Complete creative cloud not showing in subscriptions

I paid for the complete creative could and I got a confirmation email , however this does not show in my products, https://www.adobe.com/account/my-products-services.html , so I still get 30 days trial.
Why is this happening???

Hello
On what basis can I dispute with the bank, and you didn't even give me a valid reason why the transaction didn't work!
I discussed the login issue with another person, and there is not Adobe account linked to my Gmail, only the yahoo one which is not showing the creative cloud application.
Can you please send a phone number or email for someone who can get to the bottom of this.
The problem is clearly not going to be resolved, since I still don't know how I can purchase that subscription.
Regards
Nadine Aboulhosm
Sent from my Samsung Galaxy smartphone.

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Hi Scovey,
For Acrobat X you have to install it through the Adobe Application Manager and you have to uninstall any prior versions
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This doc describes the issue:
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http://helpx.adobe.com/creative-cloud/kb/cant-install-acrobat-aam.html
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Hi m3w_pokemon,
When you launch CC desktop are the panels blank. If yes then navigate to C/users/User name/Appdata/Local/Adobe/OOBE/opm.db and trash it.
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Rutger Mol
P.S: Please excuse me for my bad english. Its not my thirst language.

Hi There,
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1. Please sign out and sign in to created cloud.
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"Can I use the software I download from Creative Cloud on more than one machine?
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More information gives Exit Code: 7
Please see specific errors below for troubleshooting. For Example, ERROR:
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I also cannot directly download from my account on the web. This has been going on for a week or more and I have tried numerous suggestions on the forums but got nowhere. I uninstalled Creative Cloud app today but could not find the installer again so I assume that was deleted. I cannot download that now as on Adobe's site it says we are experiencing problems. Aren't we all.
I was happy with CC until last week but now cannot recommend it.
I also have a Macbook Pro retina and Photoshop CC(2014) downloaded no problem on that.

Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
or
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

Hi, I want to purchase the complete creative cloud at S$60 , however, in my account, at the payment page, it's appear RM currency and the selection of country does not include singapore. How am I suppose to purchase?

Hi, I want to purchase the complete creative cloud at S$60 , however, in my account, at the payment page, it's appear RM currency and the selection of country does not include singapore. How am I suppose to purchase?

Hi there,
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Is lightroom CC included in the adobe creative cloud photographers package monthly subscription?

Is Lightroom CC included in the adobe creative cloud photographers package monthly subscription?

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From the Adobe Story FAQ here http://www.adobe.com/products/story-plus/faq.html
What versions of Adobe Story are available and how do they differ?
Adobe Story is available in two versions, each of which offers advantages over other scriptwriting software:
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How do I fix Creative Cloud to show ALL my apps that I have installed ?

Here my specs : Windows 7 Pro 64 bit ● 10GB DDR3 RAM ● Intel Core i7 ● AMD Radeon HD 5700 Series
Here my story :
One day, little Creative Cloud said it had an update to be installed on itself. Possibly taking it from version 1.7 to 2.0 or something. I clicked on update. Creative Cloud started downloading and once it was done it said update complete. I clicked on finish or something. Once that happened, it disappeared completely. Gone from taskbar, Window closed and shortcut gone ! I looked into the Creative Cloud folder, in the Adobe folder and there were two folders : Adobe Creative Cloud and Adobe Creative Cloud_2.7.0.413. I then went into the Adobe Creative Cloud folder and double opened the application therein. It opened the Creative Cloud desktop app BUT showed it had an update just as before for itself. I AGAIN clicked on update, and then it said "Error 50" , unable to update. I searched around and somewhere on the forums it said I must download adobe cloud and reinstall it. I did that and ever since that dreadful day, little Creative Cloud desktop app doesn't want to show ALL my installed apps anymore. It simply shows only 2 !
This is what I have : Photoshop, Dreamweaver, Flash Professional, Media Encoder, Fireworks. What it only shows in Creative Cloud desktop app : Flash Professional, Dreamweaver.
What I tried doing :
1.) Re-installing the Adobe Creative Cloud desktop app.
2.) Changing the directory settings for APPS and pointing them to the actual location of the installed apps.
3.) Deleting or renaming the "opm.db" file.
4.) YES, I RESTARTED MY PC !!!
What I want to do :
1.) Receive a fix that will make ALL my installed apps show.
2.) Find out what the hell the difference is between the concept of having TWO versions of the same program installed BUT getting updates for BOTH like "Adobe Photoshop CC" and "Adobe Photoshop CC 2014". I installed the Adobe Photoshop CC this year almost 2 months ago for example. Then CC told me there is an app update and that got me Adobe Photoshop CC 2014. Now I have two versions of the above listed programs... Why doesn't CC just UPDATE the Adobe Photoshop CC, rename and list ONLY Adobe Photoshop CC 2014 in the end ?
What I do not want : RE-DOWNLOAD OR RE-INSTALL ALL MY INSTALLED APPS ! This not only will cost me a lot of internet bandwidth but also a considerable amount of time. There must be a simple fix as all files are in place ! I can launch all apps individually and they are working both the "" versions and the 2014 ones.
My question : How do I fix Creative Cloud to show ALL my apps that I have installed ?

Hi alextz11,
The email in the forum does not reflect any Creative Cloud order. Please follow the steps in
Locate the C:\Program Files (x86)\Common Files\Adobe\OOBE directory and rename it to OOBE_OLD
Download and reinstall the Creative Cloud Application from https://creative.adobe.com/products/creative-cloud.
You can also consult : http://helpx.adobe.com/creative-cloud/help/install-apps.html
Hope it helps your issue.
Regards,
Rajshree

Hello, I have paid the application ADOBE PREMIERE PRO CC, in Creative Cloud still shows "buy", where is the problem?

Hello, I have paid the application ADOBE PREMIERE PRO CC, in Creative Cloud still shows "buy", where is the problem?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Will a complete Creative Cloud version allow me to make multi folio apps?

Hi,
I wonder if anyone can clear something up for me please? I subscribed to the complete creative cloud package over the phone earlier, and checked with the person I spoke to that I could make multi folio apps with it. I'm putting together a magazine, so need to sell subscriptions and want to have all of my issues grouped together. I explained all of this and the woman I spoke to said I would be able to make multi folios, and that the complete creative cloud subscription would be the best one for me to get.
However, now I'm subscribed to it, I don't seem to be able to do create multi folios. Only single folios are available.
So I'm just checking whether I've been misinformed? Do I need to subscribe to the Professional Edition so my magazine can have subscriptions? Only that's £347 a month, versus £70 for the complete creative cloud subscription.
Also, if I do need Professional Edition, do I have to commit for a whole year with the subscription or can I subscribe month to month?
Thanks, I really appreciate any help anybody has for me
Vincent

No, you can only create Single Edition applications with your Creative Cloud subscription. If you want to build and submit a multi-folio application you'll have to sign up for either a Professional or Enterprise account.
I believe you can sign up for the Professional edition on a month-to-month basis.
Neil

Complete creative cloud not showing in subscriptions

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