Competative Data plans

Just letting everyone know that AT&T has great data plans for the customer who only wants to have a minimal data feature. I can't afford unlimited [plan for $29.99 and $9.99 for 25 MB is rediculous, when AT&T offers a $15 feature for 200MG. If Verizon doesn't offer competative data plans soon, I think I'll go over to AT&T.

lambchop4fun wrote:
I understand your concern. But seriously! 25 MB for 9.99. Okay, let's reada couple e-mails and do a little research on the net....God, forbid I download anything with graphics. You might not remember, but 486 KB ran an operating system back then in the 90's. There is 1024 KB in a MB and 1024 MB in a GB. We are in the age of GB. For goodness sake, why would you purchase a measly 25 MB feature for $9.99 when you can get almost 100 x/s more data for $5.00 more per month. I am going to tell you up front that 10 years ago I swore that I would never buy AT&T. Kinda funny that I actually work for a call center for AT&T. Verizon has never failed me until my last device, stating it was a Manufacture's issue. I have been fighting a loosing battle for over a year to get a device that I can depend on. I have to drive 50 miles each way for work and the battery on my phone dies at random.
FYI.. At AT&T each account has a LTV., which means Life Time Value. When a customer calls in wanting an adjustment on some overages we have to look at their LTV. Let me tell you, if you are on a 450 plan with no additional features.... neither AT&T or Verizon give care. They are only interested in the high end consumer. However, AT&T does rollover rollover unused minutes. I have been with Verizon for over 5 year and I don't have a single Rollover minute. At AT&T I can get a smartphone ....and not have to be obligated to $30 per month for a data plan.
Please tell me what would be the advantage of me staying with Verizon! They only thing I can see is the coverage....I have 30 days to see if AT&T can live up to it's advertisements. If it would not have been after hours, I would have ported my number over. Unless Verizon can be more competitive in in their data features....I am outa here!!!!!!!!!!!!!!!
Your twisting things to support your arguement. The fact that you work for At&t leaves your opinion looking biased. The 9.99 for 25mb is for multimedia phones(aka dumbphones) and not smart phones. We are talking about smartphones, their data usuage and available packages. However i feel that a 25mb limit is a bad deal when At&t offers unlimited for 15 for dumbphones. 25mbs for dumbphones seems to be enough for the average user. My wife uses under 20mb a month with her Samsung Impression and she checks email, facebook, the weather, and other sites on a regular basis. This is due to the fact that dumbphones dont view pages in full HTML greatly reducing data amount to view pages. This however is for the average user and not a more power user. Multimedia phones most-likely place little demand on their network so not offering unlimited data to the probably only 3% of power users is bad business IMO. They should care about meeting the needs of all their customers
Enough about dumbphones. The 200mb is too low for regular data use for a smartphone so its really only geared for those only wising to only check emails. Seeing how At&t states that the average usage is between 600-800mb a month for older model smartphones. This obviously suggests that for the average smartphone buyer this plan was not ment for you. Now your other option is a 2gb limit for 25$. You save 5$ over the Verzions unlimited plan/At&t's old plan but your are very limited. Again this move was justified by At&t using old market figures. The upcoming smartphones will no doubt raise the average data usage and will definitely raise the amount of people who use over 2gb. The 2gb limit plan is no better than Verizon offering a 25mb limit for dumbphones. Moral of the story. If you want a dumbphone with no limits go with At&t. If you want a smartphone with no limits go with Verizon. As far as rollover minutes is concerned i am current an At&t customer and all my minutes do is expire. I think ive only needed to use them once in my 8 years with At&t when i switched my plan to one with lower minutes and ended up going over.

Similar Messages

Penalizing long term customers for keeping their unlimited data plan is unwise an business

Dear Verizon President and Employees,
I have spoken to three Verizon employees via the phone today who have failed to be able to tell me why I should stay with Verizon. You see I have a very small portion of my plan that is unlimited data, I have it because I have been a long time customer. I don't use a lot of data but when I got I thought I would never use any data. Times change people change in fact my family has changed and I was thinking of adding another line to my account for my son. Maybe at xmas I will buy a tablet but I need to update my phone. I found out that if I tried to upgrade my phone I would lose my unlimited data package plan. Now I understand why Verizon no longer carries an unlimited plan. I actually have worked for a competeing wireless company and they don't offer the plan either. So yes I can understand telling people its a grandfathered plan and we honor our loyal longtime customers who have that plan by continuing to carry the plan as long as they don't remove it from their accounts. I Can understand why if you switch to the convenience of the mobile share plan you couldn't switch back. What I can't understand is why you are forcing your long time customers to question why they should be with you. I don't use huge amounts of data right now but I have been happy not having to worry about my plan and after all I have spent a lot of money with Verizon wireless over the years. In fact lets do a little math I have spent on average on my single line at least $120 a month for the last six years (I am being conservative its probably more like 150 but I think we should be conservative) that's 8640 to Verizon for the last six years... I am looking at wanting another line (Probably will add 50 a month to my phone bill) I am thinking about adding a tablet at xmas. I understand I have to get a separate data plan for the tablet or I would lose my unlimited data another 40 so saying I wanted my two year contract that's almost 200 a month for the next two years in fact lets say its an even two hundred that's $4800 you would get from me for the next four years. Am I such an unimportant customer you would sacrifice that for $300-400 on a phone? It doesn't make good business sense. If I am going lose my plan when I am already shelling out that much money I should look at other carriers who don't penalize their long time customers by saying you can only keep your plan buy paying full price on a phone. You see its dumb your taking away your own juicy carrot. As long as I had something with you I knew I couldn't get with anyone else I wasn't going to look at another service provider. I can get a limited data package plan anywhere and there are very competitive offers. Customers should be able to choose when they want to drop their plans... not be penalized into doing so. Why do you offer a discounted price on a phone? Because the customer is signing a contract they will stay with you for two years. You are guaranteed to get those fees. You have already told me it doesn't have to to do with the phone... if I can bring my own phone to the plan. It has to do with trying to bribe people if you want this phone at this price you have to give up your unlimited data... sadly its a poor choice... I can get that phone at a nice price and give up my unlimited data by going somewhere else... I will pay the same price and you... you will lose not only my money but loyalty... all because I wanted 400 off a phone like your other people get when they sign a 2 year contract and to stay my current plan. Yes I know that you said 95% of people use 2 GB or less that may be true but I want the freedom to be able to choose I am an individual not 95%. And I should be important as a customer. I have been a customer for a long time. My current contract ends in October, So again I ask why should I stay loyal to a company who doesn't stay loyal to its long time customers.
Sincerely
Candice M.

It comes down to money and profits.
The juicy carrot of unlimited is still there. But you buy the device at full price. You pay no upgrade fees and you have no contract. The data costs are not carrots but gardens of green. (money) Those same 95% are now seeing huge overage fees and that is more green to the company and the stock holders.
Sprint & T-Mobile offer unlimited data but their buildouts of 4G LTE are way behind Verizon & AT&T so you may not want their service. AT&T has no unlimited and price and coverage wise are almost identical so no savings there.
Loyality is an over used word. You are a customer like everyone else, no distinction is made because you paid $5,000 or $2,000 it just depends on what service is right for you.
I never take subsidize devices, I don't like contracts and personally I use Verizon for the coverage and I think I have called them less than five times over 30+ years for any service requests or anything.
America is profit generated and you have to remember that. When the customers leave in droves due to lower costs at another provider that is when Verizon will take a long look at trying to get customers back. But that will be many years in the future
Good Luck

New tiered data plans suck

I just wanted to vent my feelings about this ridiculous change. I filed a complaint with the FCC as well and urging any VZW users I know to do the same. This has got to stop at some point and I've about taken all the crap I can from big business.
I feel I need to mention that I average way less than 1GB of usage per month. The problems with your "tiered" data are that:
It doesn't cost us any less and there aren't any cheaper options. In fact, it's a price increase in disguise. It's hard to swallow when the price of bandwidth and transport costs continue to decline yet we are shafted with price increases.
If you are going to charge me for 2GB of data then give me my 2GB. If I only use 1GB then roll the other 1GB over. After all, I did pay for that bandwidth. Your 2GB tier over the course of a year is 24GB. If I average just 12GB but went over the 2GB for just one month, I will get hit with an overage charge. I am just not sure how this is fair to me as a consumer and how anyone can even justifty this.
If you want to do away with "unlimited" plans then just charge for what is actually used. But then, of course, I'll only be paying for the data that I use and not donating money for the data I don't use. I don't understand why Verizon thinks it's OK to rip off customers like that.
I used to have nothing but praise for "Big Red". Lately though, I've had nothing good to say. You guys have done away with the New Every 2 loyalty perks, introduced garbage tiered data plans that aren't even competive and various other things. The excuse to justify all of this is something along the lines of "Everyone else is doing it". Assuming that point is valid (I don't believe it is), you should leave well enough alone to keep yourselves distinguished from everyone else. Instead you're lowering yourselves to the same subpar standard as the others.

BigPete wrote:
I just wanted to vent my feelings about this ridiculous change. I filed a complaint with the FCC as well and urging any VZW users I know to do the same. This has got to stop at some point and I've about taken all the crap I can from big business.
I feel I need to mention that I average way less than 1GB of usage per month. The problems with your "tiered" data are that:
It doesn't cost us any less and there aren't any cheaper options. In fact, it's a price increase in disguise. It's hard to swallow when the price of bandwidth and transport costs continue to decline yet we are shafted with price increases.This may be true on a per MB charge, but even if the cost per MB drops, that doesn't mean that the total cost of data is dropping. If the cost per MB drops by 50%, but you then use a 5 times as much data, the total cost of the data has in fact increased 2 and a half times. I'm not saying this is the actual decrease in cost per MB or the actual increase in the amount of data for the average user, but ALL reports for data usage have said they are increasing at the same time that the cost per MB is decreasing. This is just to show that the TOTAL cost of the data isn't necessarily decreasing.
If you are going to charge me for 2GB of data then give me my 2GB. If I only use 1GB then roll the other 1GB over. After all, I did pay for that bandwidth. Your 2GB tier over the course of a year is 24GB. If I average just 12GB but went over the 2GB for just one month, I will get hit with an overage charge. I am just not sure how this is fair to me as a consumer and how anyone can even justifty this.They don't give you roll-over minutes, I doubt they will start giving you roll-over data. Especially when the company that DOES give you roll-over minutes DOES NOT give you roll-over data.
If you want to do away with "unlimited" plans then just charge for what is actually used. But then, of course, I'll only be paying for the data that I use and not donating money for the data I don't use. I don't understand why Verizon thinks it's OK to rip off customers like that.This is exactly what the tiered data plans are doing, they just are doing it in a way similar to the minutes levels. There are 3 levels on data plans. With the minute plans there are 3 levels and an additional level for unlimited.
I used to have nothing but praise for "Big Red". Lately though, I've had nothing good to say. You guys have done away with the New Every 2 loyalty perks, introduced garbage tiered data plans that aren't even competive and various other things. The excuse to justify all of this is something along the lines of "Everyone else is doing it". Assuming that point is valid (I don't believe it is), you should leave well enough alone to keep yourselves distinguished from everyone else. Instead you're lowering yourselves to the same subpar standard as the others.

Any change in tiered data plans in near future ?

Hello Everyone,
I am looking forward to getting an android phone and my data usage limits are quite limited. I was wondering if verizon will compete with ATT on the data plans structure.
No matter what is being said on 200 MB not enough on a data plan, one can find many posts where people want to have lower limit data plans to afford them. Since Verizon and ATT have always been competitive in their plans and costs, is there a possibilty that Verizon will bring $15 - 200 MB Data plan to compete with ATT in order to may be retain or add more customers in that class. That way you can still have the customers who are looking to switch from basic calling plans to smartphones & then there is always the bigger cap plans who thinks 200MB is not enough.
I like verizon's network & coverage but ATT's pricing is quite attactive. It would be ironic to switch to ATT to later find the same plan on verizon.
Thanks,

akalmand wrote:
Hello Everyone,
I am looking forward to getting an android phone and my data usage limits are quite limited. I was wondering if verizon will compete with ATT on the data plans structure.
No matter what is being said on 200 MB not enough on a data plan, one can find many posts where people want to have lower limit data plans to afford them. Since Verizon and ATT have always been competitive in their plans and costs, is there a possibilty that Verizon will bring $15 - 200 MB Data plan to compete with ATT in order to may be retain or add more customers in that class. That way you can still have the customers who are looking to switch from basic calling plans to smartphones & then there is always the bigger cap plans who thinks 200MB is not enough.
I like verizon's network & coverage but ATT's pricing is quite attactive. It would be ironic to switch to ATT to later find the same plan on verizon.
Thanks,
VZW tried this last year. It was a major flop in that those who did choose the lower limited plan, were screaming on here wanting their bill credited for their overages.
In short, VZW listened, they offered, subs did not like it and VZW pulled it. Yet the few left who have it are grandfathered.

HT5012 I am having difficulty XMIT/REC text messages to family members using Android phones? I have a 3GB data plan and all switches and buttons are set properly. Any suggestions?

I am having difficulty XMIT/REC text messages to family members using Android phones? I have a 3GB data plan and all switches and buttons are set properly. Any suggestions?

Hello APVzW, we absolutely want the best path to resolution. My apologies for multiple attempts of replacing the device. We'd like to verify the order information and see if we can locate the tracking number. Please send a direct message with the order number so we can dive deeper. Here's steps to send a direct message: http://vz.to/1b8XnPy We look forward to hearing from you soon.
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

Who has the Unlimited Data Plan and has Been Speed Capped when You went over 5Gig?

Just checking to see how many others have been speed capped to 200Kb on the unlimited data plan when they went over 5Gig in a billing cycle? (you can get a one time reprieve if you call them at 1-888-483-7200)
Did they ask you to change your plan to 10Gig and Update your Equipment and sign a new two year agreement?
Did you know that Sprint is offering unlimited Data on their 4G network and that Verizon is trying to lock down customers that are not on 2 year contracts? (Gives them time to catch up with the competition) Marcus in Fraud and Investigation told me (when I told him that Sprint was offering Unlimited Data) "...That is a better option..."
I am now looking into other options along with allot of the rest of you.

I was instructed to call that Fraud Department number and was treated like I had broken some kind of law instead of going over the 5 Gig fine print limit on my unlimited grandfathered in account. They would not even consider giving me a one time do over for being a MiFi newbie. I am hearing class action suit rumblings out there!!

Data plans in the new wireless world

I see an impending collapse of many peoples internet service approaching soon and very little discussion on the topic, so I decided to write this to help inform Verizon of some of its customers needs.
       What originally attracted me to Verizon was its effort to push beyond the big markets and reach all of America. Create a country where everyone is "connected". Join Verizon and we will take care of you no matter where you live. These are the ideas Verizon has pushed onto people over the years and I commend them on doing a very good job at reaching these goals. The issue is, they have acquired such a large customer base it is now creating problems. An excellent marketing tactic of wireless service providers was always to offer up unlimited data plans to attract people to their service and this used to create very little risk for the service provider because wireless data was slower the telegraph!! Cellular providers used to sell phones, now they sell computers. Have they adjusted to this new market accordingly?
       When you had a 3G phone or even back when it was 2G or 1XX paying extra for unlimited data was pointless. As Verizon's CFO recently pointed out "Unlimited is just a word" "people don't use near the data they think they do" this is exactly why they could profit from unlimited data in the past, because this was true. Have you ever tried to stream a hi-def movie on 3G service? you were lucky if it wasn't pausing to buffer every 10 secs, what did you do every time this happened, you stopped trying to watch it!! Therefore you didn't use the data required to stream that content. Now just when wireless technology is finally becoming fast enough to be useful or enjoyable, it is being shut down.
       The new 4G LTE services have finally made it possible to reach 8-10 MB download speeds on regular basis. You can stream a full 1080 hi-def Blu-ray quality movie with 7.1 surround sound if your internet connection speed is over 5 MB. This sounds great doesn't it, finally I can watch SyFy, Hulu or Vudu with my aircard. This is the problem Verizon is facing, because that one 90 minute movie from Vudu at 1080 hi-def just sucked up 5 GB!! No that was not a typo, full hi-def streaming video will push 4-5 GB in a couple hours. Verizon had to curtail this "excessive" data usage by reverting to tiered plans or "shared data" so with the new data plans that was a $50 movie, at that price you would once again stop watching it and not use the data required to stream that content.
       Verizon broadband could not handle this volume of data being used when people started getting 4G internet service, so they had no choice but to end unlimited plans or be faced with the reality that they could not support there millions of customers data usage. For most people this will not create a big issue because they probably still live somewhere that they have access to other internet services such as DSL, Cable, or the best at Fiber Optic. DSL and cable will usually have a plan that creates fast enough internet speeds for streaming video but you will have to pay for a premium service.
       This however does create a step backwards, in what seemed like a step forward for the rural community. 3G unlimited aircard was a great option for rural community's, finally offering them an affordable internet service that often could still play Netflix, as well as all the normal uses such as e-mail and browsing, although it would not stream a 1080 hi-def movie it could at times stream a standard-def movie. Now with unlimited going out the window all those people that thought it was going to be so great to upgrade to a 4G aircard and finally watch movies, quickly realized that wasn't going to happen and worse Verizon is showing signs of completely eliminating all unlimited data as they course through their contracts looking for legal ways to stop honoring them, and for those that they can not stop honoring they have started to "throttle" usage when it exceeds a certain amount usually around 2 GB a month. This is perfectly legal to do, almost all ISP's will do this this when you exceed a certain amount of data, the difference is when your ISP offers 8 MB connection speeds and throttles you down to 5 MB speeds because you use a lot of data, you never really notice it unless you download media instead of streaming it and your downloads seem to take longer then normal but it doesn't effect you enough to complain. When your internet speeds are 1-2 MB as they are with 3G service, throttling brings you down to 300-600 KBPS!! They will throttle your speed down so much that you can't do much of anything except e-mail and browsing, Netflix will not work anymore, so thinking you can stay with a 3G device and just keep what you have isn't an option. They are forcing everyone into new plans.
       In the past it was very hard to use 10 GB of data on a wireless carriers broadband because speeds were to slow to allow use of all the online media. Now it is very easy to use 60 GB a month if you like movies and online TV. (That is 60 GB without downloading any media just streaming it) Perhaps if we are lucky Verizon will once again return to the table and look for ways to help their rural customers without taking are internet away from us. If I could pay for DSL from my local phone company I would, but I do not even have a phone line tied to my house, and if I decided to get one it still would not have internet access. But due to Verizon's efforts in expanding there 4G service across the country as quickly as possible I do have excellent 4G wireless service available in my home. Just as I thought it was time to get a Verizon aircard and start watching movies again, they told me you will never be able to afford it.
      If Verizon can create a rural community data plan for users that have no other means to access the internet and and it doesn't cost $600 a month then I will happily buy it, and also understand that it cannot cost $30 a month either, but if people could get, Phone, Internet (with say 50 GB limit), TV (by tv I don't mean Verizon TV that I agree should be an addition to the bill, i mean the free hulu, syfy and payed netflix accounts that are accessible with any internet connection fast enough to stream), Movie Store in their living room (Vudu) all in one package I think that $200 a month is a reasonable price.
     Now all I can do is wait and see who calls first. If Verizon creates a new data plan that allows media streaming at a reasonable price ill buy it. If my Local phone company offers me high speed internet and phone first, ill buy that instead and throw my current $140 month Verizon bill in the trash when I end the contract. I will not have 2 phones, I only have a Verizon phone because I have no Land line in my home. So I guess the race is on to see who can maintain the rural community's business.

What about Via Sat Exede satellite? 12 Mbps down and 3 Mbps up
25GB $130
Free data midnight to 5 am
Hook up VoIP phone and you got close to what you are asking, depending if you are a night owl or not.

I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?

I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?

I have a 1st gen iPhone that I just updated the software to 2.0.2
Now whenever I press the mail icon it goes to the mail app for about 4 seconds, does nothing, no loading of folders, old messages, nothing.
Then it reverts back to the home screen. Tried restarting, haven't tried restoring, thought I'd look here first.
Anyone???

How do I transfer my data from damaged computer to my new itunes library on my current functioning computer. My data plan has a very limited band width cap ( I live in rural Alberta

Hello: following computer malfunction,I purchased a new computer and downloaded itunes. when I try to sync my purchased data on my ipad I am asked to delete data from previous library. The first library has all of my stored data. How do I transfer this data to my new itunes library? . I cannot use the cloud as my data plan has a limited band width cap ( I live in rural Alberta , northern).My library may be on my tera drive, but then how do i delete this library once I transfer the files, that is if i am able to locate them ? this is a question for all itunes lovers, I love it when i know how to use it, so far not computer literate to loving it! thanks so very much for considering this problem.

pervoskia wrote:
Hello: following computer malfunction,I purchased a new computer and downloaded itunes. when I try to sync my purchased data on my ipad I am asked to delete data from previous library. The first library has all of my stored data. How do I transfer this data to my new itunes library?
Copy the entire /Music/iTunes/ folder from old computer to new computer.

Does BB GPS work on T-Mobile Pearl without a data plan?

I do not have a data plan with my BB.
The GPS entry under Advanced Options shows: GPS Data Source: None, BPS Services: Location ON.
I'd like to use the GPSLogger application that says it needs no data access to operate, but it sits on "Waiting for GPS data...".
What exactly is the "GPS Data Source" mentioned in the options?
Thanks in advance.

okay, I was tricked by the following page :
http://www.blackberry.com/blackberrypearl/8200/pearl_specifications.shtml
tha indicates that the application "BlackBerry Maps" is included on the 8220. Apparently, RIM believes it is interesting to have that application without an internal GPS receiver included.
Sorry for the false hope.
here is a comparison of Storm, 8110, 8220 and 8230. All have a GPS receiver included except the 8220.
http://na.blackberry.com/eng/devices/compare/product-attr-compare.jsp?products=1497&products=1501&pr...
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Since last software update, pre-paid internet does not work anymore. Get "you have not signed up for a data plan" message. Pre-paid acct is in order! What's up???

I have had an iPad 3G for more than a year now. I did not get it with a SIM card, since I expected to use almost completely at home, where we have wireless internet. Eventually, I decided it would be handy to be able to take it on the road, and signed up for pre-paid Internet with KPN (national Dutch telecommunications company). That worked fine, until the last big iPad software update. Since then, whenever I try to make a connection outside the house, I get the following message…
Mobile Data Account
You have not signed up for a data plan.
Would you like to set up a new account?
If you don’t, you can do it later in Settings.
…with the options of ‘Later’ or ‘Now’ to press. If I press Now, I get a screen “Please wait while the page is loading – this should only take a few seconds to complete.” But it never does, the ball just keeps spinning and spinning and spinning….
To my mind, with pre-paid internet I should not HAVE to set up a Mobile Data Account in the first place. I’ve checked with KPN, and my account is completely in order. I’ve checked with the local Apple store, and the geniuses say they’ve never seen this. Can anyone help me?

I updated to 3.6.4 and when I went to NetFlix to watch the next show of a series, it said
something like
Installation complete, restart your browser.
I restarted browser, same problem. Restarted comp. Same problem.
I updated Adobe Flash 10.1, still same problem.
But able to watch some vids on other sites, but full screen gave me the big blank white screen with audio only, had to click around in the dark ( so to speak) to find the minimize button.
I did a System Restore to before the Firefox and Adobe updates.
I then did not update Firefox as recommended and went to NetFlix and wellah, i can view the movies again.
And Full Screen is fine.
I then experimented and updated Firefox only, went to NetFlix and got same msg with no viewable shows.
So did a System Restore once more.
Staying at 3.6.3 for a while longer until I know I can watch my movies.
I don't own a TV, so this is my only form of an occasional escape.
I do hope this is figured out soon.
With what I have done, it seems to be Firefox, Not Flash.
Good Luck to us all.

Be careful if you change your Data Plan mid month to save money.

I have been contacted two times now by phone by Verizon representatives that were overwhelmingly concerned about the amount of money I was spending on my monthly cell phone bill. Their solution, both times, was for me to switch to a different data plan for the month if I see that I am going to run over my allowance. For the past few months, I had switched my account to the 6 GB plan because I knew that there was a potential for me to run over because of some work that I was doing. On the 14th of February I looked at my usage and we had only used 2 GB of data for the month and only had 6 days left in my cycle so I decided to switch back to the 4 GB plan to save money. Remember, this methodology was recommended by Verizon themselves to save money.
Lets do some math. I have used ~2 GB of data on a 6 GB plan. I switched back to the 4 GB plan with only 6 days left in my cycle. Anyone with any math skills at all would see that I should have ~2 GB of data to use. This is not the case with Verizon. AFTER SWITCHING, I was informed that I only had 0.9 GB of data left because they had prorated my data plan. It is pertinent to mention at this point that you can only switch one time in a month. Guess what? I ran over. Now it is going to cost me more than it would have because I followed their suggestion. The worst part is, I will be paying more for the 4 GB plan (with the overrun) than I would have had I left it at the 6 GB plan and for the cycle I will only have used ~ 3 GB of data. Somehow it almost seems illegal to sell someone 4 GB of data and charge them an overage fee for using 3 GB.
I called Verizon about this and was very politely told, "So what? and is there anything else I can help you with?" If this isn't a rouse to make money, there has never been one.
If a Verizon rep reads this and would like to assist, I would be grateful, but I doubt anyone even cares. Hank Williams said it best, "I was gettin' s******, but I wasn't gettin' kissed."
Benny

BigRedGonzo wrote:
It asked if I wanted to make the change retroactive to the beginning of the cycle. I told it I did. What since would it make to not do so?
Not sure. The only thing I can think of is if you changed it after the billing cycle closed on the time period where you had the overages.

Adding data plan to regular phone??

Can I add a data package to my current plan which has unlimited text and calling. I dont have a smartphone. i have an envy3. also would i be able to upgrade to a smartphone? and if i didnt like the data plan after about a week could i cancel the data and not use the smartphone and go back to using my envy3?

ryan888 wrote:
Can I add a data package to my current plan which has unlimited text and calling. I dont have a smartphone. i have an envy3. Yes, you can add either the $9.99/75MB or $29.99/unlimited plans to your line and use them with your enV3. also would i be able to upgrade to a smartphone? Not unless you are currently eligible for an upgrade. You can pay full price for a new phone at any time, or purchase a used phone and activate it on your account. and if i didnt like the data plan after about a week could i cancel the data and not use the smartphone and go back to using my envy3? You can make changes to your plan at any time, so you could add the data plan to your line with the enV3 and then remove it later if you did not like it. If you choose to upgrade, you have 14 days to evaluate the new phone, and if you return it in that time, your contract extension will be undone and the purchase price of the phone refunded to you, less a $35 restocking fee.

How long does it really take to get my unlimited data plan back?

So Wednesday morning I go into a local Verizon owned-and-operated store to buy a Galaxy S5 on installment plan, like I did for my GS4 a year ago. Get talked into an Edge phone plan and the More plan, and they get that unlimited data plan off my line as fast as possible and then find that I can't get Edge for another 3 weeks. So we revert the changes (in theory), less than half an hour after the original change.
So I'm just standing there reading twitter and waiting for them to fix the situation and get me back to where I was when I walked in. I was actually willing to go ahead and buy a GS5 on installment plan (as I'd wanted to when I came in), but they *really* did not want me to do that. They got the voice plan back, and put me on a 2GB plan (which is 1/3 of my average usage), telling me I'd be back on my unlimited plan with hotspot service "by the end of the business week."
Today as I'm checking at the end of the business week, no sign of my data plan or hotspot service. The folks on the social media team tell me that my service might be crippled for another 10 days while an offline team tries to fix what the folks in the store broke.
Am I really out of luck for two weeks? I got a GS5 on T-Mobile with 5GB of data, which will get me by... TMO didn't seem offended that I wanted a GS5. But if I have to "be careful" with my data (as the store manager put it) on Verizon for two weeks, I may as well forward the phone and power it off.
At least I know never to set foot in this particular Verizon store again... last year they wouldn't sell me a GS4 "in case someone came in and wanted to upgrade" so I went to another nearby location. If my plans get unbroken, I'll either go to that other location or check eBay for my GS5.

Think of this and be amazed. If Verizon is trying its best to get customers off unlimited data by any means possible, and quite frankly tell you once you purchase any device on subsidy or the Edge program you lose unlimited. Now the Worry Free Guarantee states within 14 days if you change your mind you can pay a $35 restocking fee, and go back to your old plan.
However they no longer offer unlimited data so they give you this line of it has to be set back manually (inactive price request) and then it gets denied. Then they say it has to be submitted again for approval and then it gets denied. So why have a worry free guarantee?
And think to yourself, a plan they can remove in minutes takes them weeks to give back? They don't give it back. Search the forum.
Good Luck

Phone upgrade, data plans ... I am SO confused.

The nearer the end of my Verizon contract drew the more research I've done. I've searched online, on Verizon's website, talked to family, friends and total strangers. The more I research the more confused I become. Please allow me to think and wonder outloud in what follows. Perhaps someone here can help?
Do I want an iphone ... or a Droid ... or the Thunderbolt? While I have read hundreds of online articles and posts about all of them I remain confused.
My sister insists I will love the iphone. At home I spend virtually all my free time on my computer. I am, I admit, a computer addict. But all of my computers have been PCs. I know nothing about - nor do I want to learn - about Apple. My sister's son is a Mac fan and I am sure he teaches his parents about their iphones. Will I have a problem learning the iphone? Do I have to have an itunes account just to activate my iphone?
On the surface the Droid looks more appealing to me. But I know nothing about it. And I've read a lot of posts here pooping the Android.
Since I live in a 4G area and Verizon seems to be pushing the Thunderbolt, I've taken a look at it. How does it compare to the iphone or the Droid? I've read many negative posts on these boards about the 4G network. (I do take all message board posts with a grain of salt.) But, I wonder, why would Verizon introduce their 4G network yet offer only ONE phone which works on it? And, I wonder, will there be an iphone 5 this summer which is 4G? ... should I put off my decision to upgrade until this summer -- or is the introduction of the iphone 5, whenever it may happen, only going to add to my confusion?
Unlimited data plans: I was told (by some source I cannot recall) that an unlimited data plan is $30/month for the 3G network and $50/month for the 4G. Both reviewing Verizon's website and speaking on the phone with a Verizon representative I am lead to belive the cost is $30 for either unlimited 3G or 4G. True? I would/will pay an increase to my bill of $30/month for unlimited data but not $50. What is the truth about Verizon's 3G vs 4G network?
Lastly: maybe I'm to sensetive. Maybe I expect too much. I've been a Verizon customer for ten years. As my 2 year contract neared it's expiration I truly expected Verizon to send me some email or snail-mail which both thanked me for being a customer and offered me an incentive to continue my service with them. I have received not one word. I realize I am one small minnow in a vast sea ... but don't we small minnows make up Verizon's vast sea?
I do hope that at least some of my confusions will be addressed, understood, and answered by you nice folks who monitor these boards. Please, no techno-babble. I've read the pcworld and cnet articles. And I've read many verizon community messages. If you reply, please do so using simple terms. I am so easily confused!
Thanks!

Thank you, both, for your easy to understand replies. Please allow me to ask (thinking out loud) a few more questions.
Against my family's urgings, I've pretty much decided against the iphone. If I'm going to take the leap from my old, trusty flip phone into this decade's smart phone I want to jump in full-throttle and get a 4G device. So, first, a few questions about them....
The two that perk my interest -- and which I've been comparing online -- are the Thunderbolt and the DROID Bionic. The latter I cannot find on Verizon's website. Has it not been released yet? They both seem to compare similarly. Are there any (notable) differences between the two?
Understanding that new technology (4G -- and the devices which go with it) can be problematic, is one better to wait a few months until "bugs" are worked out -- or is there really no reason to wait? (I realize that before I can post this message "today's" technology is already outdated!)
Whether rightly or wrongly, I continue to think of a "smart phone" as my Windows based computer: when an upgrade or "fix" is available I download and install a Microsoft update and it's "fixed." Is the same true with a phone -- that a "fix" is available via a simple software download ... or do some "problems" require a whole new phone?
I was, mistakenly, under the impression Verizon's unlimited data plan was $30 on the 3G network and $50 on the 4G. I have been corrected and understand it is $30 on both/either. But I note other carriers charge up to $80! Question is, is Verizon apt to raise their price in the near future? Is there any reason to be in a rush to lock in a $30/month unlimited data plan?
Being a miser, I continue to look for the best deal. As I mentioned in my original post, when the expiration of my current Verizon contract expiration date neared I expected to receive some promotional offers/deals. I have received none. My sister (pre-ordered) an iphone -- and received a $100 credit off the price of $199. When I telephoned Verizon the representative stated she had never heard of any discounts on any phones to anyone!
Another example.... When going to Verizonwireless.com I am offered a price of $250 for the Thunderbolt (with, of course, a 2 year contract). But when going to another, "outside," company they offer it for $200. Why? Specifically, why doesn't Verizon seem to offer the BEST deals/prices to their existing, long-time customers? I really don't get it. I have been with Verizon for ten years. I am going to upgrade to a smartphone (which means my monthly bill will increase by at least $30), and I will probably remain a Verizon customer for life. So, is it unreasonable to think I might hope for some kind of "deal" that I know others have received? If not, where do I look for -- and find -- them?
Lastly, is there an option on Verizon's forums to notify me of replies via email?
Thanks again, in advance, for your input.
BTW, how can "iphone," "4G," or "DROID" not be in Verizon's spell checker?!?

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