Compare in Acrobat pro 9

When trying to compare 2 text documents, Acrobat closes instead of creating a compare document. I can load the old and new version of a document, but when I click 'Compare', Acrobat closes down

What version of Acrobat. The latest is AA9.3.4 and that may be the issue. Otherwise, try a repair to Acrobat. The last time I did a compare in AA9 the was no problem.

Similar Messages

  • Compare Documents tool in Acrobat Pro 9

    I'm assessing the Compare Documents tool in Acrobat Pro 9 for business use, and have some very specific questions about its functionality:
    When I initially load a pair of PDFs to compare, occasionally Acrobat refuses to accept them as anything but "scanned documents" even though they are fully electronic-sourced PDFs created in, usually, Adobe illustrator.  What are the specific criteria that cause Acrobat Pro to force the "scanned documents" type?  Is it related to the presence of only "flattened"/"outlined" text instead of embedded fonts?  Lack of layers?  Some other graphical feature?  How do the comparison parameters/performance change when the loaded docs are designated as scanned rather than one of the other types?
    Second, when I've done a Compare on two nearly identical documents and then call up the "old and difference images" display - is there any way at all to manipulate this display?  Some of my docs are large - potentially full press-sheet size of around 24" x 40", and when the differences between them are tiny (e.g., a change in only a few Braille dots over the entire graphic) the on-screen rendering of the "difference image" side of the display is relatively tiny and practically useless, although it contains exactly the information I need to see.  Can it be grabbed/stretched/magnified/saved/printed/analyzed some other way besides how it is?  It seems to disappear literally at the first mouse-motion or key-touch, which is incredibly frustrating.  Are there any changes or improvements in this feature in version 10.x over version 9.2.0 (which is the latest version my company has approved)?
    Third, also at the post-compare stage, the feature tags a small printer info block in a corner of the document with "This image was replaced" even when I know the info block has not been changed.  Why could this happen?

    Sounds like you want to do this on a server, but you should know that Adobe Acrobat cannot legally be used on a server.
    For server-based PDF operations you can look at Adobe LiveCycle products or our Adobe PDFLibrary (available in both Java and C++)

  • Can I get the summary of added and deleted words in two compared documents in Acrobat Pro XI as it was in Pro 6?

    I want to be able to estimate the amount of words that change from one document to another. I am using Adobe Acrobat Pro XI to compare two documents. The summary says "Differences exist between documents" and lists the amount of pages in each one. Then it goes on to the report and highlights insertions and deletions.
    I would like a more informative summary. Previously, in Adobe Acrobat Pro 6.0 (I don't really know after that), the summary I got after comparing two documents contained how many words had been added and how many words had been deleted.
    I have checked the configuration of the new Acrobat but I have not been able to find the same functionality. Is there something I am missing? Is this feature not supported anymore?
    If so, is there a workaround? I have been looking into using JavaScript but I cannot access properties of words that the program highlights as having changed. Thank you very much for any insight you may have.

    OCR is only for recoginition of the image / picture of text provided by an scanner.
    Content typed into a Word file which is converted to a PDF is (in Word and in PDF) *not* an image  or picture of text - it is the digital text. So, no OCR involved.
    When the "digital" (renderable) text of a PDF's page content is exported to Word no OCR is involved.
    When a PDF's content is from the image output of a scanner and this is a picture of text then OCR comes into play.
    If this content is exported to Word before doing OCR then it is the image that is exported to the Word file.
    Once OCR is performed it is the OCR output that is exported.
    OCR output is (always will be) impacted by "the quality of the OCR and the scans of the documents". 
    Regardless "Compare" is based on a Word file output to PDF1 then edits to the Word file followed by an output to PDF2. You use Acrobat Pro to do a compare of PDF1 & PDF2.
    Paper 1 scanned to image 1 to image 1 in PDF1 that gets OCR 1 and
    Paper 2 scanned to image 2 to image 2 in PDF2 that gets OCR 2
    being processed with Acrobat Pro's Compare can certainly be done.
    But - well you've described what can be observed.
    Be well...

  • Dos command to compare files using adobe acrobat pro 9.

    Hi,
    I am using Adobe Acrobat Pro 9, through its utility i am comparing two pdfs using its GUI. Now i want to compare two pdfs through Dos prompt using Adobe Acrobat Pro 9. Is there any Dos command to compare two pdfs using Adobe Acrobat Pro 9.
    Regards 

    I don't think so.

  • When I OCR two versions of the same document and then compare th documents in Acrobat Pro XI, I usually get the message that there are no changes to mark.  However, I know there a quite a few number of changes.  I raised this question more than a year ago

    When I OCR two versions of the same document and then compare the documents in Acrobat Pro XI, I usually get the message that there are no changes to mark.  However, I know there a quite a few number of changes.  I raised this question more than a year ago, and the response I received had to do with the quality of the OCR and the scans of the documents.  However, if I use Acrobat Pro XI to save the same documents in Word and then run a comparison in Word all of the changes are marked.  When a PDF is saved as a Word document in Acrobat Pro XI, is a different OCR module being used than the one used in Acrobat Pro XI for text recognition?

    OCR is only for recoginition of the image / picture of text provided by an scanner.
    Content typed into a Word file which is converted to a PDF is (in Word and in PDF) *not* an image  or picture of text - it is the digital text. So, no OCR involved.
    When the "digital" (renderable) text of a PDF's page content is exported to Word no OCR is involved.
    When a PDF's content is from the image output of a scanner and this is a picture of text then OCR comes into play.
    If this content is exported to Word before doing OCR then it is the image that is exported to the Word file.
    Once OCR is performed it is the OCR output that is exported.
    OCR output is (always will be) impacted by "the quality of the OCR and the scans of the documents". 
    Regardless "Compare" is based on a Word file output to PDF1 then edits to the Word file followed by an output to PDF2. You use Acrobat Pro to do a compare of PDF1 & PDF2.
    Paper 1 scanned to image 1 to image 1 in PDF1 that gets OCR 1 and
    Paper 2 scanned to image 2 to image 2 in PDF2 that gets OCR 2
    being processed with Acrobat Pro's Compare can certainly be done.
    But - well you've described what can be observed.
    Be well...

  • Comparing two PDFs using Compare Documents utility in Acrobat Pro in command line

    I have a need to compare two PDFs based on text, images, annotations, formatting, headers/footers, styles etcetera. The Adobe acrobat pro tool is working very good as per my requirements. I need to call it through Java program or command line. It could be something which takes the two PDFs as argument and compare options as Pro version have - text, images, annotations, formatting, headers/footers and background and generates the list of differences. It could return the differences either in a form of pdf document highlighting the differences or the map which is mapping something like page numbers to the details of differences that are appearing.
    This would be very helpful. Please answer asap.
    Thanks in advance.

    Sounds like you want to do this on a server, but you should know that Adobe Acrobat cannot legally be used on a server.
    For server-based PDF operations you can look at Adobe LiveCycle products or our Adobe PDFLibrary (available in both Java and C++)

  • I would like to create a plugin for adobe acrobat pro 9.0...

    I would like to create a plugin for adobe acrobat pro 9.0 in order to compare pages, delete the same pages and mark pages from first compared document with new and mark pages from second compared document with original. I downloaded the SDK for adobe 9.0 but now I am not sure how to continue? Do I need Visual Studio or can I use another program that is a freeware? What other program do you recommend?  How can I open an .api file in order to see the code? Do I need to place the SDK files in a specific place?

    1. You will need Visual Studio. Getting your first plug-in to compile can be an ordeal, be sure to use a sample project and work with it exactly.
    2. API files are the work of other programmers. You cannot look inside, and to try to do so is a breach of most software licenses.
    3. API files are installed to the Acrobat plug-ins folder.
    4. You will not find samples or code to copy/paste. You should be an experienced C/C++ programmer, you should be familiar with the basics of the PDF file format ISO 32000-1, and you should be prepared to read thousands of pages of documentation.

  • Acrobat Pro 8.0 CS3 - PDF file print in Mac OS 10.5.8 fixed!

    Since upgrade from version 7.0, Acrobat Pro PDF 8.0 printer kept pausing and wouldn't print document.
    I previously had same trouble with the Acrobat PDF 7.0 printer, but eventually got that to work with a command entered via terminal mode:
    Adobe PDF print (OS 10.5.6) work-around using UNIX command entered via the Terminal;
    In Terminal type the following if you are using Acrobat 7.x:
    sudo chmod 4755 /usr/libexec/cups/backend/pdf700
    Plan A for today: Tried same thing for v. 8.0;
    In Terminal type the following if you are using Acrobat 8.x:
    sudo chmod 4755 /usr/libexec/cups/backend/pdf800
    This didn't work, so went to Plan B;
    The other  suggested approach is to remove various PDF printer library files and then follow with the Adobe "repair" function.
    Remove following files and then "Repair" from Adobe menu;
    /Library/Printers/PPD Plugins/AdobePDFPDE800.plugin
    /Library/Printers/PPDs/Contents/Resources/en.lproj/ADPDF8.ppd
    ~/Library/Printers/Adobe PDF 8.0.app
    /private/etc/cups/ppd/AdobePDF8.ppd
    /usr/libexec/cups/backend/pdf800
    This didn't work before, so went to Plan C;
    I looked through all discussion threads again, a few mentioned installing latest update to Acrobat Pro 8 ... I had already done that, or so I thought ... I went again to update menu command within Acrobat, and it plainly reported that "Adobe doesn't have any updates at this time" just as it had before.
    I then compared my installed rev. version vs. the latest updates available for manual download, and found I was several behind.
    I then manually installed each one in sequence and towards the end of the process, Acrobat opened a pop-up window telling me there were updates available, and asked if I wanted to install them. Go figure, one of the manual updates fixed the menu updater not working correctly. Not sure which one, but I eventually landed at version 8.3.1. I repeated "Plan B", and now the PDF printer is working again.
    I guess with trial & error, even a blind squirrel will find a nut ...
    Message was edited by: jerry8955 - updated with latest info after spending an afternoon chasing a non-obvious fix

    Since upgrade from version 7.0, Acrobat Pro PDF 8.0 printer kept pausing and wouldn't print document.
    I previously had same trouble with the Acrobat PDF 7.0 printer, but eventually got that to work with a command entered via terminal mode:
    Adobe PDF print (OS 10.5.6) work-around using UNIX command entered via the Terminal;
    In Terminal type the following if you are using Acrobat 7.x:
    sudo chmod 4755 /usr/libexec/cups/backend/pdf700
    Plan A for today: Tried same thing for v. 8.0;
    In Terminal type the following if you are using Acrobat 8.x:
    sudo chmod 4755 /usr/libexec/cups/backend/pdf800
    This didn't work, so went to Plan B;
    The other  suggested approach is to remove various PDF printer library files and then follow with the Adobe "repair" function.
    Remove following files and then "Repair" from Adobe menu;
    /Library/Printers/PPD Plugins/AdobePDFPDE800.plugin
    /Library/Printers/PPDs/Contents/Resources/en.lproj/ADPDF8.ppd
    ~/Library/Printers/Adobe PDF 8.0.app
    /private/etc/cups/ppd/AdobePDF8.ppd
    /usr/libexec/cups/backend/pdf800
    This didn't work before, so went to Plan C;
    I looked through all discussion threads again, a few mentioned installing latest update to Acrobat Pro 8 ... I had already done that, or so I thought ... I went again to update menu command within Acrobat, and it plainly reported that "Adobe doesn't have any updates at this time" just as it had before.
    I then compared my installed rev. version vs. the latest updates available for manual download, and found I was several behind.
    I then manually installed each one in sequence and towards the end of the process, Acrobat opened a pop-up window telling me there were updates available, and asked if I wanted to install them. Go figure, one of the manual updates fixed the menu updater not working correctly. Not sure which one, but I eventually landed at version 8.3.1. I repeated "Plan B", and now the PDF printer is working again.
    I guess with trial & error, even a blind squirrel will find a nut ...
    Message was edited by: jerry8955 - updated with latest info after spending an afternoon chasing a non-obvious fix

  • Acrobat Pro 9 freezes when trying to edit preferences

    I have Acrobat Pro 9.3.4
    When I try to Edit-> Preferences, the application locks up.  It eventually goes to 'not responding" and I have to kill it using Task Manager.
    I found this problem when I was troubleshooting a customer's issue where he could not Extract pages from a PDF document. The Extract window would come up, he would put in the pages he wanted and start the process. It would act like its going through the motions but nothing would happen and he would have to open task manager to stop the Acrobat process.
    I was able to duplicate the problem with my Administrator account.  I also found the same problem when I tried to go to Edit > Preferences.  Acrobat went into a not responding state and I had to kill the process using Task Manager.
    I have verified that the problem is not document specific:  It happens on multiple documents. If I copy the document to another machine with Acrobat Pro 9,  I have no problem Extracting pages.
    I have uninstalled Acrobat Pro 9.  That included removing c:\program files\Adobe\Acrobat 9.0\acrobat* and c:\program files\common files\Adobe\Acrobat\*  I rebooted the computer and then reinstalled  Adobe Acrobat Pro 9.    Same problem for both my regular and my administrator accounts.
    I have compared permissions and registry entries between this machine and one where its working but have not found any differences.
    Any suggestions on what else to try would be greatly appreciated.

    You would think.  However, repairing Adobe, uninstalling (including deleting registry entries,  c:\program files\common files\Adobe\Acrobat\* and c:\program files\Adobe\*  , etc) did not resolve the issue.

  • I can't use thunderbird 31.2.0 to send attachement from a pdf file with Acrobat PRO XI

    I can't use thunderbird 31.2.0 (Mozilla) to send attachement from a pdf file with Acrobat PRO XI. Each time, Acrobat replies (in french) : "il n'y a pas de client pour la messagerie par défaut". Thunderbird is indicated as "by default" in the list of programs of Windows.
    Even if I type my e-mail address, etc. in the account of Acrobat, it doesn't change. Each time, I have to record a PDF file in a folder and return to Thunderbird to send it as attached. It is a too long process,  compared with Windows XP with Acrobat Reader or Acrobat 5, I had before.
    Would you please help me to explain the process. My OS is Windows 8.1.
    Thank you

    Thank you for your answer.
    What i want to do : to send PDF files as attached documents in a message
    generated by thunderbird by my e-mail address [email protected] or
    another one I have.
    When I introduce my e-mail address under Edit-Preferences-Email
    Accounts, Acrobat ask the e-mail account, the password, the IMAP for
    ingoing message (and I use POP) and SMTP for outgoing messages. Even I
    introduce all the datas, it doesn't change, Acrobat is unable to send
    the message. And the process is not convenient, because I need all my
    outgoing messages be documented inside Thunderbird.
    So, I repeat my request : how can I use thenderbird as program by
    default from Acrobat or any other software ?
    Thank you for your next message.
    Jean-Luc Rongé
    Le 21-10-14 14:24, ANAND8502 a écrit :
    >
          I can't use thunderbird 31.2.0 to send attachement from a pdf
          file with Acrobat PRO XI
    created by ANAND8502 <https://forums.adobe.com/people/ANAND8502> in
    /Acrobat Installation & Update Issues/ - View the full discussion
    <https://forums.adobe.com/message/6850947#6850947>

  • Adding an Expiry date to a document - Acrobat Pro

    I want to add an expiry date to my document i.e 12 months from when it was created.  I recently got Acrobat Pro X on my computer, and the not sure how to do this now.  Any help would be greatly appreciated.
    In Adobe Acrobat 8, it was possible by adding JavaScript by clicking on the menu Advanced > Document Javascript > Edit CheckDoc
    Then we could open the JavaScript and put the end date, as below
    Thanks!

    Adobe LiveCycle can protect documents on an internal company network OR via the public Internet, it simply depends on how you set up access to the LC server (i.e. is the IP address of the server public and can it be connected to from outside the firewall).
    "Expiring" documents with JavaScript is strongly discouraged if the document has value, as a user can trivially bypass the script (and as you have found out, it only ever runs under specific circumstances). If the PDF is opened in a non-Adobe application such as OS X Preview, scripting simply isn't available. Many users disable the scripting module by default, especially in enterprise settings. These are the situations for which digital rights management (DRM) was developed - if there was an easier (and cheaper) way to do it, Adobe wouldn't have bothered writing LiveCycle's DRM module as they'd never sell any licenses!
    LiveCycle DRM restricts the PDF to opening only in Adobe applications (Reader and Acrobat), but the protection offered is totally reliable. Nobody has ever bypassed or cracked LCDRM hashes in the wild, and it's used to secure documents of the highest value (both commercial and proprietary). Yes, LCDRM is expensive and probably isn't viable for prosumer or short-run applications, but at an enterprise level the cost of a LiveCycle seat is often trivial compared to the losses they risk if a document falls into the wrong hands. It's a commercial decision, but anything less than DRM is merely an illusion of protection, and document authors must be aware of that.
    I have exactly the same issue as you, except that the pdf documents are
    distributed to customers - eg. quotations to expire after 30 days,
    proposals, etc. In this case, Adobe Lifecycle doesn't work for me as it
    only manages internal documents (as far as I know).

  • Acrobat Pro XI for Mac crashed and now says trial is over

    Earlier today I downloaded and installed Acrobat Pro XI for Mac on my MacBook Pro Retina 15-inch early 2013 running OS X 10.9.4. I compared two documents. While skimming the comparison document, Acrobat seemed unstable, e.g. when I tried to select text to copy Acrobat would freeze and show the  spinning pinwheel for a minute or two. When I finished skimming the comparison, I closed the file, and clicked "don't save," it crashed. When I restarted Acrobat, it told me the evaluation period was over.

    Hi rlauriston,
    It is unlikely for an application crash to eliminate the trial days usage.
    Did you check with a different Admin user account?
    Regards,
    Rave

  • Want Preview -- but PDFs keeping launching in Acrobat Pro 8

    How do I make sure that whenever I launch a PDF -- whether by opening a PDF on my hard drive or when downloading a PDF in Safari or Firefox -- that it always launches Preview and NEVER launches Acrobat Pro 8. I've selected "Get Info" on a PDF file on my desktop, told it to Open with Preview and to "Use this Application to open all documents like this" but after doing so, other PDFs on my hard drive still open with Acrobat Pro. And I can't find anything in Safari's preferences to tell it to ignore Acrobat and use Preview. I will need to continue to use Acrobat Pro once in a while to edit PDFs, etc., but for everyday viewing of PDF files, Acrobat is slow, cluttered, and a real pain compared to Preview. (I'll also need to make sure that when I download an upgrade to Acrobat Pro, which I'll need to do eventually, that the Adobe app doesn't hi-jack things again.)

    I think there are subtle differences in pdf versions, but the extension is the same.
    So for the one you have changed, does it stay changed to Preview?
    If there is a group of them made by Acrobat Pro, select the group and Command + i and after selecting Open with Preview, and Change All, that may make them stick with Preview.

  • Crash with AVDocSaveOptimized inside Acrobat Pro 9.4.0

    Just today we've updated our test machine to Acrobat Pro 9.4.0 and while testing our plugin found that for some PDF file when we utilize AVDocSaveOptimized call - Acrobat just exits without any error warning. We've tried then to do the same manually while going via Acrobat menu and selecting Optimizer PDF option and got the same result - Acrobat just exit when we [ress Save button in Save as optimized dialog.
    Is it possible to workaround at least in our C program and get some exception instead? Though that call is already inside DURING/HANDLER clause, so probably no ways for now.
    We've filled bug report for Acrobat Pro 9.4.0 already today, but probably will receive some response from VL support team not before late Wednesday.
    As I've said this situation happens only with one of our test PDF files, which we could normally open in Acrobat Pro.

    If I attach my debug tools to Acrobat Pro instance - then during that crash I get this de
    bug information:
    ModLoad: 1e330000 1e3d9000   C:\Program Files\Adobe\Acrobat 9.0\Acrobat\JP2KLib.dll
    (a68.e94): Access violation - code c0000005 (first chance)
    First chance exceptions are reported before any exception handling.
    This exception may be expected and handled.
    eax=000002a4 ebx=14f27790 ecx=1bdc7000 edx=00000000 esi=1e4ebd95 edi=14f27768
    eip=1e337840 esp=0013f05c ebp=0013f104 iopl=0         nv up ei pl nz ac pe nc
    cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00010216
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files\Adobe\Acrobat 9.0\Acrobat\JP2KLib.dll -
    JP2KLib!JP2KCodeStm::operator=+0x6650:
    1e337840 3811            cmp     byte ptr [ecx],dl          ds:0023:1bdc7000=??
    I.e. this is situation when I manually try to save PDF file via Acrobat Pro menu by selecting my optimizing profile.
    As you could see - we have here Access violation exception and that means only one thing - some pointer (JP2KCodeStm ?) probably not correctly compared to be NULL or not.
    Could you pass this information to your engineer to consider?

  • I have created PDF from hardcopy by using my scanner. After I run OCR option for my PDF by using Acrobat Pro 9. But "Text-to-speech" functionality of the PDF says that an error message comes up that says the page is empty when I turns on the read out loud

    I have created PDF from hardcopy by using my scanner. After I run OCR option for my PDF by using Acrobat Pro 9. But "Text-to-speech" functionality of the PDF says that an error message comes up that says the page is empty when I turns on the read out loud option in Acrobat. Kindly help me to sortout this problems?

    So I tried generating the same PDFs on two other computers that have Acrobat 9 Pro.  Results were reproduced.  The verdict is:
    - complex PDF files (that is, containing cross-references, tables of contents, and bookmarks) generated by Acrobat 9.x Pro are roughly 2-5x larger than the identical file generated with Acrobat 8.x Pro.
    - different PDF conversion settings make a negligable difference (less than 10% rather than 70-80%).
    - using the "Reduce File Size" or "Optimize PDF" option cuts the file size roughly in half, almost always resulting in a "image downsampling mask" warning message, which requires acknowledgement (that is a problem for batch processing or automation).
    - adding an Acrobat watermark to the file cuts the file size roughly in half.
    - just using Save As to another filename has no effect on file size.
    - generating the PDF in Acrobat 9 with links but no PDF bookmarks still results in the inflated file size.
    - generating the PDF in Acrobat 9 without any links or bookmarks results in approximately the same file size as the Acrobat 8 PDF with full links and bookmarks.
    It appears that Acrobat 9's manner of adding links is what's bloating  the files, and in my case it's probably not related to images or image resolution/print quality.  It's a shame, because Acrobat 9 seems to have made some  improvements to the Review Tracker interface, and a few other bells and  whistles which I haven't really gotten around to exporing yet.  But  unless I find a way to keep my links and the PDF file sizes comparable to what I was  getting with Acrobat 8 Pro, it looks like I'm going to stay with Acrobat 8.

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