Compile new MDF - now won't print

Hi,
I made a change moving some fields in my IFD file. Compiled it and edited the job to point to the new MDF on the server but now there isn't any printer output Am I supposed to do something else? Thanks

If all you did was moving some fields then you have done just what's required. But something is obviously preventing it from printing. Best way to start your search is in your \error folder. If you cannot find your print file there with an an error file then look in the jfserver.log file. You can increase the level of detail in the Central Control's Print Agent section.

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HP Officejet Pro 8600 - Now won't print in Black Ink Only!

Hi! After previously owning the Hp Officejet 8500a pro and experiencing numerous issues related to the 'Black Only' printing! We then decided to scrap the HP Officejet 8500a and move on to a new printer! We did a LOT of research into the new printer and at the time of purchasing the 8600 around August 2012 last year, we found no online content of similar issues relating to the 8500. We even contacted Live HP support to check if the 8600 would print in Black Ink Only with the colours cartridges levels at empty. The HP live chat representative informed us the printer WOULD indeed print in black only with all COLOUR cartridges installed and empty. Since we bought the new 8600, we have replaced just the Black setup cartridge with a Genuine HP Black 950xl. A few days ago all colours where at about 10% levels, apart from the yellow which then ran empty. We have been printing in Black Ink Only with the following message appearing, since the yellow ran out: "Yellow Cartridge out of ink, click continue to print in Black Ink only" As of this morning, the below message appeared with no option to print ink black only! "Depleted cartridges must be replaced to resume printing" The Yellow and now Magenta where out of ink, with no option but to purchase both cartridges, we replaced them and ran off 8 order sheets in Black Ink Only. Both cartridges where replaced with Genuine HP. Directly after printing these 8 pages, the current Ink Levels are now: Magenta - 100% fullCyan - Has now ran out with a Red X (Annoying!!!)Yellow - Is showing a 10% Ink level with a brand new cartridge installed!!!Black - 40% full 1. Why am I no longer able to print in Black Ink Only with the empty colour cartridges installed?2. Why is the Yellow showing 10% full with a brand new ink cartridge installed full of ink? Does anyone have any advice on how to resolve this, I would very much appreciate some imput. Kind RegardsKev Challis

I know it won't print without a cartrige. I was trying to explain that this "problem" is one that needs to be prepared for in advance by not having empty cartriges installed. I am not trying to find a way around the way the printer is made to function. My printer came with the color cartriges that I plan on having for a long time because I rarely need to print anything in color. The link Jason posted clearly states that this printer, being a IIC, needs all cartriges installed in order for it to print. Here is the section: For example, a driver color setting (by selecting "print in grayscale with the black cartridge only" in printing preferences) specifies printing using only black ink. In addition, many IPH printers can operate in "reserve mode," which allows the user to continue to print with just the black cartridge when the color cartridge is removed or not installed. In HP IIC systems, all supplies are required to be installed in the printer for the printer to function. (empahsis mine) Why it needs all supplies installed to function? I don't know and don't care. Why does it not print with empty color cartriges installed (the first question of the person that started this thread)? I don't know and it doesn't really matter. Have one set of color cartriges on reserve in case one of the ones you have runs out of ink. Don't want to hassle with this "problem"? Own another printer that is not an IIC inkjet printer.

Downloaded new version now won't open!!

Hi
I downloaded the new version of Itunes tonight having just got hooked back up to broadband. However it now won't open at all saying there is a problem with audio configuration. It doesn't actually tell me what that problem is however and reinstalling does nothing. I don't want to have to remove and reinstall completely as I'd lose all the songs in my library!!
Is this my only option or does anyone have any ideas?
Thanks

The previous version, is not deleted when Pages 5 is installed, just moved to Applications/iWork folder.
The icons on the dock remain.
Have you actually looked in your Applications folder for the new version?
Any documents created by Pages 5 need to be opened by Pages 5.
Peter

New Envy 5534 won't print wirelessly

I have installed a new HP Envy 5534 MFD for my parents. Works fine from workstation where it is wired in with USB2 (single page, scan, copy, duplex) however from a Asus laptop running Win8.1 it will not now print anything.
Tested fine when installed, printing a test page but today won't even do that. Have uninstalled the HP software from the laptop and downloaded and installed the latest driver package from the HP website but still no response from the printer. When trying to print a Word doc (Office 2013 Pro Plus) using the duplex feature there is a really unhelpful message that pops up:
and from the Windows print dialogue:
The printer is correctly linked into the Wi-Fi so am at a loss of what to try to resolve this. Reading the manual there is no mention of intervention necessary printing wirelessly.

Psychoviking
Welcome to the HP Community Forum.
Starting off -- this is not my specialty: no shooting the messenger.
You might try Restarting everything, including the Router
Leave the computer with the USB switched off till last... In fact, leave it off until you can test the wireless system setup. Test all the way -- that includes testing a printed document, not just a test page from the printer.
It might be that the wireless radio on the printer is shutting off when you connect the USB to the other computer.
If you can get the Asus W8.1 system to print
and then
the USB desktop will NOT print (just because the world hates you)
You might try:
Be sure you can get Full Feature Software for the Desktop for the printer
Remove existing printer software from the desktop
Install Full Feature Software for the Printer on the Desktop
Some Help for whatever you decide to do:
Removing Printer Software
Stop programs: games, email, browsers…
Create a Restore Point:
Restore Point XP OR Create a Restore Point – Win7 OR Create a restore point Win8
Control Panel > set icon view > Programs and Features >
Scroll down, find the Printer program > Right-Click on the program > Uninstall
Repeat these steps for each occurrence of your printer's name until none remain in the list.
Restart / Reboot the computer and log in
Install the Full Feature Software for the printer following the instructions
Install Full Feature Software – Printer
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

New Color Cartridge Won't Print

Hidy! This is my office printer, and it cannot be replaced because of strange budget rules so I HOPE we can get it fixed. I went through every troubleshooting thing imaginable. When I print a test page (where you open and close the lid four times), it prints in color. When I print from the troubleshooter to re-align or clean, it prints in color. When I print from ANY program, and I've tried Word, Adobe PDF Files, internet pages through Firefox, everything, it only prints in Black, as if Grayscale is on (which, I look in every single Printer Dialogue Screen just to be sure, it is NOT on. Is there another place I could be missing? I've unplugged, removed, restarted, to no avail. This is just...odd. I know sometimes it will just stop working, but the fact that it's working from the HP software has me stumped. Please help!!! I was SO close to having my print jobs done!

Hi @knmcnulty
Running the Print and Scan Doctor might help. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity:
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check: Checks for missing or corrupt driver files.
Device Manager: Checks for problems in Device Manager that would prevent printing.
Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor> >>>>> www.hp.com/go/tools
If that does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
If the issue persists, you might also consider removing the driver from the Server Properties and then re-adding it again;
1. In the ‘Devices and Printers’ folder
2. Choose ‘Print server properties’.
Win XP – With no printer selected, click ‘File’ then ‘Server Properties’.
Windows Vista – With no printer selected, press ‘Alt’ then click ‘File’ then ‘Server Properties’.
Windows 7/8 and 8.1 – Select any printer in the ‘Devices and Printers’ folder and click ‘Print Server properties’ above.
3. Click on the ‘Drivers’ tab at the top of ‘Print server properties’ window
4. Choose the printer you want to uninstall and click ‘Remove’
5. Choose 'Remove driver only'
6. The next screen will give a warning, letting you know that deleting the driver package will remove it from the system. Click ‘Yes’ to say that you are sure you want to do this.
If documents are stuck in the print spooler, you may see an error, cancel any documents pending in the print queue, or try restarting the print spooler, then try to remove the driver from ‘Print server properties’ again. If it still won’t remove the package, restarting the computer and the printer should resolve this ‘in use’ error and allow the driver to be removed.
After the driver is removed, open Start > All Programs > HP folder > Printer folder > HP Setup and Software (or the printer icon).
The Setup and software screen will open and you can click on Connect a new printer.
Thanks, I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Replaced blk cartridge now won't print blk

I removed the empty black ink cartridge, purchased a new HP cartridge n now only the color works. Initially when I inserted the new cartridge, it ran through the process I printed a sheet and it only shows n prints the color. I didn't know but the old cartridge was out more than 30 minutes .

Hi
Which printer model do you have?
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

New Mac Mini won't print on Kodak AIO 7

We bought a new Mini yesterday and I've already run into a problem. Although my Mac recognizes my Kodak AIO 7 printer and I've been able to wireless scan from it to the Mac, I can't print from the Mini to the AIO. I get an error message that says that it can't connect to the print.
It's odd and I haven't been able to find a fix. Suggestions?
Thanks in advance!

Welcome to the Apple discussions.
Have you updated drivers and printer firmware from http://www.kodak.com/global/mul/service/downloads/DownloadLookup.jhtml?pq-path=1 3657/13660&product=EKN035329&operatingSystem=macos_x_10_6x (assuming your Kodak AIO 7 is the same as the Kodak ESP 7, which is an AIO)

HP B8850 - Added CS3 and LR3 - now won't print

I have been using the HP B8850 printer for some time with PS Elements and LR2 and the printer was functioning well. I upgraded to CS3 and LR3 and now the printer will not print from any application ( or do test prints for that matter).
The HP B8850 manual says that CS3 & the B8850 printer will not work with the HP supplied "Photoshop Plug in" so I have re-installed the HP driver twice (choosing only the driver) with no luck in getting prints.
I do get one test print after re-installing the HP printer driver but then the next print job just sits in the cue and the "on" light on the B8850 just flashes. I am guessing that I get one print because the print spool/cue has been cleared because the printer was turned off. Is this a spool problem? A setting in CS3 or LR3 ? Or what? Thanks! Dan

There is a discussion here of the technical reasons for ink expiration.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

New connection, now won't work

We've been using the Airport Extreme with a DSL hookup for the last year or two and everything has been working fine. Today we switched to iO cable and I can't get the Airport to work. I don't know if I have something wired wrong or what...
On the back of the Airport I have the power cord plugged in, and I have the wire going from the back of the cable modem's ethernet port to the Airport's ethernet port. Nothing goes into the computer itself at the moment except the phone wire which goes from the Mac to the cable modem. My book says I should use the Airport's Internet port since it's coming in via cable, but I'm not sure...I tried both that port and the Airport's ethernet port and neither works. If I plug the cable modem directly into the Mac's ethernet port, I can connect, so I know it's coming in that way.
When I go to the Airport Set Up utility, it first tells me I don't have an Airport card and that I'll need to connect via ethernet. If I click continue, I have to choose between 'set up new station' or 'change settings on existing' -- I've tried both, and no matter which I pick, the box comes up with no base station in the list. When I try 'scan again' nothing happens.
Any ideas for what I could be missing -- a connection I've mixed up or something? If I don't get my daughter's computer running again, I'll be in the doghouse, even if we DO have cable now
We have an eMac OSX 10.3.9

When changing network configurations, it's a good idea to perform a complete power recycle of all of your network components ...
Try the following, in order, checking for Internet access after each step, until resolved:
1. If the modem has a reset switch, use it to reset the modem. Wait at least 5-10 minutes for the modem to initialize.
2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
3. Perform a complete power recycle of your network components as follows:
Modem/Router Power Recycling - Quick
o Power-off the modem, AirPort Extreme Base Station (AEBS), & computer(s); Wait at least 5 minutes.
o Power-on the modem; Wait at least 5 minutes.
o Power-on the AEBS; Wait at least 5 minutes.
o Power-on the computer(s)
If this fails to get the modem to "recognize" the Internet router, then try the "Full" version.
Modem/Router Power ReCycling - Full
o Power-off the modem, AEBS, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
o Power-on the modem; Wait at least 15 minutes.
o Power-on the AEBS; Wait at least 5 minutes.
o Power-on the computer(s)
4. Contact your ISP to have them perform a "modem reset."

5520 New black cartridge won't print

Just installed a new HP 564xl black cartridge in my 5520 and it will not print anything in black? Shows that it has a full black cartridge? I've run diagnostics and cleaned and alignged and still nothing in black, only color?

Hi - A couple of things you can try. First, follow the steps in this document - at least solution 3 since you've already replaced the cartridge.
If that doesn't resolve the issue, try following the steps, beginning with solution 3 in this document, which will walk you through resetting the printer and cleaning the contacts - even though it is a new cartridge.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

New HP5745 Officejet won't print

Printer installed Ok and seemed to work fine, printing from computer and copying. Here is the problem: I usually leave the printer turned on all the time - at night it looks like it goes into a sleep mode. In the morning to make a copy - I 1) touch the screen and it "wakes up"2) Select Copy, "2", and "Black" under Start ..... Here is what happens: Screen says:"Copying 1/2" It then pauses for 3-4 minutes, ejects a black sheet of paper, and the display says "printing cancelled" If I power off, then on again, it works OK. The printer is brand new, and I am using new paper, and I have reinstalled the printer and new S/W several times with the same result. I should not have to power off, then on again for normal operation. Any suggestions?

The troubleshooting steps in this document may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

New Deskjet 3630 won't print or scan

I just bought this thing and when I try to print, it says there is a paper jam and E4 is flashing on the display. There is no paper jam. Going through the suggested fixes [fix paper jam, reinstall drivers] doesn't help. Why should I have to reinstall drivers that I just installed? Also, it will not scan. It says that the scanner is being used by something else. Absurd. I would like to use this freaking thing. It cost money.

Hi , Welcome to the HP Support Forums! I see you are unable to use your recently purchased HP Deskjet 3630, you are getting a 'Paper Jam E4' error message. You have checked for a jam and reinstalled the drivers with no success. Let's go ahead and try a Hard Reset: 1. Unplug all cables and memory cards from the printer. Unplug the power cord, directly from the back of the printer while the printer is still turned on.
2. Unplug the other end of the cord from the power source.
3. If there is a power module on the power cord, disconnect one end and reconnect it.
4. After 60 seconds, plug the cord directly into a wall outlet (not a surge protector or battery backup as they can cause the printer to lose basic functionality over time).
5. Plug the power cord into the back of the printer.
6. The printer should automatically power back up. If it doesn't, turn it on with the power button.
7. Try making a photocopy (if your printer is an all-in-on printer) before connecting any other cables to the printer.
8. Connect any other needed cables to the printer.Are you still getting the error message, if so, I would like you to continue here: An 'E4' Error Displays (Paper Jam), this one focuses more on the cleaning of the hardware than the software. Let me know the outcome, I will watch for your reply. Thanks,

New battery, now won't recognize ipod on computer...

so i've got this 4th gen. ipod (30gig) and i replaced that battery myself.
everything went well.
it works, it plays, it WAS connecting to computer (via it's firewire cable).
but, all of a sudden, it stopped connecting to ANY computer.
it charges when plugged into a firewire outlet (i get the charging battery icon on the ipod), but no computer will recognize it to transfer music...
it plays with headphones. it plays in a bose dock, but no computers.
i went thru the '5 steps', resored, reset, everything.
any ideas?
thanks for any help.

Well I finally fixed my problem, I dropped itunes and have started using MediaMonkey http://www.mediamonkey.com/ which comes with ipod support that actually works(unlike my itunes).
http://www.mediamonkey.com/device-plugins.htm

Remote laptop won't print to new HP4622 wireless printer

My new HP 4622 won't print from wife's laptop (Compaq Presario CQ-60-224NR w/ Windows Vista) in another part of the house on my home Centurylink DSL network with very good connectivity. I have the printer installed at my desktop (Gateway Microsoft XP SP3) and it prints fine from the desktop. Does the printer software also need to be installed on the laptop? I sent a .jpg file to the printer from the laptop and it printed one line of unicode? code per page until I cancelled the job from the print queue. I have gone thru the installation guide a couple of times and nothing is fixed. Test results say that everything passed and install is successful. I downloaded and tried the print doctor wizard and it says no problems found. I have McAfee total protection running, could there be a firewall problem? I'm not sure about enabling ports or that sort of thing. I dumped a perfectly good Lexmark X7170 all-in-one because it wasn't wireless and we couldn't get it configured to print peer-to-peer. Now I have a new wireless printer and con't get to print remotely either. Hope you can help. Let me know if you need more info. Thanks.
This question was solved.
View Solution.

Hi Ken,
I would recommend giving the printer a static IP address for the wireless connection (not USB):
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you will have delete and re-add the printer on your computer. Do it this way:
0. Go to Start > Control Panel > Devices & Printers and delete all instances of the printer.
1. Make sure the printer is turned on and connected to your network. Verify that you can access the printer's internal web page by browsing to its IP address before continuing. Get its IP from a Network Test printed from the front panel of the printer.
2. Click >> Start >> Control panel >> Devices & Printers.
3. Click the Add a printer
4. Select Local printer
5. Select Create a new port and select Standard TCP/IP Port and click Next button.
6. Under Device type, select TCP/IP Device. Under Hostname or IP address, enter the printer's IP address. Click Next.
7. Select Hewlett-Packard from the list of manufacturers and select and select your printer model. Click Next.
If your printer model was not listed, then select Have Disk, browse the HP CD that came with your printer and select the first file that starts with hp and ends with inf. Click Open then OK. Select your printer model. Click Next.
8. If you are asked, use the currently installed driver.
9. It will ask for the Printer name -- enter a new name or use the existing one. This will be the name of the printer that you select from other applications.
10. You may be asked to share the printer. Choose NO.
11. The Print Test Page box appears. Go ahead and print it.
12. Click Finish.
If you're still experiencing issues try changing the channel on your router to 11 and the encyption to WPA.
Say "Thanks" by clicking the blue Kudos star in the post that helped you.

New oj5745 won't print from dell laptop using Windows 10

New HP OJ5745 won't print from laptop using Windows 10. Set up is wireless. Norton firewall shutoff during set up. Uninstalled all HP products and reinstalled new printer program. Printer acknowledges connection to wireless network. Printer shows up as default device on laptop. When print command is sent, the printer indicates whirling circle but no results. Bought printer yesterday. Should I return it?

Hi , Welcome to the HP Forums! I see that you cannot print with your HP Officejet 5745 on your Windows 10 PC, and I am happy to help! To verify the printer's hardware is functioning, are you able to make copies from the scanner glass? Copying Documents or Photos with an HP ENVY 5640, 5660, 7640 e-All-in-One, HP Officejet 5740 and 8040 e-All-in-One Printer Series. Have you completed the hardware setup before trying to print from the computer? As shown in this guide, Set Up an HP ENVY 7640, Officejet 5740, or Officejet 8040 e-All-in-One Printer. If you are able to make copies, and completed the hardware setup, then try the steps within this guide, 'Offline' Printer Status Message Displays (Windows 10), and let me know what happens! Hope to hear from you soon! “Please click the Thumbs up icon below to thank me for responding.”

Compile new MDF - now won't print

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