Complaint: Why can I not download a Windows 8.1 ISO on Mac?

Hello,
I have been sent here by you customer service team to make a complaint.
I have recently purchased Windows 8.1 pro student as a download. I need this for university and was planning on boot camping my mac to do this. I am told the only way to download this product is with a windows machine. I have tried at work but need administrator
privileges also.
This is simply a ridiculous system that you need the operating system that you are downloading to make the download occur. You should be able to download an iso file or the like. I have ordered a backup media (obviously at my expense).
The customer service people I spoke to were very unhelpful. Also this process of complaints is poor. Why can i not talk to someone re a complaint?
Regards
James

Hello James,
Please take a look at the following thread similar to this issue.
Where can I download a Windows 8.1 iso for Bootcamp?
https://discussions.apple.com/thread/6133650
Please note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Best regards,
Fangzhou CHEN
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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