Components of a product are not visible in service order

Hi all,
I have created a product and assigned various other products as components to it. For e.g i have created a refrigirator and assigned components such as compressor etc. But after i assign the product while creating service order , i am not able to see the components. For e.g i can only see refrigirator and not compressor.
I want even the components to be visible in the transaction Can anyone help me in doing that?
Regards,
Madhu.

Hi Madhu,
My Understanding:
1. When you enter the main/header product in the item details, the item catefory for the header product gets determined.
2. Your components can also be seen below as sub-items automatically, but the item category is not determined.
Tell me if my understanding is correct.
If Yes, u need to maintain the item category determination for the sub-items or components as well.
Transaction Type: Put the service order transaction type
Item Category Group: Check the item category group of your component product in COMMPR01 (Material tab/ Sales and Distribution Tab)
Item Category Usage: Leave it Blank
Main Item Category: Put the header product item category
Item category: Put the desired item category here.
Also ensure that in the customizing of the header item category, u have maintained the Structure Scope as A- Single Level Explosion of Structured Products.
Regards,
Shalini Chauhan

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