Complete blue screen and cant get to applications
When I turn on computer, I get a blank blue screen and safari pulls up on tool bar. The only way I can get to the rest of the items on my computer is through "recent items". I dont know what happened to my applications or dektop items.
HI dvalin,
Thank you for your question. Please try resetting the Firefox profile in order to check if this is an issue with a saved preference.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
'''Note''': ''This will cause you to lose any Extensions and some Preferences.''
*Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.
Similar Messages
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Hi my name is Hajk and i got a friend that has a problem with her macbook, she gets a blue screen and cant log on. So i told her if she had an reinstall disk so that i could reinstall for her but she didn't get one with the macbook. what can she do ?
If this is a fairly new Mac running either v10.7 Lion or v10.8 Mountain Lion she can use Lion or Mountain Recovery to repair the startup disk or reinstall OS X.
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i have a emac 1002 emc 1955 that wont go pass loading screen and cant get into utilities,i got from a auction and dont want to take it apart if i dont have to so looking for a little help before it goes that far.thanks
Hi Mike, the Keyboard shouldn't matter, it should be OK in that respect.
Your kind of stuck without any Install Disc to try to repair it or reinstall, but...
Tough without the Install disc, but some things to try...
Does it boot to Single User Mode, CMD+s keys at bootup, if so try...
/sbin/fsck -fy
Repeat until it shows no errors fixed.
(Space between fsck AND -fy important).
Resolve startup issues and perform disk maintenance with Disk Utility and fsck...
http://docs.info.apple.com/article.html?artnum=106214
Tough without the Tiger Disk problems, but try fsck...
To use fsck, you must run it from the command line. Unlike using your mouse to open an application to do something, you'll need to type a text command at the prompt (#) to tell fsck what to do. The Terminal application (/Applications/Utilities) and single-user mode are two examples of command-line interfaces in which you can type such commands. To use fsck:
1. Start up your computer in single-user mode to reach the command line. Hold CMD+s keys down at bootup. Note: If necessary, perform a forced restart as described in the Emergency Troubleshooting Handbook that came with your computer. On desktop computers, you can do this by pressing the reset/interrupt button (if there is one) or holding down the power button for several seconds. On portable computers, simultaneously press the Command-Control-power keys. If your portable computer doesn't restart with this method, you may need to reset the Power Manager.
2. At the command-line prompt, type /sbin/fsck -fy
(SPACE between fsck AND -fy important)
3. Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found:
The volume (name_of_volume) appears to be OK If fsck found issues and has altered, repaired, or fixed anything, it will display this message: ***** FILE SYSTEM WAS MODIFIED ***** Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
4. When fsck reports that your volume is OK, type reboot at the prompt and then press Return.
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot, (holding Shift key down at bootup), & use Disk Utility from there to Repair Permissions, reboot once more.
Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
Does it boot into Open Firmware with CMD+Option+o+f ?
http://docs.info.apple.com/article.html?artnum=42642
reset-nvram (press Enter)
set-defaults (press Enter)
reset-all (press Enter)
Have you done a PRAM reset, CMD+Option+p+r...
http://docs.info.apple.com/article.html?artnum=2238 -
how do i reset my ipod touch......like it was when i first got it i lost everything..i have a white screen i cant get off
Try the troubleshooting here:
iPod touch: Hardware troubleshooting -
Macbook stuck on blue screen and cant turn it off even by holding the power button.
Bought a refurbished macbook and it arrived today. was enjoying it for a while then i decided to reboot to get the new OS. I came back to it a minute later and there was a blue screen with the loader on it. Its been in this state for hours now and i cant reboot by holding the power button so i have no idea how to actually do anything. At the moment im leaving it running in its current state hoping it will all be sorted once the battery has run out. ANY help appreciated as i cant find anything whatsoever in forums that has any relation to my problem!!!
More details bud... WHAT MBP version do you have? What movie player are you using....? Is it a AVI MP4 MKV? IS it a DVD???
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I have a blue box floating around my lock screen and cant get in! what do i do!?
Help please I don't know what to do!?
Maybe you Turned on Voice Over.
Swipe for 3 Fingers
To select, 1 fingers
To open, 2 Fingers
Turn it of in Accessibility :)
Cheers,Dharzxkhie :) -
My ipad mini 2 gets blue screen and then keep restarting over and over again problem
My ipad mini 2 gets blue screen and then keep restarting over and over again problem. I tried to restore to the factory setting but it was not successful to fix the problem. Sometimes I could not even restore. How can I do with this kind of problem?
I'm very frustrated now. Please help me!I have the same issue and have not found a way to fix it yet. I cant even down grade back to 8.2 because it wont stay on long enough.
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Still getting blue screen and restart on 5s
Hi,
Recently my iPhone 5s has been getting the blue screen and restart bug again. I have had the phone for about 2 months. When I first got the phone I got the blue screen a few times until 7.0.4 got released which seemed to fix the problem.
It has returned in the last week and has become unbareable. I've tried deleting itunes from my mac, reinstalling it and then restoring my phone as a new iphone. I have done this twice and it still hasnt fixed anything. I have disabled icloud completly. Ive deleted nearly every app from my phone too.
Unfortuatly there is no Apple store in Ireland. I dont have 699Euro on my debit card to do the express replacement service. And the carrier I bought the phone from said it can take 3 weeks for them to get a replacement back from Apple.
Ive rang apple and all they could suggest is to get a replacement.
If anyone on here had any suggestions on a fix, I would be very grateful!!Also, Apple told me it would be 2 weeks if I didnt use their express replacement service. They would send me out a box to send my faulty phone in. Then when they recieve it, they will send me the replacement.
It would take 2-3 working days to do their express replacement. But i need 699 eur in my bank account to do so.
My carrier told me 3 weeks if it was to go through them and they would give me a simple basic Nokia phone for the 3 weeks.. which i dont want.
I dont want to have to go through the hassle of not having a phone, or using a basic one for 3 weeks... So i was hoping someone might have an idea how to fix the problem -
On startup Mac Pro I get a blue screen and a cursor on the upper left. The mouse cursor shows up independently. Is it likely a video card failure?
I managed to boot the computer and get the desktop to show. I now have a "repaired" computer. There are several problems that have cropped up. One is that I can only start up now in Safe Boot mode. Is there a way to turn it off? Also, I do not have a sound list, so I can't access anything requiring audio. Google Chrome only shows up as a white screen. Pictures that loaded before don't load in browsers, etc. Any suggestions? I figure I should reinstall Mac OS Lion for starts, maybe even do a mirror backup and reformat the drive. I think this drive has turned into scrambled eggs...what a headache!
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G4 has blue screen and I still can't get it to login...HELP!
I went to the store and when I returned I had a blue screen with my mouse pointer that could move. I read tons of post on here and tried everything such as resetting PRAM, bought a new battery because like threads said, I too would push the power button and it would flicker and not turn on. I would have to unplug the power cord just to be able to get another try. If I didn't, nothing happened. So then I borrowed my Aunt's Leopard CD she had from her iMac and tried booting off it (holding down the C button) and nothing. I get a message stating that I can't boot off of that disc? After letting it sit for a few hours I was finally able to get past the blue screen and access Disk Utility. I tried repairing the disc (i have 3 plus the backup drive) and I get past that. I then select Verify Disk Permissions and get a "FIRST AID FAILED" Message saying Disk Utility stopped repairing permissions on "HD" because the following error was encountered. The underlying task reported failure on exit. So then I run across a thread saying that it could possibly be a admin user or password problem. I remember just before the blue screen that I was indeed researching on how to lock a folder on my desktop as well as my back up drive. So I followed the instructions and powered it on while holding the apple key + S key and typed in mount -uw /
rm /car/db/.AppleSetupDone
shutdown -h now
Now when I turn it on it starts up just like its brand new. However, I can't get past the part where it ask if I want to transfer information from another computer or Hard Drive or do it later with Migration Assistant. I have tried starting it and holding down the C key and nothing happens - I get the gray Apple screen frozen. I have held down the Option Key and restarted and selected both the HD and Start Up Disk which both have a little blue X in the corner if that helps and same results. Before trying to start up using the disc i forgot to mention I tried restarting it pulling each of the RAM drives out and putting them in different locations and that did nothing. And FINALLY! The last restart prior to posting this I have a bunch of lines across the Purple Galaxy Screen that says:
System Failure: cup=0; code=00000001 (Corrupt Stack).
Latest crash info for cpu 0:
Exception state (sv0x29d85280)
Backtrace terminated - frame not mapped or invalid:
Any ideas from here?Whoah boy, lots of things here and I have to make supper...
I'll choose a few at a time. "RAM drives"
RAM drives? Do you mean hard drives? Do you mean RAM chips?
If hard drives, did you put them back in the same order? Multiple hard drives in one machine often need to be jumpered correctly when you move them about.
If chips... It's too difficult at this stage to tell if it is hardware or software. If hardware it could be chips, and that error at the end had a vague chip ring to it. One way to test for chips if you have extra chips is to pull all but the minimum required to boot and see if it boots.
You mention a backup drive. This wouldn't happen to have a clone of the operating system on it would it?
4 drives... All internal?
From all you've said it could be hardware or software. Blue screen could be software but failing hardware can corrupt a drive, messing up the software.
Boot discs. It sounds like you have no boot discs (CD. DVD) for this computer, right?
What computer are you using right now? -
my iphone crashed during update now i have to restore but dont have my latest photos backed up ? i have a picture of itunes with the usb on my screen and cant go any further? is there a way to get it back without the update?
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
worth looking at for the future to understand backing up etc -
Blue screen of death? I just updated my MacBook Air with the latest OX (25 Jun 11). When I restart - I get the Apple logo and then a blue screen and nothing else. Help!!!
Insert the install disk and press c on startup. Select your langauge then, if there's a menubar click utilities then click Disk Utility. If you didn't see the menubar continue with the installer until you see it.
Once in disk utitly select the drive and repair permissions.
After the repair is done, quit the utiltiy.
You can try to reboot and see if it works if you reboot, but if it doesn't repeat the same as before again.
Now you can continue with the installer and install the os.
Quit -
My mac keeps freezing upon startup. It will get to the blue screen and promptly freeze. If I manage to get past the blue screen, and open up youtube on google chrome, it will freeze before it loads youtube. I've tried safeboot and disk repair, nothing seems to work. I even tried to factory reset it but it wont connect to my internet when I reboot with power + option.. any ideas?
This can be used to boot the machine and delelte enough files to get it to boot normally.
.Create a data recovery/undelete external boot drive
Read about storage drive so you can store your extra stuff.
Most commonly used backup methods
Also here to see how a full boot drive slows the machine down
Why is my computer slow? -
i have an 6 year old mac mini with issues that started two weeks ago. I can turn it on , get blue screen and turning circle and nothing else......help !
Hi,
Have you tried some of these? http://support.apple.com/kb/ht1533
The first things I would try would be to press shift during start up, this will boot into safe mode.
I think you'll need to purchase a copy of Snow Leopard to re-install the OS.
There's another couple of suggestions here; http://support.apple.com/kb/TS1417 where you can boot into single user mode and look at repairing disk permissions if that's the problem.
I would hope that if you could boot into safe mode or single user mode, then that may automatically rectify your current issue. If not, then I'm pretty certain that a fresh install will be the ultimate answer. -
Upon start up I get a "start up disk full message, delete files". Now on startup I only get a blue screen. How do I get past the blue screen and how do I delete files.
That;s really not enough free space... you can use a tools such as OmniDiskSweeper to find out where your large files reside and begin pruning (or copying to an external if they're files that you want to keep).
One thing is certain - if you're going to continue your current usage you're certainly going to need to install a larger boot drive.
Clinton
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