Compliants from Inbox result list are not opening

Hi all,
     when i click on compliants from inbox search result ,   compliants are not opening.    tasks, and interaction records are opening properly.
plz suggest
ram

The Navigation in IC Web works using 'Navigation Links'.  In this Case , there is one to one link for a Business Object and Naviagation Link in the Standard Code
for Complaints , Business Object BUS2000120  , the Navigational Link is AuiItemsEvComplaint
Make Sure in your Design Time Repository  used in your Runtime Profile ( the Standard is CRM_IC_DT_REP )  , File AuiNavigationalLink.xml should have ...
<NavigationalLink name="AuiItemsEvComplaint">
  <Source viewRef="AuiItems" outboundPlugRef="default"/>
  <Targets>
    <Target viewRef="ComplHeader" inboundPlugRef="inboundPlug"/>
  </Targets>
</NavigationalLink>
Hope this helps.

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