Complete my album offers on Iphone

I have noticed overnight Itune on the Iphone has removed the Top Ten's and now includes complete my album offers.
I have quite a few offers on the offers page, however, when I go to buy it, a pop up advises me that I can buy the album full price, or view the outstanding offer on that album.
It then takes me back to the offer page, and it just goes round in circles!
Anyone know whats going on?

I see today that my Complete My Album items have been restored.  While I think the customer service could be better than a "Sorry About Your Luck" message, I appreciate the resolution to my issue

Similar Messages

  • Complete My Album Offers Gone.

    All my complete my album offers are gone. Every single one of them. When you go to any of my albums pages in iTunes, it doesnt recognize ive bought any of the songs off them. Any one know whats happening?

    Try finding the items on your computer first then try if you can redownload the items from your Purchased page.
    iTunes: Finding lost media downloads
    http://support.apple.com/kb/TS1408
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    You can also contact support for more help.
    http://www.apple.com/support/itunes/contact/

  • My "Complete My Album" offers are gone?

    I opened my iTunes store today and all of my "Complete My Album" offers were gone. I know I had at least 12 yesterday and now they're all gone. The setup also looks different than before. My Purchased list still shows everything I have bought with my account. Could this possibly have to do with the switch to iCloud?

    Try finding the items on your computer first then try if you can redownload the items from your Purchased page.
    iTunes: Finding lost media downloads
    http://support.apple.com/kb/TS1408
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    You can also contact support for more help.
    http://www.apple.com/support/itunes/contact/

  • ITunes offering a complete my album offer when I go to purchase an album, but won't show the discounted price.

    I bought a song off an album a few weeks ago.
    So today I was going to purchase the album.  Instead of showing the Complete My Album discounted price, it shows the full album's original price.  
    I click purchase, and it gives me the option to purchase the album at a discounted price (doesn't say what it is).  
    I select that option, and it redirects me to the same page, same album, same original price with no discount.
    I've checked on the ipod app in my iPhone, and it has the complete my album option, same as the original price.
    I remember it being a lower price before when I went to check the album, several weeks ago. 
    So, I went to that Complete My Albums page in itunes, for the full list; I know there's several albums that should still be there.   Nothing.
    Is this happening to anyone else?

    This has happended to me. Emailed Apple and have gotten no response.

  • Complete My Album Misinformation

    I own all 4 tracks of U2 Live from Under the Brooklyn Bridge. I bought them in 2004. iTunes Store suggests I "Complete My Album" "at a reduced price".
    They show one track (Sometimes You Can't Make It On Your Own) as ready for my purchase. I checked and sure enough -- I already own the track.
    Another kicker..
    The price for the complete album is $3.96 (four tracks). Apples "bargain offer" price for me to re-purchase track #2 (already in my collection) is $9.00
    That's two bugs for the price of one! Shame there is no "report this bug" button on iTunes Music Store.

    Update.
    I have a large library resulting in over 62 albums which were candidates for "Complete My Album". Here are some notes (keep in my mind I own The Complete U2, and the entire Live from Under the Brooklyn Bridge by U2):
    1. I said in a previous post I was offered to buy the remainder of the Brooklyn Bridge album for $9.00. That is incorrect. I was offered $9.00 to buy 10 of 11 tracks to How To Dismantle An Atomic Bomb (the display showed both side by side -- confusing me earlier). The new feature thinks I am missing 10 of 11 tracks (as I mentioned I own them all).
    2. After looking around at my library and matching more Complete My Album offers, I notice that all of the "problem ones" seem to be tied to my U2 collection. When I bought The Complete U2 (I don't think the Live under the Brooklyn Bridge album was included in The Complete U2) in mid December 2004, I, like many people had problems downloading Gigabytes of data in one session from Apple's servers. I remember contacting Apple because the iTunes store "thought" I had all the tracks, but I didn't. They (the iTunes Store) performed a "reset" of my download status for this "album" with more than 400 tracks. This is probably the cause of the issue.
    I offer via email to provide my iTunes library XML file and iTunes Database file to anyone at Apple to look at. This is a great feature -- lets get it right! I think I just have some out of kilter data no one could have imagined (2.5 years of iTunes purchases)
    Thanks

  • Complete My Album Really a Limited-Time Offer?

    I have a bunch of random singles I bought over a couple years, for which the Complete My Album feature expires on all of the on June 26, 2007. Makes sense, that's there is a cut-off date before which they offer all expires on the same day.
    Then I have more recently purchased singles for which the Complete My Album feature expires on various dates; it seems about six months after the purchase of the first single from that album -- each item in the list displays an "offer expires" date. Yet on the Complete My Album page, the round yellow graphic in the right corner says "Limited Time Offer - Expires June 26, 2007".
    So, does the whole Complete My Album program really expire on June 26th, or is it an ongoing iTunes Store program and that graphic is merely intended to get the point across that the feature is not good forever on all albums no matter when you bought the first single, but rather ends up making it look like the whole program expires on that date?

    I would think that the expiration applies to the tunes that are in the 6 month window. The "complete" option would likely still be valid for future purchases. As we are just users like yourself we have no inside info as to what Apple's intentions are.
    You can always contact iTS Customer service via the links on this page http://www.apple.com/support/itunes/store/ and see what the reply says.
    MJ

  • Completed an album on Mac, won't show on iPhone

    So We The Kings had released four singles from their new CD which I bought. Tonight, they released the entire CD and I did the "Complete my album" option. The singles did not go onto the album, so I went into their info and changed their Album name to the new CD's title. Now, on my computer, they all come up as one album. On my phone, three of the singles are not on the album and keep asking my to purchase the 3 again, even though one of the singles is listed under the album. What do I do?

    Hello there, dylanne.
    Sounds like you should be able to sync your iPhone to your Mac and that should transfer your info, as it is on your computer, to your phone:
    iOS: How to transfer or sync content to your computer
    http://support.apple.com/kb/ht1296
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I just just got the new IPhone 5.  How do I get everything from "The Cloud" onto my new IPhone?  I have a LOT of complete music albums I purchased from ITunes

    I just just got the new IPhone 5.  How do I get everything from "The Cloud" onto my new IPhone?  I have a LOT of complete music albums I purchased from ITunes
    And would very much like to retrieve it. Help please & thank you everyone

    Transferring from old to new
    http://support.apple.com/kb/HT2109

  • ITunes offers "complete my album" but nothing happens when I click on the button

    I tried to purchase an album of which I own one song and was offered a  offer to complete my album. When I click on the 'complete my album button" it returns with the same price and when I click that button the same thing happens again; I'm offered the opportunity to complete my album.  A
    Any suggestions?

    There are some acceptions to the availability to "Complete my Album", see this list - does something apply in your case?
    iTunes Store: Complete My Album Frequently Asked Questions (FAQ)

  • TS1702 Hi, I bought The Truth About Love album on itunes as a complete my album from my Iphone4S.  I can see the name of the album as a purchase on my Mac Notebook 2004, however I am not unable to add the music to my itouch and is doesn't show up in music

    Hi,
    I bought the Truth About Love/Pink's album on itunes as a complete my album purchase as I had bought a song from the album previously. I bought it via my Iphone 4S.  When I turn on itunes on my Mac Notebook 2004 (IOS X 10.4.11) I can see the album as a purchase but it is not listed in my library music nor can I add it to my Itouch 2nd generation.  Do you know why?  I can access the songs on my iphone but nowhere else.

    They will only be on your computer's iTunes if you put them there. If you are in a country where you can re-download music then they should show under the Purchased Link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes. If they don't show there then you can connect your phone to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over.

  • I've tried to complete this album several times, but it won't let me?

    I've filled out my payment info and everything. But no matter how many times I've tried to complete the album, nothing ever happens.

    You can't setup (create) an iCloud account using a PC. You must use an Apple device, a Mac or an iPhone etc. Once you have created an account you can sign in from your PC.

  • "Completing My Album" function doesn't work

    I bought a song about 10 days ago and now want to buy the rest of the album. Several days ago, when, I checked on the album, iTunes offered me the reduced price after giving me credit for the song already purchased. But when I checked yesterday and this morning -- same computer, same iTunes account -- no reduced price is offered. Nor does the album appear when I click on the "Complete My Album" link on my iTunes store home page. Any suggestions?
    Thanks.

    This is so incredibly frustrating... I have bought 6 singles as they came out for an album, once the album came out, I only got credit for TWO songs. So now, iTunes wants to charge me 10.01 for something that should only cost 6.05!!

  • Cannot Complete An Album

    This is the first time I have experience this problem.
    On the itunes store there is a link to "Complete My Album" and I can see all the offers available to me.  However when I click on one of them and it takes me through to the album tracklisting my previously purchased items are not grayed out stating they are previosly pruchased and the album shows at full price.
    When I click buy album it warns me that I have already purchased songs from the album and asks me to click either complete my album or to purchase the full album.
    When I click complete my album it returns to the tracklisting but again nothing is grayed out and I am back at square one.

    I have just purchased some random songs and they download no problem but again on the store they do not show as purchased.  It's the first time I have used the store in a couple of weeks but it's not happened before.
    Also the purchase history is all correct.
    Really frustrating!!!!

  • Complete my Album - track missing from download!

    Hi
    I bought a single a while back (Witchcraft - Pendulum) and iTunes offered me to complete my album. I did so, however, the album it downloaded is missing the track that I had originally (Witchcraft) as expected, but as it was a single and not part of the album, it is not included in the album, i.e. if I want to listen to the whole album on my iPod, it misses Witchcraft out because it is in its own album (a single).
    Does this make any sense?
    Thanks

    Same thing has been happneing to me - last 4 or 5 downloads. Very spurious, 1 or two tracks just go missing - they never make it to my hard drive but show up as missing in itunes.
    I've contacted Apple support each time and they have re-posted them to my account - but its a real pain. this last time it happened, apple support seemed a little more reluctant to re-post.
    This is definitely a new bug in the system - I've downloaded successfully for years and only in the past 6 months have started to experience this.

  • Complete My Album gone after purchasing multiple songs

    Hi,
    So this is a new one.  I bought 6 $0.99 songs off an album priced for $7.99.  After that, I saw "Complete My Album" in the album page in the iTunes store on Mac, iPhone, and iPad.  Last night, I bought another 2 of those songs - and <poof> the "Complete My Album" option was replaced with the option to buy the album for the full $7.99 price.  I've only spent $7.92 on the songs, so you'd think I'd have the option to buy the remainder for 7 cents!!!
    Now, granted, my move was stupid ....but iTunes seems to have a bug here!

    Thanks for the heads-up! I had a look on the home page prior to posting my question & couldn't see it, but now Complete My Album has reappeared -- either that or my vision has improved this evening!

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