Completed update and restet security questions, I was sent email to verify changes to account and when i follow link from the email and enter my email and password I get invalid account msg? Why
I completed the update and was ask to set set security questions. I did. I received email to verify changes and when I followed the link and logged in it says invalid account! WHY I can log into aplle on anything else why not this?
joey2532 wrote:
I forgot my security questions ...
Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers.
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I hope I'm submitting this properly, I apologize if this irritates anyone because of improper etiquette. Why do applications (Illustrator, Pages, Mail) launch so slowly with spinning ball (about a minute to 90 seconds) when Mac is connected to our LAN, but when I disconnected Mac from the LAN, those applications launch instantly and function normally? This is a condition which seemed to start just recently and abruptly. These applications reside on, and are launched from the startup drive, not from a network drive. Also, we have a NAS drive on the LAN that we connect to that also takes a minute or two to mount, when it used to (before this problem) mount on the desktop in a matter of about 5 seconds. We have three identical Mac Pros on the LAN, and they all have this problem when launching and using the above mentioned applications. When I physically unplug the network cable from the Mac, all applications launch instantly and function normally. I know very little about networks, so I can't begin to test or change any setting pertaining to our network - if that is where the problem lies. The only recent change to our network situation is that we lost or our internet and phone service due to massive flooding here in Minot, North Dakota (our ISP tells us the communication lines are under water and shorting out). But shouldn't our LAN still function even though we have lost our connection to the outside world? Thanks so much, in advance, for helping me solve this problem. Sheldon.
Hi there.
A slow LAN can have many things so its going slow.
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2) are the macs also 1Gbit speed? (full duplex)
3) does your nas has a firewall? (so you can see what the mac asking there)
4) on the macs is the firewall on? (does the programms can pass the fw?)
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many questions, but sometimes there is a solution.
regards tim -
How do I change the email and account info on my new iPad from the old user to me?
Restore the iPad to out of the box configuration. This will erase all contents/settings on the iPad. Then set up using your ID and email info.
Troubleshoot Your iPad: Restore
http://www.dummies.com/how-to/content/troubleshoot-your-ipad-restore.html
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The free apps and the ones I try to purchase will not download. I have updated all my app and the ios 5 have the most recent updates. I have turned off the system and reset the system and it will still not download the apps. When I purchase an app it ask for password. I put the password in and it say waiting and then the app dissapears. At this point I don't know what to do?
1. Sign out of old ID
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I bought a new Ipad and backup all my info form ym old one to my itunes. I set it up but now for soem reason by icloud on my new ipad is set up an old apple ID account I have never used. After answering security questions I was able to reset my password but when i try to use it on my new ipad to delete hte icloud it keeps telling me its wrong.
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If it was, you can't use it and should return it. -
My iPod touch wont let me buy anything, i've beem using this account for a couple of years and now it says that this is the first ime this id has been used on my device... it's not.... and to sign in and answer security questions. i cant remember the answers to the questions. How can i fix this without making a new account and losing all my stuff???
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I tried to Purchase on the i Tunes store, but forgot security questions. Not even Customer Service is able to help me. How can I spend the 20 bucks I have on my account now if even the phone assistants can't help me? I can't rememeber any answer to any of mu questions and I can't even register my product (iPod Classic) even though I purchased it 6 months ago. Customer Service held me on the line for 30+ minutes asking me all the time if I rememeber one anwer to my questions (to which I repeatedly said no) and there seems to be no way to circumvent that security system, not even with my second email, also registered on My Itunes. Isn't there any way for me to get those 20 dollars back I already have in your store or at least reset my security questions if I don't rememeber?
Thank you very much.qwerqsr, Please contact 1-800-My-Apple, about this issue. The account security team should be able to assist you. Please have your password and the ability to log into your account via appleid.apple.com.
Thanks,
A2Q -
I have recently purchased an IPhone 4 and trying to download apps. However it continues to ask me to update my 3 security questions, which I do. As soon as I am finished, I get the message "timed out". Does anyone know how to fix this?
Follow the directions here:
http://support.apple.com/kb/HT2109 -
HT5312 i forget my rescue account and my security questions how do i get around this problem?
i forget my rescue account and my security questions how do i get around this problem?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
i forgot the answer to my security question which was required by apple to purches an app.. i would appricate any advice on what i should do.
thank you.
Truong Thanh CongI had this same problem.
Go to http://expresslane.apple.com.
hit iTunes
hit itunes store
hit account management
hit forgotten AppleID security questions.
hit continue and enter your phone number
apple support will call you and guide you through the reset process -
i forgot the answer to my security question which was required by apple to purches an app.. i would appricate any advice on what i should do.
thank you.
Mosab azdeinHi Mva,
If you set up a Rescue email address:
Go into Manage Your AppleID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, select Password and Security, and click the first option (see below), and you will be able to proceed from there..... (I HOPE the first button is showing for you!)
Reset your password
You can change or reset the password for your Apple ID account by providing some information.
Select your authentication method.
Email authentication: To access your information, we will send an email to the rescue email address on file for you.
Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
If you did not set up a Rescue email address:
1. Go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'Apple ID Account Security' and fill in that you'd like your security
questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....
Hope this helps!
Cheers,
GB -
i forgot the answer to my security question which was required by apple to purches an app.. i would appricate any advice on what i should do.
Hi Oms3ad,
If you set up a Rescue email address:
Go into Manage Your AppleID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, select Password and Security, and click the first option (see below), and you will be able to proceed from there..... (I HOPE the first button is showing for you!)
Reset your password
You can change or reset the password for your Apple ID account by providing some information.
Select your authentication method.
Email authentication: To access your information, we will send an email to the rescue email address on file for you.
Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
If you did not set up a Rescue email address:
1. Go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'Forgotten Security Questions' and fill in that you'd like your security
questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this..... -
i forgot the answer to my security question which was required by apple to purches an app.. i would appricate any advice on what i should do.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
I purchased a large app early 2012. It was updated late 2012 to support iOS 6 and iPhone 5. Unlike other apps that I've purchased which say "open" when I view them in the App Store, this one shews a full purchase price. I've deleted and downloaded this app before. If I delete it again will I be made to pay for it again? or will it download with everything anew? or will I lose the app?
If you are completely confident that you didn't hide it, then you purchased those with different apple id. If you completely confident that you purchases with same apple id then you have hidden it. One of the other or you are speaking about a miracle. While miracles are possible they are not very likely. Remember
Occam's razor?
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