Compilations in new itunes

A common problem, AGAIN. I want cover flow to show one album that represents a compilation, not by each artist on the compilation.
I have checked the proper box in the preferences, BUT when I try to highlight all tracks > get info > part of compilation... I put "yes," click the box next to it, then hit "OK" but nothing happens. Then I repeat, and the box is now unclicked, as though I never did anything.
Is this related to the fact that I switched my itunes music folder to an external drive, to which I now have Itunes pointing? Everything else is coming through the same as before, but this compilation issue is a major problem.
I've read other similar threads and tried the suggestions but the problem persists. Also, if I type "various artists" in the artists box, yeah that solves the problem but then I cant see the individual artists of the tracks... So it's not a real solution. Oh, and writing "various artists" in the *Album Artist* box does nothing either.
Please help! THanks

The checkboxes in the grouped Get Info dialog mean "apply this change if I click OK". Each time you open the dialog the checkboxes will start off blank, becoming ticked if you edit a value. Untick to preserve existing vlaues for one field while still appling changes to another. When you select multiple iTems common text values are displayed but a blank value can either mean that different items are different or that all are blank. For drop down values such as *Part of a Compilation* a default value (e.g. No, Music etc.) will be displayed if there is a mix of values so this is not always a clear indication of the current value of all items.
I don't think the external drive is a factor.
See also my previous post on Grouping Tracks Into Albums, in particular the topics Use an album friendly view and One album, too many covers
tt2

Similar Messages

New iTunes versions no longer display the artist named "+/-"

Ok, so I know the new iTunes versions have put non-alphabetic artists at the end of the list, which is insanely re tar ded. But that's not my problem right now.
With the new sorting algorithm, *one of my artists has actually disappeared!!!*
The band is called +/-. Pronounced "plus minus" but written with just the symbols and the slash.
(Their website is at http://plusmin.us)
They no longer show up anywhere in my iTunes Browser list (View -> Show Browser). Not at the top, not at the bottom, nowhere.
If you turn on View -> Show Browser and search for +/- then in the Artist section (of the music browser) it says "All (0 Artists)" and in the Album section it says "All (7 Albums)" followed by the list of albums. So the music is still there, it just appears that the new iTunes database and search can't really process a band name that starts with anything non-alphanumeric. W T F ?
A seemingly related bug is that when I view the main iTunes library (all artists), and scroll down to where +/- should be at the end of the list, the albums by +/- are not listed together. They are scattered around with my un-tagged tracks and not grouped together, say, like all of my albums by U2. (I also have the same problem with the band named "!!!" in the main library list -- but at least they show up in the Browser list)
Whoever changed the iTunes sorting or database listing algorithm at Apple should fix this (and then be fired). I don't know how to submit this as a BUG to the iTunes team, but I thought maybe posting it here would help.
Does anyone else have any "missing" artists in their iTunes libraries now?
What is Apple thinking? How did this get past QA?
FYI, there was no problem with this before Apple totally changed how artists are listed in the last few updates to iTunes. Why change it if it's not broken?
Ben

Immediately above your post, I explained how you might be able to fix this quickly and easily using Sort fields. You saw how to change multiple Sort fields at once, yes? Have you tried that?
I have a Regina Spektor track called * in my library, and it appears just fine. Just to check, I changed one of my Artist names to +/-, and it was sorted to the end of the library when I sorted by Artist, no problem. +/- also appeared at the bottom of the Artist Browser pane, as I'd expect. If your +/- tracks aren't showing up, perhaps there's another explanation? They're not checked as compilations, are they? Have you tried re-importing them?
If my copy of iTunes has no trouble handling non-alphanumeric fields, that suggests to me that there's something else causing the problem. Sometimes libraries do become corrupted. Providing more information may help.
(I just checked with "!!!" also; that works fine as well.)
Message was edited by: jere7my

The new itunes overfills my window. When I try to move it to the left so that I can use the slide bar on the right, part of the left side of screen is not visible. How can I fix this, please.

The new itunes overfills the window on my desktop ( windows 7). When I move it to the left so that I can access the slidebar on the right, part of the left side of the screen then disappears. How do I correct this?

The problem of tracks becoming de-linked between iTunes and the music files in your iTunes music folder happens for different reasons - this seems to come up fairly commonly in this forum.
The solution can be to locate each song in the iTunes library, as you mentioned - or, but wait, before I get to that...
trouble finding the original track in your iTunes music folder? maybe look for it under compilations, or if not using the 'group compilations preference' then look in the folder under the songs artist name, but what song artist name iTunes uses depends on what you have in the metedata tag spot for album artist or song artist. Any varyation in artist name spelling, in the menu item 'get info' metadata for any selected individual track will cause iTunes to create that as a separate artist folder in the library, even names like 'various' or any difference at all (even the word 'the' can change where in your iTunes music folder a track gets placed by iTunes). You can try to use the finder function of find file (finder munu item outside of iTunes) to locate hard to find items.
Back to how to re-link any de-linked tracks .
There may be scripts that can help re-link de-linked music files - or, at least provide you a list of such files, Scripts are easy to install and use...
at Dougs Scripts, there is one called iTunes Track CPR that might work
http://dougscripts.com/itunes/scripts/ss.php?sp=itunestrackcpr
or, if you just want a list of de-linked tracks, go to
http://dougscripts.com/itunes/
and find the script called List MIA's, this will create a text file listing all de-linked tracks
if you review the thread at
https://discussions.apple.com/thread/3633708
also the thread at
https://discussions.apple.com/message/17513078#17513078
you may find more insight into dealing with this kind of issue there, although some of that thread may not apply to your case, aspects of it might help.
Good luck.

Why are songs missing with new Itunes 11

Sign me up with all the others that hates the new Itunes update! We should have been warned that this was not the usual update. Anyway, I've spent a lifetime loading songs from cds, albums (yes albums!) as well as purchasing songs from Itunes. It seems I'm missing a lot of songs or at least can't view them. They seem to be all the non-Itune purchased stuff. Is my only choice to revert back to 10.7?

The new iTunes 11 is terrible. Just horrible. If you're looking at your albums on the new "Album" view, it will ONLY group all of your songs together if either the "Artist Name" is IDENTICAL for all the songs, or you've gone in and manually changed the "Album Artist" to be IDENTICAL for all the songs. So, if you have a compilation album (like a movie soundtrack) with different artists for every track, iTunes 11 will stupidly break up your album into MULTIPLE ALBUMS on "Album View", one album per artist. This is just ridiculous. It should respect the title of the album, regardless of what the "Artist" on each track is. And it shouldn't force us to type in the "Album Artist" for every song... it should just act the way that human beings on the planet expect it to act! In the meantime, your only solution is to type in a unified "Album Artist" for every song on the album. That will group your albums back together again.

Sorting albums by year doesn't work properly in new iTunes 11.

Sorting albums by year doesn't work properly in new iTunes 11.
See the screenshots below.
There's a kind of albums. Double CD in one set. Queen "The Works" 1984, for example.
First CD is the original release and the second one is bonus CD for the original album's reissue in 2011.
iTunes 10 took year info from track 1 of CD1 for "sort album by year" function.
But new iTunes 11 takes the highest value of year in the album's track list.
Same things with additional bonus tracks for the album's reissues.
See the screenshot of Madonna "Like a Virgin" 1984 album.
So my collection is in a huge mess after last update to iTunes 11.
It's a big problem. And must be solved to the next update.

I noticed this too, and I think it gets even more complicated when you think about the difference between how you want Re-releases to be ordered: based upon the intial release year (like you have described above), and Compilations or Greatest Hits: where you want them to be sorted by when the albums were actually released. iTunes 11 seems to just grab the date of the most recently released song on an album. This worked fine for 2/3 of my Compilation albums, because they just happened to be released the same year as the latest song on each album.
Compilation example (released: 2003, latest song on album: 1969):
This is what I submitted to Apple as feedback:
This issue is actually aimed at iTunes 11, but 10.6.3 is the most recent version number I could select in the drop-down menu.
As with normal albums, iTunes 11 puts a release year next to "Various Artists" in Albums > Expanded View (and also in the Songs and Genre Tabs). However, iTunes seems to produce this number by looking for the last released song on the album. This has worked fine for 2/3 of my compilations, but the third one is a 60s compilation released in 2003. It displays "1969" next to "Various Artists" and there are no tags available in Get Info to change this. This also happens to greatest hits collections.
When selecting View > View Options > "Artist" then "Year" in Album view, and View > View Options > "Year" in Artist and Genre view, the above issue causes compilations, greatest hits collections, and re-releases (Although users may want re-releases to be listed in order of original release) to be sorted in the wrong order.
Considering iTunes 11 has added this feature (in previous iTunes versions, "Year" would only appear next to individual tracks), it is a shame an "Album Year" or "Sort Album Year" hasn't been added to the Get Info options.
As is, the only solution I can think of is to change all track years to the release year of the album.
I imagine this might be a bit of an edge case, and not something the majority of iTunes users would care about, but then again, I could imagine a fair number of musicphiles wanting control over this metadata.
Message was edited by: folo1988, info added.

The new itunes is slow and I can not see my musics anymore. How can I have my musics listed like they were before?

The new itunes is slow and I can not see my musics anymore. How can I have my musics listed like they were before?

I have the same problem with new 11.0. Presentation of album data now seems scrambled in 'Album' screen. Instead of albums in alphabetical order with all album tracks I now get albums in the order of the Album Artist. Unless the album artist is EXACTLY the same, the tracks on any one album can be spread all over the screen (hopeless for compilations). Does anbody know how to get the Album screen to sort solely on the Album title?

New iTunes a step backwards?

I recently built myself a new computer but I'm having some very frustrating problems w/the new iTunes.
1) Sorting my iTunes library has become more of a hassle than a convenience. Songs and their albums are very irritating. For example, I put a songs album as "Fantasy Trance" under the Get Info tab. Instead of jumping into the Fantasy Trance album with all my other songs, it moves down to Unknown Album. Or I'll go to the Fantasy Trance album and edit a song, putting in the correct artist under get info. The song will jump down to Unknown Album, and the only way I can get it back up is to re-enter that incorrect information. I make sure to have all songs that are in an album labeled as "In a Compilation."
EDIT: Still have that problem with 1 or 2 songs, have compilation and various artists but still nothing.
2) Album Artwork doesn't work. I'll select all the songs in album and set the artwork from my files for them using the "Get Info" tab, but it doesn't show up at all.
Message was edited by: Nickisconfused!
Message was edited by: Nickisconfused!

When you buy music from the iTunes store you get one download of it, after which it is your responsibility to look after & back up the files. Unless you disable it iTunes will even remind you to do so after each purchase. If you have any of the media on an iPod then you should be able to recover it using one of the many free/cheap third party tools. If ask really nicely via the Report a problem links in your account Apple may grant a second download of your purchased media but they are under no obligation to do so.
For the future...
*Fast backup for iTunes library (Windows Only)*
Grab SyncToy 2.1, a free tool from MS. This can be used to copy your entire iTunes library (& other important data folders) onto another hard drive or network share. You can then use SyncToy periodically to synchronise or echo your library to the backup. A preview will show which files need to be updated giving you a chance to spot unexpected changes and during the run only the new or updated files will be copied saving lots of time. And if your media is all organised below the main iTunes folder then you should also be able to open the backup library on any system running the same version of iTunes.
tt2

If i download the new itunes ...

if i download the new itunes, but i already have itunes with all my ipod songs will all my ipod songs, will i have to start completly over or will all my songs still be there?

Updating iTunes to a higher version will not affect the songs you currently have. Just a general bit of advice, if you haven't got a backup of your iTunes you should think about making one in case you ever have problems with your computer or your iPod. Forum member Buegie has compiled a very extensive procedure for backing up your music which you'll find at this link: Backing up iTunes

New iTunes: Big Problems

I bit the bullet this week and downloaded Mountain Lion and the new iTunes. Mountain Lion was a piece of cake, but iTunes is causing me no end of problems; in fact I have been swearing at my computer for a couple of days in frustration. I'll detail my concerns:
1. I use iTunes most days to compile playlists for a radio station. I burn the playlists to CD and copy the written info to a Pages document to use as a script. In the new iTunes I can no longer Command A, Command C and Command V to paste the data into Pages. It just won't do it. When I Select All and drag the data, it now drags the actual files into Pages rather than the data. To work around this issue, I had to copy each file to Pages individually which took about 15 mins instead of the usual 10 seconds. How is this an improvement?
How can I just copy the written data info into a document?
2. I can no longer drag individual items from a play list into a new playlist or an existing playlist. Yes, I know this is a NEW iTunes but did they have to change everything? And for what reason?
For the first time in 12 years as an Apple customer, I have come across a product that doesn't make it in the intuitive stakes. This new model reminds me of a Windows product; nothing works logically.
Please tell me is isn't just me having these issues and if you can help with the above problems I would be very grateful.
Apples

When you get these error messages, you need to try using The Microsoft Installer Cleanup Utility to clean up your installer files.
Here is a method:
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.
===

I cannot search my library on the new itunes. Is it possible to return to the old version

The new iTunes has appeared on my desktop where I have my main music library. I am finding it impossible to search for compilation albums. It will only offer a single track from the album. Basically a large proportion of my library is inaccessible. Is it possible to revert to the old iTunes?

iTunes 11 has a new search feature that is enabled by default. Whereas the old function narrowed down the list of tracks displayed in the main window the new feature generates a seperate results window from which you can select Albums, Artists or Songs to either play immediately via the new Up Next feature or add to any of your playlists. While it might be possible to get used to the new version for playback, the original behaviour is both familiar and more useful for library management tasks. Thankfully you can restore the old behaviour by clicking the search magnifying glass and unticking the label Search Entire Library.
New search behaviour
Old search behaviour
You may also find it helps to restore the menu bar with ctrl-b and enable the side bar with ctrl-s. The same shortcuts will hide these features again. There is also a status bar that can be enabled with ctrl-/ but it seems a bug prevents it being turned off again under Window XP.
iTunes 11 with side, menu & status bars enabled
If you still want to roll back to iTunes 10.7 first download a copy of the installer from here, uninstall iTunes and suppporting software, i.e. Apple Application Support & Apple Mobile Device Support. Reboot. Restore the pre-upgrade version of your library database as per the diagram below, then install iTunes 10.7.
See iTunes Folder Watch for a tool to scan the media folder and catch up with any changes made since the backup file was created.
If you don't already do so I would also advise you backup the whole library on a regular basis.
tt2

In order to create space on my MBA I just bumped iTunes media to G drive linked through Time Capsule. Now pointed iTunes at new iTunes libary on G drive and, even though all music files are there, iTunes can only 'see' 10 albums. Any help appreciated.

Bit more detail...
Mac Book Air has been struggling for space for a while so I bough at time capsule a) for back up and b) to host my itunes folder remotely. This didnt' work. I took it into the Genius bar and the genius there told me that time capsule is not designed for anything other than back up. Instead I have to connect a G drive through the time capsule's wireless router to my MBA.
I followed his instructions - moved my files from the Time Capsule and MBA directly onto the G Drive - which took a heartening 2 hrs so something must have been happening - and the held down 'Alt' when starting iTunes and selected the new itunes folder as the location of my itunes libarary which I wanted iTunes to 'point at'. When I opened iTunes only 10 albums are visible now.
In ITunes advanced preferences it says it is pointing at the correct folder. The files are all cleary there when I open the G Drive folder to take a look. But I cannot get iTunes to find them.
Any suggestions?
Secondary challenge - in spite of deleting the original itunes folder on my MBA I still get messages pop up telling me my start up disk is out of space and I need to clear some - I expected to stop getting this message now I had done this exercise above. I have emptied Trash. Again - any pointers appreciated. I am new to this world of 'intuitive' macbooks.
Cheers

After admittedly only a quick read the one thing you don't say is how you are trying to make this move. Most people with moving library issues do it the wrong way. Plenty of web sites tell you how to do it the wrong way.
If the iTunes application is started before the drive with the library is fully mounted and awake iTunes will revert back to the internal drive.

IPhone (4) Voice Memos not Syncing to New iTunes 10.0

I'm currently on an iPhone 4 (4.0.1 firmware) and I've been experiencing issues getting my voice memos to sync to my iTunes library.
The last time this worked was August 27, 2010 which added 3 voice memos to my iTunes library successfully. Since then, I have not yet updated my firmware but have installed the new iTunes 10.0. I have 8 new voice memo recordings on my phone since the last successful sync, and I've tried syncing my phone four times today, Sept. 4, (restarting iTunes and my iPhone) with no luck. I tried recording a new voice memo to see if iTunes 10 would recognize any memos recorded after the installation but that failed as well.
Is anyone else experiencing this problem?

I've always had the "Include Voice Memos" option selected. I think that only pertains to syncing voice memos from iTunes to the iPhone after it has been copied to iTunes. It has to be the new OS/iTunes not communicating that new memos have been recorded. For some reason they won't sync when I want them to, and then a few syncs later they magically appear.
By the way, I'm VERY comfortable with the iTunes and iPhone systems. I've been using iTunes for 5 years, and I've been recording class lectures with the iPhone voice memo app (and another app) for a couple years. It's not an error of not seeing that the memos were added; they don't exist in my library or music folders.
JUST OUT OF CURIOSITY, POST WHICH FIRMWARE YOU ARE RUNNING EXACTLY!!!
I'm on an iPhone 4, running firmware 4.0.1

New itunes fixed nothing for me!

errors 440-448-236-240 all related to:
"An existing connection was forcibly closed by the remote host"
i just have to run itunes with bonjour service off... no need for it but this worked fine until last update never ever had an issue for years until the last version of itunes.
good luck folks because these are exact same errors in event viewer that started on last update:
posted this in itunes forum but the only way i can stop error from piling up in event viewer is turning off Bonjour Service from Automatic to Disabled
the errors come in blocks of 4 (with non consecutive numbers 540-544-548-536) when i start itunes for my iphone 3gs
this is a clean install of windows 7 professional 64 bit
never had a problem with itunes... nothing ever logged in event viewr thru xp/vista ultimat 64 bit and windows 7 until 3/31/2010 update of itunes which i never should have done... no ipad! 9.1.079 previous version 9.03 worked like a champ fast iphone backups that were like 2 minutes and now it looks as if it's freezing at times but its just going super slow like 6-8 minutes.
Log Name: Application
Source: Bonjour Service
Date: 4/11/2010 8:06:33 PM
Event ID: 100
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CHEVYSALES
Description:
288: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Bonjour Service" />
<EventID Qualifiers="0">100</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-04-12T00:06:33.000000000Z" />
<EventRecordID>6692</EventRecordID>
<Channel>Application</Channel>
<Computer>CHEVYSALES</Computer>
<Security />
</System>
<EventData>
<Data>288: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)</Data>
</EventData>
</Event>
above message in my event viewer since i updated to this lousy release....
have had bonjour messages before but back with vista last year...new machine running solid and steadt windows 7 64 bit with a reliabilty rating from administrative tools of 10 for past months prior to this update...anyone seeing this and if so is there a fix?
first few backups took for ever on my iphone 3gs..... most go quickly again now.
don't sync too many things other than videos.
as a side note to any user who might be able to help.... i only sync "sync only checked songs and videos" in iTunes on "Summary" tab Devices>Mark's iPhone
looking in windows firewal bonjour has pretty much free reign inbound and outbound.
i use nav 2010 antivirus which unlike older versions has been great since 2009 redesign (small footprint and very little resource use) although with 12gbs ram at 1600 i don't get any issues with apps eating ram.
really would like to get to the bottom of this error as i like running a lean,mean running machine.
based on google responses i am amoung the many windows users who have had more issues with this poor apple release update than any i can remember.
so after all this is there another version of bonjour that will work with windows 7? like previous version i could install after cleaning out the new one.
=========================================
Re: new bonjour/new itunes= Bonjour Serviceerror in event viewer windows 7
Posted: Apr 28, 2010 9:02 AM in response to: chevysales Reply Email
still get errors!
during update i got slew of errors as it shuts stuff down and event viewer shows some as warnings but most as errors.
now after trying new itunes backups of iphones still much slower than prior to 3/31/2010 update (last one) but it at least updates.
i am not leaving bonjour service on automatic i am back to disable as errors shown as follows:
Log Name: Application
Source: Bonjour Service
Date: 4/28/2010 8:43:29 AM
Event ID: 100
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CHEVYSALES
Description:
240: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Bonjour Service" />
<EventID Qualifiers="0">100</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-04-28T12:43:29.000000000Z" />
<EventRecordID>8628</EventRecordID>
<Channel>Application</Channel>
<Computer>CHEVYSALES</Computer>
<Security />
</System>
<EventData>
<Data>240: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)</Data>
</EventData>
</Event>
Log Name: Application
Source: Bonjour Service
Date: 4/28/2010 8:43:29 AM
Event ID: 100
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CHEVYSALES
Description:
236: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Bonjour Service" />
<EventID Qualifiers="0">100</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-04-28T12:43:29.000000000Z" />
<EventRecordID>8627</EventRecordID>
<Channel>Application</Channel>
<Computer>CHEVYSALES</Computer>
<Security />
</System>
<EventData>
<Data>236: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)</Data>
</EventData>
</Event>
+++++++++++++++++++++++++++++++++++++
errors 440-448-236-240 all related to:
"An existing connection was forcibly closed by the remote host"
i just have to run itunes with bonjour service off... no need for it but this worked fine until last update never ever had an issue for years until the last version of itunes.
good luck folks

Brian68,
I agree the basic line charge is what is making it worse for those that just want a phone (dumb phone).
Your reasoning that it will only cost an additional $20 is not quite the way I see it. You are forgetting that additional data will be needed for the phones. In other words I would need to up the data to 9-10GB. That's an additional $10-20 per month. So I would be going from $180/mo to $260/mo for total of $1920 over a 24 mo period. Not to mention I would likely be paying a considerable amount for the phones as the dicounted price goes down significantly as you add lines. That being the case, factor in another $500 or so bringing the total extra cost at $2420.
When you do the math the absurdity of the pricing becomes more clear.

How do I create a new iTunes account when I already have a dysfunctional iTunes account that Apple can't seem to bother fixing?

Apple has no idea how bad their I.D. system is because they have an auto response set up that means they can stay totally uninformed about it unless you are willing to pay $59 for a one-time help service call. I only want to load up my $25 iTunes Gift Card, and to pay $59 for this is not an option for me. The problem is when I try to change my password, the email notification goes to another email address, not the email address I filed with Apple when I opened my account and there is nothing in my account setup that allows me to change this. Apple apparently does not want me to purchase or use an iTunes Gift Card, because I won't use it until Apple fixes this problem they have with their system and everytime I try to get support I get an auto response that is of no help at all; the account password change notification still goes to an email address that is not mine.

I have experienced the exact same problem. There is no good solution to these poorly designed and overly complex login protocols. After unsuccessfully trying to retrieve my password or change my password I finally set up a new email account, a new Apple ID and a new iTunes account.
I know it is not a good solution, but it worked.

I have mistakenly opened up a new iTunes account. Can I transfer purchases from one account to the other?

I have recently bought a new iPad mini and tried to set it up and share with my old iTunes account.
I thought I was changing email addresses for contact info, but was actually setting up a new iTunes account and paid for the £21 a year sharing service.
I have a few (not many) tunes purchased on my old iTunes account.
Is there a way of merging/closing my old account and transferring purchases across to the new iTunes account?
I could swap between the two, but doing that on the phone/ipad will mean I cannot swap back for 90 days!!!!!
Thanks
mel (uk)

Did you ever get around to transfer purchases from your old iPhone to iTunes in your computer. If you did, your ringtone will be there and all you need to do is sync it back to your new iPhone.
Ringtones can only be downloaded once from the iTunes Store that is why the user guides recommend that you transfer purchases from the iPhone to the computer.
If you never synced your old iPhone to iTunes, then you need to do that now so that you can get your ringtone on your new iPhone.

Compilations in new itunes

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