Completion date for notification, IW22

when i tried to set the completion date for a notification through IW22 am not able to view the completion date and completion time inputs in the popup screen, only reference date and reference time is showing
can this be due any status set to that notification

since am a technical person am not that much aware of the entire process.since i dont have internet in our office i cant send u the screen shots also
the process i try to do is
1.when i go to iw22 try to set the complete status by clickin on the flag for some cases it is showin the completion date and for some case it is not, we are asked to check for it
can you jst explain the process of the maintenance plan like as you said there might be the process of auto generating notification liket that

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    Runtime Errors         RAISE_EXCEPTION*
    Date and Time          22.03.2010 06:50:11
    |Short text                                                                                |
    |    Exception condition "CUSTOMIZING_NOT_FOUND" raised.                                           |
    |What happened?                                                                                |
    |    The current ABAP/4 program encountered an unexpected                                          |
    |    situation.                                                                                |
    |What can you do?                                                                                |
    |    Note down which actions and inputs caused the error.                                          |
    |                                                                                |
    |                                                                                |
    |    To process the problem further, contact you SAP system                                        |
    |    administrator.                                                                                |
    |                                                                                |
    |    Using Transaction ST22 for ABAP Dump Analysis, you can look                                   |
    |    at and manage termination messages, and you can also                                          |
    |    keep them for a long time.                                                                    |
    |Error analysis                                                                                |
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    |    condition "CUSTOMIZING_NOT_FOUND".                                                            |
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    |    program, processing was terminated.                                                           |
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    |    Short description of exception condition:                                                     |
    |                                                                                |
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    |    -                                                                                |
    |How to correct the error                                                                          |
    |                                                                                |
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    |                                                                                |
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    |    "DSWP_GET_GLOBAL_CUSTOMIZING"                                                                 |
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    *|   
    |System environment                                                                                |
    |    SAP-Release 701                                                                               |
    |                                                                                |
    |    Application server... "crsgrant"                                                              |
    |    Network address...... "10.128.32.175"                                                         |
    |    Operating system..... "Windows NT"                                                            |
    |    Release.............. "5.2"                                                                   |
    |    Hardware type........ "2x Intel 801686"                                                       |
    |    Character length.... 8 Bits                                                                   |
    |    Pointer length....... 32 Bits                                                                 |
    |    Work process number.. 13                                                                      |
    |    Shortdump setting.... "full"                                                                  |
    |                                                                                |
    |    Database server... "CRSGRANT"                                                                 |
    |    Database type..... "ORACLE"                                                                   |
    |    Database name..... "SM1"                                                                      |
    |    Database user ID.. "SAPSM1"                                                                   |
    |                                                                                |
    |    Terminal.......... " "                                                                        |
    |                                                                                |
    |    Char.set.... "Czech_Czech.28592"                                                              |
    |                                                                                |
    |    SAP kernel....... 701                                                                         |
    |    created (date)... "Apr 12 2009 22:43:15"                                                      |
    |    create on........ "NT 5.2 3790 Service Pack 1 x86 MS VC++ 14.00"                              |
    |    Database version. "OCI_10201_SHARE (10.2.0.4.0) "                                             |
    |                                                                                |
    |    Patch level. 39                                                                               |
    |    Patch text.. " "                                                                              |
    |                                                                                |
    |    Database............. "ORACLE 9.2.0.., ORACLE 10.1.0.., ORACLE 10.2.0.."                |
    |    SAP database version. 701                                                                     |
    |    Operating system..... "Windows NT 5.0, Windows NT 5.1, Windows NT 5.2, Windows                |
    |     NT 6.0"                                                                                |
    |                                                                                |
    |    Memory consumption                                                                            |
    |    Roll.... 8112                                                                                |
    |    EM...... 4181184                                                                              |
    |    Heap.... 0                                                                                |
    |    Page.... 24576                                                                                |
    |    MM Used. 873664                                                                               |
    |    MM Free. 170296                                                                               |
    |User and Transaction                                                                              |
    |                                                                                |
    |    Client.............. 001                                                                      |
    |    User................ "SOLMAN"                                                                 |
    |    Language key........ "E"                                                                      |
    |    Transaction......... " "                                                                      |
    |    Transactions ID..... "C27635DF574FF121B0470050569757E9"                                       |
    |                                                                                |
    |    Program............. "SAPLDSWP_UTILITY"                                                       |
    |    Screen.............. "SAPMSSY0 1000"                                                          |
    |    Screen line......... 6                                                                        |
    |Information on where terminated                                                                   |
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    |                                                                                |
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    |    The program "SAPLDSWP_UTILITY" was started as a background job.                               |
    |    Job Name....... "SM:SYNCHRONIZE USER DATA FOR NOT"                                            |
    |    Job Initiator.. "SOLMAN"                                                                      |
    |    Job Number..... 00104000                                                                      |
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    Best Regards
    Jakub

    Please could you check the following ?
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