Complaint reason not visible in WebUI

HI,
I configured a complaint transaction with a subject profile attached to it.
I am able to see a drop down of reason codes in GUI but the same cannot be viewed in WebUI.
Does anyone have any idea regarding this issue.Please help.
Regards,
PP

Hi PP,
You need to Define
1- Define a Catalog
2-Create Code Groups and Codes for Catalog
Then in SPRO under Setting for Complaints click on Define subject profile. Select your subject profile and assign Code Group profile and Code Groups
Regards...
Arup

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Hi,
in standard SAP offering , Business activity and task transaction type are given as follow up for opportunity transaction type , it becomes more evident in my case bcoz even in my CRM development server no copy control are maintained still it is visible in GUI and webui interface,
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Complaint reason not visible in WebUI

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