Compliance Checker for Vsphere 5.5 Not working /connecting

I am trying to run the Compliance Checker for VSphere 5.5 woth no luck.
I run the program from the Vcenter server and get nothing.
I have run from a pc and gotten "cannot connect"
I have tried every possible username and PW combination we have.
Any help would be greatly appreciated

This is the error I receive,
Error connecting to host service instance (IP Address xxxxxxxxxxx; User ID: [email protected])
Also I can log into the vsphere server at the console using root but cannot login using the vsphere client using root
it tells me root does not have permission. Not sure if this may have be some of the issue with the compliance checker
or a function of Vcenter 5.5.

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