Compensation Details Page in iRecruitment Offers

Hi,
We are setting up offers for our client. Done all the setup required to display compensation plans when creating offer for the applicant as mentioned in the User Guide but, the plans are not appearing on this page. i get the message 'Applicant not eligible...' though i did not setup any eligibility. One thing which i noticed is the iRecruitment is not getting triggered for the person when i move from Basic details page to compensation details page when creating the offer.
This setup is done for UAE legislation. Similar setup worked in case of US legislation (Vision Instance). The difference is OAB is present incase of US legislation and not there for UAE legislation.
Please let me know if there is a patch to be applied or any other setup which needs to done apart from setting up:
Life event, Reporting Group, Plan Type, Plan, Plan enrollment Requirements, Standard rates as mentioned in the implementation guide.
Regards,
Sowjanya.

It looks like you have missed some plan setup. Did you created plan years for the plan, and in plan/ program enrollments did you check unrestricted

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