Completed Form requires Asian Language Pack w/ no visible Asian characters

Why do Reader users receive a notification requiring them to install the "Asian Language Pack" after I fill out a form and send it? The form has no visible Asian characters.

Fonts listed under Document Properties of the completed form are: TimesNewRomanPSMT (TrueType) & TimeNewRomanPS-BoldMT(Embedded) TrueType.
I neglected to mention that the original form (incomplete) does not require the Language Pack. What settings/preferences can be changed in Acrobat to prevent Unicode (or other unwanted Fonts) from being used when completing the form?

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Adding East Asian Language Pack

[I stupidly posted this in the Bold forum. Reposting here, where this topic obviously belongs.]
Hi, all,
I've read the BlackBerry KB on how to install the East Asian Language packs on my BlackBerry. But I am still confused. The directions say:
Open BlackBerry Desktop Manager.
Connect the BlackBerry smartphone.
Select Applications.
From the Install/Remove Application screen select East Asian Language and Input Support.
Click Start. The installation will begin.
But clicking the "Applications" button brings up a window that manages third-party applications, not BlackBerry applications and extensions. It shows all of the third-party applications I have installed (Evernote, Google Maps, WhatsApp, etc.).
There is a "+" button on the left of this applications window, but that brings me to a Finder window to search for files on my Mac. There is a "Start" button, but pressing that without changing checkboxes next to the applications raises the following error: "BlackBerry Desktop Software failed to validate your BlackBerry device update. Aborting install due to validation failure. Some packages contain unsatisfied dependencies."
So, it seems that the KB instructions are incomplete. Exactly where do I see the "East Asian Language and Input Support" option on my Mac BlackBerry Desktop Sofware? Perhaps I am supposed to use Finder to browse to some location on my Mac select an East Asian Pack file?

Hello drummonds,
Is your Mac connected to an internet connection?
Is your device unlocked and you are using a different carrier than that of the one branded to your device?
Backup your device data and reinstall your software as shown in KB19915; once the reload completes try going back into the Add/Remove applications tab.
Let me know how you make out.
-HMthePirate
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South east Asian language pack

i would like to ask where can i download chinese language pack for my torch since my phone was bought in uk...? and how can i install it to my phone?
many thx!

Hi seranhui
Welcome to the Community
There are already many threads related to your Query .In order to Install Chinese Language pack you had to Download and Install An All Language OS pack on your device which will allow you Chinese language.If you want it you can try It this way :
First remove any OS pack from your PC or laptop then
1. Download the All Language OS pack from here and Install it in your PC or Laptop Carriers
(make sure you are downloading for the same model as you have )
2. Download and install the latest BlackBerry desktop software from here BlackBerry desktop software
Then using desktop software perform your full backup of your device.
3.Search your C: drive for Vendor.xml and delete them, there may be one or two vendor.xml ( On your Pc change your folders option to show hidden files/folders ) :
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\Windows UserName\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
5. Go to C:\Program Files\Common Files\Research In Motion\AppLoader. (For 64-bit Vista or Windows 7, the path will be C: > Program Files x86 > Common Files > Research In Motion > AppLoader) double click Loader.exe.
Upgrade will continue then After Installation of New OS restore your backup from BlackBerry desktop
Software.
Then Connect your Device to BlackBerry Desktop Software then using Application loader you can add Chinese input on your device.
KB17208 : How to install and configure East Asian language packs on a BlackBerry smartphone.
KB05305 :Localization support for BlackBerry smartphone
Try it and I hope you will be able to achieve your end result
Prince
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HOW TO: Install East Asian Language Pack on Blackberry 9780

Hello!
I bought a new Blackberry and want to install Korean, Chinese and Japanese on it A.K.A the East Asian Language Pack. I previously had a Blackberry 8520 and installed the language pack successfully by following this tutorial. I thought that it would work if I tried it with my new phone but it doesn't.
I tried using .JAR files by transferring directly on my phone and installing it from there, but no results. I also tried using .COD and .ALX files but there were no results! I'm confused because the other languages such as English and French appear if I use Desktop Manager or Desktop Software but it doesn't show ANY East Asian languages at all.
Can anyone please help me resolve this problem?
My phone details are as follow:
Blackberry 9780
6.0 Bundle 2647 (v6.0.0.600, Platform 6.6.0.223)
Network: T-Mobile
Bought from: Carphone Warehouse
Thank you!

Hey Ld0ttx,
Sorry for the delay in replying.
T-Mobile UK does not have east asian language pack for the BlackBerry Bold 9780. This is carrier specific though, some other network service providers may have the language pack but the BlackBerry will have to branded for the other provider.
-ViciousFerret
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Include Asian Language Packs for Reader 7.07 in GPO Installtion using Installshield Tuner

Dear all,
using the Installshield Tuner to create the necessary files (like the mst file) works fine.
The deployment of the Acrobat Reader 7.07 with Group Policy works fine as well, but is there a possibility to include the Asian Language Packs(Chinese Traditional and Modern) within this Installation?
They are only available as .exe files. Can they packaged to msi file or are already available?
The option (launch other applications) to run files is not good, because some people don't have local admin rights.
I tried manual installation by copying the missing files (CIDFonts and CMAP Folder, and anotherfile) later on and that didn't work as well.
I spend a lot of time of searching, but no result so far. Are there any suggestions?
Thanks a lot in advance!
Andreas

run the installer exe and grab the msi file out of the %temp% folder

Asian Language Pack

Hi there,
i was wondering as i switched from winmo device to bb
i could read and input asian language like chinese in my winmo device
but i dun seem to be able to find out more about this input language pack for my storm, as i do need to email, or sms in chinese language to some of my business contact and family members who likes to text in chinese sms.
i have requested a langauge pack from my mobile provider and still waiting for reply *cross fingers
and i do not want to install any "leak OS" or downgrade my current 4.7 OS
anyone who has experiences on this, kindly advice?..
apology if its a repeated posting
Message Edited by edren on 03-22-2009 06:02 AM
Solved!
Go to Solution.

While this isn't for the faint at heart, I know that OSes from certain carriers often come with Asian language support. The OS I currently have installed gave me the option of installing Asian language support (it is a leaked OS though). Installing these OSes doesn't void your warranty, but if you need service, it may make it more difficult to obtain as unofficial releases from other carriers or from leaked versions are not supported (you may need to revert to the original OS before obtaining support). That said, this would indeed be one way to be able to get Asian language support.
Message Edited by Krypto on 03-22-2009 09:09 PM
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Installing East Asian Language Pack Always Fails

I need help. I've been trying to install east asian font encoder but everytime I try, it always says "failed and the installation has to abort." Can anybody help me? I tried installing once but it got deleted. Now, I can't install at all and I really need it. Please help me. My blackberry is Curve 8900. and I'm using a desktop sofeware for mac os x.

Hi Naishdh
I had Downloaded and Installed an OS All Language pack install it on my PC getting Thai Character and font support as well as language and input support.I think you had messed up something. Ok so let start it from begaining ,Please do exactly as mentioned :
First of all Remove any OS packages from your PC or Laptop which you had installed .
1.Locate and download the OS Pack having All Language from here and Install it in your PC or Laptop Carriers
(make sure you are downloading for the same model as you have )
2. Download and install the latest BlackBerry desktop software from here BlackBerry desktop software
Then using desktop software perform your full backup of your device.
3.Search your C: drive for Vendor.xml and delete them, there may be one or two vendor.xml ( On your Pc change your folders option to show hidden files/folders ) :
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\Windows UserName\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
5. Go to C:\Program Files\Common Files\Research In Motion\AppLoader. (For 64-bit Vista or Windows 7, the path will be C: > Program Files x86 > Common Files > Research In Motion > AppLoader) double click Loader.exe.
After Installation of New OS I am sure you will the desired language.
Please let us know of your results.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

I have a vintage mac computer that I am trying to download the asian language pack for simplified chinese; However the error message tells me I need an update installer?? Cannot find the right download for the 10.5.8 OS

I have a 10.5.8 os and need the simplified Chinese languag pack which I have not been able to download. It says I need an update installer which I cannot find as well/ or one that will work. Any suggestions?

Are you sure it is not already there? In system preferences/international/language, don't you see simplified Chinese on the list? It is supposed to be there. You just move it to the top and restart to put the OS into that language.
Missing language packs can also normally be installed by running the Language Translations installers found in the OptionalInstalls.mpkg of the Leopard DVD.

East Asian Language Pack

I have a Tour, which originally was from VZW, but now doesn't have a CDMA carrier. I'm over in China and put in a China unicom SIM, and I have voice and SMS. Now the problem is it doesn't have the support for Chinese language packs.
Searching the forums all I see are: "obtain the software from your carrier" Well lets just say trying to do this with China Unicom is not a pretty process and I just want the language packs. Can someone link me the software or even a link on Unicom site to obtain the software? I don't care what or how I get it, but I just want the ability to use English and read Chinese on the phone, it shouldn't be that hard.
Thanks
Miles

Hello,
Here is a list of all the carriers and their software download sites: http://bbry.lv/cp57Eb
Thank you
-DrP
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Asian Language support in Acrobat 3D 8/TCS

I've spent hours and days to solve a problem with PDFs containing Japanese text, which refused to be copied/pasted into other applications. Then someone told me, it works on his PC using my PDFs the same that didn't work here. Well, it turned out that he had installed the Asian language packs for *READER*, which I didn't use. And which should *not* be used with Acrobat Pro or 3D, according to well-informed Acrobat gurus.
In their KB articles, Adobe gives instructions like these: "To make Asian fonts available for downloading to a printer, be sure you have downloaded the fonts to your computer using the Custom or Complete installation option during installation of Acrobat."
Well, after searching, reading, trying, re-installing etc., I have to say: THERE IS NO CUSTOM INSTALL OPTION in Acrobat 3D/TCS. I have NO option to install Asian language support within a suite that carries "communication" in its name. Technical communication *is* worldwide communication.
Interesting enough: after installing the Reader language packs, the required functionality was there (copy/pasting of asian characters), but currently I'm not sure if I damaged my system (or reduced its functionality) by installing Reader fonts for Acrobat 3D.
So, what do I have to do in order to achieve *full* support for Asian characters in Acrobat 3D/TCS? Any idea?
Bernd Meissner

Olaf,
before I wrote this posting there has been a whole lot of testing here. The situation in short words: I've created PDFs containing Japanese characters in Illustrator and in InDesign. Here on my PC I've not been able to copy/paste (e.g. to Word) any characters from the Illustrator PDF, that were created using OTF fonts and converted to "Type 1 CID/Identity H" fonts. A similar file created in InDesign worked without problems.
There have been a lot of strange things happening I was, for example, able to copy the characters in question (Illustrator PDF, OTF fonts) from Acrobat Pro on my Mac and paste them into Word (Windows) running in a Parallels VM. I could NOT do this within Windows from A3D to Word.
After sending my test PDFs to the German FrameUser mailing list, I got a response from one person (as noted above). And: after installing the Japanese Reader fonts, I suddenly was able to copy the characters within Windows. There must be something that has changed. Copying the characters over to Mac ceased to work in this moment, but has worked before. So the Reader font installation seems to do more than just install fonts although I don't know what it could be.
You'll get my test files within the next minutes
Thanks for caring :-)
Bernd

Problem installing language pack manually under Linux

I had downloaded Asian language pack to be install under Ubuntu Linux. When ran the installer script using sudo I been prompted to enter the path where Adobe Reader was installed.
The problem seems to accept path name that have the word "acroread" only as the default option was under /opt path. My installation was under /usr/lib32/Acrobat/Reader8/bin and the installer script does not recognize that.
Help needed here. Thanks

Hi,
If you used the standard installation for reader, the path should have been /usr/lib32/Adobe/Reader8/bin and not /usr/lib32/Acrobat/Reader8/bin. Could you confirm how you performed the installation?
The solution is to uninstall and re-install the reader using the standard location. We highly recommend that you install under /opt if it's a system-wide installation. Installing under /usr/lib32 seems strange given that the reader consists of more than just libraries.
If that's not possible, you can fix it by tweaking the INSTALL script that is part of the language pack installer. Change line 198:
from:
198 if [ ! -d "$dir/Adobe/Reader8/Reader" -o ! -d "$dir/Adobe/Reader8/Resource" ]
to:
198 if [ ! -d "$dir/Acrobat/Reader8/Reader" -o ! -d "$dir/Acrobat/Reader8/Resource" ]
and specify /usr/lib32 as the path of installation when prompted.
Let us know how you progress.
Gaurav

Confirm that language packs are unnecessary for English

My Linux distro came with Firefox ESR and language packs pre-installed (Also Thunderbird and language packs). There are two package entries in the software manager for each of these applications: the main program and the language packs, which indicates that all languages in the language packs are installed/removed as one unit. The online description says the language packs are used for "additional languages". It doesn't say what the "standard" language(s) is/are or whether all languages require some language pack. I use English. Before uninstalling the language packs for both products, I want to confirm that they are not needed for English. Thanks.

Yes, you do not need the extra language packs.
Also note that all languages are available as separate installers, so you would only need language packs if you want to install more than one language and want to switch between them.
Note that your Firefox 24.4.0 ESR version is outdated and compares to 28.0 and that the current release is 24.8.1 that has the same security patches as the current 32.0.3 release.

Having issues with created PDFs requiring Japanese language font pack when they should not

Last week, I created 3 forms for someone. They wanted a fourth, so I put that together today, but halfway through making it, my Livecycle crashed and refused to load up again (I have NO idea why...), so I reinstalled it. I went on to finish making the form, but for some reason, even though the language settings is set to English and not viewer's default locale, the form requires a Japanese font pack. My computer is set to Japanese locale, but with the default language set to English, it should bypass this. The oddest thing is that one of the 3 forms that I already created and sent to them (and worked fine!!!), now also asks me for Japanese language font packs. What the heck is going on?
The forms use nothing other than Myriad Pro, which is set to be embedded. My Acrobat opens them all just fine and shows font properties correctly, but my Reader dies and asks for Japanese font packs. Please help, thank you!
http://dl.dropbox.com/u/1910267/injection.pdf
This is a link to one of the 2 forms that is giving me trouble. It's simple, and was already created before my Acrobat reinstall, yet is now asking for Japanese fonts...
Edit: Forms were created using Livecycle Designer ES 2.5. I'm testing with Acrobat X and Reader X.

Thanks for your reply!
Ok, the form I linked, I actually only tested on my own machine, but had the Japanese font error so I assumed it held true for the new one as well. Here is the one I made today that has been tested on 4 computers (list below): http://dl.dropbox.com/u/1910267/treatment_notes.pdf
These are the computers it was tested on:
My own computer (Windows 7, format/location set to English/US, default non-Unicode language Japanese, System Locale Japan) - pops up error in Reader X, but not Acrobat Pro X
These 3 computers are all set to complete English/US and do not have Acrobat:
The recipient's computer (not sure what OS, likely Reader X, no other languages installed) - popped up the error asking for Japanese fonts
My mother's computer (XP, Reader 9, I know it has Chinese installed, but I don't think it has Japanese) - no errors
My brother's computer (Vista, Reader 9, no other languages installed) - popped up the Japanese font error
And just for fun I tried on the HP Touchpad (Reader 10.3), but it just gives that error that it can't display the contents of the pdf. I think the WebOS port of Reader either is horribly incomplete somehow, or otherwise I have no idea.
I noticed the similar threads, but since they are unanswered, I thought I'd try again and see if I could get an answer. I've got my hands in the air at this point...

Help! Federal W4 form always requires Japanese font pack

Hi! I've been tasked with automating the new hire process and the client would like to include the Federal W4 form in with a collection of other forms required for their internal new hire paperwork. So I download the form from http://www.irs.gov/pub/irs-pdf/fw4.pdf, opened it in LiveCycle Designer 7.1 (on Windows XP), then saved the resulting LiveCycle form as a PDF. Now any time I try to open the form in Acrobat Reader 7.0.8 it goes to the web and requires that the Japanese font pack be installed. If I don't install it the form behaves very strangely, such as form field text disappearing anytime to tab off of them.
Now if I reopen the the newly created W4 LiveCycle PDF in LiveCycle Designer and save it as an XPD file I can see that the font "Kozuka Mincho Pro-VI R" has been inserted into the document. I have confirmed that this font is not present in the original Federal W4 from. My question is why is this font being added and how can I get rid of it? This has to be a bug.
Can anyone else reproduce this problem?

Thanks for the follow-up! Yes, that makes sense. However since I didn't have the Japanese font pack or any Japanese fonts installed on the development workstation then LiveCycle must have used it as a "fallback" font for unknown glyphs. Specifically somewhere in the LiveCycle code must have been detection for what it thinks might be Japanese fonts. I would bet that you are right, if we had the right font loaded on the system then it wouldn't have been an issue.
The performance issues are all with the Designer. There are quite a few objects in my 24 page PDF document. Since many of these PDF pages came from federal forms I imported them into Designer "perserving appearence" so the object count on each page in pretty high. Acrobat reader performs fine with the 24 page form, it's just the Designer that gets pretty slow on some operations.
By the way, do you know if Designer will have better support for adding/removing pages from a document. When I first attempted to assemble the new hire packet 24 page document I opened each federal form individually in Designer and simply copied and pasted the document objects into a new page in a single LiveCycle document to assemble the completed document. I discovered that this didn't work well (objects would paste without the correct fonts) so I went into Acrobat Professional and completely assembled the individual documents into a single 24 page new hire packet before importing this into LiveCycle. This worked very well, but now that I have a LiveCycle document I cannot use Acrobat Professional any more for these types of operations.
I guess my point is that assembing forms from separate documents in a one single LiveCycle document didn't work well just using the LiveCycle development tool. So my question is: are there going to be improvements to LiveCycle so that assembling documents is easier (much like what Acrobat Professional allows) and without flaw. Now that I have a 24 page LiveCycle document I cannot add any more pages onto the document from within Acrobat Professional. So another similar question is: will Acrobat Professional be enhanced to be more "LiveCycle aware" so that it can correctly add/delete pages even in LiveCycle documents. The current limitations with both products as it relates to assembling LiveCycle documents leaves something to be desired. I hope there are plans to correct this.

1602 errors when trying to install the Extended Asian Language font pack for Adobe Reader XI

My company is trying to deploy Adobe Reader XI 11.0.10 with the Extended Asian Language font pack via SCCM 2007, and some computers are failing the install of the Extended Asian Language font pack with 1602 error. Reader is installing successfully, but the font pack log file will have this entry:
ADelRCP logging: : In Process : MsiExec.exe
ADelRCP logging: : Setup terminated because critical files are in use or applications that interfere with files installed by setup are running. Review the preceding entries in the log file and close the applications listed before retrying setup.
CustomAction ApplicationInUse returned actual error code 1602 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 9:08:42: ApplicationInUse. Return value 2.
Action ended 9:08:42: INSTALL. Return value 2.
Our automation to install this is killing Reader and Acrobat before running the Reader 11.0.10 install, so I do not know what would be in use here.
I appreicate any suggestions you have. I can provide the entire log file, upon request. Thanks.

Moving this discussion to the Adobe Reader forum.

Completed Form requires Asian Language Pack w/ no visible Asian characters

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