Complaint of Skype Subscription. Please refund
Kind Attn: Skype Finance Section
Dear Manager,
My name is Bibin KC and I have cancelled all my 800 minutes subscription early this month. Then I started 2500 mins subscription to call India. Unfortunately now skype has charged AED. 34 for my cancelled 800 mins. please refund this amount and kindly cancel this subscription as I dont have any use of this subcription since my 2500 mins are valid till end of this month. Waitinf for the refund of the debited amount AED. 34 to my account.
Hi and welcome to the Skype Community,
The Skype Community is not a direct support channel to get a response from Skype customer service agents.
Actually you can issue the cancellation and refund all yourself and don't even need a Skype CS agent to initate this. For cancellation and refund requests please follow the instructions from the Skype Help page:
https://support.skype.com/en/faq/FA1881/how-do-i-cancel-my-subscription
https://support.skype.com/en/faq/FA12147/when-can-i-get-a-refund
Follow the latest Skype Community News
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Waiting for the refund.Le 20/08/2014 00:08, Sara.Forsberg a écrit :
Dear Sarah,
Thank you for your help.
Best,
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>
Please refund my subscription
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<https://forums.adobe.com/people/Sara.Forsberg> in /Adobe ExportPDF/ -
View the full discussion
<https://forums.adobe.com/message/6656157#6656157> -
Hi, please cancel my subscription and refund the full amount of $23.99 to my iTunes/apple I.d account. I didn't get a subscription code So I can't quote any.
This is the receipt I got.
Billed To:
[email protected]
Ferragammo kuratti
Order ID: MGNGLN5G0Q
Receipt Date: 09/29/14
Order Total: $27.11
Billed To: Store Credit
Item Seller Type Unit Price
Adobe Reader, Adobe ExportPDF Subscription (Automatic Renewal)
Report a Problem Adobe Systems, Inc. Init. Subscription $23.99
Subtotal: $23.99
G.S.T./H.S.T.: $3.12
Order Total: $27.11
Please retain for your records
Please See Below For Terms And Conditions Pertaining To This Order.
Apple Canada, Inc.
You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
Tax Registration #R100236199
Answers to frequently asked questions regarding the iTunes Store can be found at http://www.apple.com/ca/support/itunes/
Apple ID Summary • Purchase History
Apple respects your privacy
Information regarding your personal information can be viewed at https://www.apple.com/ca/privacy/
Copyright © 2014 Apple Canada, Inc. All rights reserved
Mit freundlichen Grüßen/
Best Regards,
Femi Alawode -
I have been trying to cancel my subscription for days now. I don't know what to do. I am very frustrated. I no longer need it, please cancel my subscription and refund me.
Thank you, Jennifer HayesHello Jennifer Hayes,
Please contact Customer Care and they would help you with the same:
Contact Customer Care
Regards,
Anubha -
Wrong payment, Please refund the money to me!
Der Skype,
Hello, I didn't purch package, Why charge me CAD30.48???????????
I remember that years ago, I had a skype, and always been keeping charge from my visa card. I hate it!!!!
Then I closed that account.
after one year, my friends suggested me use skype again, and I opend nother account, but now it's the same thing, same problem. SKYPE wrong charge my credit card, and I can not find anybody to fix the proble. I very upset about that. Skype, Such big company, so many years still haven't fix the problem. I feel not safe to use skype anymore. NO Trust!
Please refund the money to me. I will close the account. The wrong charge information as below:
Skype Name: [---]
Product name: 15% discount, Package
Total amount: CAD30.48
Transaction date: Jun 3, 2013
Order number: [removed for privacy]
Order status: Delivered
I did not purchase as above. It's totally wrong charge! Please refund the money to my credit card. I am will not accept the amount.
Thank you!
Thank you.Hi, zdtour, and welcome to the Community!
First things, first: for your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this. Thanks!
If the charge you report is a fraudulent charge, the next step is to change your Skype account and payment method account passwords immediately if you have not already done so. As a proactive measure, you may also wish to run your preferred anti-virus/malware/spyware software using the most recent virus signature files available.
Then, if you can not cancel the errant subscription yourself in your account, you will need to contact Skype Customer Service for further assistance. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often! -
How to cancel skype subscription?
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karengraceclark wrote:
We have had a Skype subscription for several months and are not able to access it al all. We are troubleshooting to find the answer. Difficult to get customer service help on this.
Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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i was trying to call Chile from the UK & UK to UK landline - both countries are on the list of available destinations.Hello,
In order to associate the world minutes subscription with a different Skype account you must first deactivate the original account, then associate the subscription with a new Skype account from your "Office account page". If you activate the Skype World Minutes subscription on another account, you will have a full 60 minutes package again.
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If my answer was useful, please click on "Accept as Solution" to help others, thank you
Si ma réponse vous a aidé merci de cliquer sur "Accepter comme solution"
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Skype Subscription, still see ads.
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Origin of call with Skype subscriptions
I understand the Skype subscriptions and their rates when calling TO a specific country, but does it matter where you call FROM/ the origin of the call if you have a subsription to call that particular country?
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Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype. -
I want to cancel my subscription, please help me!
I Want to cancel my subscription because it didnt do what I expected to do, please some help me!
Oh ok. I tried doing so, but i couldn't, is there anyway you can explain me how to do it? A link or a video where It's explained. Thank anyways
Att: Jhordy Alberto Garcia Díaz
El 19/08/2014, a las 18:32, "Sara.Forsberg" <[email protected]> escribió:
I want to cancel my subscription, please help me!
created by Sara.Forsberg in Adobe ExportPDF - View the full discussion
Hi Jhordy,
Oh, I see! You purchased your subscription through the App store, that's why Adobe doesn't have record of it. You need to go through the App store to cancel/refund your subscription.
I apologize for the inconvenience.
Best,
Sara
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Why do I have to cancel my Skype subscriptions jus...
For several years I have used a prepaid reloadable Visa debit/credit card to pay for my Skype subscriptions. My current card expires at the end of November, so I have now been issued a new card and it is active. My new card has the exact same account number. Only the expiry date, and my private security code, have changed. I am not able to just update the expiry date of my credit card in my Skype account settings as there is no option for that in those settings. In order to use my new credit card I have to delete my old credit card information. However, when I was about to do that I got a message that in order to delete my old credit card I must first cancel my Skype subscriptions. This makes no sense to me. I do not want to cancel my Skype subscriptions because I do not own any other phone so it is essential to me. Also, I have a Skype call-in number that I want to keep. If I am required to cancel my subscriptions in order to add my new credit card, I will lose that number, which will be a major pain in the ass for me. All I need to do is provide Skype with my new expiry date of my new Visa card, but there is no easy way to do that. Why not? And why is it so hard to get any answers from actual Skype employees? Why does Skype treat long-time paying customers like this?
Hi Bobebele
The trial would expire after 30 days and you would not have to cancel it.
In case you would like to uninstall the software, please follow the below steps:
Before you uninstall, close all applications currently running on your system—including other Adobe applications, Microsoft Office applications, and browser windows.
Do one of the following:
In Windows XP, open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the onscreen instructions.
In Windows 7, open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall, and then follow the onscreen instructions.
IMPORTANT: Mac OS has new uninstall functionality. DO NOT drag applications to the trash to uninstall them. To safely uninstall on Mac OS X, double-click the product installer in Applications/Utilities/Adobe Installers or double-click the Uninstall alias located in the Application folder. Select Remove Preferences, then Authenticate as an Administrator and follow the onscreen instructions.
Regards
Akshay -
Hi I saw that my account was charged $2.12 , nothing was purchase that not good you change me for anything I did purchase please refund me .Thank you have a good day.Joel Rodriguez
These are user-to-user forums, you are not talking to Apple here.
You've checked the purchase history on your account (Store > View My Account, Store > View My Apple ID on iTunes 11, menu option on your computer's iTunes), and have you made any in-app purchases or have any auto-renewing subscriptions ? If not then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Skype Subscription not working!
hello, i have been facing skype subscription issues since 1 + months .. i have 1 year susbcription for India mobile phones calling ,every month 150 minutes, i just renewd this subscription on this year september, i was able to call in september and half october , later when i try to call it doesnt connect my call, i been wating for more then 1 + month for this issue to get solved and still the same .. please check my account and fix the issue .. thank you
patrik000000008 wrote:
i have 1 year susbcription for India mobile phones
Hello
1. You are attempting to call cellphones in the Philippines which are not included in your Subscription.
2. You are attempting to call within India which is not supported:
https://support.skype.com/en/faq/FA34487/why-can-i-no-longer-make-calls-to-india-from-india
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
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