Complete and utter newbie

I'll try my best to not cop an attitude but this is my first i anything and already I'm frustrated.
My wife got me an ipod Nano for my birthday, which generation is anybodies guess. Just purchased it at Best Buy with all the required equipment, to include a plug in power adapter.
My first problem(s) is/are I plugged in the adapter into the Nano, then plugged the adapter into a 110 electric plug. I never saw any of the screens that the owners manual indicates I would see. I had no idea if it was charging because the battery screen was not displayed. I left it plugged in for about 5 hours to be sure it was powered up sufficiently. Now I cannot unplug the end of the adapter that plugs into the Nano. I mean, I'm really pulling, and its not moving. Is it really supposed to take this kind of effort to unplug the thing? I'm really afraid of breaking it. Is this typical?

So now I've got the thing plugged into my PC and there is no battery screen. The screen it is displaying is the "connected" screen and I cant navigate away from it. I just want to make sure that the initial charge was a full charge but I cant get to a battery screen.
Also will this work with other media players other than iTunes?

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Ohmigod, what complete and utter nonsense!

what kind of nightmare did I get myself involved with? Somebody told me how great Verizon was, so I switched from Time Warner cable. The installation guy leaves without setting up my email, saying I can call and they'll talk me through it. First call: half hour wait, guy knew nothing, said to reboot. Naturally, it didn't work. NEXT CALL: WAIT TIME 50 MINUTES. I hung up. And then I called back, pressing numbers at random, trying to find an ACTUAL HUMAN BEING so I can tell them to cancel my FREAKIN" account and pretend I'd never called their sorry excuses for human beings. NOTHING. I should call back when they've got a lower call volume. Oh, and they close at 8!
My email doesn't work. I can't send or receive email. I can see the topics of my old email, from Earthlink, but I can't see the bodies because it says I have to be online to fetch them from the servers.
So, sixty bucks more a month for this COMPLETE **bleep**? No. No. No.
CANCEL ME. Please, somebody tell me how to cancel. NOW. FOREVER.

I am absolutely astonished at the customer service, which seems to exist to nitpick and annoy rather than actually helps.
That envelope showing my private messages? You look here and see if you see it.
http://i236.photobucket.com/albums/ff294/romanhans/envelope.jpg
Hmm. Nope, doesn't look like it's there, does it?
The envelope appeared when I hit reply, making me think this message board software is about as good as the other Verizon software I've encountered. So, I finally got to read the messages, at least one of which would address my concern.
Nope.
{please keep it relevant}

Please help. Completely and utterly stumped

Ok...
BOTH my Airport extreme AND Express just stopped working. Specifically, I mean that I cannot get on either of them with my Powerbook. I have an ethernet connection to the extreme, but the Powerbook doesn't read it. I have had no significanrt problems in the past. I have tried everything. Powered down, reset, etc. etc. My Powerbook is ok connecting through direct ethernet, and piggybacking on a neighbor's WiFi, so I know it isn't the Powerbook. But, for some strange reason, it can't read either of my WiFis. I have tested the express, and I have the same problem.
Kinda wondering if this is a malicious virus thaty has cropped up.
Any suggestions greatly appreciated. As to downgrading firmware, I can't even do that since the installer is unable to read Airport.
Thanks.
Joel

Joel,
Been having similar issues. just setup my AX and ever since had intermittent problems. At first, I could not get a signal from either my Extreme or AX. Both BTW are plugged directly into my router. However, from my G5 hardwired computer I COULD access and configure both in the Admin utility. Finally figured out that my Exremem station was setup to "Distribute IP Addresses" which was a bad thing. Turned that off and PRESTO!
However, after 3 straight days of everything working, both my wireless computers (both macs) can no longer see WITHER base station. I CAN access both via the Amin on my G5 hardwired computer and can cinfig all I want. After many restarts and updates I cannot get any signal from either station. I am stumped and am tired of the late nights trying to fix the issue! I am not sure if my new AX is causing the probs or what...

Completely and utterly lost.

So, I've just advanced from Premiere(elements) and got After Effects CS5. I installed it and imported some video onto it and I have no clue what's going on. The video seems to be playing in slow motion and there is no audio. I have looked at a few tutorials and none of them address this problem. Help would be greatly appreciated! thanks!

Please read the help! You are mistaking AE for an editing program, which it isn't. Very little in AE is realtime. It is all handled via creating RAM previews. Here's a bit to get you started, but really do read the help and the rest of the FAQ sub-forum.
Mylenium

Complete and Utter Meltdown

I have a 3rd Gen iPod which is clearly covered by the Class-Action Suit (it dies after about 3 hours max, if not less). However, because the resolution of that is being held up, I'm having to make do with my present one, which is getting less and less functional as time goes on. When I try to use it, it works for maybe those three hours, and that's if I don't try to change songs myself at all. Today was the last straw; I tried to use it and found that it had somehow erased all of my music. Okay, strange, but certainly only a minor inconvenience, right? Just put it back. Well, the problem is that putting songs on it drains its battery so drastically that it can literally only download songs for about two-three minutes before dying. And when I charge it, it's lost all but a few of the ones it got in that time. It looks like there's no hope for the poor thing, but I want to make sure. Should putting songs on my iPod drain its battery really fast? Is there anything I can do to be able to use my iPod again?

Dean:
4-pin does not carry any charging voltage.
For more tips on battery issues, see The iPod Battery Unplugged.
Here's an excerpt from that site:
Fiction: How come when I use USB or Firewire to recharge my iPod, I have battery problems? My battery must be defective.
Fact: For best results, try not to use computer ports to charge your iPod. USB is especially sensitive to how many devices are on it and what the resulting bus voltage is. It may even display the charging icon but not be adding much to the battery. USB versions prior to 2.0 will not charge your iPod (and probably be too slow for its other functions). Even USB 2.0 is limited to 700 milliamps and an iPod "likes" to see one full amp for charging, plus some to spin the HD while mounted. Some (early) iPod models will not charge from USB, period. Some PCs use 4-pin Firewire cables (all Macs are 6-pin) which carry no charging voltage, so they won't work at all for recharging and can allow your iPod to run down and cause serious problems while updating firmware, restoring, or loading songs. Both USB and Firewire require the iPod to be mounted by your computer as an external drive, which means the iPod's HD is spinning, using some of the juice that the battery might like to have. And if the computer sleeps or is turned off, the battery won't charge and in some cases will actually drain through the port circuits. Bottom line: if your ports are not doing a good job of charging your battery, use the wall adapter to charge for several cycles before questioning the battery's credentials. If you have a new iPod which only comes with USB, don't panic; it can work fine. But if you do experience problems, either take everything else off the USB bus (except mouse & keyboard) and/or get an AC adapter.
-dan

Complete and utter Apple meltdown !!

Hi
I'm really stuck and the local Apple reseller is not much help.
I have the following:
IMac
2 x Old Apple TV's
Time Machine
Macbook
The problem is that the start up disk on the IMac is full, the misses has wedged it full of thousands of photos and soooooooo much music and videos in Itunes. I bought the Time Machine in the hope that i could move the photos and Itunes content to the Time Machine, couldnt work out how to do it because im and idiot and the local Apple reseller couldnt help either and was not really interested.
Is there anything that any of you guys can recommend that will get all of this rubbish off the Imac and onto the Time Capsule so that the Imac works again without buckling under the strain but can still access Itunes and the photos from the Time Capsule.
Please help, at the moment i feel like throwing the Time Capsule through the window.
Thanks

Backup to time capsule and then erase content from HDD. But inderstand one thing; at the point your Time Capsule drive becomes full, that disk image could be deleted so making a secondary backup later might be a good idea.
However, I have 2 TB Time Capsule and have been using more than a year and still have about 1.3TB free so above is not really a big concern unless you are going to fill it close to capacity in a hurry.
I also got pretty frustrated my first use because setting up the account seems a but buggy, but once I got it set-up, the initial image copied (about 3 hours in my case). I deleted massive quantities of junk and disk really speeded-up.
What I really like is now I can go back to a specific file in an image and restore that.
That said, I am a paranoid idiot and have a 2TB Passport with the same stuff (origical back-up) on it, just not very user friendly once you get it on. I really like that time capsule does the back-up in the background, this is the main advantage in my viewpoint.

Completely and utterly dead?

About a month ago, my PB G4's cord stopped working properly--it was only today that the new one arrived. Maybe I should have shut the PB G4 down properly, but I didn't think and I allowed it to die. Today I plugged in the new cord--a third party adapter, so no helpful lights--but the cord and the area it plugs into on the computer feel warm to the touch after a little while, so I know electricity is at least moving around. However... Absolutely nothing happens. No response if I press to power button. No response if I press shift + control + power button, no response when I press the battery button on the bottom--it doesn't do anything but behave like a brick. I also tried removing and putting the battery back in again (no way I can afford a new battery).
This particular computer used to overheat sometimes--but it had not done it in a while--so I'm concerned about just leaving it to charge for a long time and trying again.
Suggestions? No way it's just dead like that, right?

Welcome to the Apple discussions.
Here's how to do a PMU reset: http://support.apple.com/kb/HT1431 . If that doesn't do it, what wattage is the replacement power adapter you got?

Completely and utterly disable .DS_STORE

I know how to disable it for network directories. I just do not want to have it completely. Is it possible?
Could it not be saved somewhere else in the user's setting directory, like Windows do?

Could it not be saved somewhere else in the user's setting directory, like Windows do?
There have been complains that Windows implemenation doesn't work well. If i recall, Windows forgets settings alot.
It's not perfect. It does work well for single user systems. Like files on flash drives.
What is the problem you are experiencing with .ds_store files?
Robert

' and utterly lost. the iPod is Completely switched off but the utility "Find My iPhone" is installed

' and utterly lost. the iPod is Completely switched off but the utility "Find My iPhone" is installed

- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

I am on windows 7 and I upgraded to 10.0.2 and now it will not open. I have removed firefox completely and uploaded it again and that did not work. So my latest attempt I removed firefox 10 again and uploaded the beta version and once again nothing.

I am on windows 7 and I upgraded to the newest verison of firefox and now it will not open. I have removed firefox completely and uploaded it again and that did not work. I then made sure it could get through my firewall and that did not work. So my latest attempt I removed firefox 10 again and uploaded the beta version hoping that would do it and once again nothing. It will not open at all. Please help - is there a live chat or a number to talk to someone at Firefox?

I think when uninstalling you may also have to choose (tick) to delete the preferences and other personal data like the bookmarks, stored passwords etc. to erase completely. If you are installing afresh, please try right-clicking on the file and '''Run as administrator''' to install. And when uninstalling, please also make sure choose to delete all data and also manually delete any '''Mozilla''', '''Mozilla Firefox''' or '''Firefox''' from %appdata%, %localappdata% and %programfiles%. You can open a location by typing for eg. %appdata% in the '''Run''' box (Windows key + R). You may also have to check the '''VirtualStore''' folder in %localappdata%. Files in the VirtualStore can be problematic. I think a clean installation may help.
[https://www.mozilla.org/en-US/firefox/new/ Firefox]
[http://kb.mozillazine.org/Installation_directory Installation Folder]
[http://kb.mozillazine.org/Profile_folder Profile Folder]
Please note that using system restore would usually damage the Firefox installation.

My messenger not working properly on my iPhone 6 freezes completely and I miss all my texts just not working. anyone else having this issue?

I have already swapped this phone out once for a new I phone 6. First one I was having same issues with.
Now I got the new one and it was good for about a month and now its doing it to but worse. It freezes completely.
Won't let any of my text messages get through to me. All my messages disappear completely and randomly come back when they feel like it.
This time its frozen where I can't even read any texts or get any texts and when I click on the messenger app it just goes to the NEW MESSAGE and won't let me get out of this screen. Should I once again take this back? or are all the iPhone 6's bad like this?

It's not the iphones, it's more likely one or more of your programs causing this issue. It's not the iPhone 6's. The possibility of you getting 2 bad iphones from different batches is extremely remote or you have the worst luck on the planet. lol If one iPhone has it, then you get a new one and the same problem comes up again, it's most likely due to an issue with a program that you keep getting back from restoring an old backup. Restore the iphone again and set up as a new iphone. Then manually import your music and your photos. Once that's done, try to use your iphone to see if everything is ok. If it works good for a few days, then try to add some of the apps. At some point, you'll end up loading the malicious app and the problem may come back. Make sure that the apps are all updated. If you still have problems, call Apple so that they can run a diagnostic report and find out which app is causing this issue. Then you can simply delete it and/or update the app. More solutions are available but that's all I will post for now.

I tried downloading the iOS8 to my iPod 5th generation and when it finished downloading it shut down completely and it said there was an error and no the iPod is in recovery mode. What can I do to restore it and update it? Please, I need help.

Hello,
I recently tried downloading the IOS8 to my iPod 5th generation and when it was almost done the computer said there was an error. Right after that, the iPod shut down completely and now it's on recovery mode. I plugged it in and it said that I had to restore it and update it so I could use it again but it doesn't let me. What can I do? I even did a backup before the update.
I really need help.

What happens when you connect to computer and restore via iTunes?
Without knowing that:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have two faults! 1, an error comes up in Ps CC 2014 "could not apply the saved panel configuration, restring to default and my tools have disappeared completely and anything ive tried I cannot get them back not even the drop down menu in 'window' helps

I have two faults! 1, an error comes up in Ps CC 2014 "could not apply the saved panel configuration, restring to default and my tools have disappeared completely and anything ive tried I cannot get them back not even the drop down menu in 'window' helps at all. And 2, Lr everytime I load it up it gives me the option to retry or switch to and it takes a while for me to even get anywhere with it I think it has something to do with the catalogs? I've been using these programs for a few years now on a Mac...no problem but when I use a PC when I'm away coz it's the (only) comp available these happen PC's are so useless! Please can anyone help??...

I can give a few suggestions on Photoshop CC 2014, but Lightroom is a separate forum and you should ask Lr questions there.
First close Photoshop.
Then start Photoshop by double-clicking on it's icon and very quickly after that, hold down the ctrl-alt-shift keys until you see the reset dialog. answer "Yes" to delete settings, and let Photoshop continue to load.
It's tricky to do and may take a few tries, but at least it should reset Photoshop CC 2014 to defaults.
Gene

I used the wrong ID for iCloud on my iphone 5. It is linked to an email that no longer exists. Do I have to delete my iCloud completely and set it up all over again?

I used the wrong ID for iCloud on my iphone 5. It is linked to an email that no longer exists. Do I have to delete my iCloud completely and set it up all over again?

You can change the linked email/sign in email for your iCloud and Apple ID accounts from 1 site,
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Go to Manage your Apple ID
Sign in with your current creditals
On the left, click Name, ID and Email Addresses
Under Apple ID and Primary Email Address, click Edit
Type in your new Email.
Go to Apple ID, click Edit
Type in your new Email

We currently have one AI subscription until August 2014 and one ID subscription until DEC 2014. I now wish to subscribe to Creative Cloud Complete and take up the $29.99/Month offer. I understand that Creative Cloud Complete would supersede the single ap

We currently have one AI subscription until August 2014 and one ID subscription until DEC 2014. i now wish to subscrive to Creative Cloud Complete and take up the $29.99 month offer. i understand that Creative Cloud Complete would supersede the single applications. How many simultaneous logins are possible?

One Adobe ID supports two activation of CC irrespective of the type (single/complete/Team). If you buy the complete CC with the same Adobe ID, it will allow to activate it two times though you you will be assigned space of single app cc + the complete CC.
You can buy the Complete CC with a different Adobe ID.
Regards
Rajshree

Complete and utter newbie

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