"Component Install Failed" while reinstalling Web Premium CS3

I purchased Web Premium CS3 about a year and a half ago, and have been using it successfully. However, my machine recently experienced some operating system issues and the decision was made to reinstall the OS. I was very careful to deactivate my CS3 software beforehand.
Now I am trying to reinstall my software and I am receiving an error message that simply says "Component Install Failed." What should I do?

Run the Cleaner tool: http://www.adobe.com/support/contact/cscleanertool.html
Delete the caps.db in C:\Program Files\Common files\Adobe\caps and its backups
Reinstall the programs
You will get the same error
Uninstall it again from your Add or Remove Programs system control panel without deleting the caps
Reinstall again
This is a bug in the CS3 installer that requires this convoluted procedure. And naturalyl make sure you have sufficient user privileges and turned off your security tools or other potential interferences.
Mylenium

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Error installing DW from the web premium CS3 suite

I have DW 8 educational installed. I tryed installing the web
premium cs3, all the programs got installed execpt for DW. so I
uninstalled DW 8 and all associsted files and registry from a list
I found in this forums. still I coudn't install DW. the error is
not specific it is: "an error occured while installing DW".
I don't know what else to do.
Thanks

I would first go to Adobe's website and check FAQs there for
similar
problems. They have a system of fixes that you must first go
through
before they help you more.
Once you have exhausted those options, call them.
I was lucky in that I had an error number that I could use
and when I've
called Tech Support, they got me up and running "pretty
quick."
I went through a similar situation but mine was getting
caught up on
Adobe Acrobat.

Receiving an error "Component Install failed" when reinstalling Adobe Cs3

I had reformatted my hard drive and updated to Windows 7 without uninstalling or deactivating Adobe. So then when I tried to reinstall, it blocked me from activating. After doing an online chat with Adobe, they cleared up the activation block, but I still keep getting an error after installation completes that says all installs failed excpet for the free Adobe Acrobat.

Run the Cleaner tool: http://www.adobe.com/support/contact/cscleanertool.html
Delete the caps.db in C:\Program Files\Common files\Adobe\caps and its backups
Reinstall the programs
You will get the same error
Uninstall it again from your Add or Remove Programs system control panel without deleting the caps
Reinstall again
This is a bug in the CS3 installer that requires this convoluted procedure. And naturalyl make sure you have sufficient user privileges and turned off your security tools or other potential interferences.
Mylenium

Adobe Web premium CS3 activation without internet connection?

Hello,
I while back I purchased a copy of Macromedia MX2004 and then purchased an upgrade to Adobe Web premium CS3. I have used in the past both products and registered and activated them without any problems. After not using the software for sometime I decided to install the upgrade Adobe web premium cs3 software on a new machine. The PC however does not have an internet connection so I am struggelling to register and activate the product. I have tried ringing the activation number however am told it no longer supports tel activation and these products. I have both serial numbers for MX2004 and indeed the upgrade CS3 product however cannot use them until I get an authorisation code. I cannot do this as the PC I have installed the product on does not have an internet connection ??!
Can anyone help ?
Thanks in advance.

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues. There might be a problem even in that because CS3 and earlier products are no longer supported by Adobe Support. Still you might find someone who is willing to help if they are able to do anything.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

After a licensing failure message, I tried to reinstall CS3 design standard but the error "Component Install Failed" occurred and I still am unable to use Photoshop or InDesign Please Help!

after a licensing failure message, I tried to reinstall CS3 design standard but the error "Component Install Failed" occurred and I still am unable to use Photoshop or InDesign Please Help!

J3liu1 I would recommend reviewing the installation log files for the specific error message which you are facing. You can find details on how to locate an interpret your installation log files at Troubleshoot installation with install logs | CS3, CS4. You are welcome to post any specific errors you discover to this discussion.

"Component Install Failed" for CS3 on Windows 7

For reference, I have a Lenovo X200 Tablet PC, running Windows 7 and Creative Suite 3 Design Standard.
Last Friday, 9/23, I tried opening Illustrator and received an error message that told me to uninstall then reinstall the program. I received the same error message with InDesign and Photoshop. All three programs had, up to this point, been working fine.
I uninstalled CS3, restarted my computer, and attempted to reinstall. The shared components installed fine, but Illustrator, InDesign, Photoshop, Version Cue, etc. did not install, and gave me the "Component install failed" error message.
I went through the list on this Support page.
I tried all of the Solutions except the ones based upon Windows Event Viewer error numbers (as my Event Viewer didn't show any of the listed numbers).
I didn't install any updates or download anything between the last time CS3 worked and when it failed on Friday, so I'm not sure what caused it to fail in the first place.
If anyone has any suggestions or advice, I'd appreciate it.

I spent the entire day trying and repeating all of the suggestions found in the forums.
My last effort resulted in a successful install CS3 Illustrator. I didn't try to install the rest of the suite.
You can search for the details on how to do some of these steps -- they are all in both support and in the forums.
I uninstalled CS3.
Using control panel I uninstalled every other Adobe program - flash, air, extendscript -- anything Adobe,
I ran the Creative Suite Cleaner tool as administrator
I did a couple of passes of registry cleaner - I used CCleaner
Then I manually deleted leftover adobe files and folders. Some were read only, but I changed the setting and deleted anyway
Then I ran another 2 registry cleaner passes
I rebooted
Ran CS3 install as administrator
I opted just for Illustrator
And I prayed!
It worked for me. (I will say that installation looked despressingly similar to all the failed attempts of the day.... slow and forever on the install of shared components, but then in the last 5% it did move on of the installation to Illustrator! And to my utter shock it installed successfully)
Hope some of this helps.

Component Install Failed error in CS3

I have been trying to install the trial version of Illustrator CS3, as I only need to use the program for a short time. I tried installing more than five times now, and right before the installation process is over, it says that my Shared Components have installed properly, but Illustrator CS3 didn't, and underneath that it says "Component install failed." I've tried uninstalling it and running CS3Clean up to level 3 many times, and I am still getting this error. This is getting really frustrating.
I am running on a Windows XP SP3. I already have a trial for Photoshop CS3 installed, and it works perfectly, so I don't know why Illustrator isn't working. Can anyone help me please?

Well I also have Acrobat 7, Reader 9,
Make up your mind which you want to use. Update Acro to v9, if necessary. Other CS products can reside happily with each other, Acrobat cannot (though marketing claims otherwise). In any case, narrow down your selection of tools and make your mind up whether in your situation simply taking the plunge and buying a suite (Design Premium for instance) would not be smarter. Things can only get worse the more versions progress...
Mylenium

Component install failed error message installing CS3 on windows xp

Trying to install CS3 from original DVD on to XP professional computer. Install completes with notice of Errors 5 components and under each component such as Flas CS3 it says "Component install failed" How do I overcome this problem. Have tried all solutions in help to no avail.

Installation and Licensing Problems
Read the part about CS3 exactly and try again...
Mylenium

I am trying to install CS6 Design and Web Premium trial and it fails with error code 20

I am trying to install CS6 Design and Web Premium trial and it fails with error code 20

Re-extract or copy the contents of the installer. Let us know if this helps.
See http://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html

I have a copy of Web Premium CS3 which was installed on a Windows Vista PC. I have a new Windows 7 PC and the installation disc will not run properly. The installation begins and then asks for the CS3 disc to be inserted. If I re-insert the CD I just g

I have a copy of Web Premium CS3 which was installed on a Windows Vista PC. I have a new Windows 7 PC and the installation disc will not run properly. The installation begins and then asks for the CS3 disc to be inserted. If I re-insert the CD I just get a message asking for the disc to be inserted. any ideas anyone?

Use the download version:
Download CS3 products
Mylenium

"Component install failed" with installed Flash CS3

Did a clean install of CS3 without Flash, but find that I need to use it now.
Any attempt to install now just leaves me with a "Component install failed" after 20+ mins install. Extremely frustrating.
I see this in the Console.app:
[0x0-0x148148].com.adobe.Installers.Setup hdiutil: attach failed - codec overrun
Thoughts?

OS 10.5.6
Uninstalled from the original installer disc.
Cleanscript = yes
DiskWarrior = no
Original media install.
Did the procedure again, same thing. Even manually deleted the Flash browser plug-in, thinking that might be something to do with it.
Same Console error: [0x0-0x580580].com.adobe.Installers.Setup hdiutil: attach failed - codec overrun

Failed to install CS3 on Vista - Component Install Failed

I am unable to install Adobe Creative Suite 3 Design Standard on Windows Vista 32-bit OS.
Short version:
When I insert the installation CD and go to auto play, it says that Adobe Acrobat 8 Professional is all ready installed and greys it out, making it impossible to select as a choice. Funny thing is, Adobe Acrobat 8 shouldn't be installed - more details on that debacle below. Then when I try to install the rest, Shared Components installs successfully but the rest of the programs (Photoshop, Illustrator, Indesign, Version Cue) don't and cite "Component install failed".
The Beginning:
This all started with the pesky "Licensing for this product has stopped working" etc. So I went and tried all the solutions Adobe provided about FlexNet. Those didn't work. So I sucked it up and went to uninstall and install.
When I went to install, things seemed to be fine, shared components were installed and it started installing InDesign. Then, my computer decided to randomly shut down during Adobe installation.
Upon restart, I tried installing again and got the Component install failed error messages for everything but Shared Components. So then I tried going to Add/Remove programs to uninstall Creative Suite.
That seemed to remove everything except Acrobat 8. The add/remove window did not list Acrobat 8 as an option to uninstall. So I went to Adobe's solution about how to uninstall Acrobat 8. Ran the C5 Cleaner Tool. Then went to cmd to del AcroIEHelper, Acro PDF, pdfshell etc. Was told "Access denied". So then I went to manually delete from Program Files, took ownership of what files I could and deleted everything except Acrobat\Resource\CMap. These files appear to be read-only. Attempting to delete says "You need permission to perform this action. Try again".
I attempted to install ignoring that there's little pieces of Acrobat 8 still on the computer. Again, got component install failed.
I think the problem is that I can't clean up the last remnants of the previous install of CS 3, which Adobe lists as a potential cause for the Component install failure.
All ready tried solutions:
C5 Cleaner
Safe Mode
Programs to delete files : Eraser, CCleaner
Disabling permissions (still get "you need permission)
What else can I try to fix this?
Thank you!
[email protected]

Thank you Bob. Good to know. I'm getting a tech guy to come in tomorrow to take a stab at it. If he finds anything, I will update this post in case it helps out others in similar cases.

Component Install Failed

Hello,
I think I seriously messed up somewhere along the line.
I was using the Beta program and, when CS3 full became available, I uninstalled it. Only after I'd uninstalled it and tried installing the full version did I realise I hadn't deactivated the beta.
I received message about Component Install Failed on 2 items (CS3 and Shared Components).
So I uninstalled the parts of the full version which were successfully installed (Bridge, Toolkit, Device Central and StockPhotos) and followed the instructions to manually remove CS3 (I also scoured the registry to remove any references to any installed Adobe products, searched my PC for any references to Adobe and ran a few registry scrubbing programs) - I tried to install CS3 full again with the intention of deactivating it then uninstalling it but no success - I received the same errors as before.
I also just ran the new Windows CS3Clean script at Level 2 and it has not resolved the problem.
I've even manually searched for "cache.db" and "caps.db" files as someone in the Labs forum suggested that could be the file which holds the "activate" info for the beta.
I installed what I could of CS3 beta (Bridge, Toolkit, StockPhotos and Device Central) and tried to see if they had the option to "Deactivate" but I couldn't find them - is the "Deactivate" option only available from Photoshop?
I'm now stuck with the issue of being unable to install the CS3 full version due to CS3 Beta previous installation and cannot reinstalled CS3 Beta to deactivate because it also detects the CS3 full version installation attempt.

--- PROBLEM SOLVED ---
--- PROBLEM SUMMARY ---
Once creative suite 3 was installed, any application from the suite would display a dialog complaining that "Licensing for this product has stopped working". The log file located in c:\program files\common files\adobe\installers contained an error in regards to Flash Player 9
("Error 1714.The older version of Adobe Flash Player 9 Plugin cannot be removed. Contact your technical support group.") The application log within the Windows event viewer also displayed an error pertaining to the inability to remove a previous version of the flash player from the system
(Product: Adobe Flash Player 9 ActiveX -- Error 1904.Module C:\WINDOWS\system32\Macromed\Flash\Flash9b.ocx failed to register. HRESULT -2147220473. Contact your support personnel.).
Our enterprise is a long-time user (and abuser) of the Novell ZENworks snAppShot Utility in distributing applications via Novell Application Launcher. It is because of this unfortunate behavior that we must support many old application snAppShots. I was fortunate to have recently re-built my system and installed the Novell snAppShot for Flash 8 (the creator, not the player). This snAppShot contained Flash Player 8, and when installed via the snAppShot application object and not through its source MSI, it is unable to be uninstalled from that source MSI. As the Creative Suite 3 installer cannot be expected to deal with uninstalling applications that have been re-packaged, it was unable to remove the snAppShot version of Flash Player 8.
--- PROBLEM SOLUTION ---
I enabled the uninstall function on the application object for Flash 8 and was able to forcefully uninstall Flash 8 (as well as the player it included). After uninstalling the application object, the CS3 install completed successfully.

Deactivate Adobe Web Premium CS3

I installed Adobe Web Premium CS3 on a new notebook and I tried activating the software. It failed due to a previous activation. I no longer have the previous notebook. How can I deactivate/activate on the new notebook?
Thanks.
Rudy

I'm able to renenter the serial key. I then go through the process of trying to activate when the prompt returns the following message:
"The maximum number of activations allowed for this copy ... has been reached."
It's only been installed on one other notebook which I've since returned. It gives me the option to deactivate then reactivate but of course I can't deactivate. So at this point the software isn't installed anywhere.
I'd love to deactivate but that's just not possible. I tried phoning customer support and I was on hold for 1 hr and 25 minutes. I gave up.
I had a similar problem with a Microsoft product. They answered their phone and I was promptly helped. For all the punishment they take in the media, at least someone picked up. Adobe? Still trying.
If anyone can suggest something please let me know.

Can I update to Photoshop CS6 from a Web Premium CS3 ?

Hello everyone,
The question is directly in the title. I bought 4 years ago a Creative Suite Web Premium CS3. Today, I only use Photoshop and Illustrator and would like to update just these softwares to CS6. Can I do it ? Can I just update these 2 softwares even I did not buy them separately ?
Thanks for your help !

fran6art wrote:
The question is directly in the title. I bought 4 years ago a Creative Suite Web Premium CS3. Today, I only use Photoshop and Illustrator and would like to update just these softwares to CS6. Can I do it ? Can I just update these 2 softwares even I did not buy them separately ?
Unfortunately, no.
You can only upgrade a Creative Suite to another Creative Suite.
With CS3, you have until Dec 31, 2012 to upgrade to CS6. After that, CS3 is no longer eligible for upgrade, so then you pay full price for CS6.
http://www.adobe.com/au/products/creativesuite/faq.html
"Am I eligible for upgrade pricing from an earlier Creative Suite edition to an individual CS component?
No. Adobe does not offer upgrade pricing for customers wishing to move from a suite edition to an individual CS component. For complete upgrade information for the product you are interested in, consult the upgrade eligibility chart on that product's buying guide page."
Or you can join the Creative Cloud
http://www.adobe.com/au/products/creativecloud/buying-guide.html

"Component Install Failed" while reinstalling Web Premium CS3

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