Complete My Album doesnt work?!?

I recently purchased a song off of an album on iTunes (for some reason, the complete my album button is not there but thats beside the point). I clicked on "BUY ALBUM" and after prompting me to make sure I want to buy the album, another box appears telling me "you already have one song downloaded from this album, would you like to CANCEL, BUY ALBUM, or COMPLETE MY ALBUM. Naturally I choose the COMPLETE MY ALBUM option expecting the downloads to start but NOTHING HAPPENS
I've already clicked BUY yet I have no downloads!! iTUNES HAS RIPPED ME OFF - PLEASE SOMEBODY HELP.

Were you actually charged? If not, can't say they exactly ripped you off. If so, why not email them?
http://www.apple.com/support/itunes/store/browser/

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