Component store corrupt after w8.1 spring update

hi,
I have applied  windows 8.1 pro spring update without problems. attempted to do cleanup with
 dism /online /cleanup-image /startcomponentcleanup
the system comes up with messages showing component store is corrupt , error  : 14098.     I run
 dism /online /cleanup-image /scanhealth               which answers component store is repairable. so I run
 dism /online /cleanup-image /restorehealth          and after 40% complete the  result is 
    'either  the repair source cannot be found or the component store cannot be repaired'  error: 0x800f081f . the log at
      \windows\logs\dism\dism.log   shows some text written is what I think is Japanese alphabet.
I do a system image restore disk reverting windows to its state in march, check the component store and it is healthy.
  I do the w8.1 pro spring update again.
   this puts the component store into the situation above.
  I can do a clean intstall when w8.1 pro iso is available.  any ideas?
  regards.  

# as an HRESULT: Severity: FAILURE (1), Facility: 0xf, Code 0x81f
# for hex 0x81f / decimal 2079 :
ecIFSDupFile ec.h
Hi,
This error code can occur when an alternative installation source is specified and one of the following conditions is true:
The location that is specified by the path does not contain the files that are required to install the feature.
The user who tries to install the feature does not have at least READ access to the location and to the files.
The set of installation files is corrupted, incomplete, or invalid for the version of Windows that you are running.
I suggest that you upload the dism.log so that we can help you analyze them.
Regards,
Kelvin Xu
TechNet Community Support

Similar Messages

  • TS1702 Does anyone know how to resolve the problem of apps not being able to download in the App Store? After the IOS 6 update I haven't been able to download any apps.

    Does anyone know how to resolve the problem of apps not being able to download in the App Store? After the IOS 6 update I haven't been able to download any apps.

    Maybe here:
    IOS 6 App store crash: Apple Support Communities

  • Internet Accounts Preference pane corrupted after 10.9.5 update

    After loading the 10.9.5 update I noticed that my Internet Accounts preferences pane in System Preferences is corrupted. The pane shows mostly blank, but will show graphic corruption if I move the window around. It has the list of accounts even though you cannot see them. If I click on the first account location my iCloud account shows up on the right. The list under it doesn't show, but it is also present. I have gone through and trashed a few plist files that look related. I tried most of the items related to problems in this area, but I have been unable to figure out what is causing this anomaly. The only other problem I have that is related is that if I try to create a new Mail account, the account type picker has the last item with a radio button, but no graphic. If I select it, it shows an example AOL address, but the rest of the text is not correct.
    This is the add account pane in mail. I assume that last one is supposed to be AOL.
    This is the pane that shows up when selecting the blank entry. It sort of looks like a foreign language without the right font.
    I am going to try re-loading the combo pack upgrade for Mavericks to see if that can correct this. Any ideas are appreciated. Did 10.9.5 pull out the AOL option and just not do it right on my system?
    Just found a related issue. Add Account in Contacts (need to add a directory account) doesn't do anything. I had a directory account during the upgrade, but removed all accounts and re-added all back except that one since I cannot.
    Thanks

    I did the Safe Boot again and had the problem. I still have the problem after rebooting into normal mode. Looks like there is an uncaught exception when I select to add an account in the address book. There are similar uncaught exceptions when I got into the internet accounts preference pane as well.
    9/25/14 3:31:05.433 PM Contacts[281]: -[IAPluginManager allAListPlugins] [546] -- *** warning: we're on the slow path.
    9/25/14 3:31:05.443 PM Contacts[281]: *** Assertion failure in -[NSTextFieldCell _objectValue:forString:errorDescription:], /SourceCache/AppKit/AppKit-1265.21/AppKit.subproj/NSCell.m:1637
    9/25/14 3:31:05.443 PM Contacts[281]: An uncaught exception was raised
    9/25/14 3:31:05.443 PM Contacts[281]: Invalid parameter not satisfying: aString != nil
    9/25/14 3:31:05.445 PM Contacts[281]: (
      0   CoreFoundation                      0x00000001101ea25c __exceptionPreprocess + 172
      1   libobjc.A.dylib                     0x000000010f479e75 objc_exception_throw + 43
      2   CoreFoundation                      0x00000001101ea038 +[NSException raise:format:arguments:] + 104
      3   Foundation                          0x000000010c0c83d1 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 189
      4   AppKit                              0x000000010c5788b8 -[NSCell _objectValue:forString:errorDescription:] + 159
      5   AppKit                              0x000000010c57880a -[NSCell _objectValue:forString:] + 20
      6   AppKit                              0x000000010c578778 -[NSCell setStringValue:] + 41
      7   AppKit                              0x000000010c5f4594 -[NSControl setStringValue:] + 138
      8   InternetAccounts                    0x000000010efe1908 -[IANewAccountChooserRadioRowItem syncUI] + 261
      9   InternetAccounts                    0x000000010efe1a0d -[IANewAccountChooserRadioRowItem view] + 22
      10  InternetAccounts                    0x000000010efe3047 -[IANewAccountChooserRadioCollection view] + 588
      11  InternetAccounts                    0x000000010efea7c5 -[IASetupManager _beginAccountChooser] + 459
      12  Contacts                            0x000000010bf1f84b Contacts + 342091
      13  AppKit                              0x000000010c757260 -[NSApplication sendAction:to:from:] + 327
      14  AppKit                              0x000000010c7721c8 -[NSMenuItem _corePerformAction] + 394
      15  AppKit                              0x000000010c771f04 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 117
      16  AppKit                              0x000000010c7c140d -[NSMenu _internalPerformActionForItemAtIndex:] + 35
      17  AppKit                              0x000000010c7c1289 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 104
      18  AppKit                              0x000000010c767ff6 NSSLMMenuEventHandler + 716
      19  HIToolbox                           0x0000000111fc61d4 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 892
      20  HIToolbox                           0x0000000111fc5787 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 385
      21  HIToolbox                           0x0000000111fd9880 SendEventToEventTarget + 40
      22  HIToolbox                           0x000000011200f640 _ZL18SendHICommandEventjPK9HICommandjjhPKvP20OpaqueEventTargetRefS5_PP14OpaqueEventRef + 420
      23  HIToolbox                           0x0000000112042228 SendMenuCommandWithContextAndModifiers + 59
      24  HIToolbox                           0x00000001120421d0 SendMenuItemSelectedEvent + 178
      25  HIToolbox                           0x00000001120420af _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 94
      26  HIToolbox                           0x000000011204a085 _ZL14MenuSelectCoreP8MenuData5PointdjPP13OpaqueMenuRefPt + 718
      27  HIToolbox                           0x0000000112049cb1 _HandleMenuSelection2 + 446
      28  AppKit                              0x000000010c6da62c _NSHandleCarbonMenuEvent + 284
      29  AppKit                              0x000000010c53952e _DPSNextEvent + 2170
      30  AppKit                              0x000000010c53889b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
      31  AppKit                              0x000000010c52c99c -[NSApplication run] + 553
      32  AppKit                              0x000000010c517783 NSApplicationMain + 940
      33  libdyld.dylib                       0x0000000110d265fd start + 1
      34  ???                                 0x0000000000000001 0x0 + 1
    Here is the system log for when I open Internet Accounts. Looks like the same exception in there along with a bunch of remoteservice errors.
    9/25/14 3:45:24.224 PM com.apple.preferences.internetaccounts.remoteservice[366]: assertion failed: 13F34: liblaunch.dylib + 25164 [A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A]: 0x25
    9/25/14 3:45:24.244 PM com.apple.preferences.internetaccounts.remoteservice[366]: assertion failed: 13F34: liblaunch.dylib + 25164 [A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A]: 0x25
    9/25/14 3:45:24.451 PM com.apple.preferences.internetaccounts.remoteservice[366]: *** -[IADomainCache init]: IA domains cache is out of date.
    9/25/14 3:45:24.451 PM com.apple.preferences.internetaccounts.remoteservice[366]: -[IAPluginManager allAListPlugins] [546] -- *** warning: we're on the slow path.
    9/25/14 3:45:24.528 PM com.apple.time[175]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
    9/25/14 3:45:24.726 PM com.apple.preferences.internetaccounts.remoteservice[366]: -[IAPluginManager allAListPlugins] [546] -- *** warning: we're on the slow path.
    9/25/14 3:45:24.728 PM com.apple.preferences.internetaccounts.remoteservice[366]: -[IAPluginManager allAListPlugins] [546] -- *** warning: we're on the slow path.
    9/25/14 3:45:24.731 PM com.apple.preferences.internetaccounts.remoteservice[366]: -[IAPluginManager allAListPlugins] [546] -- *** warning: we're on the slow path.
    9/25/14 3:45:24.745 PM com.apple.preferences.internetaccounts.remoteservice[366]: -[IAPluginManager allAListPlugins] [546] -- *** warning: we're on the slow path.
    9/25/14 3:45:24.880 PM com.apple.preferences.internetaccounts.remoteservice[366]: *** Assertion failure in -[NSTextFieldCell _objectValue:forString:errorDescription:], /SourceCache/AppKit/AppKit-1265.21/AppKit.subproj/NSCell.m:1637
    9/25/14 3:45:24.880 PM com.apple.preferences.internetaccounts.remoteservice[366]: Invalid parameter not satisfying: aString != nil
    9/25/14 3:45:24.884 PM com.apple.preferences.internetaccounts.remoteservice[366]: (
      0   CoreFoundation                      0x000000010329b25c __exceptionPreprocess + 172
      1   libobjc.A.dylib                     0x0000000102f82e75 objc_exception_throw + 43
      2   CoreFoundation                      0x000000010329b038 +[NSException raise:format:arguments:] + 104
      3   Foundation                          0x0000000102aec3d1 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 189
      4   AppKit                              0x00000001052378b8 -[NSCell _objectValue:forString:errorDescription:] + 159
      5   AppKit                              0x000000010523780a -[NSCell _objectValue:forString:] + 20
      6   AppKit                              0x0000000105237778 -[NSCell setStringValue:] + 41
      7   AppKit                              0x00000001052b3594 -[NSControl setStringValue:] + 138
      8   InternetAccounts                    0x000000010ee13846 -[IANewAccountChooserController tableView:viewForTableColumn:row:] + 204
      9   AppKit                              0x00000001052b2944 -[NSTableView(NSTableViewViewBased) makeViewForTableColumn:row:] + 77
      10  AppKit                              0x00000001052b1c77 -[NSTableRowData _addViewToRowView:atColumn:row:] + 305
      11  AppKit                              0x00000001052b19aa -[NSTableRowData _addViewsToRowView:atRow:] + 191
      12  AppKit                              0x00000001052aea9e -[NSTableRowData _addRowViewForVisibleRow:withPriorView:] + 421
      13  AppKit                              0x00000001052ae81c -[NSTableRowData _addRowViewForVisibleRow:withPriorRowIndex:inDictionary:withRowAnimation:] + 278
      14  AppKit                              0x00000001052ad8e6 -[NSTableRowData _unsafeUpdateVisibleRowEntries] + 1640
      15  AppKit                              0x00000001052ad17c -[NSTableRowData updateVisibleRowViews] + 230
      16  AppKit                              0x000000010534e72d -[NSTableView viewWillDraw] + 165
      17  AppKit                              0x0000000105357cf1 -[NSView(NSInternal) _sendViewWillDrawAndRecurse:] + 332
      18  AppKit                              0x000000010535798f -[NSView(NSLayerKitGlue) _layoutSublayersOfLayer:] + 147
      19  QuartzCore                          0x000000010905ce51 -[CALayer layoutSublayers] + 214
      20  AppKit                              0x00000001053578eb _NSBackingLayerLayoutSublayers + 160
      21  QuartzCore                          0x000000010905ca25 _ZN2CA5Layer16layout_if_neededEPNS_11TransactionE + 363
      22  QuartzCore                          0x000000010905c8a6 _ZN2CA5Layer28layout_and_display_if_neededEPNS_11TransactionE + 24
      23  QuartzCore                          0x000000010905c33c _ZN2CA7Context18commit_transactionEPNS_11TransactionE + 236
      24  QuartzCore                          0x000000010905bfd6 _ZN2CA11Transaction6commitEv + 388
      25  QuartzCore                          0x000000010906c761 _ZN2CA11Transaction17observer_callbackEP19__CFRunLoopObservermPv + 71
      26  CoreFoundation                      0x00000001031cbd67 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
      27  CoreFoundation                      0x00000001031cbcd7 __CFRunLoopDoObservers + 391
      28  CoreFoundation                      0x00000001031bce94 CFRunLoopRunSpecific + 340
      29  HIToolbox                           0x0000000107001a0d RunCurrentEventLoopInMode + 226
      30  HIToolbox                           0x0000000107001685 ReceiveNextEventCommon + 173
      31  HIToolbox                           0x00000001070015bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
      32  AppKit                              0x00000001051f824e _DPSNextEvent + 1434
      33  AppKit                              0x00000001051f789b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
      34  AppKit                              0x00000001051eb99c -[NSApplication run] + 553
      35  AppKit                              0x00000001051d6783 NSApplicationMain + 940
      36  XPCService                          0x000000010b1f3c0f _xpc_main + 385
      37  libxpc.dylib                        0x0000000104545bde xpc_main + 399
      38  ViewBridge                          0x000000010650fc9a xpc_service_connection_handler + 0
      39  ViewBridge                          0x00000001064ddcf8 NSViewServiceApplicationMain + 2717
      40  PreferencePanes                     0x0000000102f4a756 PreferencePaneMain + 171
      41  com.apple.preferences.internetaccounts.remoteservice 0x00000001029edca1 main + 41
      42  libdyld.dylib                       0x000000010423f5fd start + 1
    9/25/14 3:45:24.899 PM com.apple.preferences.internetaccounts.remoteservice[366]: *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
    9/25/14 3:45:24.899 PM com.apple.preferences.internetaccounts.remoteservice[366]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
    9/25/14 3:45:24.000 PM kernel[0]: hfs: mounted Recovery HD on device disk0s3
    9/25/14 3:45:24.973 PM mds[71]: (Normal) Volume: volume:0x7fec73a31000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Recovery HD
    9/25/14 3:45:24.979 PM com.apple.preferences.internetaccounts.remoteservice[366]: INFO: FMM: containsRecoveryPartition: YES, version: 13A603
    9/25/14 3:45:25.042 PM com.apple.preferences.internetaccounts.remoteservice[366]: INFO: FMM: containsRecoveryPartition: YES, version: 13A603
    9/25/14 3:45:25.071 PM fseventsd[45]: Logging disabled completely for device:1: /Volumes/Recovery HD
    9/25/14 3:45:25.093 PM _cvmsroot[378]: audit warning: soft /var/audit
    9/25/14 3:45:25.094 PM _cvmsroot[379]: audit warning: allsoft
    9/25/14 3:45:25.109 PM _cvmsroot[381]: audit warning: closefile /var/audit/20140925203842.20140925204525
    9/25/14 3:45:25.121 PM com.apple.preferences.internetaccounts.remoteservice[366]: INFO: FMM: recoveryPartitionNeedsUpdate: NO
    9/25/14 3:45:25.126 PM com.apple.preferences.internetaccounts.remoteservice[366]: INFO: FMM: containsRecoveryPartition: YES, version: 13A603
    9/25/14 3:45:25.127 PM com.apple.preferences.internetaccounts.remoteservice[366]: INFO: FMM: recoveryPartitionNeedsUpdate: NO
    9/25/14 3:45:25.127 PM com.apple.preferences.internetaccounts.remoteservice[366]: INFO: FMM: can enable: YES
    9/25/14 3:45:25.132 PM com.apple.preferences.internetaccounts.remoteservice[366]: INFO: FMM: containsRecoveryPartition: YES, version: 13A603
    9/25/14 3:45:25.132 PM com.apple.preferences.internetaccounts.remoteservice[366]: INFO: FMM: recoveryPartitionNeedsUpdate: NO
    9/25/14 3:45:25.137 PM com.apple.preferences.internetaccounts.remoteservice[366]: INFO: FMM: containsRecoveryPartition: YES, version: 13A603
    9/25/14 3:45:25.138 PM com.apple.preferences.internetaccounts.remoteservice[366]: INFO: FMM: recoveryPartitionNeedsUpdate: NO
    9/25/14 3:45:25.138 PM com.apple.preferences.internetaccounts.remoteservice[366]: INFO: FMM: can enable: YES
    9/25/14 3:45:25.139 PM com.apple.preferences.internetaccounts.remoteservice[366]: Bogus event received by listener connection:
    <error: 0x10455ab50> { count = 1, contents =
      "XPCErrorDescription" => <string: 0x10455ae60> { length = 18, contents = "Connection invalid" }
    9/25/14 3:45:25.000 PM kernel[0]: hfs: unmount initiated on Recovery HD on device disk0s3
    9/25/14 3:45:25.235 PM com.apple.preferences.internetaccounts.remoteservice[366]: INFO: FMM: containsRecoveryPartition: YES, version: 13A603
    9/25/14 3:45:25.235 PM com.apple.preferences.internetaccounts.remoteservice[366]: INFO: FMM: recoveryPartitionNeedsUpdate: NO
    9/25/14 3:45:25.242 PM com.apple.preferences.internetaccounts.remoteservice[366]: INFO: FMM: containsRecoveryPartition: YES, version: 13A603
    9/25/14 3:45:25.242 PM com.apple.preferences.internetaccounts.remoteservice[366]: INFO: FMM: recoveryPartitionNeedsUpdate: NO
    9/25/14 3:45:25.243 PM com.apple.preferences.internetaccounts.remoteservice[366]: INFO: FMM: can enable: YES
    Thanks

  • External drive corruption after 10.8.5 update

    Hi,
    After the upgrade to 10.8.5. my Mini server at home, which had been running for months on end without a hitch prior to that, started having big problems.
    I have a late 2012 Mini, with a Sharkoon 5 disk cabinet hooked up through USB3.0. The cabinet is filled with (top to bottom) 2 * 1 TB drives, 1 * 300GBdrive and 2 * 2 TB drive.
    A few days after the update to 10.8.5 disk started disconnecting. Or rather, they would report normal sats in 'df' but they wouldn't show any files, neither in Finder nor with 'ls'. Disks 1, 3 and 4 looked mounted (albeit empty), but 2 and 5 were not. I noticed very high (red LED) activity on disk 2, disk 2 showed up corrupt in DiskUtility, so I took that one out. Now the rest came back, but disk 5 was corrupted and unusable. I reformatted, put disk 2 back and reformatted, restored and on I went.
    Couple of days later: same thing. When the corruption occurs, after some time all other disks, although still there, become unusable as well. In the end you cannot even login to the iMacs that are using this server for OpenDirectory etc. 
    After the second time I suspected hardware failure on disk 2 and removed it from the cabinet. Formatted disk 5, restored, etc. But a few day later it happened all over again, this time with disk 5 seeming to be the culprit. I took that one out as well now, and I have to wait if the rest stays stable now.
    In other words, it seems like the second of each set of identical disks is causing problems.
    So my questions:
    1) Has anyaone else seen anything similar?
    2) Would changing out the disks, so that the identical sets are not adjacent, possibly fix this?
    3) Would the latest fix release of 10.8.5 possibly fix this?
    4) If all else fails, is there a way back to 10.8.4?
    Any (other) ideas?
    TIA,
    Peter

    Try running the combo update. It contains the latest update and will sometimes fix some other problems.
    10.8.5 Combo Update

  • Is anyones app store crashing after the ios 6 update?

    After installing the update I went to restore my purchases from the app store. I clicked on purchases it says loading and the circles spin and then I get the white screen and then it goes to the white screen. After  calling the Apple Tech support it was decided that I needed a replacement phone. After getting the new phone the app store worked fine then prompted me to do an update which I did and the app store purchases did the same thing as my original phone. Is anyone out there going through this?

    I meant the home screen sorry

  • ATI HD 3870 and gaming video corruption after 10.5.6 update

    I have an early 2006 MacPro 8 core in which I replaced the factory ATI X1900 graphics card with the highly recommended ATI HD 3870 card. The upgrade went smoothly and now I can play Call of Duty 2 for Mac on my 1920 x 1200 display at the highest quality of detail and shading with no problems.
    After upgrading my OSX to 10.5.6, I started having random video corruption while playing COD2. It appears as random magenta, cyan or green flashes with a screen-like texture in various parts of the display. It seems totally random. After speaking with ATI tech support and the great guys at Other World Computing where I bought the card, the determination was that the card was the problem. I sent it into ATI for a warranty repair or replacement. While waiting, I borrowed the same card from a friend and installed it. The same problem occurred.
    I think the issue now tracks back to the 10.5.6 upgrade which according to Apple provided updates to the video drivers for ATI cards. Now I don't know how to go back to the previous drivers. I checked ATI's web site and there are no drivers available for download for Leopard.
    Any suggestions?
    Thanks.
    Bud James

    Backup - always - before you apply updates. Start using SuperDuper.
    Wait for 10.5.7.
    The first 8-core was 3GHz and came in March 2007. But you had the X1900 so that says it is pre-2008 (most that say "early 200x" mean Early 2008 Mac Pro).
    Drivers are part of OS X bundle, there is no discreet driver package.
    If you don't have a backup, make one, and then you are faced with fresh install or archive and install, and you may need 10.5.2 DVD (with the 8800 you can't boot from a system w/o getting a panic if it is lower than 10.5.2).

  • Safari and iTunes store crashing after 10.8.4 update

    Hi,
    Since I have updated to the 10.8.4 OS on my 27inch Late 2012 iMac (3.4 GHz Intel Core i7) I am having trouble with applications which crash instantly upon opening them. I have tried opening these applications about 30-40 times and sent the reports to Apple on most of those occassions.
    I have checked the other discussions going around and none of the ideas of fixing these problems have worked.
    I am really annoyed by this as everything was working fine (although Safari did crash from time to time and was a bit slow) prior to my 'upgrading' to 10.8.4
    Does anyone have any potential solutions or is anyone having similar problems?
    This was a solution to another user but not to me at all so I am really confused:
    Linc Davis 
    This solved my questionRe: Safari crashes to desktop after recent install of Lion     Jul 5, 2013 10:11 AM    (in response to COBanks) 
    This crash seems to be caused by a bug in iCloud. The only workaround that I know of at the moment is to disable Safari synchronization in the iCloud preference pane. Sync bookmarks with iOS devices in iTunes instead. You may also need to do as follows. 
    Back up all data.
    Triple-click the text on the line below to the clipboard, then copy it to the Clipboard (command-C):
    ~/Library/Safari/Bookmarks.plist
    Quit Safari.
    Select
    Go ▹ Go to Folder
    from the Finder menu bar. Paste into the text box that opens (command-V), then press return.
    A folder window should open with a file named "Bookmarks.plist" selected. Move the selected file to the Desktop, leaving the folder open.
    Relaunch Safari. It will open with the default set of bookmarks. Delete them all. Select
    File ▹ Import Bookmarks
    from the Safari menu bar. Import from the bookmarks file you moved to the Desktop. Arrange the bookmarks as you wish.
    If Safari now performs normally, you can delete the old bookmarks file. Otherwise, quit Safari again and put back the file you moved, replacing the newer one with the same name. Close the Finder window and post again.

    Hi - I have looked into my user guide but can't find the correct info on the right RAM to use. May you help point me in the right direction. I am now having more applications crash.
    Today I had Illustrator crash over and over and here is the crash report:
    Process:    
    Adobe Illustrator [690]
    Path:       
    /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier: 
    com.adobe.illustrator
    Version:    
    723 (16.0.0)
    Code Type:  
    X86-64 (Native)
    Parent Process:  launchd [139]
    User ID:    
    501
    Date/Time:  
    2013-08-01 13:25:39.005 +0100
    OS Version: 
    Mac OS X 10.8.4 (12E55)
    Report Version:  10
    Interval Since Last Report:     
    98684 sec
    Crashes Since Last Report:      
    3
    Per-App Interval Since Last Report:  206473 sec
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                 
    28CBF2D3-53F6-48C6-18E3-E81C1FC39AA9
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x000000005d8948fa
    VM Regions Near 0x5d8948fa:
    -->
    __TEXT            
    0000000100000000-000000010187b000 [ 24.5M] r-x/rwx SM=COW  /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.adobe.illustrator.plugins.CharParaStyles
    0x000000011640fa01 PluginMain + 362577
    1   com.adobe.illustrator.plugins.CharParaStyles
    0x000000011644d19d PluginMain + 614381
    2   com.adobe.illustrator.plugins.CharParaStyles
    0x00000001163e74d3 PluginMain + 197411
    3   com.adobe.illustrator.plugins.CharParaStyles
    0x00000001163b8177 PluginMain + 4039
    4   com.adobe.illustrator.plugins.CharParaStyles
    0x00000001163e777d PluginMain + 198093
    5   com.adobe.illustrator.plugins.CharParaStyles
    0x00000001163b7252 PluginMain + 162
    6   com.adobe.illustrator    
    0x0000000100c97a3a std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
    7   com.adobe.illustrator    
    0x0000000100c9202c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
    8   com.adobe.illustrator    
    0x0000000100c951ac std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
    9   com.adobe.illustrator    
    0x00000001009674e2 0x100000000 + 9860322
    10  com.adobe.illustrator    
    0x0000000100b6190f 0x100000000 + 11933967
    11  com.adobe.illustrator    
    0x0000000100a973a7 0x100000000 + 11105191
    12  com.adobe.illustrator    
    0x00000001009cf0ed 0x100000000 + 10285293
    13  com.adobe.illustrator    
    0x0000000100a04bd4 0x100000000 + 10505172
    14  com.adobe.illustrator    
    0x0000000100a05d1b 0x100000000 + 10509595
    15  com.adobe.illustrator    
    0x000000010084cd25 0x100000000 + 8703269
    16  com.adobe.illustrator    
    0x0000000100a03d54 0x100000000 + 10501460
    17  com.adobe.illustrator    
    0x00000001009e0a05 0x100000000 + 10357253
    18  com.adobe.illustrator    
    0x00000001007b02dd 0x100000000 + 8061661
    19  com.adobe.illustrator    
    0x00000001007b035c 0x100000000 + 8061788
    20  com.adobe.illustrator    
    0x000000010069ba4b 0x100000000 + 6928971
    21  com.adobe.illustrator    
    0x000000010084cd25 0x100000000 + 8703269
    22  com.adobe.illustrator    
    0x000000010069abb7 0x100000000 + 6925239
    23  com.adobe.illustrator    
    0x00000001007a4e6b 0x100000000 + 8015467
    24  com.adobe.illustrator    
    0x000000010084cb1e 0x100000000 + 8702750
    25  com.adobe.illustrator    
    0x00000001007a46eb 0x100000000 + 8013547
    26  com.adobe.illustrator    
    0x000000010099976b 0x100000000 + 10065771
    27  com.adobe.illustrator    
    0x000000010084cb1e 0x100000000 + 8702750
    28  com.adobe.illustrator    
    0x0000000100998b0a 0x100000000 + 10062602
    29  com.adobe.illustrator    
    0x000000010099925a 0x100000000 + 10064474
    30  com.adobe.illustrator    
    0x0000000100709e9b 0x100000000 + 7380635
    31  com.adobe.illustrator    
    0x000000010084cb1e 0x100000000 + 8702750
    32  com.adobe.illustrator    
    0x0000000100708cd0 0x100000000 + 7376080
    33  com.adobe.illustrator    
    0x00000001006f8bb4 0x100000000 + 7310260
    34  com.adobe.illustrator    
    0x0000000100163358 0x100000000 + 1454936
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x00007fff86640d16 kevent + 10
    1   libdispatch.dylib        
    0x00007fff84640dea _dispatch_mgr_invoke + 883
    2   libdispatch.dylib        
    0x00007fff846409ee _dispatch_mgr_thread + 54
    Thread 2:
    0   libsystem_kernel.dylib   
    0x00007fff866406d6 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00007fff8a9d8f4c _pthread_workq_return + 25
    2   libsystem_c.dylib        
    0x00007fff8a9d8d13 _pthread_wqthread + 412
    3   libsystem_c.dylib        
    0x00007fff8a9c31d1 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib   
    0x00007fff866406d6 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00007fff8a9d8f4c _pthread_workq_return + 25
    2   libsystem_c.dylib        
    0x00007fff8a9d8d13 _pthread_wqthread + 412
    3   libsystem_c.dylib        
    0x00007fff8a9c31d1 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib   
    0x00007fff866400fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8a9dafe9 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore
    0x00007fff8ccc2210 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore
    0x00007fff8ccc23e7 TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore
    0x00007fff8cc24a98 MPWaitOnQueue + 252
    5   com.adobe.ACE            
    0x0000000102a332c9 0x1029fa000 + 234185
    6   com.adobe.ACE            
    0x0000000102a325da 0x1029fa000 + 230874
    7   com.apple.CoreServices.CarbonCore
    0x00007fff8cc997e0 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib        
    0x00007fff8a9d67a2 _pthread_start + 327
    9   libsystem_c.dylib        
    0x00007fff8a9c31e1 thread_start + 13
    Thread 5:
    0   libsystem_kernel.dylib   
    0x00007fff866400fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8a9dafe9 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore
    0x00007fff8ccc2210 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore
    0x00007fff8ccc23e7 TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore
    0x00007fff8cc24a98 MPWaitOnQueue + 252
    5   com.adobe.ACE            
    0x0000000102a332c9 0x1029fa000 + 234185
    6   com.adobe.ACE            
    0x0000000102a325da 0x1029fa000 + 230874
    7   com.apple.CoreServices.CarbonCore
    0x00007fff8cc997e0 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib        
    0x00007fff8a9d67a2 _pthread_start + 327
    9   libsystem_c.dylib        
    0x00007fff8a9c31e1 thread_start + 13
    Thread 6:
    0   libsystem_kernel.dylib   
    0x00007fff866400fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8a9dafe9 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore
    0x00007fff8ccc2210 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore
    0x00007fff8ccc23e7 TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore
    0x00007fff8cc24a98 MPWaitOnQueue + 252
    5   com.adobe.ACE            
    0x0000000102a332c9 0x1029fa000 + 234185
    6   com.adobe.ACE            
    0x0000000102a325da 0x1029fa000 + 230874
    7   com.apple.CoreServices.CarbonCore
    0x00007fff8cc997e0 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib        
    0x00007fff8a9d67a2 _pthread_start + 327
    9   libsystem_c.dylib        
    0x00007fff8a9c31e1 thread_start + 13
    Thread 7:
    0   libsystem_kernel.dylib   
    0x00007fff866400fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8a9dafe9 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore
    0x00007fff8ccc2210 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore
    0x00007fff8ccc23e7 TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore
    0x00007fff8cc24a98 MPWaitOnQueue + 252
    5   com.adobe.ACE            
    0x0000000102a332c9 0x1029fa000 + 234185
    6   com.adobe.ACE            
    0x0000000102a325da 0x1029fa000 + 230874
    7   com.apple.CoreServices.CarbonCore
    0x00007fff8cc997e0 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib        
    0x00007fff8a9d67a2 _pthread_start + 327
    9   libsystem_c.dylib        
    0x00007fff8a9c31e1 thread_start + 13
    Thread 8:
    0   libsystem_kernel.dylib   
    0x00007fff866400fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8a9dafe9 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore
    0x00007fff8ccc2210 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore
    0x00007fff8ccc23e7 TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore
    0x00007fff8cc24a98 MPWaitOnQueue + 252
    5   com.adobe.ACE            
    0x0000000102a332c9 0x1029fa000 + 234185
    6   com.adobe.ACE            
    0x0000000102a325da 0x1029fa000 + 230874
    7   com.apple.CoreServices.CarbonCore
    0x00007fff8cc997e0 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib        
    0x00007fff8a9d67a2 _pthread_start + 327
    9   libsystem_c.dylib        
    0x00007fff8a9c31e1 thread_start + 13
    Thread 9:
    0   libsystem_kernel.dylib   
    0x00007fff866400fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8a9dafe9 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore
    0x00007fff8ccc2210 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore
    0x00007fff8ccc23e7 TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore
    0x00007fff8cc24a98 MPWaitOnQueue + 252
    5   com.adobe.ACE            
    0x0000000102a332c9 0x1029fa000 + 234185
    6   com.adobe.ACE            
    0x0000000102a325da 0x1029fa000 + 230874
    7   com.apple.CoreServices.CarbonCore
    0x00007fff8cc997e0 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib        
    0x00007fff8a9d67a2 _pthread_start + 327
    9   libsystem_c.dylib        
    0x00007fff8a9c31e1 thread_start + 13
    Thread 10:
    0   libsystem_kernel.dylib   
    0x00007fff866400fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8a9dafe9 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore
    0x00007fff8ccc2210 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore
    0x00007fff8ccc23e7 TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore
    0x00007fff8cc24a98 MPWaitOnQueue + 252
    5   com.adobe.ACE            
    0x0000000102a332c9 0x1029fa000 + 234185
    6   com.adobe.ACE            
    0x0000000102a325da 0x1029fa000 + 230874
    7   com.apple.CoreServices.CarbonCore
    0x00007fff8cc997e0 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib        
    0x00007fff8a9d67a2 _pthread_start + 327
    9   libsystem_c.dylib        
    0x00007fff8a9c31e1 thread_start + 13
    Thread 11:
    0   libsystem_kernel.dylib   
    0x00007fff866406d6 __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x00007fff8a9d8f4c _pthread_workq_return + 25
    2   libsystem_c.dylib        
    0x00007fff8a9d8d13 _pthread_wqthread + 412
    3   libsystem_c.dylib        
    0x00007fff8a9c31d1 start_wqthread + 13
    Thread 12:
    0   libsystem_kernel.dylib   
    0x00007fff866400fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8a9dafe9 _pthread_cond_wait + 869
    2   com.adobe.AGM            
    0x0000000102ee1cfb AGMInitialize + 3255535
    3   com.adobe.AGM            
    0x0000000102ee2afc AGMInitialize + 3259120
    4   com.adobe.AGM            
    0x0000000102ee9d8b AGMInitialize + 3288447
    5   libsystem_c.dylib        
    0x00007fff8a9d67a2 _pthread_start + 327
    6   libsystem_c.dylib        
    0x00007fff8a9c31e1 thread_start + 13
    Thread 13:
    0   libsystem_kernel.dylib   
    0x00007fff866400fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8a9dafe9 _pthread_cond_wait + 869
    2   com.adobe.ape.engine     
    0x0000000119d9ac0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine     
    0x0000000119b48ec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine     
    0x0000000119d9acd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine     
    0x0000000119d9ad4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine     
    0x0000000119d9ae79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib        
    0x00007fff8a9d67a2 _pthread_start + 327
    8   libsystem_c.dylib        
    0x00007fff8a9c31e1 thread_start + 13
    Thread 14:
    0   libsystem_kernel.dylib   
    0x00007fff866400fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8a9dafe9 _pthread_cond_wait + 869
    2   com.adobe.ape.engine     
    0x0000000119d9ac0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine     
    0x0000000119b48ec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine     
    0x0000000119d9acd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine     
    0x0000000119d9ad4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine     
    0x0000000119d9ae79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib        
    0x00007fff8a9d67a2 _pthread_start + 327
    8   libsystem_c.dylib        
    0x00007fff8a9c31e1 thread_start + 13
    Thread 15:
    0   libsystem_kernel.dylib   
    0x00007fff866400fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8a9dafe9 _pthread_cond_wait + 869
    2   com.adobe.ape.engine     
    0x0000000119d9ac0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine     
    0x0000000119b48ec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine     
    0x0000000119d9acd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine     
    0x0000000119d9ad4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine     
    0x0000000119d9ae79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib        
    0x00007fff8a9d67a2 _pthread_start + 327
    8   libsystem_c.dylib        
    0x00007fff8a9c31e1 thread_start + 13
    Thread 16:
    0   libsystem_kernel.dylib   
    0x00007fff866400fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8a9dafe9 _pthread_cond_wait + 869
    2   com.adobe.ape.engine     
    0x0000000119d9ac0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine     
    0x0000000119b48ec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine     
    0x0000000119d9acd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine     
    0x0000000119d9ad4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine     
    0x0000000119d9ae79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib        
    0x00007fff8a9d67a2 _pthread_start + 327
    8   libsystem_c.dylib        
    0x00007fff8a9c31e1 thread_start + 13
    Thread 17:
    0   libsystem_kernel.dylib   
    0x00007fff8663e686 mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x00007fff8663dc42 mach_msg + 70
    2   com.apple.CoreFoundation 
    0x00007fff85cfb233 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation 
    0x00007fff85d00916 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation 
    0x00007fff85d000e2 CFRunLoopRunSpecific + 290
    5   com.apple.CoreMediaIO    
    0x00007fff85ec06e8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
    6   com.apple.CoreMediaIO    
    0x00007fff85eb82ce CAPThread::Entry(CAPThread*) + 156
    7   libsystem_c.dylib        
    0x00007fff8a9d67a2 _pthread_start + 327
    8   libsystem_c.dylib        
    0x00007fff8a9c31e1 thread_start + 13
    Thread 18:
    0   libsystem_kernel.dylib   
    0x00007fff866400fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8a9db023 _pthread_cond_wait + 927
    2   com.adobe.ape.engine     
    0x0000000119d9abd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine     
    0x0000000119db2ddb APXGetHostAPI + 2614859
    4   com.adobe.ape.engine     
    0x0000000119d9acd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine     
    0x0000000119d9ad4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine     
    0x0000000119d9ae79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib        
    0x00007fff8a9d67a2 _pthread_start + 327
    8   libsystem_c.dylib        
    0x00007fff8a9c31e1 thread_start + 13
    Thread 19:
    0   libsystem_kernel.dylib   
    0x00007fff866400fa __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x00007fff8a9db023 _pthread_cond_wait + 927
    2   com.adobe.ape.engine     
    0x0000000119d9abd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine     
    0x0000000119f2d2c3 APXGetHostAPI + 4164403
    4   com.adobe.ape.engine     
    0x0000000119d9acd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine     
    0x0000000119d9ad4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine     
    0x0000000119d9ae79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib        
    0x00007fff8a9d67a2 _pthread_start + 327
    8   libsystem_c.dylib        
    0x00007fff8a9c31e1 thread_start + 13
    Thread 20:
    0   libsystem_kernel.dylib   
    0x00007fff86640386 __semwait_signal + 10
    1   libsystem_c.dylib        
    0x00007fff8aa60800 nanosleep + 163
    2   libsystem_c.dylib        
    0x00007fff8aa60717 usleep + 54
    3   com.adobe.illustrator.plugins.dBrushTool
    0x000000011dd1a2c2 PluginMain + 364594
    4   libsystem_c.dylib        
    0x00007fff8a9d67a2 _pthread_start + 327
    5   libsystem_c.dylib        
    0x00007fff8a9c31e1 thread_start + 13
    Thread 21:
    0   libsystem_kernel.dylib   
    0x00007fff8663e6c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool
    0x000000011dd1c7da PluginMain + 374090
    Thread 22:
    0   libsystem_kernel.dylib   
    0x00007fff8663e6c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool
    0x000000011dd1c7da PluginMain + 374090
    Thread 23:
    0   libsystem_kernel.dylib   
    0x00007fff8663e6c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool
    0x000000011dd1c7da PluginMain + 374090
    Thread 24:
    0   libsystem_kernel.dylib   
    0x00007fff8663e6c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool
    0x000000011dd1c7da PluginMain + 374090
    Thread 25:
    0   libsystem_kernel.dylib   
    0x00007fff8663e6c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool
    0x000000011dd1c7da PluginMain + 374090
    Thread 26:
    0   libsystem_kernel.dylib   
    0x00007fff8663e6c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool
    0x000000011dd1c7da PluginMain + 374090
    Thread 27:
    0   libsystem_kernel.dylib   
    0x00007fff8663e6c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool
    0x000000011dd1c7da PluginMain + 374090
    Thread 28:
    0   libsystem_kernel.dylib   
    0x00007fff8663e6c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool
    0x000000011dd1c7da PluginMain + 374090
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000123d4b740  rbx: 0x00007fff5fbfe920  rcx: 0x0000000000000015  rdx: 0x0000000000000001
      rdi: 0x0000000123d4b740  rsi: 0x0000000123d4b0b0  rbp: 0x00007fff5fbfe910  rsp: 0x00007fff5fbfe8e0
       r8: 0x0000000123d00000   r9: 0x0000000000000014  r10: 0x0000000000600015  r11: 0x0000000000100000
      r12: 0x0000000123d4b740  r13: 0x00007fff5fbfe920  r14: 0x00007fff5fbfeda0  r15: 0x00007fff5fbfe9b0
      rip: 0x000000011640fa01  rfl: 0x0000000000010206  cr2: 0x000000005d8948fa
    Logical CPU: 0
    Binary Images:
    0x100000000 -   
    0x10187afe7 +com.adobe.illustrator (723 - 16.0.0) <56C7F62E-CB0E-7436-3938-A3E667A2274C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    0x101abe000 -   
    0x102803ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.4 0.0.dylib
    0x102816000 -   
    0x102884fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
    0x1028d8000 -   
    0x1028dafff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/Ado beCrashReporter
    0x1028df000 -   
    0x10293cff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.722) <DAF9D4A3-5A37-2550-D7E6-DDCED7B15830> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
    0x102963000 -   
    0x1029c8ff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.722) <FFD7F1F4-6646-6E53-2C27-6F1833B7D840> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
    0x1029f6000 -   
    0x1029f6ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.722) <88F53468-DA62-3334-1187-61752A380FFE> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
    0x1029fa000 -   
    0x102b73fff +com.adobe.ACE (AdobeACE 2.19.18.20990 - 2.19.18.20990) <48C7C467-93A7-F609-1083-D0DD3C0B8988> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x102b86000 -   
    0x10318efff +com.adobe.AGM (AdobeAGM 4.26.20.20990 - 4.26.20.20990) <8F9BD5CF-287E-9EF1-926D-728359878CAC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x10322a000 -   
    0x10326cff7 +com.adobe.ARE (AdobeARE 1.5.02.20990 - 1.5.02.20990) <2FF36232-F715-2228-ACC0-BABFC0D6F779> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
    0x103274000 -   
    0x10336efe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeA XEDOMCore
    0x103412000 -   
    0x103431fff +com.adobe.BIB (AdobeBIB 1.2.02.20990 - 1.2.02.20990) <84AEC009-ED37-875D-BA3B-19FF2A53F9EF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
    0x103438000 -   
    0x103460ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4D9551F1-B07C-3BAF-0CED-1F83C866BCAA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIB Utils
    0x103467000 -   
    0x1037cbff7 +com.adobe.CoolType (AdobeCoolType 5.10.34.20990 - 5.10.34.20990) <3D5F8577-39F8-D1D0-81FE-6DC4203A9719> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoo lType
    0x103817000 -   
    0x103c5dfff +com.adobe.MPS (AdobeMPS 5.8.0.24821 - 5.8.0.24821) <E8E87710-F66B-32B5-97C6-A35D20867697> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
    0x103cda000 -   
    0x104dd8fef +com.adobe.psl (AdobePSL 13.0.0.21041 - 13.0.0.21041) <910C283A-607C-F863-97EF-07FB2EEB38AD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
    0x104f99000 -   
    0x104ff9ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
    0x105003000 -   
    0x1050bbfe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMP Files
    0x1050ee000 -   
    0x105198fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicuc nv.40.0.dylib
    0x1051bf000 -   
    0x1052fffe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/ 4.0/libicui18n.40.0.dylib
    0x10537e000 -   
    0x105480fef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc. 40.0.dylib
    0x1054c8000 -   
    0x105615ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
    0x105689000 -   
    0x1058d2fe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeL inguistic
    0x105955000 -   
    0x10595cfff +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <51536CCA-D34E-51D7-2031-5757EBA5AEF9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSp lashKit
    0x105966000 -   
    0x105992fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/A dobeAXE8SharedExpat
    0x1059b5000 -   
    0x105a72fff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/Adob eExtendScript
    0x105abc000 -   
    0x105b81fff +com.adobe.JP2K (2.0.0 - 2.0.0.25990) <1D61D0B2-F263-72E6-C2BB-C8BA6EBB9BAD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
    0x105bd0000 -   
    0x105d99fff +com.adobe.owl (AdobeOwl version 5.0.3 - 5.0.3) <1DEEBFAD-1C6D-303B-9F68-B39677534527> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
    0x105ddb000 -   
    0x1065aeff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
    0x106666000 -   
    0x106767fff +com.adobe.PDFPort (AdobePDFPort 2.1.0.20993 - 2.1.0.20993) <4356804E-2D42-1280-DC3B-66448D57F05A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFP ort
    0x10677b000 -   
    0x1067a0ffe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobe pdfsettings
    0x1067dc000 -   
    0x106822fe7 +com.adobe.pip (6.0.0.1654) <3576D8F9-E2F9-6EB8-6684-C2FE6B0A3731> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
    0x10682f000 -   
    0x1068ddfef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCor e
    0x10691a000 -   
    0x1069d6fef +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <9C3A0810-22F9-5C20-C5A9-44C552076054> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSV GExport
    0x1069f8000 -   
    0x106d0efff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <041B948F-2768-2FC9-712A-43AE264510DB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
    0x106dda000 -   
    0x106df4ff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
    0x106dfd000 -   
    0x106e16fff  com.apple.carbonframeworktemplate (1.0 - 1.0) <F61B0C46-58B8-B22C-8D68-BD907307AD02> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
    0x106e1d000 -   
    0x106f01fe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
    0x106f12000 -   
    0x106f1afef +com.adobe.boost_date_time.framework (6.0.0 - 6.0.0.0) <115FE7FA-3CD2-0E93-4E98-AEF475EE38FC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_ date_time
    0x106f34000 -   
    0x106f4dff7 +com.adobe.boost_filesystem.framework (6.0.0 - 6.0.0.0) <C43579CF-8992-A347-43DA-C0A4E811F0BA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost _filesystem
    0x106f6f000 -   
    0x107023fef +com.adobe.boost_regex.framework (6.0.0 - 6.0.0.0) <AD024D5E-3C89-5980-33C4-7AB355E81E00> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_rege x
    0x1070af000 -   
    0x10711cfef +com.adobe.boost_serialization.framework (6.0.0 - 6.0.0.0) <C9185142-EB21-6C02-330C-02C40D8C19AB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/bo ost_serialization
    0x107220000 -   
    0x10722dfff +com.adobe.boost_signals.framework (6.0.0 - 6.0.0.0) <51D9E37F-A619-075C-310C-7A23812C559C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_si gnals
    0x107242000 -   
    0x107244ff7 +com.adobe.boost_system.framework (6.0.0 - 6.0.0.0) <D36A5C9D-869E-4493-3105-7659ECF4F0B2> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_sys tem
    0x10724b000 -   
    0x107257fff +com.adobe.boost_threads.framework (6.0.0 - 6.0.0.0) <F69443FF-E9DF-0EE6-CBC9-7E93FB06416A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_th reads
    0x107275000 -   
    0x1076c0fef +com.adobe.dvaadameve.framework (6.0.0 - 6.0.0.0) <C11B696F-8413-184E-76BE-687FEF337DF2> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
    0x107d1b000 -   
    0x107e07fe7 +com.adobe.dvaai.framework (6.0.0 - 6.0.0.0) <09B2691C-AB50-8014-3644-631B28F30ECC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
    0x107eb3000 -   
    0x1080a7fff +com.adobe.dvacore.framework (6.0.0 - 6.0.0.0) <062B4270-A1D5-3B16-D19C-7FD62762DE0C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
    0x10826f000 -   
    0x108792fef +com.adobe.dvaui.framework (6.0.0 - 6.0.0.0) <1FF12081-8F4F-513F-5803-19C178E1FC6E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
    0x108ca6000 -   
    0x108d73ff7 +com.adobe.dvaworkspace.framework (6.0.0 - 6.0.0.0) <238EBCBE-E966-BBC8-A0A8-4D8207AB3942> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworksp ace
    0x108e67000 -   
    0x108f53ff7 +com.adobe.exo.framework (6.0.0 - 6.0.0.0) <A5114324-B07E-5DAE-5E08-4B11D42D9685> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/exo.framework/Versions/A/exo
    0x10909e000 -   
    0x10911cfff +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 66.145433) <5C63613F-6BDE-1C29-D3FD-9D292F9ADB12> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
    0x10912d000 -   
    0x109159ff7 +libtbb.dylib (0) <57655978-A378-BE1E-7905-7D7F951AD6F7> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/libtbb.dylib
    0x109172000 -   
    0x109180ff3 +libtbbmalloc.dylib (0) <CB038B96-2999-5EB1-E26A-7720A7A8F8CD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/libtbbmalloc.dylib
    0x109196000 -   
    0x10919bfff  com.apple.agl (3.2.1 - AGL-3.2.1) <328CAFF6-C443-303F-923A-F9EEA8E71794> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    0x1091a2000 -   
    0x1091abfff +com.adobe.dvaflashview.framework (6.0.0 - 6.0.0.0) <EE260496-3570-A6FC-32D3-25809F7476FA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaflashview.framework/Versions/A/dvaflashv iew
    0x1091b9000 -   
    0x1091bdff7 +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <13D5CEF7-6090-CD66-8DA0-190771950F76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
    0x1091f8000 -   
    0x1091faff7  com.apple.textencoding.unicode (2.5 - 2.5) <0518078E-C652-3CFC-A3FB-903C600CE831> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x10a7fa000 -   
    0x10a7fafff +com.adobe.illustrator.plugins.PlugInRes (Localizer version 16.0.0 - 16.0.0) <9354DB7D-8BDB-35FC-7EEB-23E922687729> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Resources/en_GB/PluginRes.aip/Contents/MacOS/PlugInRes
    0x10eff7000 -   
    0x10effaff7 +com.adobe.illustrator.plugins.Geometry ( Geometry Suite version 16.0.0 - 16.0.0) <108CB897-85F4-CD87-60BF-6AB836587483> /Applications/Adobe Illustrator CS6/*/Geometry
    0x110b11000 -   
    0x110bcaff7  ColorSyncDeprecated.dylib (400) <3A647DD4-9BA1-3B5E-9680-64923371A9B7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/Resources/ColorSyncDeprecated.dylib
    0x1114ae000 -   
    0x1114b8fff +com.adobe.illustrator.plugins.Action (Action version 16.0.0 - 16.0.0) <15379F92-FF82-CE9A-52AE-F7EC3B83044A> /Applications/Adobe Illustrator CS6/*/Action
    0x1114bd000 -   
    0x1114c8fff +com.adobe.illustrator.plugins.FrameworkS (Framework Server version 16.0.0 - 16.0.0) <1CF6DF75-292F-BC52-AA79-753D198EFA63> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/FrameworkServer.aip/Contents/MacOS/FrameworkS
    0x1114cd000 -   
    0x1114d6fe7 +com.adobe.illustrator.plugins.ArtConverters ( ArtConverters version 16.0.0 - 16.0.0) <5801B44D-3844-4A65-C38A-B2067B92BF56> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/ArtConverters.aip/Contents/MacOS/ArtConverter s
    0x1114e8000 -   
    0x1114edfff +com.adobe.illustrator.plugins.FlattenTransparency ( Flatten Transparency version 16.0.0 - 16.0.0) <C3001E62-ACC5-2F81-A600-D9E203C9653B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/Flatten Transparency.aip/Contents/MacOS/FlattenTransparency
    0x1114f2000 -   
    0x1114f7fff  com.apple.audio.AppleHDAHALPlugIn (2.3.7 - 2.3.7fc4) <586F677E-D0F8-33B2-B6ED-41ED81C9EED9> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
    0x112700000 -   
    0x11276fff7 +com.adobe.illustrator.plugins.PhotoshopAdapter (Photoshop Adapter version 16.0.0 - 16.0.0) <25FE4149-1233-3978-E485-F311ACF173F6> /Applications/Adobe Illustrator CS6/*/PhotoshopAdapter
    0x112900000 -   
    0x112976fef +com.adobe.illustrator.plugins.UserInterface (User Interface version 16.0.0 - 16.0.0) <6C224292-206F-29CB-1DE4-128C0471117C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/UserInterface.aip/Contents/MacOS/UserInterfac e
    0x1129a4000 -   
    0x1129d4ff7 +com.adobe.illustrator.plugins.BRSPencilTool ( Pencil Tool version 16.0.0 - 16.0.0) <226880B9-C717-805B-3C56-DFC1289C0B9F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/BRSPencilTool.aip/Contents/MacOS/BRSPencilToo l
    0x1129da000 -   
    0x1129f6fff +com.adobe.illustrator.plugins.FOConversionSuite (FOConversionSuite version 16.0.0 - 16.0.0) <E5A8B4DB-A6AB-21E5-8DD9-5EA76CBC9A67> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/FOConversionSuite.aip/Contents/MacOS/FOConver sionSuite
    0x112a03000 -   
    0x112a26ff7 +com.adobe.illustrator.plugins.Rasterize (Rasterize version 16.0.0 - 16.0.0) <41672DC4-5EB0-61BC-D034-DC6707191E57> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/Rasterize.aip/Contents/MacOS/Rasterize
    0x112a2e000 -   
    0x112a46fff +com.adobe.illustrator.plugins.BrushManager (Brush Manager version 16.0.0 - 16.0.0) <486D9D19-F157-D1B5-10C9-8760BF18822D> /Applications/Adobe Illustrator CS6/*/BrushManager
    0x112a4c000 -   
    0x112b77fef +com.adobe.illustrator.plugins.ColorHarmony (ColorHarmony version 16.0.0 - 16.0.0) <F51F3C96-B88F-A1CB-35A6-7D2FF74BFA84> /Applications/Adobe Illustrator CS6/*/ColorHarmony
    0x112bac000 -   
    0x112bc9fff +com.adobe.illustrator.plugins.ControlPanel (ControlPalette version 16.0.0 - 16.0.0) <04707D73-CA74-06B2-5FF7-C4E2515AE7AF> /Applications/Adobe Illustrator CS6/*/ControlPanel
    0x112bd1000 -   
    0x112c0ffe7 +com.adobe.illustrator.plugins.KinsokuDlg ( KinsokuDlg version 16.0.0 - 16.0.0) <DD674BF0-1AEB-B548-D1A9-6350A79C6846> /Applications/Adobe Illustrator CS6/*/KinsokuDlg
    0x112c2e000 -   
    0x112d23fef +com.adobe.illustrator.plugins.PaintStyle (Paint Style Palettes version 16.0.0 - 16.0.0) <1BE3B8C9-66A9-BBBF-0BC7-6BC5CEB554AF> /Applications/Adobe Illustrator CS6/*/PaintStyle
    0x112da7000 -   
    0x113047ff7 +com.adobe.illustrator.plugins.ScriptingSupport (Scripting Support version 16.0.0 - 16.0.0) <0C100F1E-295F-C7B6-2806-7BB0EAC34D91> /Applications/Adobe Illustrator CS6/*/ScriptingSupport
    0x113121000 -   
    0x113200fef +com.adobe.AXEXSLT (AdobeAXSLE 3.7.101.18636 - 3.7.101.18636) <F0116E90-5C45-DFA3-9C17-9B5D1BF0FD1F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXSLE.framework/Versions/A/AdobeAXSLE
    0x113292000 -   
    0x1132aeff7  libJapaneseConverter.dylib (61) <D0F762C2-5372-3AA2-BBA4-066B8E4B1F8E> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    0x1163b5000 -   
    0x116499ff7 +com.adobe.illustrator.plugins.CharParaStyles (CharParaStyles version 16.0.0 - 16.0.0) <2344FC24-674D-E63E-510C-057B9771FC3A> /Applications/Adobe Illustrator CS6/*/CharParaStyles
    0x1196c6000 -   
    0x119740fef +com.adobe.adobe_caps (adobe_caps 6.0.29.0 - 6.0.29.0) <C0AD101D-E452-4B4B-5B31-F467133EC20C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
    0x11974f000 -   
    0x119840fff +com.adobe.AdbeScriptUIFlex (ScriptUIFlex 6.2.29 - 6.2.29.18602) <2BD3388F-976E-0B1C-55DB-B97A5AF95724> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdbeScriptUIFlex.framework/Versions/A/AdbeS criptUIFlex
    0x1198c4000 -   
    0x1198eaff7 +com.adobe.ape (3.3.8.19346 - 3.3.8.19346) <79E11A18-8AF4-2515-59F7-4CBE161BF020> /Library/Application Support/Adobe/*/adbeapecore.framework/adbeapecore
    0x119b00000 -   
    0x11aa85fd7 +com.adobe.ape.engine (3.3.8.19346 - 3.3.8.19346) <5E188E32-37F7-4E0B-0674-E8D16B60074F> /Library/Application Support/Adobe/*/adbeapecore.framework/Libraries/adbeapeengine.bundle/Contents/M acOS/adbeapeengine
    0x11acd2000 -   
    0x11adabff7  libcrypto.0.9.7.d

  • Safari, mail and app store crash after 10.9.5 update

    Good morning.
    I updated to 10.9.5 a couple weeks ago and now when I open Mail or Safari, they crash.  I reopen them and they crash again.  Same story every time.
    When I open the app store, it just sits there.  It tells me that I have 1 update but its frozen and will not allow me to navigate through it.
    I have been able to open iPhoto without problems.
    Suggestions?
    Jason

    Let me try this again. 
    Step 1
    10/3/14 3:26:06.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x7fff8b111000): p=359[Mail] final status 0x1000a00, denying page sending SIGKILL
    10/3/14 3:26:06.000 PM kernel[0]: CODE SIGNING: process 359[Mail]: rejecting invalid page at address 0x7fff8b111000 from offset 0x23ec000 in file "/private/var/db/dyld/dyld_shared_cache_x86_64" (cs_mtime:1411510583.0 == mtime:1411510583.0) (signed:1 validated:1 tainted:1 wpmapped:0 slid:0)
    10/3/14 3:26:06.886 PM com.apple.launchd.peruser.501[163]: (com.apple.mail.26432[359]) Exited: Killed: 9
    10/3/14 3:26:07.306 PM ReportCrash[364]: Saved crash report for Mail[359] version 7.3 (1878.6) to /Users
    Step 2
    Process:         Mail [253]
    Path:            /Applications/Mail.app/Contents/MacOS/Mail
    Identifier:      com.apple.mail
    Version:         7.3 (1878.6)
    Build Info:      Mail-1878006000000000~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [163]
    Responsible:     Mail [253]
    User ID:         501
    Date/Time:       2014-10-03 15:17:32.421 -0500
    OS Version:      Mac OS X 10.9.5 (13F34)
    Report Version:  11
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (Code Signature Invalid)
    Exception Codes: 0x0000000000000032, 0x00007fff8b110510
    kernel messages:
    -9 sec           CODE SIGNING: cs_invalid_page(0x7fff8b110000): p=253[Mail] final status 0x1000a00, denying page sending SIGKILL
    -9 sec           CODE SIGNING: process 253[Mail]: rejecting invalid page at address 0x7fff8b110000 from offset 0x23eb000 in file "/private/var/db/dyld/dyld_shared_cache_x86_64" (cs_mtime:1411510583.0 == mtime:1411510583.0) (signed:1 validated:1 tainted:1 wpmapped:0 slid:0)
    -9 sec           CODE SIGNING: cs_invalid_page(0x7fff8b110000): p=279[ReportCrash] final status 0x0, allowing (remove VALID) page
    VM Regions Near 0x7fff8b110510:
        Submap                 00007fff7b588000-00007fff80000000 [ 74.5M] r--/rwx SM=PRV  process-only VM submap
    --> Submap                 00007fff80000000-00007fffc0000000 [  1.0G] r--/rwx SM=SHM  machine-wide VM submap
        unused shlib __TEXT    00007fff88d25000-00007fff89234000 [ 5180K] r-x/r-x SM=COW  system shared lib __TEXT not used by this process
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.apple.WebCore             0x00007fff8b110510 WebCoreObjCScheduleDeallocateOnMainThread + 0
    1   com.apple.CoreFoundation       0x00007fff906b943f CFRelease + 591
    2   com.apple.WebKit               0x00007fff94c7dcf2 WebFrameLoaderClient::dispatchDecidePolicyForNavigationAction(void (WebCore::PolicyChecker::*)(WebCore::PolicyAction), WebCore::NavigationAction const&, WebCore::ResourceRequest const&, ***::PassRefPtr<WebCore::FormState>) + 194
    3   com.apple.WebCore             0x00007fff8b034f71 WebCore::PolicyChecker::checkNavigationPolicy(WebCore::ResourceRequest const&, WebCore::DocumentLoader*, ***::PassRefPtr<WebCore::FormState>, void (*)(void*, WebCore::ResourceRequest const&, ***::PassRefPtr<WebCore::FormState>, bool), void*) + 945
    4   com.apple.WebCore             0x00007fff8b034184 WebCore::FrameLoader::loadWithDocumentLoader(WebCore::DocumentLoader*, WebCore::FrameLoadType, ***::PassRefPtr<WebCore::FormState>) + 788
    5   com.apple.WebCore             0x00007fff8b0333db WebCore::FrameLoader::load(WebCore::DocumentLoader*) + 251
    6   com.apple.WebCore             0x00007fff8b032b2f WebCore::FrameLoader::load(WebCore::FrameLoadRequest const&) + 831
    7   com.apple.WebKit               0x00007fff94c7d853 -[WebFrame _loadData:MIMEType:textEncodingName:baseURL:unreachableURL:] + 1331
    8   com.apple.WebKit               0x00007fff94c8ae06 -[WebFrame loadData:MIMEType:textEncodingName:baseURL:] + 118
    9   com.apple.Foundation           0x00007fff8d0577ce __NSThreadPerformPerform + 229
    10  com.apple.CoreFoundation       0x00007fff9071f5b1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
    11  com.apple.CoreFoundation       0x00007fff90710c62 __CFRunLoopDoSources0 + 242
    12  com.apple.CoreFoundation       0x00007fff907103ef __CFRunLoopRun + 831
    13  com.apple.CoreFoundation       0x00007fff9070fe75 CFRunLoopRunSpecific + 309
    14  com.apple.HIToolbox           0x00007fff967a2a0d RunCurrentEventLoopInMode + 226
    15  com.apple.HIToolbox           0x00007fff967a2685 ReceiveNextEventCommon + 173
    16  com.apple.HIToolbox           0x00007fff967a25bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
    17  com.apple.AppKit               0x00007fff951b724e _DPSNextEvent + 1434
    18  com.apple.AppKit               0x00007fff951b689b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    19  com.apple.AppKit               0x00007fff951aa99c -[NSApplication run] + 553
    20  com.apple.AppKit               0x00007fff95195783 NSApplicationMain + 940
    21  libdyld.dylib                 0x00007fff8d6555fd start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib         0x00007fff8a61f662 kevent64 + 10
    1   libdispatch.dylib             0x00007fff8cfac421 _dispatch_mgr_invoke + 239
    2   libdispatch.dylib             0x00007fff8cfac136 _dispatch_mgr_thread + 52
    Thread 2:: +[MFLibrary synchronouslyUpdateMessageFiles]  Dispatch queue: NSOperationQueue 0x60800002b5a0
    0   libsystem_kernel.dylib         0x00007fff8a61f392 fsync + 10
    1   com.apple.Foundation           0x00007fff8d02acbb ___NSWriteDataToFileWithExtendedAttributes_block_invoke + 83
    2   com.apple.Foundation           0x00007fff8d02ac3e -[NSData(NSData) enumerateByteRangesUsingBlock:] + 67
    3   com.apple.Foundation           0x00007fff8d02a60a _NSWriteDataToFileWithExtendedAttributes + 728
    4   com.apple.Foundation           0x00007fff8d062391 -[NSData(NSData) writeToFile:options:error:] + 189
    5   com.apple.Mail.framework       0x00007fff9651bd7c +[MFLibrary updateBackingStoreUpdateJournal] + 879
    6   com.apple.Mail.framework       0x00007fff9651cb3d +[MFLibrary synchronouslyUpdateMessageFiles] + 768
    7   com.apple.CoreFoundation       0x00007fff906d99ac __invoking___ + 140
    8   com.apple.CoreFoundation       0x00007fff906d9814 -[NSInvocation invoke] + 308
    9   com.apple.MailCore             0x00007fff926097a4 -[MCMonitoredInvocation invoke] + 211
    10  com.apple.MailCore             0x00007fff9262c448 -[MCThrowingInvocationOperation main] + 40
    11  com.apple.MailCore             0x00007fff925d0b28 -[_MCInvocationOperation main] + 332
    12  com.apple.Foundation           0x00007fff8cffbf31 -[__NSOperationInternal _start:] + 631
    13  com.apple.Foundation           0x00007fff8cffbbdb __NSOQSchedule_f + 64
    14  libdispatch.dylib             0x00007fff8cfaa28d _dispatch_client_callout + 8
    15  libdispatch.dylib             0x00007fff8cfae7e3 _dispatch_async_redirect_invoke + 154
    16  libdispatch.dylib             0x00007fff8cfaa28d _dispatch_client_callout + 8
    17  libdispatch.dylib             0x00007fff8cfac082 _dispatch_root_queue_drain + 326
    18  libdispatch.dylib             0x00007fff8cfad177 _dispatch_worker_thread2 + 40
    19  libsystem_pthread.dylib       0x00007fff8f8b1ef8 _pthread_wqthread + 314
    20  libsystem_pthread.dylib       0x00007fff8f8b4fb9 start_wqthread + 13
    Thread 3:: -[MessageMiniMall _backgroundHandleStoreFinishedLoading:]  Dispatch queue: NSOperationQueue Serial Queue
    0   libsystem_kernel.dylib         0x00007fff8a61e716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8f8b2c3b _pthread_cond_wait + 727
    2   com.apple.Foundation           0x00007fff8d058129 -[NSCondition wait] + 237
    3   com.apple.Foundation           0x00007fff8d02490e -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 749
    4   com.apple.Foundation           0x00007fff8d02455f -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 134
    5   com.apple.CoreFoundation       0x00007fff906d99ac __invoking___ + 140
    6   com.apple.CoreFoundation       0x00007fff906d9814 -[NSInvocation invoke] + 308
    7   com.apple.MailCore             0x00007fff9262c448 -[MCThrowingInvocationOperation main] + 40
    8   com.apple.MailCore             0x00007fff925d0b28 -[_MCInvocationOperation main] + 332
    9   com.apple.Foundation           0x00007fff8cffbf31 -[__NSOperationInternal _start:] + 631
    10  com.apple.Foundation           0x00007fff8cffbbdb __NSOQSchedule_f + 64
    11  libdispatch.dylib             0x00007fff8cfaa28d _dispatch_client_callout + 8
    12  libdispatch.dylib             0x00007fff8cfac673 _dispatch_queue_drain + 451
    13  libdispatch.dylib             0x00007fff8cfad9c1 _dispatch_queue_invoke + 110
    14  libdispatch.dylib             0x00007fff8cfabf87 _dispatch_root_queue_drain + 75
    15  libdispatch.dylib             0x00007fff8cfad177 _dispatch_worker_thread2 + 40
    16  libsystem_pthread.dylib       0x00007fff8f8b1ef8 _pthread_wqthread + 314
    17  libsystem_pthread.dylib       0x00007fff8f8b4fb9 start_wqthread + 13
    Thread 4:: -[MFIMAPAccount _synchronizeAccountWithServerHighPriority:]  Dispatch queue: NSOperationQueue 0x60800002b5a0
    0   libsystem_kernel.dylib         0x00007fff8a61e746 __psynch_mutexwait + 10
    1   libsystem_pthread.dylib       0x00007fff8f8b3779 _pthread_mutex_lock + 372
    2   com.apple.IMAP                 0x00007fff95111bf8 -[IMAPMailboxSyncEngine _copyDataSource] + 32
    3   com.apple.IMAP                 0x00007fff95117831 -[IMAPMailboxSyncEngine _goWithMessages:] + 45
    4   com.apple.Mail.framework       0x00007fff9655ac24 -[MFLibraryIMAPStore _retrieveNewMessagesForCheckingNewMail:] + 286
    5   com.apple.Mail.framework       0x00007fff96551651 -[MFLibraryIMAPStore _fetchForCheckingNewMail:] + 243
    6   com.apple.Mail.framework       0x00007fff9660510a -[MFRemoteStoreAccount _synchronizeMailboxesSynchronously] + 738
    7   com.apple.Mail.framework       0x00007fff966049cf -[MFRemoteStoreAccount _synchronizeAccountWithServerHighPriority:] + 1012
    8   com.apple.Mail.framework       0x00007fff9650a517 -[MFIMAPAccount _synchronizeAccountWithServerHighPriority:] + 52
    9   com.apple.CoreFoundation       0x00007fff906d99ac __invoking___ + 140
    10  com.apple.CoreFoundation       0x00007fff906d9814 -[NSInvocation invoke] + 308
    11  com.apple.MailCore             0x00007fff926097a4 -[MCMonitoredInvocation invoke] + 211
    12  com.apple.MailCore             0x00007fff9262c448 -[MCThrowingInvocationOperation main] + 40
    13  com.apple.MailCore             0x00007fff925d0b28 -[_MCInvocationOperation main] + 332
    14  com.apple.Foundation           0x00007fff8cffbf31 -[__NSOperationInternal _start:] + 631
    15  com.apple.Foundation           0x00007fff8cffbbdb __NSOQSchedule_f + 64
    16  libdispatch.dylib             0x00007fff8cfaa28d _dispatch_client_callout + 8
    17  libdispatch.dylib             0x00007fff8cfae7e3 _dispatch_async_redirect_invoke + 154
    18  libdispatch.dylib             0x00007fff8cfaa28d _dispatch_client_callout + 8
    19  libdispatch.dylib             0x00007fff8cfac082 _dispatch_root_queue_drain + 326
    20  libdispatch.dylib             0x00007fff8cfad177 _dispatch_worker_thread2 + 40
    21  libsystem_pthread.dylib       0x00007fff8f8b1ef8 _pthread_wqthread + 314
    22  libsystem_pthread.dylib       0x00007fff8f8b4fb9 start_wqthread + 13

  • TM volume corrupted after 10.6.4 update

    I did update my AirBook to 10.6.4. After rebooting fsck worked for a long time with 90 % CPU. Several hours later I had to stop it. Since this moment my TimeMachine Volume is "locked" (so probably fsck did check the TM volume before). The sparsebundle doesn't show the little lock in its icon. In the Get info window it doesn't appear locked. Disk Util says the Volume is OK. DiskWarrior cannot rebuild because the volume is "locked". "chflags nouchg" didn't help.
    I'd like to preserve my TM Backups. Any idea how to unlock this sparsebundle volume?
    Thanks a lot
    Andreas

    Unless there is a very good reason to continue the current backup I would reformat the backup volume and start a fresh backup. Something has gone wrong with the SparseBundle or the drive hosting your Time Machine backup. A reformat is the most reliable way to get rid of whatever might be causing the underlying issue.
    That said you could try "grafting" the old backup into a new sparse bundle.
    Remove the broken sparse bundle from the backup volume.
    Start a new backup and allow to complete.
    Now mount both the old sparse bundle and the newly created sparse bundle.
    Delete the contents of the new sparse bundle.
    Copy and paste the contents of the old bundle into the new bundle.
    Try and backup again.
    Cheers.

  • Boot Camp Corrupted after 10.7.1 update

    Win7 was running fine before I updated my 2011 mini from 10.7 to 10.7.1... now Lion doesn't even see the Boot Camp Partition as a bootable drive.  So, it must be corrupted.  Do I have to reinstall Windows for the 3rd time?   Any solutions?

    I figured it out!    It was NOT the 10.7.1 update that killed Boot Camp!   You know that one little thing you did and forgot about....   I loaded Paragon NTFS for Mac.  Big Mistake.   I went into System Prefs and disabled it.  VOILA, Boot Camp majically shows up as a boot drive again.    And Paragon says its Lion compatible, HA! 

  • Finder corrupted after 10.6.8 update

    Updated to 10.6.8 and had problems with rolling beach ball and dock not loading at all.  Discovvfered incompatibility with having Parallels in the dock and took it out.  But in the process of discovery and several hard boots into and out of safe mode, the Finder changed permanently so that the sidebar no longer shoes devices and places etc..  I trashed the Finder .plist file and rebooted, to no avail.  even tried replacing the .plist file with a backed up file from before the change, to no avail.
    How do I get a functional Finder back?

    Ronald,
    First I'd download the Parallels update that fixes the problem.  (If Parallels is still installed).
    Then if the issue persists, trash ~/Library/Preferences/com.apple.sidebarlists.plist
    Logoff and Login (or restart the finder).  You will probably need to set the options again in Finder > Preferences > Sidebar.
    Regards,
    Captfred

  • Updated my iPhone 5 to ios7, in the App store after installing updates I now have a never ending list of the Apps I've updated.  How do I get rid of the list after they've been updated?  In the previous version I did not have an annoying permanent list.

    Updated my iPhone 5 to ios7, in the App store after installing updates I now have a never ending list of the Apps I've updated.  How do I get rid of the list after they've been updated?  In the previous version I did not have an annoying permanent list.

    iOS 7 allows you to have your apps update automatically. Therefore, the list of what has been updated stays so that you can see what was updated, when and what the release notes say. It has been suggested that they list has a limit, much like Recents. Currently, there is no way for the user to delete the entries manually. Just try not to look at them.

  • My Itunes store wont open after I did the update on my Iphone.

    I cant get itunes store to open now after i did the update?

    thank you very much for solving my problem, im just used to clicking on the link all the time, but as long as i can open the page thats ok, thanks again

  • After downloading latest quicktime update, itunes store will not load

    Has anyone had this same problem after downloading latest quicktime update. iTunes store will not load.

    This happened to me today as well post installing the latest version of itunes.   I did a search on google for the error and came across a recommendation to :
    Note: Start Windows in Safe Mode to complete any of the following steps if you're unable to access Windows normally due to the msvcr80.dll error.
    If, and only if, you're receiving the msvcr80.dll is missing error when you open Apple iTunes, do the following: (skip this step if your msvcr80.dll error is occurring with a different program)
    Uninstall from Windows the following five programs in this order: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and finally Apple Application Support. If you have iCloud, remove it as well.
    Uninstalling these programs in Windows is done from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
    Note: Songs and playlists in iTunes will not be removed when you uninstall the iTunes program or any of the other, already-mentioned Apple programs. If you'd still like to back them up, they're usually located in the My Music folder in Windows.
    Download the latest version of iTunes from Appleand note the location you're saving it to so you can find it once it's done.
    Run the iTunes installation as an administrator. If you're not sure how to do that, see How Do I Open an Elevated Command Prompt? for help. That procedure shows you how to open the Command Prompt program as an administrator, but the steps are essentially the same for anything, including the iTunes installation package you just downloaded.
    A general overview of removing and reinstalling iTunes can also be found here on Apple's site but the above procedure seems to work better in this particular situation.

  • After updating to Mavericks the apps store gives me the message "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."  How do I still update my apps??

    After updating to Mavericks the apps store gives me the message "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."  How do I still update apps such as iphoto??

    What happened was you never accepted these apps into your Mac App Store account.
    Drag & drop the apps in the Trash and use OS X Recovery to install them again. after installing the apps be sure to accept them into your account this time from the Purchases pane of the Mac App Store.
    OS X Recovery -
    http://support.apple.com/kb/HT4718

Maybe you are looking for