dvd drive have the same location id's.

    Product Name: HP Pavilion dv7 Notebook PC (DV7t-7000)
    PRODUCT NUMBER: A5F92AV
    SERIAL NUMBER: [removed for privacy]
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    This is what chat support said... Its like talking to yourself sometimes!!
    [Wednesday, October 24, 2012 10:33 PM] -- Automatically generated message:
    Your support request has been submitted and is in queue. Please wait momentarily while the system connects you with the next available support specialist.
    [Wednesday, October 24, 2012 10:46 PM] -- Automatically generated message:
    You are now chatting with support specialist JOLLY R.
    [Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
    Welcome to HP Total Care for Notebook and Desktop support. My name is Jolly. I will be your technical support specialist today. Please give me a few moments to review your issue description details.
    NOTE: For security reasons, PLEASE DO NOT send credit card information via chat.
    [Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
    How are you doing today ?
    [Wednesday, October 24, 2012 10:46 PM] -- Rick Friedman says:
    Hi Jolly, I tried 3 different HDD's all of them were reformated and reimaged with the HP image from this laptop. When I try to populate the drive, it just closes the window. Same with the dvd drive. Other then no able to write to the dvd/cd drive, everything else is perfect. But that is not good enough...
    [Wednesday, October 24, 2012 10:46 PM] -- Rick Friedman says:
    Great, you?
    [Wednesday, October 24, 2012 10:46 PM] -- JOLLY R says:
    I am fine. Thank you for asking.
    [Wednesday, October 24, 2012 10:48 PM] -- JOLLY R says:
    Please let me know if the following details are correct for the notebook in question.
    PRODUCT NUMBER: A5F92AV
    SERIAL NUMBER: {Private Information Removed}
    EMAIL ADDRESS: {Private Information Removed}
    Am I correct?
    [Wednesday, October 24, 2012 10:48 PM] -- Rick Friedman says:
    Yes
    [Wednesday, October 24, 2012 10:48 PM] -- JOLLY R says:
    Thank You for confirming the details.
    [Wednesday, October 24, 2012 10:49 PM] -- JOLLY R says:
    Are you using the same notebook to chat with me which is in question?
    [Wednesday, October 24, 2012 10:49 PM] -- Rick Friedman says:
    Yes
    [Wednesday, October 24, 2012 10:51 PM] -- JOLLY R says:
    May I know since when you are facing the issue?
    [Wednesday, October 24, 2012 10:51 PM] -- Rick Friedman says:
    I few weeks ago now
    [Wednesday, October 24, 2012 10:52 PM] -- Rick Friedman says:
    HP swapped out the DVD drive and I swapped out the HDD's
    [Wednesday, October 24, 2012 10:53 PM] -- JOLLY R says:
    Please click on the start button and click on computer.
    [Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
    Reimaged, renamed, removed, rotated them to different bays.
    [Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
    ok
    [Wednesday, October 24, 2012 10:53 PM] -- Rick Friedman says:
    Open\
    [Wednesday, October 24, 2012 10:53 PM] -- JOLLY R says:
    Is the CD/DVD drive getting detected ?
    [Wednesday, October 24, 2012 10:54 PM] -- Rick Friedman says:
    Yes
    [Wednesday, October 24, 2012 10:54 PM] -- Rick Friedman says:
    Yes
    [Wednesday, October 24, 2012 10:55 PM] -- JOLLY R says:
    So you need te reseat the CD/DVD drive and the hard drive .
    [Wednesday, October 24, 2012 10:55 PM] -- Rick Friedman says:
    I did, over and over and over
    [Wednesday, October 24, 2012 10:55 PM] -- JOLLY R says:
    Okay
    [Wednesday, October 24, 2012 10:56 PM] -- Rick Friedman says:
    I have swapped out the dvd drive and hard drives
    [Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
    Since you have already reseated the hard drive and CD/DVD drive, you need to send the notebook in for a bench repair.
    [Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
    It will be a mail in repair service. I will send you a box along with packaging materials and a prepaid shipping label. Once you pack your notebook in the box you can drop it off at you nearest fedex drop box or you can schedule a pickup.
    [Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
    Box would contain- packaging material, shipping instructions & pre-paid shipping label.
    • Once you receive the box you need to put the notebook inside the box (without any accessories), call fed-ex- (1800-463-3339).
    • Fed-ex would come at your place pick it up and send it back to hp.
    • This service will cost you $0.00
    • Standard turn around time for service is 7-9 business days.
    You can check the status of your order by going to: www.hp.com/go/csostatus or by calling HP Customer Care at 1-800-hpinvent (1-800-474-6836).
    Your repair service has an estimated turn around time of 7 to 9 business days from when we receive your product at our repair center.
    [Wednesday, October 24, 2012 10:57 PM] -- JOLLY R says:
    In order to set up a service request please provide the following information:
    * Full Name:
    * Mailing Address (No P.O. Boxes):
    * Apartment/Building/Mailstop:
    * City:
    * State:
    * Zip/Postal Code:
    * E-Mail address
    * Phone Number (including area code):
    * Best time to call
    * Time zone of your region
    [Wednesday, October 24, 2012 10:57 PM] -- Rick Friedman says:
    Dont I have on-site?
    [Wednesday, October 24, 2012 10:58 PM] -- JOLLY R says:
    Let me check.
    [Wednesday, October 24, 2012 10:59 PM] -- Rick Friedman says:
    This laptop is my life, my livelyhood.
    [Wednesday, October 24, 2012 10:59 PM] -- Rick Friedman says:
    I can not be without iot...
    [Wednesday, October 24, 2012 11:00 PM] -- JOLLY R says:
    I do understand that .
    [Wednesday, October 24, 2012 11:02 PM] -- JOLLY R says:
    Yes, you do have onsite , but a technician can be sent to your place only if any part needs to be replaced .
    [Wednesday, October 24, 2012 11:02 PM] -- JOLLY R says:
    As the notebook needs to be repaired , you have to send it to the HP service center.
    [Wednesday, October 24, 2012 11:02 PM] -- Rick Friedman says:
    It is the motherboard
    [Wednesday, October 24, 2012 11:03 PM] -- Rick Friedman says:
    What is the difference between repair and replaced?
    [Wednesday, October 24, 2012 11:03 PM] -- JOLLY R says:
    It will be repaired and returned back to you .
    [Wednesday, October 24, 2012 11:04 PM] -- Rick Friedman says:
    But what is there to be repaired if your not replacing anything?
    [Wednesday, October 24, 2012 11:04 PM] -- JOLLY R says:
    If any hardware part needs to be replaced , a technician can be sent to your place .
    [Wednesday, October 24, 2012 11:04 PM] -- JOLLY R says:
    But since the notebook needs to be repaired ,you have to send it .
    [Wednesday, October 24, 2012 11:05 PM] -- Rick Friedman says:
    What is the difference between repaired and replacing something... So you mean that nothing will be repaired on my laptop?
    [Wednesday, October 24, 2012 11:06 PM] -- Rick Friedman says:
    This is NOT right
    [Wednesday, October 24, 2012 11:06 PM] -- JOLLY R says:
    I mentioned earlier that you need to send the notebook for repair.
    [Wednesday, October 24, 2012 11:06 PM] -- Rick Friedman says:
    I would like to talk to someone about this.
    [Wednesday, October 24, 2012 11:06 PM] -- JOLLY R says:
    It will be repaired and returned back to you .
    [Wednesday, October 24, 2012 11:07 PM] -- Rick Friedman says:
    What is the turn around time on this?
    [Wednesday, October 24, 2012 11:07 PM] -- JOLLY R says:
    It is 7 to 9 business days.
    [Wednesday, October 24, 2012 11:08 PM] -- Rick Friedman says:
    NO WAYYYY!
    [Wednesday, October 24, 2012 11:08 PM] -- JOLLY R says:
    If you want to talk to someone , you need to call our voice support in the direct number 1-800-474-68386 and refer to serviceticket number - {Private Information Removed}.
    [Wednesday, October 24, 2012 11:08 PM] -- Rick Friedman says:
    OK, thx
    [Wednesday, October 24, 2012 11:08 PM] -- JOLLY R says:
    We also have an expedite shipment, where the turn around time is 4 to 6 business days .
    [Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
    Please take down the service ticket number {Private Information Removed} and SR ID {Private Information Removed} for future reference.
    [Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
    You are welcome.
    [Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
    Is there anything else apart from this I can help you with now ?
    [Wednesday, October 24, 2012 11:09 PM] -- Rick Friedman says:
    No
    [Wednesday, October 24, 2012 11:09 PM] -- JOLLY R says:
    Thank you

  • ITunes for 64bit Windows 7 Driver/CD/DVD/Drive Issues-

    Hi There
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    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • I still have Cd/DVD drive issues

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    That's good that it is in device manager, but what about in Computer with the rest of the drivers?
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    I want to verify if the symptoms are present for a particular software issue before looking at other issues.  I really doubt it is a driver issue at this point.  If it was, then I suspect the issue would be present from day one. 
    It could be that the lens has dust buildup preventing it from working properly.  They do make CD cleaning kits that have a special CD designed to clean the laser as it passes over the lens.  If you happen to have one of these, or access to one, I recommend trying this step to make sure it isn't as simple as dust buildup interfering with the laser. 
    It could also be hardware failure, but I would like to try a few other steps before coming to that conclusion. 
    It may be worth reviewing this document as it covers a lot of the most common issues behind DVD drive issues. Feel free to skip any steps you have already tried. 
    Let me know what happens. 
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • CD and DVD Drives no longer visible in "my computer"

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    Since installing Lion no DVDs are being read by the superdrive, this is a problem that has been highlighted by quite a lot of people.
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  • I want compaq Presario SG1105IL sound drivers.. plz help

    i want compaq Presario SG1105IL sound drivers, I am unable to locate on HP's site...

    Hi,
    Please go to this site, select the right Operating system, you should get what you want
    Good luck,
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • CD-ROM and DVD drives recognised but not working after iTunes uninstall

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