Compile with cs5 & flexsdk

i am useing  cs5 following cs4 instruction  to compile a swf  for jwplayer.???? i enter my  path to my flexsdk i the path witch is (c.\program file\flexsdk) field . but when i click on publish setting  button nex to the scrip  down & click  library path tab i did not  fine my $(flexsdk)/frameworks/libs/flex.swc  in my library what am i missing here any help please

Hi Shane,
I just tried to implement "using terms", but it doesn't seem to work in Xcode, unless both InDesign CS4 and CS5 are open.
(It does work in Script Editor).
Also the "publish terminology" command doesn't seem to do anything to me. At least it doesn't create anything in the location listed in the InDesign Scripting guide:
~/Library/Preferences/Adobe InDesign/Version x.0/Scripting Support/x.0
It does take a few seconds to execute the command, so it might be creating something someplace else, I don't know. After all it works somehow in Script Editor.
In Xcode's .applescript files, "using terms from application InDesign CS4" doesn't work without CS4 open.
I thought I may need to have it open for the first time as a kick-start.
But even after that if I quit CS4, leave CS5 and open the project in Xcode:
-all "using terms from application InDesign CS4" turn into "using terms from application InDesign CS5"
-classes inside this block turn into «class jpEr» etc.
-if I manually change "CS5" to "CS4" it doesn't help (unlike in Script Editor)
So I need to open InDesign CS4, but it doesn't help either:
«class xxxx» doesn't turn automatically into its AppleScript name, which makes script impossible to compile so I need to change it all back manually.
Am I missing something? I'm reproducing the same steps I do in Script Editor, and it doesn't work in Xcode.

Similar Messages

  • BOOST ERRORS porting cs4 to cs5 , compiling plugin with cs5 sdk

    i have a project that is working fine with adobe indesign CS4 and now when im trying to build it with cs 5 , i got this error
    boost::move ambigous call to overloaded function in CS5 sdk file file "any_regular.hpp"
    im using VS2008 and boost version 1.49 in my project, i gues its compatability issue of boost with CS5 Sdk

    Pectora:
      Check the C++/Preprocessor/Preprocessing Definitions field in your Project Properties dialog.  Make sure that your Debug version has a "DEBUG" definition placed in there, and that your release version has an "NDEBUG" definition placed in there someplace.  My guess is that either you left one of them out, or that you have the DEBUG definition in your release properties.  Other possibilities are a failure to separate definitions properly or misspelling.
    HTH!
    P.S. I am assuming that you are working with VS8 on a Windows box.  This information should be included in your next submission just to make sure we are all working from the same starting point.

  • IOS compiling in CS5.5 vs CS6

    My game compiles and plays amazingly if I publish it using Flash CS5.5 (my work computer) using any SDK.  However, when I go home to work where I left off, my flash CS6 (home) kicks out an IPA file, it installs, and when I launch the app, all I get is a white screen.  Seriously, what happened to CS6 that kills all my work that runs fine when compiled in CS5.5?

    I  have.  Here is what I've tried so far.
    WORKING
    OS: Windows 7
    Program: Adobe Flash Professional CS5.5
    Air for iOS: 3.5.0
    Rendering: GPU
    Final Result: IPA created, Installed on iPad 3 running iOS 6.  Game works flawlessly.
    SEMI WORKING
    OS: OSX Lion
    Program: Adobe Flash Professional CS6
    Air for iOS: 3.2
    Rendering: Direct
    Final Result: IPA created, Installed on iPad 3 running iOS6.  Game runs ok.  All graphics in proper place, but performance is slow.
    NON WORKING
    OS: OSX Lion
    Program: Adobe Flash Professional CS6
    Air for iOS: 3.2
    Rendering: GPU, CPU or AUTO
    Final Result: IPA created, Installed on iPad3 running iOS6.  Game sort of runs.  All graphics merged to center of screen, not playable.
    NON WORKING
    OS: OSX Lion
    Program: Adobe Flash Professional CS6
    Air for iOS: 3.5.0
    Rendering: ANY
    Final Result: IPA created, Installed on iPad3 running iOS6.  Game is nothing but white screen with 3 very very small black dots blinking on top left of screen.
    Based on these results I conclude that there is something wrong with either OSX or Flash CS6, as the newest SDK works just fine on Windows with CS5.5 and yet the same SDK doesn't work at all on OSX with CS6.  Any thoughts?

  • Upgrade CS3 custom plugins to work with CS5

    Hello everyone,
    I have several InDesign plugins developed with CS3 SDK, and now we'd want to make them work with CS5.
    As the first step, I'd want to get some general idea regarding how large the scope of effort it would require.
    So I'm wondering if anyone knows whether we have any tools help with such upgrades. Or if anyone could help pointing me at some instructions that would be great.
    Thanks a ton!
    -Jeff

    Hi Jeff,
    You could look into the programming guide for a complete reference into what all are the changes you need to make into your plugin for porting into CS5.
    But i will mention some main points that hopefully will get you started.
    1. You need to seperate your plugin into two plugins that i.e. model and UI plugins. For that what i suggest is consider placing things like persistent interfaces and commands, maybe selection suites and the same into the model plugin and the rest into UI plugin.
    2. You could start by not linking against the WidgetBin.lib on the Windows proj and not using the "IndesignModelUI.framework" in the MAC project. The files giving compilation error would be a potential target to move to the UI plugin.
    3. Next is when you  have decided what all things are to be present in the model plugin, then use the CS5 SDK to compile this project, you will probably get some compilation errors which you can fix with the help of the Indesign SDK help.
    4. Once the model plugin is compiled you can place all the other files and features from the original plugin not included in the model plugin into a new plugin(UI). This project will link against the WidgetBin.lib on the Windows proj and the "IndesignModelUI.framework" in the MAC project.
    5. Once the UI plugin is ready and then you have made the appropriate API changes, you still might have some linking and compilation errors because of the code moved into the model plugin. For this you need to make a facade generally used for communication btw the model and UI plugin. Place all the functions of the model plugin that the UI plugin uses in the facade and replace the call of these function appropriately in the UI plugin.
    6. Lastly you will have to make some changes in the project  settings as well for CS5 to copy the resource files with the plugin as well, please refer CS5 porting guide.
    If you follow these steps, you would be able to load your CS3 plugin into CS5. And basically the effort in terms of porting the plugin mainly depends upon the quality of code to be ported. If the original code is written with good insight and using good practices of design patterns, porting is not a very time consuming task.
    Hope this helps.

  • Want to open Kodak Photo CD files (.PCD) in Photoshop CS5.  In CS4 i copied file "Photo CD.8BI"  from an older version into the File Format folder.  This does not work with CS5.  Any fix?

    I have several old Kodak Photo CD with PCD image files.  I am now using Photoshop CS5.  Some years ago while using Photoshop CS4 I copied a file:  "Photo CD.8BI" from an older, CS2, version to the Plug-ins/File Format folder of CS4.  This does not appear to work with CS5.  Any fix?

    It can be made to work, but you have to run the 32 bit version of Photoshop CS5, and as I recall there's an additional DLL called pcdlib32.dll that's needed from the old installation.
    See also:  Open Kodak PhotoCD files in PS CS5 - is it possible? (Win XP)
    -Noel

  • Is there a way to build an App with CS5.5 that can run in older iPods

    Hello
    Does anybody know if there is a way to build an app with flash CS5.5 that can run in older iPods?, just like with CS5?
    Each IPA I build with CS5.5 cannot be installed in my iPod 8GB with iOS 4.2 and before with CS5 I could install all the IPAs there and test.
    The lack of support to iPod 8GB would be limitating for the market and sales...
    Is there some setting to build IPA to older iPods?
    Thanks

    AIR 2.7 release notes:
    AIR runs on "iPodTouch 4th generation iPhone 3GS and iPhone 4iPad".
    But:
    AIR 2.7 runs on iPod Touch 3rd Generation, too - but only on the 32GB and 64GB models. The 8GB model is in fact only an older 2nd gen iPod Touch.
    We tested this and we even have some apps in the app store running on the iPod Touch 3rd gen.
    I posted about this, look here:
    http://forums.adobe.com/thread/892541?tstart=0

  • How to find out which PL/SQL Proc is Compiled with Debug?

    Hi,
    is there any View where i can see, which PL/SQL Proc is compiled with the debug flag?
    Thanks
    Marco
    Message was edited by:
    mpatzwah

    Alternatively:
    select name, plsql_debug from sys.all_plsql_object_settings

  • SUNWspro iostream error while compiling with SunStudio 10

    We are getting the following error when we try to compile the C++ code using SunStudio 10 on Sun Solaris Sparc server.
    We made couple of changes in the source code 1) whereever we have stream.h we replaced it with iostream.h and 2) include fstream.h whereever required.
    Can anyone tell us where did it go wrong.
    + /opt/SUNWspro/bin/CC -g -O -DHAWK -mt -lclntsh -lsocket -lnsl -I/export/home/StandardComponents/SC/include -I../../mylib -I../../include -I/opt/SUNWspro/prod/include/CC/Cstd -I. -I- -D_TRACE_ -c collectDborMtoInfo.c
    "/opt/SUNWspro/prod/include/CC/Cstd/iostream.h", line 20: Error: Use ";" to terminate declarations.
    "/opt/SUNWspro/prod/include/CC/Cstd/iostream.h", line 20: Error: A declaration was expected instead of "'\n'".
    "/opt/SUNWspro/prod/include/CC/Cstd/iostream.h", line 20: Error: Use ";" to terminate declarations.
    "/opt/SUNWspro/prod/include/CC/Cstd/iostream.h", line 20: Error: A declaration was expected instead of "'\n'".
    4 Error(s) detected.

    Remove the -I directive that points into the compiler installation. You should not have have -I or -L options that point into the compiler installation area, into /usr/include, or into /usr/lib. The CC compiler driver knows where to find system headers and libraries, and in what order to search the directories. If you force a different search order, you can break something.
    If removing -I/opt/SUNWspro/prod/include/CC/Cstd does not fix the problem, compiling with -P or -E will show you the preprocessor output, and looking at the lines with the errors will usually show the source of the problem quickly.
    BTW, you should be aware that the ".h" form of the C++ headers, like <iostream.h> and <fstream.h>, is not standard. Using them is not portable, because not all C++ implementations provide them, and those that do often have different content.

  • Critical Error while compiling with AIR16 (*.ipa export)

    Hey,
    my application crashed while compiling with AIR16. (Flex 4.13.0-AIR 16.0)
    With AIR15 it works well.
    First I thougt, the reason might be the included ANE, but it isnt. The ANE works fine with another project.
    In fact other projects also work with AIR16.
    Any ideas?
    Error message:
    Error occurred while packaging the application:
    Undefined symbols for architecture armv7:
      "_traits:AOTBuildOutput-0000000101_6:234::Span", referenced from:
          _AOTBuildOutput-0000000101_6:9729:Edge in AOTBuildOutput-0000000101_6.o
      "_traits:AOTBuildOutput-0000000101_6:234::Edge", referenced from:
          _AOTBuildOutput-0000000101_6:9706:flashx.textLayout.compose::Parcel/allocateEdge in AOTBuildOutput-0000000101_6.o
      "_traits:AOTBuildOutput-0000000100_5:18::LocaleID", referenced from:
          _AOTBuildOutput-0000000100_5:265:mx.resources::LocaleSorter$/sortLocalesByPreference in AOTBuildOutput-0000000100_5.o
    ld: symbol(s) not found for architecture armv7
    Compilation failed while executing : ld64
    EDIT:
    I tried it also with Flex 4.14.0-AIR 16.0. Got this message:
    Error occurred while packaging the application:
    Undefined symbols for architecture armv7:
      "_traits:AOTBuildOutput-0000000101_6:248::Span", referenced from:
          _AOTBuildOutput-0000000101_6:11261:Edge in AOTBuildOutput-0000000101_6_1.o
      "_traits:AOTBuildOutput-0000000101_6:248::Edge", referenced from:
          _AOTBuildOutput-0000000101_6:11238:flashx.textLayout.compose::Parcel/allocateEdge in AOTBuildOutput-0000000101_6_1.o
      "_traits:AOTBuildOutput-0000000101_6:207::CellCoords", referenced from:
          _AOTBuildOutput-0000000101_6:8073:flashx.textLayout.elements::TableElement/normalizeCells in AOTBuildOutput-0000000101_6.o
          _AOTBuildOutput-0000000101_6:8072:flashx.textLayout.elements::TableElement/getBlockedCoor ds in AOTBuildOutput-0000000101_6.o
      "_traits:AOTBuildOutput-0000000100_5:18::LocaleID", referenced from:
          _AOTBuildOutput-0000000100_5:340:mx.resources::LocaleSorter$/sortLocalesByPreference in AOTBuildOutput-0000000100_5.o
    ld: symbol(s) not found for architecture armv7
    Compilation failed while executing : ld64

    We've built a lot of test-apps including the same components and libraries as in this app, but we are not able to reproduce this crash in other projects.
    The project works fine in the Simulator without any crashes or compile errors!

  • PCC-S-02014 error while compiling with in Sun Solaris

    We are porting our application from HP-UX to Sun Solaris and as part of that I am trying the compile a Pro*C program in Sun Solaris using SUNWspro C++ compiler. Precompiling is failing with following error.
    PRECOMP set: /u01/app/oracle/product/10.2.0/bin/proc dbms=native code=cpp mode=ansi include=/u01/app/oracle/product/10.2.0/precomp
    ireclen=255 oreclen=255
    define=__sparc define=__SUNPRO_C include=/usr/include include=. include=/u01/app/SUNWspro/prod/include/CC/stlport4 include=/u01/app/oracle/product/10.2.0/rdbms/public/ include=/u01/app/oracle/product/10.2.0/network/public/ include=/u01/app/oracle/product/10.2.0/rdbms/demo/ errors=yes select_error=no
    sqlcheck=limited ltype=NONE
    release_cursor=no hold_cursor=no
    Pro*C/C++: Release 10.2.0.3.0 - Production on Thu Dec 18 03:09:59 2008
    Copyright (c) 1982, 2005, Oracle. All rights reserved.
    System default option values taken from: /u01/app/oracle/product/10.2.0/precomp/admin/pcscfg.cfg
    Syntax error at line 44, column 30, file /u01/app/SUNWspro/prod/include/CC/stlport4/algorithm:
    Error at line 44, column 30 in file /u01/app/SUNWspro/prod/include/CC/stlport4/a
    lgorithm
    # include STLPNATIVE_HEADER(algorithm)
    .............................1
    PCC-S-02014, Encountered the symbol "(" when expecting one of the following:
    : [ ] + / . .. an identifier, a numeric constant, newline,
    define, elif, else, endif, error, if, ifdef, ifndef, include,
    line, pragma, undef, exec, sql, begin, end, var, type,
    oracle, an immediate preprocessor command, a C token, create,
    function, package, procedure, trigger, or, replace,
    Normal C++ files are getting compiled with out eny issues. This particular file is having functions written in C fashion. Any idea what is missing in the compiler option.
    regards
    Vinu

    Hi Vinu,
    I'm not sure if this is still an issue for you. When I have encountered issues like this with Pro*C I have ended up specifying parse=none to the proc command and then putting all declarations between "EXEC SQL BEGIN DECLARE SECTION" and "EXEC SQL END DECLARE SECTION" markers. I have also moved any "special" declarations into a specific header file and then placed the "#include <special header file>" inside the declare section as well.
    Perhaps that will help a bit,
    Regards,
    Mark

  • Strange window behavior with CS5

    I have begun experiencing strange behavior with PS CS5. I should begun with the machine configuration: 2.66GHz iMac (8,1) Intel Core Duo with 4GB RAM and OSX 10.6.6, Radeon HD 2600 Pro graphics card. The initial symptom showed up suddenly as an inability to display an image window; that is, I could open PS normally, everything would show up properly, but when I opened an image file of any sort, there would be no image window. Other cues indicated that the file was open; for example, the window menu would show it selected, and the layers palette would show the file's layers.
    It did not seem to matter what type of file was involved: PSD, JPG, TIF, whatever. Occasionally, this behavior would begin during a session. Sometimes it would happen right off the bat. Sometimes, stopping and restarting PS seemed to clean things up; other times, this had no effect. After messing around quite a bit with different permutations and combinations, all I could say was that the problem was random.
    I might add that I've had PS CS5 on this machine pretty much since it was announced, and had not had problems with it before. So this issue came along quite suddenly a couple of weeks ago. This was a little after I'd installed an update for Nik's Viveza 2; and I began to suspect that. Although why Viveza should do such a strange thing was odd, and Viveza was never part of the files I was experiencing issues with. Anyway, I went back to an earlier version of Viveza and the problem persisted.
    Since I run Time Machine, I also went back to versions of the entire PS folder from a month back, and found the same problem. Along the way, I experimented with the files I was using with PS CS4 & CS3, which I also have installed on this machine. These two versions of PS run perfectly well. At least the CS4 version has precisely the same plugins as the CS5 folder, and this seems to discount the potential problem with plugins.
    To be sure about CS5, I completely deactivated, deinstalled, and reinstalled it. The same issues occurred. Now, I have to admit that I let PS run its update process so that I brought it back to the most recent version in this step of my troubleshooting. So, I can't be certain that the issue isn't with some update of CS5.
    I might add that I have been running CS5 in 32-bit mode, for compatibility with certain plugins. This may or may not be an issue, since I have limited experience with running in 64-bit mode. At this point, I should add a bit more about the confusing behavior.
    While messing around with CS5, I also suspected the GPU support, since my problem had to do with windows. When the problem presents itself, the usual cycle through window views that you get by pressing the "F" key seems to get messed up. In particular, the "F" key doesn't work at all. Next, if you use the View menu to select different views, the full screen with menu bar view will often have garbled pixels, while the full screen view will show a blank grey screen. Then, cycling back to a window view will show a window with blank grey contents. This is interesting since the starting point was no window at all; but going into full screen and then back will produce a window with bogus contents.
    Now, the next strange thing, having to do with the GPU, is that CS5 often fails to recognize the Radeon HD 2600 card. Oddly enough, it did originally. And I had it running in Basic mode. However, CS4 does recognize the GPU; and I can set it in any variety of modes: Basic, Normal, and Advanced. This behavior is not consistent at all either; that is, while CS5 almost always now fails to detect the GPU, sometimes it does. As near as I can tell, this failure to detect the card does not depend upon whether I start CS5 in 32-bit or 64-bit mode. OTOH, CS4 always recognizes the GPU.
    Another form of this odd behavior arises if I start CS5 cold, and then just open a new blank window. This almost always works. I get a blank white window, and I can paint on it with a brush, etc. However, if I go ahead at this point and open a file, then the new file takes over the window; and there are no tabs. If I select the original new file, usually labelled "Untitled", the window bar will show the change of filename but the window's contents and the layers palette will continue to show the old file that I had opened. Cycling through views can sometimes get back to the new Untitled file, but just selecting file windows never works.
    Yet another aspect of this messed up window behavior is that the workspace bar, which shows the Bridge, MiniBridge and view icons on the upper left and the various workspace options and CS Live on the upper right, is present but blank. OTOH, the tool bar is always displayed correctly, as is the horizontal bar that shows the various tool options. Likewise, the palettes for the workspace such as layers, swatches, adjustments, and so on, are always correctly displayed on the left.
    My next steps in trying to figure this out will be to ensure that I am running the latest of all plugins so that I can get everything running in 64-bit mode and try this again. However, the single factor that seems consistent in this whole mess is that whenever I do find this odd behavior, the performance preferences window will indicate that CS5 is not detecting the GPU. Whenever this happens, if I open up CS4 and check the same performance preference in it, the GPU is detected. I can have the two preference windows side by side on the screen in fact, CS4 sees the GPU and CS5 does not. The counter-indication is that sometimes CS5 will work properly and the preferences window still shows that the GPU has not been detected. Having said that, I can add that if I have opened up CS5, and it has found the GPU, and I have set it into, say, Basic mode, and then later found CS5 messing up, and I go back and check the performance preferences again, the GPU has always been lost. So, CS5 can mess up windows with or without the GPU detected and active; but when if it started with the GPU present, it will show up as lost after the weird behavior starts.
    To add one more observation, I have had Macs and other computers with failing GPUs. This computer is showing none of the typical signs of that. Every other program seems to be working just fine, and I have a lot of these, many graphics intensive; e.g., Corel Painter 11, Parallels v6 running Windows 7, PS CS4, Lightroom v3, Aperture v3, and so on. It is just CS5 that is messing up.
    I could load up this message with screen shots of all this nonsense, but I'm not sure what that would add to the strange tale, other than I'm not pulling your legs. I am, however, pulling out my own hair.
    As I stated before, this began quite suddenly a couple of weeks ago, early Feb 2011. My best guess as to cause is some combination of incompatible updates between CS5, OSX, and maybe some plugin or other. I found unusual behavior with onOne's FocalPoint v2 last year after Apple updated GPU drivers in some OSX update, and cratered that program. It took onOne a month or two to fix that. I have CS5 on a laptop with the same OSX version, and on that I haven't seen these issues; but then, I haven't been using it as intensely over there. Also, that machine has different CPU and GPU models than this iMac.
    So, to the community: is anybody else starting to see this odd stuff? Am I alone?

    Here's the reason I say that the same plugins exist for both CS4 & CS5. Sometime last year, the internal hard drive on this computer died (as they so often do), and it was replaced under the Apple care warranty. As a consequence, I decided to rebuild the OS and applications from scratch and bring back my user files from backup. I among other things, I reinstalled all of CS4 as well as CS5 (and I had to put CS3 back too for reasons having to do with printing calibration images for Quad Tone RIP). Then, I went to reinstall the plugins that I needed. I use Nik Software, onOne, Portrait Professional and various Topaz plugins. To my recollection, most of these install in PS CS3, CS4, CS5, Aperture, and Lightroom. In short, it is not that I've copied or moved plugin folders from one application folder to another, just that the installers automatically detect the presence of the various applications and put the various plugins into each, as appropriate.
    The only 32-bit plugins that I have that don't fit into this category are from Vincent Versace. He provides special versions of certain Nik plugins (Tonal Contrast, Contrast Only, etc) that function with some Acme Educational extensions for performing B&W conversion, sharpening, blah blah blah. These plugins are only 32-bit and the extensions are only CS5 compatible. I've installed these ones only into CS5; so, you've got me. OTOH, I've had these from Vincent as soon as CS5 was available; and they've worked so far without problems. Perhaps I should just edit the extensions so I could use the latest plugins direct from Nik instead of the Versace special editions...
    I've checked fonts and repaired permissions. I am presently going through the rather tedious process of disabling plugins and extensions to see if anything yields consistent results. The rather random arrival of the strangeness makes ensuring that a change is really having an effect more difficult to validate, as you will appreciate.
    I apologize for my long-winded original post. I add all of the detail so that anyone who'd experienced similar strange behaviors might properly pattern-match what they were seeing. On the one hand, in finding the cause of a problem, you look for what's changed; and theoretically nothing is new. On the other hand, there's always so much changing behind the scenes with automatic updates of this, that, and the other thing that it's impossible to make the claim that nothing's new. 

  • Camera Raw 6.7 installation not working with CS5.1

    I have been trying to upgrade to ACR 6.7 on my Windows 7 (64) machined running CS5.1.
    The downloaded upgrade will not install.  Each time I try, the installation pauses at 13% and requests me to exit Bridge, which in not running.  I have tried starting the process with CS5.1 and Bridge running then exiting when requested but without success.
    Can anyone help?

    Terminate the process:
    Working with your Operating System’s Tools
    Mylenium

  • What is better?: Compiling with newest WTK or oldest WTK

    HI:
    I have installed the WTK 2.5. It's cool but I have a question. The MIDlets compiled with this new WTK are more or less compatible with older/newer phones?
    If I compile a MIDlet with this WTK instead a older WTK (like WTK 2.0) Executes the code more quickly? Using less memory?
    Thanks!!

    Comments inlined:
    I have installed the WTK 2.5. It's cool but I have a
    question. The MIDlets compiled with this new WTK are
    more or less compatible with older/newer phones?It is always better to use the new wireless tool kits since, the oler emulator related bugs would have been eliminated from the providers. Also, most of the toolkits are backward compatible.
    If I compile a MIDlet with this WTK instead a older
    WTK (like WTK 2.0) Executes the code more quickly?
    Using less memory?May be on the desktop environment you'll feel that difference since, new toolkits would have been optimized for performance but it is better to determine the behaviour on device (or) set the heap configurations based on the device in the emulator and check.
    Compiled byte codes remains the same whether you compile with toolkit 2.0/2.5.
    ~Mohan

  • Acrobat Pro 9, problems with CS5

    I recently installed CS5 over CS4, then I uninstalled all the CS4 programs, keeping Acrobat Pro 9, now when I open Acrobat it gives me the Adobe Acrobat is installed as a part of a suite to run you must open another product pop-up, I have tried running it with Photoshop CS5 but it still gives the same error, I s this because it was connected with CS4, what should I do so I can run Acrobat Pro 9?

    Since you uninstalled the rest of CS4 you removed the part that okayed Acrobat 9 to be activated. Uninstall Acrobat 9, then install the version that came with CS5.

  • Acrobat 9 pro that came with cs5?!?!

    Hi i have acrobat 9 pro and after getting my key from adobe i have tried a few times to instal the software but nothing happens it accepted my key once but never installs acrobat 9 pro,  nothing happens, what im i doing wrong if anything or what do i need to do to get it installed on my mac correctly. please help
    Thanks in Advance
    candy

    I am not sure that Adobe realise there is no procedure existing that explains how to obtain the serial
    number for Adobe Acrobat Reader 9 Pro as supplied with CS5 Design Premium.
    You need a separate serial number for Acrobat Reader 9 Pro. I am still unsure how to get it but I am trying.
    Following are two transcripts of live chat, personal information removed.
    You are now chatting with Support person 1.
    Support person 1: Hello! Welcome to Adobe Customer Service.
    Support person 1: Hi (Name).
    Me: Hi.
    Support person 1: I understand that you are unable to locate the serial number for Acrobat 9 Pro.
    Me: Correct, the closest I have found is here -
    Me: http://forums.adobe.com/thread/636246
    Support person 1: Let me check what best I can do for you.
    Support person 1: Could you please provide me your email address which is registered with us and the case number?
    Me: (email address)
    Me: No case number yet, unless you want the case number I raised to register Design Premium?
    Support person 1: Yes, I am referring to the case number of Design Premium.
    Me: (Case number for CS5 Design premium registering)
    Support person 1: Thank you.
    Me: Welcome.
    Support person 1: Please note that you need to request for the serial number of Acrobat 9 Pro as well when you submit the proof of eligibility for CS5 Design Premium.
    Support person 1: Once you request for the serial number of Acrobat 9 Pro you will receive the separate email with the serial number.
    Support person 1: Please do go ahead and create the web case regarding this issue.
    Support person 1: Your customer identification number registered with us is (number)
    Me: OK I will try. For the record, it seems I am not the only person out there that does not realize I need to select
    Adobe Reader 9 Pro as a separate package to get a serial number for it, refer to the above link on the forums, as well as
    this one - http://forums.adobe.com/message/2828659#2828659
    Support person 1: (Name), earlier for CS4 products they will be using the same serial number to install Acrobat however there was complications and hence to avoid it we started to provide with separate serial number for Acrobat.
    Me: I am having difficulty trying to locate the page where I start a new case / request...
    Me: Just found "Register New Products" and "Manage Subscriptions"
    Support person 1: Once you end this chat you will receive the email with the case number you can just login to customer support portal so that you will be able to view this case just below you can find the hyperlink you need to click on it and submit the web case.
    Me: OK That sounds easy, perhaps we are finished now? Thanks for the help.
    Support person 1: You are welcome.
    Support person 1: I'm happy to help, is there anything else I can help you today?
    Me: I don't think so, I'll go check my email.
    Me: Thanks again
    Me: Bye
    Support person 1: You're welcome.
    Support person 1: It was a pleasure assisting you today.
    Support person 1: We'd like to hear your feedback! Please click on the 'Close' button on the upper right to complete a short survey.  Use the 'Email' button to send yourself this chat transcript if you'd like.
    Support person 1: Thank you for contacting Adobe.  Goodbye!
    I gave them a premature glowing feedback.
    You are now chatting with Support person 2.
    Support person 2: Hello! Welcome to Adobe Customer Service.
    Support person 2: Please allow me a moment to review your request.
    Me: Hi
    Support person 2: Hi (name).
    Support person 2: To locate your account, could you please provide the email address registered with Adobe?
    Me: (email address)
    Support person 2: Thank you.
    Support person 2: Please allow me a moment while I check this information for you.
    Me: That's fine.
    Support person 2: Thank you for waiting. One moment please.
    Support person 2: Could you provide me that serial number?
    Me: Yes, one moment while I open it, it is in my account portal...
    Me: (Serial number of Adobe Design Premium CS5 supplied, not entirely comfortable supplying it here)
    Support person 2: Thank you.
    Me: That number worked fine for the Design Premium install, but it does not work for Adobe Acrobat 9 Pro install, a
    chat last night indicated that I was supposed to get a separate serial number for Reader.
    Support person 2: I understand that you need a serial number for the Acrobat 9 pro. Is that correct?
    Me: Yes
    Me: I would also like to know where I was supposed to find the procedure for following to get this serial number,
    because I cannot locate it.
    Support person 2: In that case, you can create a webcase by logging in to your Adobe Id and then Click the Support portal and send a request.
    Support person 2: Our Adobe Representative will get back to via email.
    Me: Yes, that is what the person said to do last night, but I found it was not as straight-forward as that.
    Support person 2: If you create a webcase and send it, you would be able to get the serial number.
    Me: The student licensing page indicates when I enter the coupon code I should get the "serial number/s" so I do not
    know why I did not receive the serial number for Reader 9 Pro as it is part of the Design Premium package. I looked on
    the forums and there are a number of people struggling with this.
    Me: I will go and look at creating a webcase now, if I can leave this chat open until I achieve that it would be good...
    Support person 2: Sure.
    Support person 2: That may resolve your issue.
    Me: I logged, I clicked on Customer Support portal, the bottom half has the title "Get Support", under that there are 3 sub-headings - "Tech Support", "Orders and returns", and "Serial Number". I click on Serial Number. Then the drop-down box gives me 2 choices, "Lost serial number" and "Product Registration". I have not lost my serial number because I have never received it, and I cannot choose product registration because it assumes I already have a serial number in order to register the software. Can you guide me here please?
    Support person 2: You can click Product and Registrations and type all your request and send it. Our Adobe Representative will check on that and will reply you.
    Me: I cannot see "Product and Registrations" on the page I am looking at, (url of support page)
    Support person 2: Sorry for the wait. Please do stay online.
    Me: Under "Support Portal Help" on the right side, there is a "Register your product", but that requires a serial
    number.
    Support person 2: Sure. I will be able to provide the information regarding that.
    Support person 2: You need to click the Register your product.
    Me: OK, it asks for a serial number. If I enter the serial number that I already received for CS5 Design Premium it tells me that software is already registered and I cannot register it twice, I tried that yesterday. I need a serial number for Reader 9 Pro before I can register it, this is the problem - I cannot locate how to receive the serial number for Adobe Acrobat Reader 9 Pro as part of the CS5 Design premium suite.
    Support person 2: The software has been already registered under your account.
    Support person 2: So you need to register the product once again.
    Support person 2: So you need not register the product.
    Me: The Adobe CS5 Design Premuim software has been registered, as I have a serial number for it. But I do not have a serial number for Adobe Acrobat 9 Pro, that is the problem.
    Support person 2: This issue will come under the serial number problems. So you can click the lost serial number tab in the support portal and then just give your issue. So that our Adobe Representative will check on that and will give you the solution.
    Me: I am on the "Lost Serial Number" page. First question is "Order Number" - which number do I use here?
    Support person 2: I will give you another procedure to send the web case.
    Me: OK, I will wait...
    Support person 2: Once you end this chat you will receive the email with the case number you can just login to customer support portal so that you will be able to view this case just below you can find the hyperlink you need to click on it and submit the web case.
    Me: That is what the person I was chatting to said last night. But it was not as straight forward as that. You will see in my account portal there is an open case (number) where a conversation like this one appeared as a case and it was closed, I reopened it and added notes, will that suffice? Also, where did I go wrong in the registration process - I would like to know what I was supposed to do to get the Acrobat 9 Pro serial number.
    Support person 2: I'll be right with you.
    Support person 2: You have completed the registration process with your CS5 serial number. You can do the above procedure and create the webcase. Once our Adobe Representative will clearly check on that, will be able to provide you the solution.
    Me: If you look at http://forums.adobe.com/thread/636246 and http://forums.adobe.com/message/2828659#2828659 you will
    see I am not the only one struggling with this.
    Support person 2: Once you get the serial number for Acrobat 9 Pro. You can again register that product.
    Support person 2: I am sorry for the inconvenience. However, if you would request you to do the above procedure, so that you would be able to get the solution.
    Support person 2: I would request you to do the above procedure so that you can get the solution.
    Me: Exactly which above procedure am I supposed to follow? I assume you mean once the chat is closed I get an email with a link, this happened yesterday but the only link was a link to the customer support portal that showed me the closed case on the chat.
    Support person 2: Once you end this chat you will receive the email with the case number you can just login to customer support portal so that you will be able to view this case just below you can find the hyperlink you need to click on it and submit the web case. You can follow this and you would be able to get the solution.
    Me: Therefore the case that I currently have open should suffice, is that correct?
    Me: Are you able to see that case?
    Support person 2: I would not be able to open in your account. I checked with the interaction history and was be able see the the chat history with the previous Representatives.
    Support person 2: So I would request you to do the above procedure.
    Me: OK, lastly, can you tell me what I was supposed to do to get the Acrobat Reader 9 Pro serial number as part of the Design Premium registration process? The process is not listed anywhere, I would be happy to find out so that (a) I know where I mucked up, and (b) so I can take that info back to the forums and help the others that are struggling with this. Thanks.
    Support person 2: By creating a webcase you would be able to get the serial number. This is the possible solution which could
    resolve your issue.
    Me: Thank you for your time.
    Support person 2: You are welcome.
    Support person 2: Thank you for contacting Adobe.  Goodbye!
    Me: Bye! Have a great day.
    Support person 2: Have a nice day.

Maybe you are looking for

  • HT4623 I have the original iPad, it does not seem to support ios6 and will no longer connect to iTunes WHY is this

    I have the oringinal ipad, it does not seem to support ios6 and will not connect to itunes, WHY is this?

  • IP Address Value within a range

    I have this table: GROUP_UID GROUP_NAME IP_VALUE_LOW IP_VALUE_HIGH It is used to control the grouping of ranges of IP Address. I need help on two things with this table. I am sure the solution to one will lead me to the other. 1. When given an IP_VAL

  • Monitor not working

    Monitor stopped working on my Pavilion G series just after 3 yrs.  I plugged another standalone monitor into the video port and it worked fine. Initially I could also see a faint outline of the desktop on the monitor, so assume it was the monitor tha

  • Trace db-activity of a windows client

    Hi, i a windows client which connects and works on a Oracle9 DB. How can I analyze best, what DB actions are beeing triggered, by single client actions, of course if don't have access to the client sources? I thought about auditing, but this trails t

  • Find my iPhone said my phone was 20kms from where I found it.

    I couldn't find my phone this morning so I pressed the find iPhone app and got told it was in someones house on the other side of the city. I remotely locked the phone, went down to the car and found it sitting on the car seat. I'm now wondering who'