Component monitoring - adapter engine error, but no channel in error actual

Question

Hi,
We have a problem in displaying a status of Adapter Engine in RWB. In component monitoring there's a red light and the status - "Are communication channels without errors?" says there's an communication channel in error. But when I click the Communication channel monitoring, everything's green there. Yes, there was an error before, but it's ok now. Why is the AE item in Component monitoring still red? How to make it to reflect the current status?
Thank you,
Olian

Answer 1

Hi Olian,
i am saying to use the cache connectivity test button option from RWB -> compnent monitoring , so have you done cache test using this? if yes, click on refresh display to see the latest adapter engine status..............if it is green, then it is okay..............but if it is red here, it means some comm channel is erroring sometimes - i guess it can be a file adapter using ftp or some rfc adapter......................
if it is green here and compnent monitoring - adapter engine status is red because some comm channel errored in past.........then i think some cache is not getting refreshed - i do not know exactly how to rectify it...........but i can tell you some workaround for it..............the comm channel which was erroring just stop it from comm channel monitoring........then close RWB and again open it and see compnent monitoring - adapter engine status again in it - i think it should be green now.......or  try by changing any comm channel description data in ID and save and activate it.........then again check your compnent monitoring - adapter engine status..................but dont worry i think this is a temporary problem
Regards,
Rajeev Gupta
Edited by: RAJEEV GUPTA on Mar 26, 2008 11:50 AM