Compatibility acrobat x pro with windows 8.1

We are experiencing issues trying to open/use Acrobat X Pro (as a part of the Creative Suite 6) on a Windows 8.1 machine. The icons are available on the desktop but double clicking to open does not work, we have also tried a right click on a particular .PDF to open the file by choosing the application also does not work. We can open the file using the Reader.  Has anyone else had this problem? Any known fix?

Are your other CS apps working. If so, open one and then try to start Acrobat. See if it will launch. CS has a strange setup for Acrobat and it may be the issue, though it may also be a compatibility problem. AA XI is the only version certified for Win 8.1, but that does not mean other versions will not work.

Similar Messages

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  • I have a licensed copy of Adobe Acrobat X Pro for Windows.  I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS?  Can anyone assist me with this conversion?  Best,  James.

    I have a licensed copy of Adobe Acrobat X Pro for Windows.  I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS?  Can anyone assist me with this conversion?
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    you cannot use your pc license to install on a mac.  you would need a separate license (and serial number) for that.
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  • Cannot convert webpages to pdf using Acrobat X Pro with IE9 and Windows 7, worked fine until a few m

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  • Recently installed Acrobat XI pro on Windows 8.1, won't let me feed into scanner, forces me to scan pages one by one, how do I solve this?

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    Sara

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    Hello,
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    Hi Christian ,
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