Compatible Mode - Cap 5?

We are having a problem with some Captivate content when it is published to our LMS.  it runs in Preview and the Player.html file plays no problem.  However once on the site, it just shows as a completely blank page.
I have been through every setting comparing with previously published content and the only thing that I can see is different is that the Captivate5 files are showing as Adobe Captivate project [Compatible Mode] under file type (rather than Adobe Captivate 5).  There is also a file with the same name as each new one I create called [name]CPTX_LOCK FILE
Does anyone know what this means - I have searched forums etc for this and can't find any reference to it.
Any help appreciated!
BK
Message was edited by: KavanaghB

Thanks for your response but part of the what's happening is that the lock files are not disappearing.  They simply sit there.  If I delete them, they return when I open the Captivate file again and, even when the file is closed and Captivate is shut down, they still remain. 
Also, do you know why the Cap5 files are displaying as Compatible Mode?
Barbara

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