Complaints, leads and contacts are not shown in the account overview

CRM 5.0, ICWebClient
Hi,
in ICWebClient (SAP Standard) there are two account overviews available. The second one provides an overview of complaints, campaigns, orders, leads and contacts related to a specific customer. Although there are several leads, complaints, orders and contacts related to a specific customer existing only complaints are shown in the overview table. The tables related to leads, orders and contacts are empty.
Regards,
AV

hi!
well i had the same "problem" but have you checked the format in which you saved your numbers. for example as you said you are using t-mobile austria whenever you save a number as 0699xxxxxxxx the iPhone usually wont show the caller id.
what usually helps is when you always use the international-format
for example if its an austrian number 0043 699 xxxxxxxx
Or for a vienna-landline 0043 1 xxxxxxxx
and so on and so forth. just try it with one or two contacts and see if that is solving your problem. it solved that problem for me and also somebody else.
(by the way: im using t-mobile austria as well. but originally teh same happened to me with any other simcard i tried)
hope that was of some help for you
all the best und grüße aus dem 16ten

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