Component and view name

Hi
  Can any body tell me component and view name of interaction center home page...
   top of the screen some frame with blue color is present na..i want the component and view name of that one..

Hi,
Well, it actually depends on your configuration. The Interaction Center does not have a "home page" per se. Rather you can configure which screen shows up first. Normally though it is the Identify Account (customer search screen). Depending on your CRM release you can press the F2 button to get the technical details for any screen or field. Just a tip.
Regards,
John

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