Complete My Album Misinformation

I own all 4 tracks of U2 Live from Under the Brooklyn Bridge. I bought them in 2004. iTunes Store suggests I "Complete My Album" "at a reduced price".
They show one track (Sometimes You Can't Make It On Your Own) as ready for my purchase. I checked and sure enough -- I already own the track.
Another kicker..
The price for the complete album is $3.96 (four tracks). Apples "bargain offer" price for me to re-purchase track #2 (already in my collection) is $9.00
That's two bugs for the price of one! Shame there is no "report this bug" button on iTunes Music Store.

Update.
I have a large library resulting in over 62 albums which were candidates for "Complete My Album". Here are some notes (keep in my mind I own The Complete U2, and the entire Live from Under the Brooklyn Bridge by U2):
1. I said in a previous post I was offered to buy the remainder of the Brooklyn Bridge album for $9.00. That is incorrect. I was offered $9.00 to buy 10 of 11 tracks to How To Dismantle An Atomic Bomb (the display showed both side by side -- confusing me earlier). The new feature thinks I am missing 10 of 11 tracks (as I mentioned I own them all).
2. After looking around at my library and matching more Complete My Album offers, I notice that all of the "problem ones" seem to be tied to my U2 collection. When I bought The Complete U2 (I don't think the Live under the Brooklyn Bridge album was included in The Complete U2) in mid December 2004, I, like many people had problems downloading Gigabytes of data in one session from Apple's servers. I remember contacting Apple because the iTunes store "thought" I had all the tracks, but I didn't. They (the iTunes Store) performed a "reset" of my download status for this "album" with more than 400 tracks. This is probably the cause of the issue.
I offer via email to provide my iTunes library XML file and iTunes Database file to anyone at Apple to look at. This is a great feature -- lets get it right! I think I just have some out of kilter data no one could have imagined (2.5 years of iTunes purchases)
Thanks

Similar Messages

TS1702 Hi, I bought The Truth About Love album on itunes as a complete my album from my Iphone4S. I can see the name of the album as a purchase on my Mac Notebook 2004, however I am not unable to add the music to my itouch and is doesn't show up in music

Hi,
I bought the Truth About Love/Pink's album on itunes as a complete my album purchase as I had bought a song from the album previously. I bought it via my Iphone 4S. When I turn on itunes on my Mac Notebook 2004 (IOS X 10.4.11) I can see the album as a purchase but it is not listed in my library music nor can I add it to my Itouch 2nd generation. Do you know why? I can access the songs on my iphone but nowhere else.

They will only be on your computer's iTunes if you put them there. If you are in a country where you can re-download music then they should show under the Purchased Link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes. If they don't show there then you can connect your phone to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over.

To complete the album.

I have bought a hits album
and then I want to buy the album, but I see that some of the songs. Already been purchased.
If I buy just the songs that have not been purchased. To complete the album.

Hi,
Try going into Itunes store > quicklinks > Complete My Album. Is this album list here? If not, you only need to the three remaining tracks as you already have the rest from the Hits album.
Jim

ITunes offering a complete my album offer when I go to purchase an album, but won't show the discounted price.

I bought a song off an album a few weeks ago.
So today I was going to purchase the album. Instead of showing the Complete My Album discounted price, it shows the full album's original price.
I click purchase, and it gives me the option to purchase the album at a discounted price (doesn't say what it is).
I select that option, and it redirects me to the same page, same album, same original price with no discount.
I've checked on the ipod app in my iPhone, and it has the complete my album option, same as the original price.
I remember it being a lower price before when I went to check the album, several weeks ago.
So, I went to that Complete My Albums page in itunes, for the full list; I know there's several albums that should still be there.   Nothing.
Is this happening to anyone else?

This has happended to me. Emailed Apple and have gotten no response.

Complete My Album isn't showing up as an option?

I purchased five songs off of an album because I didn't have the funds to buy the full album but now I do and iTunes isn't showing the option to complete my album. Help?

http://support.apple.com/kb/ts1538

HT1849 a single album I already bought can work with the whole album using 'Complete my album'?

I already bought a single album of MUSE (Survival - Single)
and I wanted to buy the whole album of MUSE (The 2nd Law)
then I realized that I could buy other songs except for 'Survival' for $10.7 using 'Complete My Album' (Original price is $11.9)
so I bought 'The 2nd Law' album for $10.7. but there isn't 'Survival' on the 'The 2nd Law' album playlist.
single album and whole album are seperated on the playlist. how I get the whole album playlist??
Do I have to buy 'Survival' in the whole album's list to make perfect 'The 2nd Law' album playlist??
plase help me.

I have this exact same question / issue too and it is definitely something I would LOVE to see Apple fix ASAP. It is especially important to me because so many popular artists release Singles (as Single Albums) weeks or even months in advance of their full album coming out. When I have the choice, I ALWAYS prefer to buy a single song from the album it is on (in case I like the song a lot and want to check out more from that artist) - however, this is often not possible due to the "Single Album" phenomenon. Sidenote: could you just freakin' get rid of Single Albums altogether (when there is an associated real album)? They clutter up the See All Albums view horribly - at least give us a filter or something for the real-deal studio albums vs all the junk.
While it is great that I get "credit" for my purchase from the Single Album towards the real Album (thanks for that Apple), I personally have a strong preference to then see the original single as part of the album instead of as a stand-alone. It's just cleaner organization-wise, easier from a usability standpoint (you can actually listen to the whole album you bought using the album filter!), etc. It would at least be nice to have the choice to "convert" the original single to the Album version, if Apple is concerned about forcing the change (I personally would be happy with a forced change, but if given a choice would always convert).
Please fix this!!!
My example:
-Bought Calvin Harris, "Feel So Close (Radio Edit)" back in March '12 (I think it was released in August '11) for $1.29
-Completed My Album by buying "18 Months" album for $8.70 recently (released Oct 30, 2012)
-Was happy to pay $8.70 instead of $9.99 (got full credit for the $1.29 I spent on the single) - good job Apple
-Am now frustrated that "Feel So Close (Radio Edit)" has different Album info, different Album cover art etc - BAD job Apple
Would love to hear that this is going to be addressed soon - hopefully with a retroactive converter tool too??
PS I realize I could manually adjust the metadata for the track to make it match, but I HATE the idea of doing that. Very clunky solve and I personally would be worried that I missed something or didn't "fully" change everything, the underlying file is not exactly what I would have gotten from the full album version, etc.

Complete My Album and older purchases no longer showing as purchased

I have noticed that on many of my older single song purchases, I do not have the option to complete the album (but on others I do so it isnt some account issue).
It seems that for whatever reason, some albums get re encoded and re uploaded. When that happens they delete the old version from the store but leave it on their servers and your previously purchased songs are still attached to the old no longer available for purchase version. They dont migrate your purchases over to their new replaced version (were talking same exact album here, not a newer extended version or something)
You can re download them from the cloud no problem, but when you view the album in the store, it doesnt show any purchased tracks. If you re purchase one of those tracks it now shows in the cloud that you own it twice. (the album are will usually have slightly different coloring from being rescanned) I downloaded them both and the size was a bit different, the newer one even had a slightly higher bitrate.
Just figured id post this here for anyone not able to complete an album and thinking there is an issue. You can test it by deleting the item from the cloud (it just hides it) then going into the itunes store account area and going to the manage your hidden tracks area. If you sort by songs and click the album name, it will either take you to the album page or tell you that this album is not available in the US store (or whatever region you bought it in). If it says the latter, then you purchases are from an older encoding of that album.
I have no idea why they do it like this, its pretty rediculous and leads to a bunch of issues like the endless threads by confused people not knowing why they cant complete an album. Its because the album you bought a song from isnt for sale anymore, even though one with the same name and songs is.

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I can't find the "Complete My Album" button in iTunes.

Hi I'm new to itunes and hope someone can help me.
I was in the process of buying an album and a window poped up telling me I already have 2 of the songs on this album and this was making me eligible to buy the album at a reduced price. In order to check the songs I already had and to buy the album at a reduced price I had to click the "Complet My Album" tab or to continue and buy the album at full price, it said to click "buy album". When I clicked "Complet My Album" nothing happened.
What am I supposed to do to buy the album at a reduced price?
Where or when does the "Complete My Album" apear? I can't find it anywhere?
By the way, both songs I have from that album where only bought yesterday and today. I just didn't know they were on this album.
Thank you for your attention to my problem.

The link should be in the upper-right of the iTunes Store window, under the Quick Links header, below Browse, Power Search, Account, et. al.

Complete my Album doesn't play the single download as a whole album

I had purchaser the single of the Payphone from iTunes and when the album was released I did a "Complete my Album" purchase of the same Album. iTunes won't play the single when palying the album. It is not shown as being in the album at all, even the track number is omited. How can I get that single to play in order when selecting the Album without creating a special playlist just for this album. I thought when you did a "Complee my album" it would do just that not omit it from the album and keep the single as a seperate track. Any Ideas or did I do it wrong?

Often, a single released in advance of an album will not have the album title associated with it. Instead it is listed as a single. When purchasing the rest of the album, the single is not downloaded again. To fix it, select the single and type command+I to open the song's information window. Select the "Info" tab and edit the album name to reflect the actual album title and enter the correct track number and total number of tracks. Click "OK" at the bottom right of the window to save your changes.

Itunes 9 and where is complete my album gone?

Hi
I'm sorry if this question has been answered before but where can I find the complete my album section in the itunes store? or has it been got rid of?
Thanks for your help
Fortissimo

I'm having the exact same problem. Ever since "upgrading" to iTunes 9 most of my Quick Links such as "My Alerts" "Complete My Album" and "Upgrade to iTunes Plus" have disappeared.
I started one topic on this myself and have seen several others and have yet to see any solution. The problem persists whether I am logged in or not.

"Complete My Album" track order problem

Hello everybody,
I downloaded several tracks from Billy Joel's "The Stranger" in January. Just a few days ago, I decided to "Complete My Album." When I downloaded the remaining tracks, the tags were slightly different, resulting in two entries in my iTunes library. The old tracks had "The Stranger (Remastered)" in the Album field; the new tracks simply said "The Stranger." So I changed the tags on the new tracks to make sure they matched the old ones. Now, they are displayed properly as one entry, except the tracks are in the wrong order. I checked all the fields, including Album Artist, Artist, Track number, Sort Album...any that would affect the order...to make sure they matched. I selected all of the tracks and manually reentered the information. Whatever I tried to do, I could not get the tracks to display in the correct order (in iTunes, or the iPod it was synced to.) The new tracks stubbornly sit atop the old tracks, no matter what I do to them. I also noticed that when I press the little grey arrow next to the new tracks, it links me to the proper page on iTunes. When I do the same with the old tracks, I get an error that says "Could not complete your request. These songs are no longer available in the U.S. store." I contacted iTunes support, and they had no idea what the problem was. They told me to post here. So here I am, hoping that there is some iTunes genius who knows what is going on. I'm assuming that there is some secondary tag information that I can't access that takes precedence over the ID3 listings. Any clues? Please forgive my incredibly verbose question, but I just wanted to give a clear picture of the situation. Thanks for your help.
Self Built Windows XP 3 GHz P4x 2GB RAM

Ahh... yep, that was it. Never would've even bothered to change those, because I didn't think it would effect the track order..
^_^ Thanks a bunch.

I've tried to complete this album several times, but it won't let me?

I've filled out my payment info and everything. But no matter how many times I've tried to complete the album, nothing ever happens.

You can't setup (create) an iCloud account using a PC. You must use an Apple device, a Mac or an iPhone etc. Once you have created an account you can sign in from your PC.

"Completing My Album" function doesn't work

I bought a song about 10 days ago and now want to buy the rest of the album. Several days ago, when, I checked on the album, iTunes offered me the reduced price after giving me credit for the song already purchased. But when I checked yesterday and this morning -- same computer, same iTunes account -- no reduced price is offered. Nor does the album appear when I click on the "Complete My Album" link on my iTunes store home page. Any suggestions?
Thanks.

This is so incredibly frustrating... I have bought 6 singles as they came out for an album, once the album came out, I only got credit for TWO songs. So now, iTunes wants to charge me 10.01 for something that should only cost 6.05!!

Cannot Complete An Album

This is the first time I have experience this problem.
On the itunes store there is a link to "Complete My Album" and I can see all the offers available to me. However when I click on one of them and it takes me through to the album tracklisting my previously purchased items are not grayed out stating they are previosly pruchased and the album shows at full price.
When I click buy album it warns me that I have already purchased songs from the album and asks me to click either complete my album or to purchase the full album.
When I click complete my album it returns to the tracklisting but again nothing is grayed out and I am back at square one.

I have just purchased some random songs and they download no problem but again on the store they do not show as purchased. It's the first time I have used the store in a couple of weeks but it's not happened before.
Also the purchase history is all correct.
Really frustrating!!!!

Cannot Complete My Album

Hey. So I want to complete my album for the new Coldplay album, however, when i click purchase album, then complete my album option, nothing happens. I've tried this a hundred times, restarted itunes and everything.
I can purchase indavidual tracks, but I don't want to spend extra money, and I wouldn't be able to get the album only song....
any ideas?

That's because it was released just few minutes ago since its 12:41 AM as of this post. Wait a few hours or in the morning to iTunes to update pre-release status to released status.

Complete My Album Misinformation

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