Complete uninstall of Photoshop Elements & Premiere Elements 9 from Windows 7 64 bit

I purchased Photoshop Elements 11 and Primere Elements 11. I am manually uninstalling Photoshop and Primere Elements 9 before installing ver 11.
I went through the Control Panel - Add/Remove Programs to do this. The process completed, but the following problems remain:
1. Entries for Photoshop Elements 9 and Primere Elements 9 are still in the list in CP - Add/Remove Programs. Re-uninstalling from there brings up Windows Installer msg " This action is valid for products that are currentlly installed"
2. Entries for Photoshop Elements 9 and Primere Elements 9 are still in the Start Button - All Programs.
3. The entries for the uninstalled programs are not listed at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
3. I could delete the folders pertaining to Photoshop Elements 9 from where the files were installed originally. However, when I try to do that I get a msg saying that I need permission from SYSTEM to do that and the delete fails.
A gazillion folders and files remain in D:\Program Files (x86)\Adobe\Adobe Premiere Elements 9
4. The only entries in Services.msc for Adobe are for Acrobat Update Service and Flash Player Update Service.
So, obviously, the uninstall did not complete properly.
How do I manually remove all traces of Photoshop Elements 9 and Primere Elements 9 from my system? Does Adobe have any automated tool to do this?
Thanks.
Aloke Prasad

There is a "clean script" for CS products that you might look at, but I have NO idea if it works for Elements products
CS5 Clean Script http://kb2.adobe.com/cps/829/cpsid_82947.html
or http://www.adobe.com/support/contact/cs5clean.html

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Got error during installation saying serial number is invalid for a photoshop and premiere elements package I bought from Adobe website last year. Anybody has a solution for this? Thanks.

Got error during installation saying serial number is invalid for a photoshop and premiere elements package I bought from Adobe website last year. Anybody has a solution for this? Thanks.

Does your serial number show on your account page?
https://www.adobe.com/account.html for serial numbers on your Adobe page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Cannot activate Photoshop and Premiere Elements 13 on Mac

my hard disk crash and I have to reinstall Mac OSX on my system. After new Yosemite OS installed, I restore all user apps and data from Time Machine. After entire, Elements Organizer 13 started to behave abnormally. The app open with a help request dialog window in the middle of the screen, and I cannot close it.
so I proceeded to uninstall Photoshop and Premiere elements 13 and a,so Elements a Organizer using built in Uninstaller
aafter uninstalled, I proceed to reinstall both app using the original app files ai download d when the apps were purchased.
it ask for serial number, I enter the serial correctoh but both app refuse to activate, stated that the serial cannot be validate and ask me to contact support
i do so and have chat with Adobe support for more than 30 minutes, no solution Offered which is so frustrating. I ask the tech support to provide me instruction an new serial key or method to solve this problem by mail. But there is no follow up at all.
what on Earth can I do to reinstall and activate both apps?
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I'm sorry to have to inform you that I am completely dumb! Therefore, any communication will be via e-mail. You can use <removed>, which is also my Adobe account.
Aggiornamento di Photoshop Camera Raw 9.0
Si è verificato un errore durante l'installazione di questo aggiornamento. Chiudete e riprovate più tardi. Codice errore: U44M1I210
Photoshop Camera Raw 9.0 update
It was an error during installation of this update. Close and try again later. Error Code: U44M1I210 "
Thanks for the assistance. My best regards.
Paolo

Why is the upgrade for Adobe Photoshop and Premiere elements more expensive than just buying them?

I currently have Photoshop and Premiere Elements 12 installed on my mac and when I go to upgrade to 13 the price increases from just buying the two because of the sale. Can I just buy them for the cheaper price and uninstall the current version? ..or do I have to upgrade and pay more money?

I don't want to have several full versions! I wanted just to upgrade it.
Whether you buy one "full" version and upgrade it several times or buy several "full" versions, after installation, the end result on your hard drive is exactly the same.
The only difference between upgrade and "full" is the price you pay at the time of upgrading.
If the "full" version happens to be cheaper than the upgrade then buy the "full" version. Nothing lost. Nothing gained.
A "full" version actually makes your life easier since you only need to enter one serial number if you ever need to re-install. With an upgrade, you have to enter the upgrade serial number plus the earlier version qualifying serial number - people often lose the previous version serial number.

How many times can I install Photoshop and Premiere Elements 13?

How many times can I install Photoshop and Premiere Elements 13?

mbuenger
Are you referring to how many times can I install, uninstall, reinstall Photoshop Elements 13 or Premiere Elements 13 on the same computer?
Or, how many of your computers can have a same purchased activated serial number at the same time for either of these products?
If the former, I know of no limit.
If the latter, the answer would be as John as mentioned.
ATR

Is there any "simple" documentation on the steps to download and install Photoshop and Premiere Elements V13? The downloads seems to work but there's nothing clear on what do you do next.

I've been messing with computers since 1958 and I've never seen such a mess as trying to download and install the recently purchased copies of Photoshop and Premiere Elements Version 13. Slow downloads? Sure, but I can live with that. But once downloaded, what next? Look for a xxx.exe file somewhere in the pile? Read the "ReadMe" file? All I seem to get is unzipping some files with nothing leading me into the proper steps. I can't even seem to get off the ground. Everything I touch unzips and just lies there. I hate to think I've gone dumb after all of these years, but "user friendly" this is not. My "Your order confirmation" sheet gives me "Follow the instructions below to start using it today" and the first three steps work as you'd expect. Step 4 states "After you have completed the download process, your serial number will be displayed in the download center." Step 5 is "You can log back into 'Adobe Account Management' in the future to re-download your product or retrieve your serial number. ...." I have no problem with my serial number but there seems to be a lot missing between Steps 4 and 5. It would be nice to have this information as pretty standard "stuff. Computers are supposed to do super stuff without a lot of time-consuming problems with a simple process like installing the software. I'm feeling a bit hostile about this but it is a time-consuming, frustrating process.

Justin created a guide to using Favorites. It will help you a lot with what you seek. He has a link to it in this thread.
http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/Exploiting-FiOS-TV-Favorites/m-p/9935

How can I download Photoshop Elements & Premiere Elements 9.0?

Had a hard drive failure. Reinstalling all software. Windows 8, 64-bit. I had both Photoshop Elements and Premiere Elements 9.0 (& updated versions) installed on the failed drive but now neither program will install onto my new hard drive. Help!

Hi ia3d,
You can download Photoshop and Premiere Elements 9 from the direct download links available at : http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.h tml
But make sure you follow the important steps mentioned on the page before initiating the download.

I downloaded and installed Photoshop Elements & Premiere Elements. I then launched Photoshop Elements Organizer and imported approx. 28,000 photos (including some videos). A window opened indicating that many of the photos had tags, and asking if I want

I downloaded and installed Photoshop Elements & Premiere Elements. I then launched Photoshop Elements Organizer and imported approx. 28,000 photos (including some videos). A window opened indicating that many of the photos had tags, and asking if I wanted to add the tags. I said yes, and the process began. When it reached 60% a window opened indicating that "Elements 13 Organizer has stopped working", with the only option being to "Close program."
I've since tried to open organizer several times, but it goes immediately to "Elements 13 Organizer has stopped working". I was able to open Editor, and tried opening Organizer from Editor, but encountered the same problem.
FYI, I have an open case (#0214505556), but have not received the help I need.

This issue is with respect to Elements 13.

Hardware for Photoshop Elements/Premiere Elements 9

I'm buying a PC for my 9th grade child, who will be making short movies (5-10 minutes) and burning to DVD for school projects. I will be purchasing the Photoshop Elements/Premiere Elements 9 bundle. The PC will also be used for writing papers, reports, etc., but I suspect that the PSE9/PE9 will be the software that drives the PC to its knees. We'd be using a DV camcorder with a 1394 cable for video capture, or a HD camcorder with SD cards.
The household is a PC/Windows sort of household. I can get a discount buying HP stuff, and the budget is somewhat limited. I'd appreciate comments on my thoughts/options below, especially for the video cards (I assume that those will affect performance the most?)
All the HP configurations within my budget include:
1600x900 monitor (I'm thinking of upgrading to 1920x1020)
DVD multiburner (I'm not upgrading to Blu-Ray)
Windows 7 Home
Intel i5-650 dual core (possible upgrade to i7-750 quad core)
6GB RAM
Video card choices: 1GB nvidia Geforce 315, or 1GB ATI Radeon HD5450 (lower end slimline HP box)
2GB nvidia Geforce GT420, or 2GB ATI Radeon HD5570 (higher end HP minitower)
1 hard disk only (3GB/s 750 GB or 1 TB drive)
I was testing the trial version of Premiere Elements 9 on my laptop at home, which runs Vista-32, 3GB RAM, and has nvidia 9600m GT graphics. I found that the performance was acceptable (although I didn't exercise the software very hard), until burning to DVD, at which point I went to have dinner while the laptop was burning the project (and didn't finish burning until after dinner & dessert!).
I appreciate the advice!
Thanks!

Back on the hardware page where you started this, "look up" to Hardware Guidance -- Look here first, it's the best way to start
Click and read all of the articles
You really MUST have a minimum of TWO hard drives for video editing
Read Harm on drive setup http://forums.adobe.com/thread/662972?tstart=0
- click the embedded picture in Harm's message to enlarge to reading size
- you need AT LEAST 2 drives for video editing, 3 is better
- some HD formats work better with (require) RAID
NEVER, EVER use Partitions!!!
Read Hunt on Partitions http://forums.adobe.com/thread/650708?tstart=0
A link with many ideas about computer setup http://forums.adobe.com/thread/436215?tstart=0
Since Elements is 32bit there is no advantage to having more than 6 Gig of ram
Since Elements does NOT do hardware video acceleration using the video card, the less expensive ATI card is OK
Since Elements does NOT use dual video cards for anything, you only need one ATI card
For HD video you absolutely need the i7-750 quad core
More on Trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for easy video editing
One hard drive is not as good as two which is not as good as three

Adobe Photoshop Elements & Premiere Elements 9

Any word when Adobe Photoshop Elements & Premiere Elements 9 will be released and what will be new and improved. I have 7 and was wondering if I should purchase 8 now or wait for 9?
thanks
Al

As always, well-done! From my observations, your predictions have been so very close as to be considered 100%. If you missed something, well I missed that too in the released version. I also allow rounding of a day, or two, so would never consider a Sept. 24th release to be different than a Sept 22nd release - anywhere in that time frame counts as being perfect in my book.
Time is rapidly approaching!
Thanks as always,
Hunt

Will Photoshop Elements Premiere 11 for Windows work on Mac?

I bought Photoshop Elements Premiere 11 for Windows download from Dell, registered it with Adobe and downloaded it onto my Mac. But it won't open up without the right application. What application? And where do I get that? Or do I need some patch so the Windows version will work on Mac?

the windows version won't work on a mac unless you install a windows emulator and install it on that.
even easier, you can use a cross-grade: http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

Which files need installation for Photoshop and Premiere Elements 9

In the list of files for download for the Photoshop and Premiere Elements 9 Plus package that I just purchased,
(Windows 7) there is a single "Premiere Content ALL" file of ~4.2GB. There are also 6 files called "Premiere
Content 1" (and 2 2nd 3), and "Premiere Content 1 HD" (and 2 and 3).
After smooth installs of the PSE and PRE programs proper, in doing the install of the "Premiere Content ALL"
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What I would like to know is: are the 6 Content 1-3 and 1-3 HD file included in the Content ALL file, and if so,
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I don't want to just try installing the individual Content files over the ALL file install, as that might well screw
something or other up.
I tried getting an answer to this on the phone with Adobe support, but could not get an unambiguous answer
from either of the two support people I spoke to.
Any help would be appreciated.
Thanks ...
/kim

Thanks for the reply.   The real question though was/is are ALL the files contained in the 6 separate content archive files
(Content 1, Content 2, Content 3, Content HD 1, Content HD 2, and Content HD 3) also contained in the single archive
file called Content ALL?
Since I was unable to get a definitive answer to that question, I went ahead and downloaded all 7 of the Content archive
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for their respective 7z file, using their own filename as the argument to the builtin program.
The overall result is that I have verified to my own satisfaction that the contents of the 6 individual Content XX files
*are* contained within the single Content ALL file.
It would have been NICE if Adobe had bothered to TELL their customers that, so they wouldn't spend twice the time in
downloading 6 unnecessary files which in reality just duplicate the ALL file.   Plus in my case, spending an hour or
two verifying that the contents of the 6 files were also in the ALL file.   Sheesh.
C'est la vie ...

When uploading to Facebook how can I remove the "via Photoshop & Adobe Premiere Elements Uploader" ?

Hi everyone,
I am slowly getting to grips with Premiere Elements12.
When uploading to Facebook how can I remove the "via Photoshop & Adobe Premiere Elements Uploader" ?
I see there was an earlier posting (http://forums.adobe.com/message/3320214#3320214) which was for version 8, and I can understand the issue, but, (assuming its the same issue) has a remove tagline feature been installed??
Is this also the same in the Pro version?
Thanks in advance for any good info
Pete

Offul Duster
I do not know if Premiere Pro CS6 CC offers an upload to Facebook export. Strictly an Elements Windows person here.
The Premiere Pro Forum is a good place to ask about that.
http://forums.adobe.com/community/premiere
I do not have any Facebook accounts, so I cannot answer your specific Facebook question, but generalizing I can offer the following suggestions.
If your issue with Publish+Share/Computer/Social websites/Facebook is with tagging, you might want to check the Facebook web site for the Video Manager section of it (or that by some counterpart name). I know that YouTube at the YouTube web site allows the account holder to go into Video Manager and manage his/her tags for the file uploaded there and displaying. Have you been there and done that type of thing for your Facebook upload.
Please see
https://www.facebook.com/help/tag-suggestions
https://www.facebook.com/help/privacy/photos
Please review and then let us know the outcome.
Thank you.
ATR
Add On...As suggested in your inserted link, in Premiere Elements can you export to file saved to computer hard drive and then upload that file from there to Facebook at the Facebook web site without the tagging issue?

Adobe Photoshop and Premiere Elements 10

I purchased Adobe Photoshop and Premiere Elements 10, but the DVD will not load. Help!

It is possible the disc is defective. Can you read the contents of the disc? If you are unable to find a file that resembles an executable for the type of system you own, then you should contact support to confirm that your discs are faulty and they can probably point you in the right direction for obtaining new discs.
Here are some links to help make contact if you find the need to:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/
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You should be able to download the software as trials via the links below and use the serial number from the discs to activate.
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Hi, I have bought Photoshop and Premiere Elements for windows, but I now have a iMac and would like to deactivate on the PC and transfer the programs to the iMac. Is that possible even do I bought it for Windows?

Hi, I have bought Photoshop and Premiere Elements for windows, but I now have a iMac and would like to deactivate on the PC and transfer the programs to the iMac. Is that possible even do I bought it for Windows?

Normally an Elements purchase is good for both platforms. You should only need to download and install the Mac versions of the programs and install and activate them using the serial number you have from the opriginal purchase.

Photoshop and Premiere Elements Upgrade to V8

Hi,
I am very annoyed with Adobe. I just bought a copy of Photoshop and Premiere Elements 7 on Friday and guess what???
I have obviously opened and installed it and used it a bit. I cant believe that Adobe didnt mention/promote V8 in any way.
Anyway, does anyone know if there is a free upgrade to V8? Or is there a way I can reject V7 and get Adobe to exhchange it for V8?
Cheers

I agree. Adobe has always been great at this, unlike some other software companies. Corel comes immediately to my mind. Seems that they offered a US$20 off of the upgrade price, when Painter XI came out, and one had just bought Painter X. Whoopie!
Going back a bit, Adobe did not even charge shipping and handling for media, within the 30 days. One got the full box with manual (if provided), and new discs. Do not know exactly how downloads are handled, as I have never gotten any Adobe product, except in the full-boxed form.
If you purchased from the Adobe Store, they'll have your S/N and records, but I've have a copy of my receipt handy, just in case. If you bought from a retailer, have that receipt and S/N, when you make the call.
Good luck,
Hunt

Complete uninstall of Photoshop Elements & Premiere Elements 9 from Windows 7 64 bit

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