Completely locked out of a Macbook Pro without Admin info. What do I do?

I bought a laptop from an LAUSD school, that once was a teacher's but I cannot do anything without the admin info that they no longer have. I can't even restore it without the admin info. I can't update anything on it and can't do much. hellp!

You will need installation discs for the computer depending on what model you have. Replacements can be purchased from Apple Customer Service:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.
If the computer is 2009 vintage or earlier then buy the Snow Leopard DVD:
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.

Similar Messages

  • How do I reset my password? I am locked out of my MacBook Pro and can't get back in. I don't remember what my password was.

    I need to know how to get back into my laptop!!! Please help.

    This is the OS X Server 10.6 forum, and the server software isn't usually found on MacBook Pro systems — I'll guess that you're really not running the server software here.   (I mention this because resetting the administrative passwords with OS X Server software installed can be quite different...)
    If you have a second administrative login, you can use that.
    If you don't....  If you're running 10.6, boot the installer DVD and use the Utilities menu to reset your password. 
    If you're running 10.7 or 10.8, here are some official instructions and also see this or this for some related sequences.

  • Help! Im locked out of my Macbook Pro what to do?

    I cnt sign in into my Macbook Pro..
    I think i accidently unchecked the automatic sign in box.
    What should I do? :(
    help!

    How to Reset your Admin. Password - http://support.apple.com/kb/ht1274.

  • I have managed to lock myself out of my macbook pro only 2 hours after purchasing it .....:/  how do I unlock it?

    I have managed to lock myself out of my macbook pro only 2 hours after purchasing it..................... was playing around with the profile info, eeeeeeeeeeeeeek !  How do I fix this now?

    Did you set a password?
    If you didn't just press enter.
    If that doesn't work you can reset your password by following the instructions on this link http://www.google.com/url?sa=t&source=web&cd=1&ved=0CBkQFjAA&url=http%3A%2F%2Fsu pport.apple.com%2Fkb%2Fht1274&ei=KFBWTu2PG47fgQfUx-SMDA&usg=AFQjCNHRcV70YpDn2AVm 9t8b0Sc-bjYSJg

  • How do I set up my new Macbook Pro without using the annoying Voiceover?

    How do I set up my new MacBook Pro without using the annoying Voiceover?  I cannot get it to work right; it seems to get stuck and repeats the same thing over and over.  It is driving me nuts!  Is there a way to begin the setup process without using the Voiceover system?  I am a new convert from a PC and I thought a Mac was supposed to be "intuitive!" 
    Any help is appreciated.
    Thanks.
    Pamela

    There is no good reason to register your Mac anyway.
    You can opt out of the setup process and registration by pressing Command (Apple key) and the "Q" key.
    The registration process requires you to divulge a lot of unnecessary information.

  • Urgent: new macbook pro - without Lion

    I am not from the US,
    what should I do to get Lion for free, I'm entitled for it according to this:
    http://www.apple.com/macosx/uptodate/
    but I cant fill the forms since they regarded to US residents.
    What should I do, It's been almost 30 days since I bought it (From Apple Store in the US).

    You got yourself a new MacBook Pro without OS X Lion?
    Consider yourself lucky!
    If you get the free download, make a bootable DVD (or two) of it and save it, delete the installer you can always download it later.
    I wouldn't go installing Lion or using it now until you fully understand it and the bugs get worked out, perhaps about 6-8 months from now. (also third party programs and hardware drivers need to be updated)
    If your a early adopter then by all means go ahead, but if this is your first Mac, better stay on OS X 10.6.
    http://www.eggfreckles.net/notes/burning-a-lion-boot-disc/
    You can also make a bootable clone of 10.6 with Carbon Copy Cloner or Superduper on a blank, HFS+ journaled formatted powered drive, it's hold the option key bootable.

  • One of my macbook pro 15" got hardware locked, One of my macbook pro 15" got hardware locked

    One of my macbook pro 15" got hardware locked, One of my macbook pro 15" got hardware locked

    Hi. I'm not trying to rush things, you may have a different problem, but your issue looks quite familiar to me. I recently had a problem with the discrete graphics card (the Radeon GPU) due to overheating, all because a faulty application of the thermal compound in the factory.
    In my case, the problem started slowly and intermittently, a few days after a gaming session (Quake 3) of about three hours (at the moment, I didn't realized that could be linked to the problem).
    This issue is being actively discussed in another threads in this forum, but so far there's enough evidence that it's been causing similar problems for 2011 MBPs owners: screen corruption, black/blue screens, and in some cases, a total inability to boot. Some of the threads I'm talking about:
    https://discussions.apple.com/message/13150366#13150366
    https://discussions.apple.com/message/21110132#21110132
    So far, and since the problem seems to affect only the discrete GPU (that's why you can boot in safe mode) a possible solution is to disable it by removing some extensions which prevent OS X from loading the Radeon drivers. This post describing the process (there are different files involved depending of your GPU version, so make sure you are moving the right ones):
    https://discussions.apple.com/message/22521574#22521574
    In the case your discrete GPU survived and is not permanently damaged, I personally had success by changing the thermal compound myself, which completely fixed the problem (at least for now). I've posted about it here:
    https://discussions.apple.com/message/22630561#22630561
    I hope you can find a solution, believe me I know the feeling when you see your expensive machine turning into a brick and it *****.
    Good luck!

  • I want to make recovery partition on my new macbook pro without loosing my data

    i want to make recovery partition on my new macbook pro without loosing my data

    You already have one. Hold command r keys and boot the machine into it to see.
    If your meaning you want another partition to boot your machine normally, like a cloned OS X partition, you can do that this way.
    1: Make sure you have less than 50% of your boot OS X partition filled with data, this can be done looking at Activity Monior.
    2: Another thing, all the OS X data needs to be on the top part of the drive, to make room at the bottom for the second 50% paritition. You can't always tell this easily but you'll find out shortly.
    3: Use Apple's BootCamp software and create the second 50% partition on the drive and then exit it without proceeding further. If it fails or is not large enough, then the #2 above problem is evident and you need to clone and reverse clone from a external drive to shift all the data back up.
    BootCamp: "This disc can not be partitioned/impossible to move files."
    4: If you have a second 50% partition on the drive, next head to Disk Utility and select the second partition and change it's format to OS X Extended Journaled and the name to Macintosh HD 2 (name optional of course)
    5: Next download Carbon Copy Cloner and clone the first partition to the second, make sure it's a PURE CLONE in preferences as the default is to save the states between updates.
    6: Reboot the machine holding the option/alt key down, Startup Manager launches and your second boot partition is there.
    This method provides a second bootable clone while portable for excellent sofware protection, however if the drive fails both parititions are lost, so external clones on extra hardware are of course needed also.

  • Can you install Windows 8.1 Pro using Parallels on a new MacBook Pro without retina display?

    I am starting a graduate school program and I would like to purchase a MacBook Pro. The options for the non-retina display fit my needs best, but it sounds like the resolution requirements for Windows 8.1 Pro do not match the MacBook Pro without retina. I need Windows to run a statistics program (SAS) and ArcGIS for mapping. Any thoughts or experience installing Windows 8.1 Pro on MBP without retina?

    The native res on my 13-inch non-Retina is 1280x800. You might check with Parallels support or their forums to see if this is a problem.
    If you go with the non-Retina 13-inch, I'd recommend getting 8GB RAM (standard is 4GB) because Win emulators need a fair bit of memory.

  • I cant audio out of my macbook pro.it is connected by a mini port display/hdmi adapter. i went to network preferencesand my tv- external device doesnt come up how do i fix this does any one know?

    can anyone tell me how to get sound out of my macbook pro. i bought a miniport display/hdmi adapter for my tv but in network preferences i got video to work but not sond. i cant get my tv to come up as a listed device so that i can change setting on output audio. i was told maybe something is disabled as devices so confused any help greatly appreciated 516angelo

    Your Mac does not have a thunderbolt port, but has a mini display port instead. It will not output sound so you will have to get sound through a aux cable.

  • How can I sync my iPhone 4 with a new MacBook Pro without losing all my data and settings?

    I used to sync my iPhone 4 with a PC running Windows XP until the hard drive died. Thankfully, I already had a backup of all my iTunes media (Songs, TV Shows, Movies, Podcasts, Apps, etc), so when I bought a new MacBook Pro, transferring my iTunes library was easy.
    My problem now is that I want to sync my iPhone 4 with my new MacBook Pro without losing all the data and settings. I have already used iTunes to back it up and transfered my purchases onto the mac. I just need help to sync the iPhone with the Mac without losing app data, emails, contacts, settings.
    Everytime I click on the tabs (to sync contacts, apps, music, et al), I get an error message that reads:
    "Are you sure you want to sync apps? All existing apps and their data on the iPhone “Ryan's iPhone” will be replaced with apps from this iTunes library."
    What do I do? Any help would be greatly appreciated.
    Thanks,
    Ryan

    Read through this helpful document on this subject: https://discussions.apple.com/docs/DOC-3141

  • I have many of those lost photos on my iPod.  How can I import those to my MacBook Pro without the iTunes synchronization kicking in and removing them?

    I lost rather a lot of photos on a corrupted external storage device.  I have many of those photos on my iPod.  How can I import those
    photos into my MacBook Pro without the iTunes synchronization function kicking in and effectively deleting those photos I want to
    import from that iPod?  Any assistance would be greatly appreciated as those photos now only reside on that iPod...

    The photos you synced to your iPod through iTunes are no longer in their full resolution, but instead are scaled down thumbnails of those photos.  So if you do manage to get them off your iPod, they will be quite small in size compared to the original ones you lost.
    In order to get them off of your iPod, you'll need the help of some sort of 3rd party software. Here is one option.
    http://www.macroplant.com/podtopc/
    B-rock

  • How can I install Snow Leopard on my 15" MacBook Pro without using its DVD drive?

    How can I install Snow Leopard on my 15" MacBook Pro without using its DVD drive?

    I'm assuming your dvd drive is broken? if you have a thumb drive large enough (8GB or better), you can use another computer to make a bootable image from the install dvd to the thumb drive. then you can install from the the thumb drive.
    Ihttp://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html
    that's a step by step walkthrough.

  • How do i set a locking code to my macBook Pro?

    How do I set a locking code on my MacBook Pro?

    >system Preferences>Users &Groups
    Unlock the padlock
    Login options
    turn off automatic login

  • How can I sync my iphone 4s calendar to my macbook pro without using cloud. I can sync from macbook to iphone but not visa versa.

    How can I sync my iphone 4s calendar to my macbook pro without using cloud. I can sync from macbook to iphone but not visa versa.  I have not upgraded to Lion so I am not using iCloud. I also have tried send an invite from the calendar so it will appear in my mac mail account. No luck on either.
    Thanks!

    Follow the steps given here...
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive

Maybe you are looking for

  • ODBC error when using SH schema in OBI

    Hi, I am new to OBIEE. I started following the instructions in the tutorial for "Creating Interactive Dashboards and Using Oracle Business Intelligence Answers " at the following link: http://www.oracle.com/technology/obe/obe_bi/bi_ee_1013/saw/saw.ht

  • Datetime to string convertion

    hi all, do you have any idea about, converting datetime type to string type? i select record from MSSql2000 database, and i try to write date-time field in textfield. rs.getTimeStamp("trh"); textfield.setText(...); how can � convert datetime type to

  • How can we correct and process errorrecords in session and call transaction

    hai all how ca we correct and process error records  in session and call transaction method . tell me with coding. Edited by: swamy katta on May 14, 2008 10:25 AM Edited by: swamy katta on May 14, 2008 10:26 AM Edited by: swamy katta on May 14, 2008

  • Sell my BluRays and buy all my movies in iTunes?

    Hello all, So I've got an odd question in which i'm looking for some opinions. I am a HUGE movie junkie and easily have about roughly 200 Blu Ray movies. I love watching movies all the time obviously but I've recently moved into an apartment where th

  • How do i move and use media files on the internal, non-os drive?

    This must be a very basic question, but i am new to macs and having apparently filled up the start up drive, i now need to learn how to fill up the internal (main drive) which has a lot more capacity. Many thanks