Complicated ipod 7th gen question

This is so complicated! I have a Macbook Air, OS X 10.6.8, I am registered with Itunes and I have a nano....I also have a second library for my husbands shuffle. He just bought a 7th generation nano. I want to hook it up to my laptop and put his shuffle music on it as this is the one he will be using from now on. I AM AFRAID to attempt this because when I originally hooked up his shuffle...most of his music disappeared and we could never get it back. Even the apple store was stunned on this one!
    Could you PLEASE give me step by step directions on this..I am not a computer person.
Thank you ever so much,
Patty

Why don't you make a Genius Bar appointment at the Apple Store, take all the devices, and have them show you?

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