Compaq Presario wont recognise cd's/dvds?

I have a compaq presario CQ61-214TU Notebook PC, i've been trying to backup my doumuments but it says i havnt inserted a disc.. but i have?
I've tried reinstalling the software but nothing is working. Help?!? Please

I looked up your model. You are running vista
Your CD or DVD drive can't read or write media
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
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    Have you looked at your AutoPlay settings?
    what is autoplay: http://windows.microsoft.com/en-us/windows/change-autoplay-settings#1TC=windows-7
    FAQ tutorial: http://windows.microsoft.com/en-us/windows/autoplay-faq#1TC=windows-7
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    Hi:
    If you can still read the windows 7 product key on the bottom of your notebook you can make your own W7 installation disk.
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    compaq presario a933tu dvd writer is not working properly

    Hi,
    Please try this first:
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    Good luck.
    BH
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    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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    Sorry, but this forum is for Firefox questions only.
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    Compaq, welcome to the forum.
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    If the PSU isn't the problem check the memory to assure that it is seated and working properly.
    Please click "Accept as Solution" if your problem is solved.
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  • Compaq Presario CQ61 Wont Boot

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    The troubleshooting steps mentioned in the following weblinks might help you to resolve the issue:
    HP Notebook PCs - Use Hard Reset to Resolve Hardware and Software Issues
    HP Notebook PCs - Blank Screen LED Error Codes
    HP Notebook PCs - Troubleshooting No LED Lights Glow During Startup or Boot
    I am an HP employee.
    Regards,
    Vidya
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  • Compaq presario C700 CD/DVD drive problem

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    Hi,
    Please try this solution first:
      http://support.microsoft.com/mats/cd_dvd_drive_pro​blems/en-us
    Regards.
    BH
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    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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    Hi @christian12 ,
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    Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system at the time of purchase.
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    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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  • HP/Compaq Presario CQ61 wont start up or charge, only the side charging light is on.

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    @Captain_A ,
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    I hope this will help you with your issue.  If you need further repair support.
    Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    Thank you again for posting. Have a great day.
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    D5GR
    I work on behalf of HP

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    Thank you for the additional info. I ran SISoft Snadra and found some interesting stuff. For instance, it IDed the chipset as a mcp78s not a mcp77. It also indicates that it can use DDR3 memory. I'm not sure if that's accurate, as it conflicts with specs I've read elsewhere. If true, I wish I'd known that when I upgraded my RAM to 8GB. :-p Anyway, I've tried to determine the SATA revision, but I'm not sure if I'm going about it the right way. I went to "Storage Devices" and clicked the only available button: "Physical Disks , Storage adapters and devices". From there I can choose my internal hard drive from a menu, and it shows the maximum SATA mode as G2 / SATA300. But I'm not sure if this is in reference to the controller or the drive. I know that the drive is a SATA-II, so it would show that if it's displaying the drive's capabilities. It certainly tells me everything else I'd ever want to know about the drive. When I switch to my external USB HDD, it shows the maximum SATA as G3 / SATA600. For the DVD drive it shows G1 / SATA150. So I kind of think it's showing me the maximum capabilities of the drives, not the controllers.  Is there some other way to check the maximum SATA capabilities of the hard drive controller? Sorry. I'm not too familiar with SISoft Sandra, and it's not really obvious to me. And given what it's turned up about the chipset and the memory support, I want to be sure here. Thanks.

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    I `m sure that i completely uninstall it from the 1st laptop..
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  • What harddisk do i need for my compaq presario CQ60

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    This question was solved.
    View Solution.

    Hi,
    The drive on the link below is an example of one that would be fine for your notebook as long as it is the same capacity or larger than your current HDD.
    320Gb Hard Drive
    The procedure to replace the Hard Drive is detailed starting on Page 51 of your Maintenance & Service Guide.
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    If you don't have your Recovery Discs, you can order a replacement set using the link below.
    Order HP Recovery Discs.
    If you have any problem with this link, order them directly from HP.
    If you live in the US, contact HP Here.
    If you are in another part of the world, start Here.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
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    Microsoft MVP - Windows Experience

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