Compatibility of Album 2.0 and Elements 5.0

I've been working with Album 2.0 for the past several years and know that I need to upgrade to Elements. Will I encounter any problems if I purchase Elements 5.0 (Windows XP). Thanks--I'm worried about losing a slide show I made for my parents' 60th anniversary!

>I'm worried about losing a slide show I made for my parents' 60th anniversary!
For the purpose of the slide show, I would definitely keep PS Album 2 installed. Most slide shows will NOT transfer from PS Album to PS Elements Organizer; they can not be modified or recreated with PSE 5.
The photo files that were the basis for the slide show can be accessed after your catalog is upgraded from PS Album 2 to Photoshop Elements 5. It is just the definition of the slide show that is most probably not usable as is in PSE 5.
Also, please tell us - what type of output did you create for your slide show from PS Album 2?

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I just upgraded from Adobe Album 3.2 to Elements 11. My events and places are listed as keywords, b

I just upgraded from Adobe Album 3.2 to Elements 11. My events and places are listed as keywords, but not properly listed under the events an places category. Only people are correct . How do I fix?

For details, please refer to 'convert catalog of previous version' section of blog: http://help.adobe.com/en_US/elementsorganizer/using/WSae2ea3b149d0c3591ae939f103860b3d59-7 f59_WIN.html
~Andromeda

This question involves Adobe Album Starter and Elements 8

I have recently purchased Elements 8 and have started to transfer photos from Album Starter to Elements 8.
I was successful with some but there are a great many left with the little red icon in the middle bottom of them.
I am unable to do anything with them: copy, print, duplicate or anything. The message reads that it is not able to connect.
How am I going to get my pictures released from Album Starter. This has been an on going problem with Adobe. Please, please help
me retrieve my photos otherwise I will have to discontinue use of Elements 8 and ask for a refund. These photos are important to
me. Erma Platter

Just as I suspected.
To maybe help clarify, your photos are not "in" Starter Edition", so there is no way to "get them out of there".
Think of it this way:
Imagine your photos are books in a library. The books themselves are actually located on the shelves in the library. But, there's a section of the library with the Index Cards. One index card for every book, with the index cards all nicely organized in drawers so you can find the book your looking for without wandering around the whole library. Each index card has a description of the book, a picture of the book, and most importantly, information as to where the book is stored on the shelves so you can go find it.
So, the books are not "in" the Index Card Drawers.
Now, imagine that after all the index cards had been created, someone goes around the library and moves the books. Maybe, even throws some of them away.
Then, you go to the Index Drawer, find the "book" you are looking for, see that it is located on shelf G54-102, walk over to shelf G54-102, but the book isn't there, because someone moved it without telling the person who maintains the Index Cards.
That book is Disconnected from the Index Card.
Now, let's bring that analogy back to Starter Edition (and Elements)
The Books are your photos
The Shelves are your Hard Disk
The Index Card Drawer is Starter Edition (or Elements)
The Index Cards are the presentation of your photos in Starter Edition (or Elements)
So, just as the Books are not in the Index Card Drawers, your Photos are not in Starter Edition.
What is "in" Starter Edition is simply information about your photo. A small thumbnail (which is what you see in Starter Edition) and most importantly, a reference to where on your hard drive the photo is actually stored.
When you try and do anything with your photo that requires the origional file, Starter Edition goes to fetch the origional file from your hard drive to work with it. If the file is no longer where Starter Edition thinks it is, then Starter Edition tells you it is Disconnected.
At this point you need to tell Starter Edition where the photo was moved to. That's what the Reconnect process is all about. In order to reconnect your photo, you need to know where it was moved. Hopefully, it was simply moved to a different folder, and not deleted.
This Disconnected situation is typically caused by folks using Windows to re-arrainge their hard drive folders and their pictures AFTER having "imported" them into Starter Edition.
If your photos were moved in Windows, you can tell Starter Edition where they were moved to using Reconnect.
If your photos were deleted in Windows, unfortionatalty, they are gone, unless they still happen to be in your Windows Trash.
So.... what to do?
I'd use Starter Edition (or Elements) to get the file name of one of the Disconnected files.
Then, I'd use Windows Search to search for that file name.
Hopefully Windows Search will find your photos, safely stored in some other spot on your hard drive.

I am using Adobe Photshop Elements 11, I just transferred all of my data from an old computer to a new computer, all my pictures and documents transferred fine but, my albums are missing and the date and time that is usually under the picture are missing.

I am using Adobe Photoshop Elements 11, I just transferred all of my data from an old computer to a new computer, all my pictures and documents transferred fine but, my albums are missing and the date and time that is usually under the picture are missing.. How do I get them back?

Hi,
Which operating system are you running on?
The date & Time can be displayed by going to the View menu and checking Details - also File Names if you want them displayed.
The Album information is saved within the catalog so it sounds as though you didn't do a catalog backup on the old computer and a catalog restore on the new computer which is the recommended way of transferring elements data. Did you just copy the photos over?
Brian

Windows 7 and Elements 2.0?

Hello there! I'm running Windows 7 Home Premium and I'm dying to get my Elements 2.0 on this laptop, but it won't let me. Autoplay doesn't autoplay, which is fine, because when I go in and open it, it welcomes me, asks my language, then gives me an option to install Elements. When I click it, the computer thinks a bit, the waiting circle spins by the cursor, and then...nothing. I tried getting Windows to run setup.exe and autoplay.exe in compatibility mode but neither worked, and I can't find how to run the whole laptop in compatibility mode, though I've been told that doesn't work on Home Premium? Any help is greatly appreciated...I've tried Elements 3 and 5 and hated them both; I miss 2.0!! Thanks!

Tha same applies to pse 1 as far as the hard drive size needing to be 1 TB or smaller.
On windows 7 with ie 10, you would need to downgrade sorta speak to ie 9, install pse 1 and then upgrade back to ie 10.
You can do that by going to Turn Windows Features on or off and unchecking Internet Explorer 10.
Then after installing pse 1 go back and check Internet Explorer 10
There is really no need to unistall pse 1 from your other computer, since your allowed to have pse 1 on two of your own computers.

Converting Photoshop Album 2.0 to Elements 13

Anyone know how to import my catalog from Album 2.0 to Elements 13? Elements does not recognize my catalog files.
Thanks

Yes. Thanks for your reply. Just shows my age doesn't it! I've really got to upgrade my system from Windows 3.1.
Still it lasted me for quite a few years over its various issues and wasn't a bad investment for me considering I think it was a magazine cover freebie, though I can't remember whether it was issued on 5" or 3" disks!!!
Interesting to note that conceptually the original design was quite good and together with the new face recognition technology which is as good if not better than Picasa the PSE13 Organiser does a good job. It's a pity Adobe doesn't promote more of this side of the product. I wasn't able to find the replacement to Album as it was starting to struggle as the photo count increased and I hadn't been able to find an obvious replacement. Still that's over now.
All I have to do now is to raise a query as to how to order/sort certain tags and it's a near perfect product for me. Can't find the answer in the Manual(s) or FAQs - or I'm not using the correct query key words.

Import settings from Photoshop Album Starter, to Photoshop elements 10?

Basically I am upgrading a computer from XP to Win7.
She had all her data organized in Adobe Photoshop Album Starter.
It saved all her pictures but did not organize them (out of the program).
I was wondering if there was a way to export the folder/organization system from Adobe Photoshop Album Starter, into Photoshop Elements 10?
Or does she have to go through all her pictures again, and re-organize them?
Any and all help would be much appreciated.
Thanks in advance,
David Allen,
B&I Computer Systems.

I am curious
Is PS Album 2 running on a Windows XP PC ? Does PS Album run normally ?
PSE 4 on the same PC ?
Is PSE 9 running on the same computer as Photoshop Album 2 ?
Or perhaps is PSE 9 running on a new computer with Windows 7 ?
For PS Album 2, in addition to doing the repair of the Catalog (which you have done), you should not have any disconnected files when you attempt a catalog upgrade. In PS Album 2, look for a command to Reconnect All Missing Files -- it may be under the File menu. Run that command.
Here is a reference to a discussion of problems upgrading catalogs
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Problems_converting_catalo gs
I suggest that you read it for general background and specifically I suggest that you read the comments about identifying a "poisin" video file

Album 1.0 to Elements 4.0

I currently have about 3,000 pictures saved, sorted and fixed under Adobe Photoshop Album 1.0 (I know, it's old) . I want to install elements 4.0. I was thinking of doing a back-up of Album 1.0 and then a restore of THAT CD on Elements 4.0. Problem is my burner stops dead at 4%.. and I can't seem to fix it. So I have heard that there's a simple file that has all the tag data on it that's relatively small. Can I simply use my thumb-drive to hold that file while I install the Elements ? I don't know where that tag file is, and then where to put it once I'm ready to start using Elements. My goal is to completely delete Album 1.0 from my system and then use Elements full time.
Any tips you guys can give me to make this a smoother transition?

Stewart,
First I am going to ask for assistance from at least one other forum member
Colin Walls
since this is Album 1, I wanted to ask if you can identify anything significantly different from Album 1 that might make a difference in this migration. Did Album 1 have a Reconnect or a Catalog Recover? Did Album 1 have Offline files? Any suggestions on the stopping at 4% on the backup?
Stewart,
I started using PS Album at 2.0 and I recently installed PSE 4 with someone who was running PS Album 2 before installing PSE 4. PSE4 found the existing PS Album 2 Catalog and coverted it to PSE 4 format (there was a dialog box asking for confirmation before doing the conversion). I think that the same process will happen for upgrading from PS Album 1.
Yes there is a Catalog file that contains the tags. I think the catalog location is the same in PS Album 1 and 2. The default name is My Catalog.psa and the folder location is
C:\Documents and Settings\All Users\Application Data\Adobe\Photoshop Album\Catalogs
You must enable viewing of Hidden Folders in order to display this folder uisng Windows Explorer. I suggest that you look for the catalog file and then post the size and date modified shown by Windows Explorer. There are several false hits that you can get under Program Files that are not really the catalog with your data, so verifying that you have the correct file is important.
So yes, you could make a copy of your PS Album 1 catalog file to your thumb drive. Also since you are upgrading to PSE 4, you must be running Windows XP and you could use the XP CD burning support to also write an additional copy of the catalog to a CD. However do NOT delete this catalog file from its current folder location.
Questions
From your description it seems that you are installing PSE 4 on the same machine where you currently run PS Album 1 - correct?
Verify whether you are using the default name for the catalog ?
How do you backup your photo files ? (asking since you say that the PS Album backup will not work)
I wonder why you specifically want to completely delete Album 1.0 from your system?
Barb O

How do you transfer Albums & their contents from Elements 11 into a later edition Elements 13. Thanks

How do you transfer Albums & their contents from Elements 11 into a later edition Elements 13. Thanks

Albums are lists which are stored into catalogs. They don't contain the images, they just keep a pointer to where the pictures are stored in your computer and the order to display them.
So your problem is with catalogs, not with albums.
If you have missed the message to convert the old current catalog at installation time, that's not a problem. You can use the menu File in the organizer, select 'Manage catalogs' which will show a 'convert' button. That is also necessary if you have more than one catalog.
The catalog is not a single file, it's a folder containing the main database, catalog.pse13b as well as other files and subfolders. The location of your current catalog can be found with the menu Help/System Info of the organizer. If you want to use another catalog, the organizer will search for other catalogs and provide a list to choose from.

I purchased Lightroom 5 and Elements 12 and installed them on a computer. I now have a new computer, and wish to install them on the new one. When I tried to do so, my only option seemed to be Adobe Cloud. When I was asked for my LR serial number, it was

I purchased Lightroom 5 and Elements 12 and installed them on a computer. I now have a new computer, and wish to install them on the new one. When I tried to do so, my only option seemed to be Adobe Cloud. When I was asked for my LR serial number, it was not accepted. Please help me install these two products; I prefer stand-alone, rather than a monthly fee. Thank you

PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
PE 10, 11, 12 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

HT1491 I purchased a music album on itunes and it's not listed in my purchased music category. How can I get the music on my iphone? I purchased the music through itunes app on my iphone 5.

I purchased a music album on itunes and it's not listed in my purchased music category. How can I get the music on my iphone? I purchased the music through itunes app on my iphone 5.

Hi Vgreen08,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy

How do I make new albums in photos and move picture from one album to another

How do I make new albums in Photos and move photos from one album to another

At the moment you can't - though it should be possible (if it makes it into the final release) in iOS 5 which will be available sometime in the Autumn. Photos cannot currently be moved between albums on the iPad.
If you sync separate folders from your computer you'll get an album for each of them on the iPad, and you have to sync all the folders/albums that you want together as only the most recent photo sync remains on the iPad (not including a folder in a sync is the way that you delete it from the iPad).

I have made a photo album in iphoto and want it sent to France, how do I do that????

I have just assembled a photo album on iphoto and when it come to the buying stage I am unable to get it sent to France. i have done this once before with no problem. Has Apple stopped sending photos abroad???? Whatever happened to sending to friends and family???
if anyone knows how I can do this please reply asap.
thanks

Hi, I have this problem too, it is SO frustrating and makes me never want to use iPhoto again! I live abroad and want to send a photo album to Canada but my credit card billing address is in the US and apparently shipping and billing addresses must match. I have already spent DAYS and DAYS making the album. There must be another company that allows shipping to Canada with a US credit card. Anybody have any suggestions?
Thanks!

Music album cover images and track titles show on iPhone 4s but music doesn't play - any ideas?

I am a Young at Heart Senior, new to iPhone 4s, have an old creaking pc with Windows XP Home.....but plan to enter the real world any day soon by buying a new Mac!
Here is my problem, I purchased an album on iTunes and mistakenly started to sync it to my phone, (although I don't have iCloud loaded on my pc). I stopped it mid download and later noticed that the total track numbers were showing as a red number above the "more" button as if they were waiting to complete the download. It stayed there while I thought about it for a few days, but when I click the Album button all the tracks are listed.
Now to the funny part.....when I click on a track or indeed any of them, it doesn't play a sound...but the progress bar above moves as if "now playing".
So, I thought.... no problem, I would connect the phone up to iTunes and delete the tracks....but when I do so, this album and none of it's track titles show in my music list for the phone......weird.
So, I have a large album with titles only on my phone, no music behind the titles (which, incidentally, is rubbish anyway) and I can't get rid of it off my phone, any of you young whizzy iPhoners have any ideas how to clear it off???
I did think I might just Restore my phone, but wondered whether downloading all my stuff from iCloud would still include the dreaded "Now That's What I Call Christmas" album, which I only purchased in late 2011 to play at a seniors Xmas party...........you live and learn!
You will guess from my ramblings that I am not at all techy, but consider myself willing to learn and apart from this hiccup........I luuuurve my iPhone!

If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
This should take all the music off your phone .Then you can resync the music back on to it.
If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

Dreamweaver CC automatically deletes code in code view and elements in design view

When I open a file in Dreamweaver, it automatically shows a * next to the filename - showing it has been edited.
Then often when I select some code in code view, or an element in design view (such as a table, an image, some text) it is suddenly deleted.
The problem is especially bad (happens without fail) if I am switching between programs. But also happens when I'm not switching.
I do not have this problem on a different user account.
I have reinstalled Dreamweaver three times now. Also renamed preference and configuration folders. Tried with a wired mouse and keyboard. Nothing has worked.
I can't think what I did to cause this. I installed MAMP recently - but have uninstalled it correctly I think.
I had an issue with one file in which there were about 30 Spry collapsible panels. I kept getting this warning:
"A script in file Macintosh HD:Applications:Adobe Dreamweaver CC:Configuration:Shared:Spry:DesignTime:EditingUtils.js has been running for a long time. Do you want to continue?"
I have to click 'yes' many times to get into the file, and the warning keeps coming up while the file is open.
However, my big issue of DW CC deleting code and elements happens whether or not this particular file is open.
So this may have nothing to do with it.
Any ideas anyone?
Adobe's customer service has not helped. In fact, I have not even been able to get through to anyone on the phone - having waited literally hours listening to music, and getting shunted from person to person. And then their promised 'call backs' never happen.
Thanks,
- Greg

I do not have this problem on a different user account.
You've got a bad/corrupted user account. Create a new one with Admin level priveleges and delete your old user.
Nancy O.

Compatibility of Album 2.0 and Elements 5.0

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