"Complete My Album" isn't working on my computer

I can download singular songs, but when I try to download any album with the complete my album feature it doesn't connect. No error code pops up. It just doesn't work (accessing itunes store pops up at the top, but goes away after a few seconds). I can buy the album, but I already have four songs off of it, so I don't really want to pay for those too. I've checked my internet connection, cleared my browsing data, and even turned off my firewall for a little while to see if it was a connection/security problem, but nothing is working. Any help is really appreciated!!!

Hey sorry for the late response but I've been out of town.  I can copy and paste the email responses if necessary or desired, and if it's fixed already this is a moot point anyway, but basically they kept asking me for the order numbers for the two songs I already bought from the specific album I was trying to complete, which I eventually gave them - along with telling them multiple times that the Complete My Album feature wasn't working for ANY album.  They gave me two free song codes to compensate me for the two songs I bought, and then told me to go and buy the album at full price, but the ENTIRE TIME they COMPLETELY ignored that I was telling them that this wasn't an issue with one album but was a larger, seemingly systematic issue that other people were experiencing.  Even after I got the song codes I emailed them back and said AGAIN that this wasn't an isolated feature, and they just sent me the link to the apple Feedback page (http://www.apple.com/feedback/itunesapp.html) and told me to submit my complaint there.  So, technically, my issue was never really "resolved," in that they never fixed the Complete My Album feature that I am aware of - or even acknowledged that anything needed fixing, but I haven't tested it since Sunday.
If it's working for you, then hopefully they fixed it!  I've noticed they've updated to 10.4.1, but the notes don't indicate they're fixing anything about the Complete My Album feature, so I don't know.

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