Competent Apple 3rd Party Service Providers?

My threads concerning this issue are so old they've been archived. Alittle background.
500mhz Pismo with 20 gb hd purchased new 11/2000.
HD actually caught fire 10/2003. Apple promptly repaired under warranty.
Replaced power supply (flying saucer) in 2006. Replaced batteries and maxed out the RAM in spring of 2007. Running 10.3.9 at the time.
10/2007: Pismo's video and audio vanish although hd continues to run. Video and audio return after reboot but this only works for a brief time. Since then, Pismo has visited 3 regional shops for 12 visits. Everything replaced and upgraded according to the shops; $1000 spent to date. Pismo worked very briefly on a handful of occassions but always failed in the same manner as described above or just plain didn't start up the vast majority of the time.
My question: Is there a secret Apple 'handshake' or 'password' I need to know to get this unit properly repaired? A special 'wink'? Do I need a commendation from an Isis high priestess?
The one competent, honest Apple 3rd party tech left the area years ago and the local company owned Apple Store refuses to work on a unit this old. My nephew is a Dell tech at the nashville, TN facility and has offered to take a look.
Any and all constructive comments appreciated.

eww,
Thanks for the response. The money hasn't been the issue here and you know it as we've gone around about this before. Two of the three shop I've never done business with before; third shop is local and had a dreadful rep years ago. I gave'em another shot as the techs bought the shop from the original owner - nothing changed except they now lack a showroom. I still recall the Police showing up on one occassion to quiten a 'disruptive' customer; one of many unfortunately.
My Apple experience got off to a rocky start until I was given a tip about a first rate Apple tech who worked for an electronic goods retail chain. He repaired both problematic Apple computers the first time and they remained problem free. Unfortunately, the tech returned to Maryland the following year I was told.
*My point is Apple appears to have no oversight function regarding whoever chooses to hang the Apple shingle over their door*. I do appreciate the tip regarding PowerBook Parts. Meanwhile, I'll let my inhouse (family) Dell Tech take a look at it.
Joe

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Message was edited by: gen_bunty
null

The issue is not "user authorization". The issue is that the 3rd-party service does not accept all incoming relay requests unless there is authentication with a registered account (which we have). This protects the 3rd-party service from becoming the relaying host for the universe's spoofed and anonymous spam. My deduction is that there is no mechanism in UTL_MAIL to designate not only the 3rd-party ip-address:port (by-passing the local sendmail server) but also providing the username:password for the account there for authentication.
Plan A: I have attempted to follow directions for client-side SMTP Authentication for Relaying on the sendmail.org site.
I have not been successful in completing a simple mailx interactive test, much less completing a UTL_MAIL configuration.
I am scouring the user universe for someone who has put all the pieces together successfully and can advise. . . .
Edited by: StevenInTallyFl on Mar 26, 2010 3:50 PM
to clarify that I cannot get from UTL_MAIL to 3rd-party IP directly

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