Components seem to be missing from Photoshop CS5 since de-bugging PC by shop
Since my Windows-7 PC went to the shop for a clean up following some suspect virus my CS5 Photoshop seem to have some components missing.
I can get into CS5 (I had upgraded from CS3 earlier in the year and now I can't get into CS3 even though the icon is still there.) and upload a photo and use the basic tools but I can't use a lot of the ACTIONS: i.e. I get error messages like The command "Feather" is currently not available or "The command Channel Mixer is currently not available"
Sorry - This should be a better quality copy. The ACTION stops when it gets to step 2 - the FEATHER
Someone at my camera club suggested I was running out of RAM - I have 6GB so that shouldn't have been an issue.
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How do I resolve issues with missing layers when opening a Tiff file from Photoshop CS5.1?
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Thanks Curt... I don't think my explanation was clear. I'm downloading an image from an external webiste. The image downloads in a ZIP archive. After extracting from the Zip file, I go into photoshop and do file open. Only part of the image appears. It looks as if it's the top layer of a photoshop image but since I didn't build the image, I'm not certain it was built with multiple layers. Any ideas?
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Trying to update from Photoshop CS5 12.0 to 12.0.4 (only update available on Adobe site) fails
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Not sure if this is the right thing to do, but here's the entire log. I can't parse it very well. Perhaps you're able to? I read online that the 12.0 version was crashing on printing hence the attempt to upgrade.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.0.122.0
OSX version: 10.7.5
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 1
Media db sync skipped as session is already installed
:: END TIMER :: [Sync Media DB] took 136 miliseconds (0.136 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5
Updating media info for: {116D1091-CD99-4ABB-8F09-CF9AD8344086}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-tr_TR-070411071925/AdobePhotoshop12-tr_TR-070411071925.dmg
Updating media info for: {1D335228-EA49-47EC-8318-402055FEEF19}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-uk_UA-070411072356/AdobePhotoshop12-uk_UA-070411072356.dmg
Updating media info for: {1D580812-3754-4CB2-A925-C6176813B334}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-pl_PL-070411071752/AdobePhotoshop12-pl_PL-070411071752.dmg
Updating media info for: {2C12EE3A-DC09-4A67-B2C4-C82F0E1DEA72}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-ru_RU-070411072056/AdobePhotoshop12-ru_RU-070411072056.dmg
Updating media info for: {2F9A388D-5338-41F0-8296-FD4E949DC861}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-es_ES-070411071450/AdobePhotoshop12-es_ES-070411071450.dmg
Updating media info for: {61304F67-1DC6-4890-A950-069006DDC6A1}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-ro_RO-070411072225/AdobePhotoshop12-ro_RO-070411072225.dmg
Updating media info for: {65A0C22E-4A77-44F8-BF2D-207F62C443D2}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-de_DE-070411070400/AdobePhotoshop12-de_DE-070411070400.dmg
Updating media info for: {6B45B728-5886-427D-96E1-E5ADECEC703A}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-it_IT-070411070534/AdobePhotoshop12-it_IT-070411070534.dmg
Updating media info for: {71A1A5C2-FF8C-48BF-ABB5-947CAE18C1AA}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-pt_BR-070411070708/AdobePhotoshop12-pt_BR-070411070708.dmg
Updating media info for: {7A79D8B5-BF04-47CC-86C3-BC5C965BD3AF}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-ja_JP-070411065748/AdobePhotoshop12-ja_JP-070411065748.dmg
Updating media info for: {809CAFEA-B905-4940-8451-DBA0AE0AA825}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-Core-070411072745/AdobePhotoshop12-Core-070411072745.dmg
Updating media info for: {82333F23-CCE9-41BC-A36D-FEF31ED9C7B1}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-nl_NL-070411070841/AdobePhotoshop12-nl_NL-070411070841.dmg
Updating media info for: {83A7A2C8-37EE-4809-A198-CEE46EBFD886}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-fr_CA-070411071147/AdobePhotoshop12-fr_CA-070411071147.dmg
Updating media info for: {92CE603A-ABA5-4BF1-A3BB-84F0FF3A3A7F}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-en_GB-070411065612/AdobePhotoshop12-en_GB-070411065612.dmg
Updating media info for: {AAFE39F6-7493-49CF-8958-0F2A1092D514}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-hu_HU-070411072527/AdobePhotoshop12-hu_HU-070411072527.dmg
Updating media info for: {AFC68267-EE68-4201-9E00-CD69782EED6B}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-zh_CN-070411070228/AdobePhotoshop12-zh_CN-070411070228.dmg
Updating media info for: {BE0A3BBF-CC63-4DE2-8568-BCC91DEB65C9}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-fr_FR-070411071016/AdobePhotoshop12-fr_FR-070411071016.dmg
Updating media info for: {CA04E0C8-8E26-467A-9FE2-884FAE666DCA}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-ko_KR-070411065922/AdobePhotoshop12-ko_KR-070411065922.dmg
Updating media info for: {D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-Support-070411073849/AdobePhotoshop12-Support-070411073849. dmg
Updating media info for: {E24190BD-9889-4225-BA79-B94BA3C83784}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-zh_TW-070411070056/AdobePhotoshop12-zh_TW-070411070056.dmg
Updating media info for: {F8088B2E-D9FC-4D84-B9E2-5161693DDC46}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-cs_CZ-070411071622/AdobePhotoshop12-cs_CZ-070411071622.dmg
Updating media info for: {FE37D9E3-BD4A-4789-8F8A-20E889AEDC8B}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-es_MX-070411071319/AdobePhotoshop12-es_MX-070411071319.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.0.122.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Wed Nov 28 11:38:51 2012 INFO
______ Verify Dependency Subscribers ______
[ 0] Wed Nov 28 11:38:51 2012 ERROR
The extension payload: Adobe Photoshop CS5 Turkish Language Pack_12.0.4_AdobePhotoshop12-tr_TR {116D1091-CD99-4ABB-8F09-CF9AD8344086} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Turkish Language Pack_AdobePhotoshop12-tr_TR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Ukranian Language Pack_12.0.4_AdobePhotoshop12-uk_UA {1D335228-EA49-47EC-8318-402055FEEF19} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Ukranian Language Pack_AdobePhotoshop12-uk_UA
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Polish Language Pack_12.0.4_AdobePhotoshop12-pl_PL {1D580812-3754-4CB2-A925-C6176813B334} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Polish Language Pack_AdobePhotoshop12-pl_PL
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Rumanian Language Pack_12.0.4_AdobePhotoshop12-ru_RU {2C12EE3A-DC09-4A67-B2C4-C82F0E1DEA72} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Rumanian Language Pack_AdobePhotoshop12-ru_RU
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Spanish Language Pack_12.0.4_AdobePhotoshop12-es_ES {2F9A388D-5338-41F0-8296-FD4E949DC861} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Spanish Language Pack_AdobePhotoshop12-es_ES
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Romanian Language Pack_12.0.4_AdobePhotoshop12-ro_RO {61304F67-1DC6-4890-A950-069006DDC6A1} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Romanian Language Pack_AdobePhotoshop12-ro_RO
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 German Language Pack_12.0.4_AdobePhotoshop12-de_DE {65A0C22E-4A77-44F8-BF2D-207F62C443D2} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 German Language Pack_AdobePhotoshop12-de_DE
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Italian Language Pack_12.0.4_AdobePhotoshop12-it_IT {6B45B728-5886-427D-96E1-E5ADECEC703A} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Italian Language Pack_AdobePhotoshop12-it_IT
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Brazilian Portugese Language Pack_12.0.4_AdobePhotoshop12-pt_BR {71A1A5C2-FF8C-48BF-ABB5-947CAE18C1AA} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Brazilian Portugese Language Pack_AdobePhotoshop12-pt_BR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Japanese Language Pack_12.0.4_AdobePhotoshop12-ja_JP {7A79D8B5-BF04-47CC-86C3-BC5C965BD3AF} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Japanese Language Pack_AdobePhotoshop12-ja_JP
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Dutch Language Pack_12.0.4_AdobePhotoshop12-nl_NL {82333F23-CCE9-41BC-A36D-FEF31ED9C7B1} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Dutch Language Pack_AdobePhotoshop12-nl_NL
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Canadian French Language Pack_12.0.4_AdobePhotoshop12-fr_CA {83A7A2C8-37EE-4809-A198-CEE46EBFD886} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Canadian French Language Pack_AdobePhotoshop12-fr_CA
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 International English Language Pack_12.0.4_AdobePhotoshop12-en_GB {92CE603A-ABA5-4BF1-A3BB-84F0FF3A3A7F} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 International English Language Pack_AdobePhotoshop12-en_GB
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Hungarian Language Pack_12.0.4_AdobePhotoshop12-hu_HU {AAFE39F6-7493-49CF-8958-0F2A1092D514} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Hungarian Language Pack_AdobePhotoshop12-hu_HU
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Chinese Language Pack_12.0.4_AdobePhotoshop12-zh_CN {AFC68267-EE68-4201-9E00-CD69782EED6B} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Chinese Language Pack_AdobePhotoshop12-zh_CN
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 French Language Pack_12.0.4_AdobePhotoshop12-fr_FR {BE0A3BBF-CC63-4DE2-8568-BCC91DEB65C9} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 French Language Pack_AdobePhotoshop12-fr_FR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Korean Language Pack_12.0.4_AdobePhotoshop12-ko_KR {CA04E0C8-8E26-467A-9FE2-884FAE666DCA} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Korean Language Pack_AdobePhotoshop12-ko_KR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Chinese (traditional) Language Pack_12.0.4_AdobePhotoshop12-zh_TW {E24190BD-9889-4225-BA79-B94BA3C83784} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Chinese (traditional) Language Pack_AdobePhotoshop12-zh_TW
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Check Language Pack_12.0.4_AdobePhotoshop12-cs_CZ {F8088B2E-D9FC-4D84-B9E2-5161693DDC46} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Check Language Pack_AdobePhotoshop12-cs_CZ
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 North American Spanish Language Pack_12.0.4_AdobePhotoshop12-es_MX {FE37D9E3-BD4A-4789-8F8A-20E889AEDC8B} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 North American Spanish Language Pack_AdobePhotoshop12-es_MX
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
[ 0] Wed Nov 28 11:38:54 2012 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {809CAFEA-B905-4940-8451-DBA0AE0AA825} Adobe Photoshop CS5 Core_12.0.4_AdobePhotoshop12-Core is: false
Action string for {809CAFEA-B905-4940-8451-DBA0AE0AA825} Adobe Photoshop CS5 Core_12.0.4_AdobePhotoshop12-Core is install
Selection of payload {809CAFEA-B905-4940-8451-DBA0AE0AA825} Adobe Photoshop CS5 Core_12.0.4_AdobePhotoshop12-Core is forbidden by the policy.
Value returned on lookup of payload: {D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6} Adobe Photoshop CS5 Support_12.0.4_AdobePhotoshop12-Support is: true
Action string for {D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6} Adobe Photoshop CS5 Support_12.0.4_AdobePhotoshop12-Support is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Applications
::START TIMER:: [System check :{D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6}]
In ReinstallPreSystemCheckProc
fixed ownership of Adobe Photoshop CS5 Settings directory
fixed ownership of CS5ServiceManager directory
fixed ownership of CS5ServiceManager/StageManager directory
fixed ownership of CS5ServiceManager/cache directory
fixed ownership of CS5ServiceManager/configuration directory
fixed ownership of CS5ServiceManager/extensions directory
fixed ownership of CS5ServiceManager/logs directory
fixed ownership of CS5ServiceManager/preference directory
Custom action return code: 0
:: END TIMER :: [System check :{D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6}] took 53 miliseconds (0.053 seconds)
[ 0] Wed Nov 28 11:38:55 2012 WARN
Patcher: {D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6} Adobe Photoshop CS5 Support_12.0.4_AdobePhotoshop12-Support has already been applied. Patchers can not be repaired/reinstalled, skipping this patcher
[ 0] Wed Nov 28 11:38:55 2012 INFO
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6}]
Unsupported entry mode specified.
Custom action return code: 4
:: END TIMER :: [Pre session :{D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6}] took 0 miliseconds (0 seconds)
Calling the custom action code for pre-install for payload {809CAFEA-B905-4940-8451-DBA0AE0AA825}
::START TIMER:: [Payload Operation :{809CAFEA-B905-4940-8451-DBA0AE0AA825}]
[ 1] Wed Nov 28 11:38:55 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[ 1] Wed Nov 28 11:38:57 2012 INFO
CustomizedPatch property not found in database
Beginning installation for payload at /private/tmp/.tempdirZqdlQG2H/Install.db
[ 1] Wed Nov 28 11:39:03 2012 ERROR
31 Command ARKPatchCommand failed.
[ 1] Wed Nov 28 11:39:03 2012 INFO
Completing installation for payload at /private/tmp/.tempdirZqdlQG2H/Install.db
[ 0] Wed Nov 28 11:39:03 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{809CAFEA-B905-4940-8451-DBA0AE0AA825}] took 8164 miliseconds (8.164 seconds) DTR = 14.2087 KBPS (0.0138757 MBPS)
User specified overrideFile:
Calling the ROLLBACK custom action code for pre-install for payload {809CAFEA-B905-4940-8451-DBA0AE0AA825} Adobe Photoshop CS5 Core_12.0.4_AdobePhotoshop12-Core
[ 0] Wed Nov 28 11:39:05 2012 WARN
Patcher: {D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6} Adobe Photoshop CS5 Support_12.0.4_AdobePhotoshop12-Support has already been applied. Patchers can not be repaired/reinstalled, skipping this patcher
[ 0] Wed Nov 28 11:39:05 2012 INFO
Skipping payload {D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6} Adobe Photoshop CS5 Support_12.0.4_AdobePhotoshop12-Support as payload is not cached
[ 0] Wed Nov 28 11:39:09 2012 INFO
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was added. ARP estimated size 85KB
[ 0] Wed Nov 28 11:39:11 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Wed Nov 28 11:39:11 2012 ERROR
The following payload errors were found during install:
- Adobe Photoshop CS5 Core_12.0.4_AdobePhotoshop12-Core: Install failed
- Adobe Photoshop CS5 Support_12.0.4_AdobePhotoshop12-Support: Patch already installed
[ 0] Wed Nov 28 11:39:11 2012 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6}]
Unsupported entry mode specified.
Custom action return code: 4
:: END TIMER :: [Post session :{D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6}] took 0 miliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 25725 miliseconds (25.725 seconds) DTR = 1.39942 KBPS (0.00136662 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 24 error(s), 2 warning(s)
WARNING: Patcher: {D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6} Adobe Photoshop CS5 Support_12.0.4_AdobePhotoshop12-Support has already been applied. Patchers can not be repaired/reinstalled, skipping this patcher
WARNING: Patcher: {D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6} Adobe Photoshop CS5 Support_12.0.4_AdobePhotoshop12-Support has already been applied. Patchers can not be repaired/reinstalled, skipping this patcher
ERROR: The extension payload: Adobe Photoshop CS5 Turkish Language Pack_12.0.4_AdobePhotoshop12-tr_TR {116D1091-CD99-4ABB-8F09-CF9AD8344086} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Turkish Language Pack_AdobePhotoshop12-tr_TR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: The extension payload: Adobe Photoshop CS5 Ukranian Language Pack_12.0.4_AdobePhotoshop12-uk_UA {1D335228-EA49-47EC-8318-402055FEEF19} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Ukranian Language Pack_AdobePhotoshop12-uk_UA
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: The extension payload: Adobe Photoshop CS5 Polish Language Pack_12.0.4_AdobePhotoshop12-pl_PL {1D580812-3754-4CB2-A925-C6176813B334} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Polish Language Pack_AdobePhotoshop12-pl_PL
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: The extension payload: Adobe Photoshop CS5 Rumanian Language Pack_12.0.4_AdobePhotoshop12-ru_RU {2C12EE3A-DC09-4A67-B2C4-C82F0E1DEA72} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Rumanian Language Pack_AdobePhotoshop12-ru_RU
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: The extension payload: Adobe Photoshop CS5 Spanish Language Pack_12.0.4_AdobePhotoshop12-es_ES {2F9A388D-5338-41F0-8296-FD4E949DC861} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Spanish Language Pack_AdobePhotoshop12-es_ES
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: The extension payload: Adobe Photoshop CS5 Romanian Language Pack_12.0.4_AdobePhotoshop12-ro_RO {61304F67-1DC6-4890-A950-069006DDC6A1} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Romanian Language Pack_AdobePhotoshop12-ro_RO
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: The extension payload: Adobe Photoshop CS5 German Language Pack_12.0.4_AdobePhotoshop12-de_DE {65A0C22E-4A77-44F8-BF2D-207F62C443D2} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 German Language Pack_AdobePhotoshop12-de_DE
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: The extension payload: Adobe Photoshop CS5 Italian Language Pack_12.0.4_AdobePhotoshop12-it_IT {6B45B728-5886-427D-96E1-E5ADECEC703A} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Italian Language Pack_AdobePhotoshop12-it_IT
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: The extension payload: Adobe Photoshop CS5 Brazilian Portugese Language Pack_12.0.4_AdobePhotoshop12-pt_BR {71A1A5C2-FF8C-48BF-ABB5-947CAE18C1AA} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Brazilian Portugese Language Pack_AdobePhotoshop12-pt_BR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: The extension payload: Adobe Photoshop CS5 Japanese Language Pack_12.0.4_AdobePhotoshop12-ja_JP {7A79D8B5-BF04-47CC-86C3-BC5C965BD3AF} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Japanese Language Pack_AdobePhotoshop12-ja_JP
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: The extension payload: Adobe Photoshop CS5 Dutch Language Pack_12.0.4_AdobePhotoshop12-nl_NL {82333F23-CCE9-41BC-A36D-FEF31ED9C7B1} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Dutch Language Pack_AdobePhotoshop12-nl_NL
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: The extension payload: Adobe Photoshop CS5 Canadian French Language Pack_12.0.4_AdobePhotoshop12-fr_CA {83A7A2C8-37EE-4809-A198-CEE46EBFD886} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Canadian French Language Pack_AdobePhotoshop12-fr_CA
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: The extension payload: Adobe Photoshop CS5 International English Language Pack_12.0.4_AdobePhotoshop12-en_GB {92CE603A-ABA5-4BF1-A3BB-84F0FF3A3A7F} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 International English Language Pack_AdobePhotoshop12-en_GB
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: The extension payload: Adobe Photoshop CS5 Hungarian Language Pack_12.0.4_AdobePhotoshop12-hu_HU {AAFE39F6-7493-49CF-8958-0F2A1092D514} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Hungarian Language Pack_AdobePhotoshop12-hu_HU
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: The extension payload: Adobe Photoshop CS5 Chinese Language Pack_12.0.4_AdobePhotoshop12-zh_CN {AFC68267-EE68-4201-9E00-CD69782EED6B} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Chinese Language Pack_AdobePhotoshop12-zh_CN
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: The extension payload: Adobe Photoshop CS5 French Language Pack_12.0.4_AdobePhotoshop12-fr_FR {BE0A3BBF-CC63-4DE2-8568-BCC91DEB65C9} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 French Language Pack_AdobePhotoshop12-fr_FR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: The extension payload: Adobe Photoshop CS5 Korean Language Pack_12.0.4_AdobePhotoshop12-ko_KR {CA04E0C8-8E26-467A-9FE2-884FAE666DCA} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Korean Language Pack_AdobePhotoshop12-ko_KR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: The extension payload: Adobe Photoshop CS5 Chinese (traditional) Language Pack_12.0.4_AdobePhotoshop12-zh_TW {E24190BD-9889-4225-BA79-B94BA3C83784} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Chinese (traditional) Language Pack_AdobePhotoshop12-zh_TW
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: The extension payload: Adobe Photoshop CS5 Check Language Pack_12.0.4_AdobePhotoshop12-cs_CZ {F8088B2E-D9FC-4D84-B9E2-5161693DDC46} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Check Language Pack_AdobePhotoshop12-cs_CZ
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: The extension payload: Adobe Photoshop CS5 North American Spanish Language Pack_12.0.4_AdobePhotoshop12-es_MX {FE37D9E3-BD4A-4789-8F8A-20E889AEDC8B} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 North American Spanish Language Pack_AdobePhotoshop12-es_MX
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: 31 Command ARKPatchCommand failed.
ERROR: The following payload errors were found during install:
ERROR: - Adobe Photoshop CS5 Core_12.0.4_AdobePhotoshop12-Core: Install failed
ERROR: - Adobe Photoshop CS5 Support_12.0.4_AdobePhotoshop12-Support: Patch already installed
Search the same string above to find when the error occured.
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.0.122.0
OSX version: 10.7.5
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 1
Media db sync skipped as session is already installed
:: END TIMER :: [Sync Media DB] took 42 miliseconds (0.042 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5
Updating media info for: {116D1091-CD99-4ABB-8F09-CF9AD8344086}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-tr_TR-070411071925/AdobePhotoshop12-tr_TR-070411071925.dmg
Updating media info for: {1D335228-EA49-47EC-8318-402055FEEF19}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-uk_UA-070411072356/AdobePhotoshop12-uk_UA-070411072356.dmg
Updating media info for: {1D580812-3754-4CB2-A925-C6176813B334}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-pl_PL-070411071752/AdobePhotoshop12-pl_PL-070411071752.dmg
Updating media info for: {2C12EE3A-DC09-4A67-B2C4-C82F0E1DEA72}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-ru_RU-070411072056/AdobePhotoshop12-ru_RU-070411072056.dmg
Updating media info for: {2F9A388D-5338-41F0-8296-FD4E949DC861}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-es_ES-070411071450/AdobePhotoshop12-es_ES-070411071450.dmg
Updating media info for: {61304F67-1DC6-4890-A950-069006DDC6A1}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-ro_RO-070411072225/AdobePhotoshop12-ro_RO-070411072225.dmg
Updating media info for: {65A0C22E-4A77-44F8-BF2D-207F62C443D2}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-de_DE-070411070400/AdobePhotoshop12-de_DE-070411070400.dmg
Updating media info for: {6B45B728-5886-427D-96E1-E5ADECEC703A}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-it_IT-070411070534/AdobePhotoshop12-it_IT-070411070534.dmg
Updating media info for: {71A1A5C2-FF8C-48BF-ABB5-947CAE18C1AA}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-pt_BR-070411070708/AdobePhotoshop12-pt_BR-070411070708.dmg
Updating media info for: {7A79D8B5-BF04-47CC-86C3-BC5C965BD3AF}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-ja_JP-070411065748/AdobePhotoshop12-ja_JP-070411065748.dmg
Updating media info for: {809CAFEA-B905-4940-8451-DBA0AE0AA825}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-Core-070411072745/AdobePhotoshop12-Core-070411072745.dmg
Updating media info for: {82333F23-CCE9-41BC-A36D-FEF31ED9C7B1}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-nl_NL-070411070841/AdobePhotoshop12-nl_NL-070411070841.dmg
Updating media info for: {83A7A2C8-37EE-4809-A198-CEE46EBFD886}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-fr_CA-070411071147/AdobePhotoshop12-fr_CA-070411071147.dmg
Updating media info for: {92CE603A-ABA5-4BF1-A3BB-84F0FF3A3A7F}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-en_GB-070411065612/AdobePhotoshop12-en_GB-070411065612.dmg
Updating media info for: {AAFE39F6-7493-49CF-8958-0F2A1092D514}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-hu_HU-070411072527/AdobePhotoshop12-hu_HU-070411072527.dmg
Updating media info for: {AFC68267-EE68-4201-9E00-CD69782EED6B}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-zh_CN-070411070228/AdobePhotoshop12-zh_CN-070411070228.dmg
Updating media info for: {BE0A3BBF-CC63-4DE2-8568-BCC91DEB65C9}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-fr_FR-070411071016/AdobePhotoshop12-fr_FR-070411071016.dmg
Updating media info for: {CA04E0C8-8E26-467A-9FE2-884FAE666DCA}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-ko_KR-070411065922/AdobePhotoshop12-ko_KR-070411065922.dmg
Updating media info for: {D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-Support-070411073849/AdobePhotoshop12-Support-070411073849. dmg
Updating media info for: {E24190BD-9889-4225-BA79-B94BA3C83784}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-zh_TW-070411070056/AdobePhotoshop12-zh_TW-070411070056.dmg
Updating media info for: {F8088B2E-D9FC-4D84-B9E2-5161693DDC46}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-cs_CZ-070411071622/AdobePhotoshop12-cs_CZ-070411071622.dmg
Updating media info for: {FE37D9E3-BD4A-4789-8F8A-20E889AEDC8B}
Type: 1, Volume Order: 1, Media Name: Adobe Photoshop CS5
Path: /Volumes/Adobe Photoshop CS5/Adobe Photoshop CS5/payloads/AdobePhotoshop12-es_MX-070411071319/AdobePhotoshop12-es_MX-070411071319.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.0.122.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Wed Nov 28 11:49:47 2012 INFO
______ Verify Dependency Subscribers ______
[ 0] Wed Nov 28 11:49:47 2012 ERROR
The extension payload: Adobe Photoshop CS5 Turkish Language Pack_12.0.4_AdobePhotoshop12-tr_TR {116D1091-CD99-4ABB-8F09-CF9AD8344086} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Turkish Language Pack_AdobePhotoshop12-tr_TR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Ukranian Language Pack_12.0.4_AdobePhotoshop12-uk_UA {1D335228-EA49-47EC-8318-402055FEEF19} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Ukranian Language Pack_AdobePhotoshop12-uk_UA
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Polish Language Pack_12.0.4_AdobePhotoshop12-pl_PL {1D580812-3754-4CB2-A925-C6176813B334} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Polish Language Pack_AdobePhotoshop12-pl_PL
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Rumanian Language Pack_12.0.4_AdobePhotoshop12-ru_RU {2C12EE3A-DC09-4A67-B2C4-C82F0E1DEA72} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Rumanian Language Pack_AdobePhotoshop12-ru_RU
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Spanish Language Pack_12.0.4_AdobePhotoshop12-es_ES {2F9A388D-5338-41F0-8296-FD4E949DC861} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Spanish Language Pack_AdobePhotoshop12-es_ES
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Romanian Language Pack_12.0.4_AdobePhotoshop12-ro_RO {61304F67-1DC6-4890-A950-069006DDC6A1} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Romanian Language Pack_AdobePhotoshop12-ro_RO
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 German Language Pack_12.0.4_AdobePhotoshop12-de_DE {65A0C22E-4A77-44F8-BF2D-207F62C443D2} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 German Language Pack_AdobePhotoshop12-de_DE
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Italian Language Pack_12.0.4_AdobePhotoshop12-it_IT {6B45B728-5886-427D-96E1-E5ADECEC703A} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Italian Language Pack_AdobePhotoshop12-it_IT
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Brazilian Portugese Language Pack_12.0.4_AdobePhotoshop12-pt_BR {71A1A5C2-FF8C-48BF-ABB5-947CAE18C1AA} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Brazilian Portugese Language Pack_AdobePhotoshop12-pt_BR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Japanese Language Pack_12.0.4_AdobePhotoshop12-ja_JP {7A79D8B5-BF04-47CC-86C3-BC5C965BD3AF} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Japanese Language Pack_AdobePhotoshop12-ja_JP
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Dutch Language Pack_12.0.4_AdobePhotoshop12-nl_NL {82333F23-CCE9-41BC-A36D-FEF31ED9C7B1} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Dutch Language Pack_AdobePhotoshop12-nl_NL
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Canadian French Language Pack_12.0.4_AdobePhotoshop12-fr_CA {83A7A2C8-37EE-4809-A198-CEE46EBFD886} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Canadian French Language Pack_AdobePhotoshop12-fr_CA
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 International English Language Pack_12.0.4_AdobePhotoshop12-en_GB {92CE603A-ABA5-4BF1-A3BB-84F0FF3A3A7F} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 International English Language Pack_AdobePhotoshop12-en_GB
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Hungarian Language Pack_12.0.4_AdobePhotoshop12-hu_HU {AAFE39F6-7493-49CF-8958-0F2A1092D514} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Hungarian Language Pack_AdobePhotoshop12-hu_HU
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Chinese Language Pack_12.0.4_AdobePhotoshop12-zh_CN {AFC68267-EE68-4201-9E00-CD69782EED6B} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Chinese Language Pack_AdobePhotoshop12-zh_CN
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 French Language Pack_12.0.4_AdobePhotoshop12-fr_FR {BE0A3BBF-CC63-4DE2-8568-BCC91DEB65C9} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 French Language Pack_AdobePhotoshop12-fr_FR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Korean Language Pack_12.0.4_AdobePhotoshop12-ko_KR {CA04E0C8-8E26-467A-9FE2-884FAE666DCA} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Korean Language Pack_AdobePhotoshop12-ko_KR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Chinese (traditional) Language Pack_12.0.4_AdobePhotoshop12-zh_TW {E24190BD-9889-4225-BA79-B94BA3C83784} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Chinese (traditional) Language Pack_AdobePhotoshop12-zh_TW
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 Check Language Pack_12.0.4_AdobePhotoshop12-cs_CZ {F8088B2E-D9FC-4D84-B9E2-5161693DDC46} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Check Language Pack_AdobePhotoshop12-cs_CZ
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
The extension payload: Adobe Photoshop CS5 North American Spanish Language Pack_12.0.4_AdobePhotoshop12-es_MX {FE37D9E3-BD4A-4789-8F8A-20E889AEDC8B} requires a parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 North American Spanish Language Pack_AdobePhotoshop12-es_MX
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
[ 0] Wed Nov 28 11:49:48 2012 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
[ 0] Wed Nov 28 11:49:49 2012 INFO
BEGIN Setting requested payload actions
Value returned on lookup of payload: {809CAFEA-B905-4940-8451-DBA0AE0AA825} Adobe Photoshop CS5 Core_12.0.4_AdobePhotoshop12-Core is: false
Action string for {809CAFEA-B905-4940-8451-DBA0AE0AA825} Adobe Photoshop CS5 Core_12.0.4_AdobePhotoshop12-Core is install
Selection of payload {809CAFEA-B905-4940-8451-DBA0AE0AA825} Adobe Photoshop CS5 Core_12.0.4_AdobePhotoshop12-Core is forbidden by the policy.
Value returned on lookup of payload: {D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6} Adobe Photoshop CS5 Support_12.0.4_AdobePhotoshop12-Support is: true
Action string for {D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6} Adobe Photoshop CS5 Support_12.0.4_AdobePhotoshop12-Support is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Applications
::START TIMER:: [System check :{D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6}]
In ReinstallPreSystemCheckProc
fixed ownership of Adobe Photoshop CS5 Settings directory
fixed ownership of CS5ServiceManager directory
fixed ownership of CS5ServiceManager/StageManager directory
fixed ownership of CS5ServiceManager/cache directory
fixed ownership of CS5ServiceManager/configuration directory
fixed ownership of CS5ServiceManager/extensions directory
fixed ownership of CS5ServiceManager/logs directory
fixed ownership of CS5ServiceManager/preference directory
Custom action return code: 0
:: END TIMER :: [System check :{D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6}] took 56 miliseconds (0.056 seconds)
[ 0] Wed Nov 28 11:49:49 2012 WARN
Patcher: {D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6} Adobe Photoshop CS5 Support_12.0.4_AdobePhotoshop12-Support has already been applied. Patchers can not be repaired/reinstalled, skipping this patcher
[ 0] Wed Nov 28 11:49:49 2012 INFO
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6}]
Unsupported entry mode specified.
Custom action return code: 4
:: END TIMER :: [Pre session :{D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6}] took 0 miliseconds (0 seconds)
Calling the custom action code for pre-install for payload {809CAFEA-B905-4940-8451-DBA0AE0AA825}
::START TIMER:: [Payload Operation :{809CAFEA-B905-4940-8451-DBA0AE0AA825}]
[ 1] Wed Nov 28 11:49:49 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[ 1] Wed Nov 28 11:49:51 2012 INFO
CustomizedPatch property not found in database
Beginning installation for payload at /private/tmp/.tempdirRMazJX59/Install.db
[ 1] Wed Nov 28 11:49:55 2012 ERROR
31 Command ARKPatchCommand failed.
[ 1] Wed Nov 28 11:49:55 2012 INFO
Completing installation for payload at /private/tmp/.tempdirRMazJX59/Install.db
[ 0] Wed Nov 28 11:49:56 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{809CAFEA-B905-4940-8451-DBA0AE0AA825}] took 7023 miliseconds (7.023 seconds)
User specified overrideFile:
Calling the ROLLBACK custom action code for pre-install for payload {809CAFEA-B905-4940-8451-DBA0AE0AA825} Adobe Photoshop CS5 Core_12.0.4_AdobePhotoshop12-Core
[ 0] Wed Nov 28 11:49:56 2012 WARN
Patcher: {D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6} Adobe Photoshop CS5 Support_12.0.4_AdobePhotoshop12-Support has already been applied. Patchers can not be repaired/reinstalled, skipping this patcher
[ 0] Wed Nov 28 11:49:56 2012 INFO
Skipping payload {D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6} Adobe Photoshop CS5 Support_12.0.4_AdobePhotoshop12-Support as payload is not cached
[ 0] Wed Nov 28 11:49:59 2012 INFO
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was added. ARP estimated size 85KB
[ 0] Wed Nov 28 11:50:01 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Wed Nov 28 11:50:01 2012 ERROR
The following payload errors were found during install:
- Adobe Photoshop CS5 Core_12.0.4_AdobePhotoshop12-Core: Install failed
- Adobe Photoshop CS5 Support_12.0.4_AdobePhotoshop12-Support: Patch already installed
[ 0] Wed Nov 28 11:50:01 2012 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6}]
Unsupported entry mode specified.
Custom action return code: 4
:: END TIMER :: [Post session :{D6A4C9B1-5AE2-4118-AD9D-24313C79F2B6}] took 0 miliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 19003 miliseconds (19.003 seconds) DTR = 1.47345 KBPS (0.00143892 MBPS)
-------------------------------------- Summary --------- -
Can't export an EPS file from Photoshop CS5 and open in Illustrator CS5.
I'm on Mac OS X Lion 10.7.5
I am making DVD covers for print. The barcodes for the DVD covers have to be done in Illustrator. But the original designs are done in photoshop including the text. For years this hasn't been a problem. Right before adding the barcodes I create an EPS file from photoshop, open that file in Illustrator and all my text is automatically coverted to perfect crisp clean vectors, viola! I add the barcodes and export the PDF for the printers.
But now I can't open my EPS files in Illustrator CS5 even though I'm exporting them the same way I always have from Photoshop CS5. Illustrator says... "The operation cannot complete because of an unknown error." --> Note it does not give an error number after this warning like I see it does for so many other people.
I have been trying to fix this for over 10 HOURS spanning 2 days! I'm infuriated I can't get help from Adobe on this and have read all the forums and don't see my problem listed anywhere.
I've tried:
- Deleting the .plist file and the Settings folder & resetting my permissions
- Uninstalling and Reinstalling Illustrator
- Turning off all other applications
- Creating more disk space on my hard drive (even though I have 200gb available)
- Restarting the computer
- Disabling my Font book and still I can't open the EPS file
I thought maybe it's possible it's the font I'm using Fontesque OT so I even tried converting text to objects prior to exporting the EPS file from photoshop to illustrator and turning off my font book, but still it won't open. And if I open the PSD directly in Illustrator, text comes out a bit fuzzy in the PDF I export.
If anyone can provide any solutions I would be so grateful! I'm at my wits end here, this should have taken under an hour to do and now it's ruining my entire weekend. I'm completely panicked because I was suppose to have these to my client over the weekend so they could turn them in for Print frist thing on Monday morning and of course Adobe provides no chat support or phone support after 7pm on weekday or on the weekend which is when this all started.I never even thought of reinstalling photoshop, but I think this was a font issue. I'd never saved an EPS with Fontesque OT Regular enabled, only Fontesque OT Bold. Somehow I think the font was causing the problem because ridding the font from the equation allowed me to open the EPS file.
After 12 HOURS of trying different things I found a WORK AROUND...
I had to:
- Select the Text in Photoshop (with Fontesque OT enabled) --> Select Create Work Path --> Covert to Shape on each of the text items
- Save EPS file out of Photoshop
- Disable Fontesque OT font in Font Book
- Then open EPS in Illustrator add in my Barcodes and export the PDF
(the barcodes have to be added in Illustrator because they need to be pure 100% black with no CMYK color in them. You can't save them out of Photoshop that way, only Illustrator, otherwise I would have made my pdf straight out of photoshop like any other normal human
This work around is the only way I could get the EPS files to open in Illustrator and still have the text remain super crisp like a vector.
NOTE to others in the future about crisp text from Photoshop to Illustrator:
- Simply "converting to shape" did not preserve the vector. You have to Select Create Work Path --> then Covert to Shape on each of the text items (with the font enabled) for this to work and preserve the crispness of the text. Even creating "smart object" did not truly preserve my vectors or the text crispness in the EPS file once I imported it into Illustrator.
DrStrik9 thank you SO MUCH for trying to help me. You did give me ideas that helped me figure out the workaround and also helped me feel not so alone as I struggled through this. I'm going to follow up with your other suggestions about reinstalling photoshop and also checking my RAM, etc. But I just want to that you so so so SOOOO much for all your time and consideration in this matter. I hope you have a wonderful amazing week ahead and that someone does something very nice and thoughtful for you too -
In past versions of FireFox there was a view option that allowed a change in size of fonts and objects on the screen temporarily on the fly. This seems to be missing from version 6. It was very useful and needs to be added to version 6.
You can use "Ctrl +" and "Ctrl -" to zoom pages quickly and "Ctr 0" (zero) to reset the page zoom.
*http://kb.mozillazine.org/Zoom_text_of_web_pages
There are also page zoom buttons in the toolbar palette in the Customize window that you can drag on a toolbar.
Open the Customize window via "View > Toolbars > Customize" or via "Firefox > Options > Toolbar Layout"
*http://kb.mozillazine.org/Toolbar_customization
*https://support.mozilla.com/kb/Back+and+forward+or+other+toolbar+items+are+missing -
Importing a video layer from photoshop cs5 to after effects cs5
hi - you guys were so brilliant and prompt on answering my last question. thankyou
i did have another i needed help with -
is it possible to bring in a video layer from photoshop cs5 to after effects cs5 - i tried but it said "the photoshop library operation failed because the file is not compatible with this version of photoshop"
thanks againIn the import dialog box, uncheck the Photoshop Sequence option.
The problem is the number on the end of your file name. When After Effects sees a number there, and there are other files in that directory with the same name and a number, it thinks the images are part of a sequence and will enable that checkbox.
More info here: Import a single still image or a still-image sequence -
I bought an audiobook doesn't appear in my iTunes library and it's missing from my phone since the last update to iOS 7.4
Did you already make sure that Apple Mobile Device Service is installed and active on your computer?
http://support.apple.com/kb/TS1567
More troubleshooting about your device not recognized in Windows can be found here: http://support.apple.com/kb/TS1495 -
PURCHASED RINGTONES MISSING FROM MY IPHONE SINCE I JUST UPDATED SOFTWARE TO IOS 5.0.1 ON AN IPHONE 4
purchased ringtones missing from my iphone since i just updated to iso 5.0.1 on and iphone 4. they are on my laptop as ringtones in the itunes program butwith an exclamition mark against them.
any ideas please?Look on all you screens and inside all your folders. If you swipe to the right and type Passbook into spotlight search, it will show the name of the folder to the right of Passbook if it is inside a folder.
-
Fonts missing in Photoshop CS5
I have many DVD case templates I created with Photoshop CS2. I now have Photoshop CS5. I am opening these DVD case templates with PS CS5. There have been several instances where the fonts I used in CS2 is not available in CS5. Is it possible for me to import these fonts into PS CS5? If so, how?
Thanks,
AngelaOne follow-up question concerning the "missing fonts" issue.....
With Photoshop CS5, if the font is missing the program will alert you. Because of these alerts, I was able to determine which fonts were missing in my Photoshop projects and install the missing fonts.
Unfortunately, Premiere Pro CS5 will use the "next best" font if a font is missing. Therefore, I was trying to determine which fonts were "incorrect" within my APP CS5 projects and install the missing fonts accordingly.
My question.....I have approx 360 fonts from my XP computer. Would there be any harm in installing all of these fonts on my Windows 7 computer, to make sure I cover my bases? Currently, there are approx 300 fonts on my Windows 7 computer.
I have verified that if I try to install a font that is currently on my Windows 7 computer, I will get a prompt asking if I want to replace the existing font. Obviously in this case, I would not replace an Windows 7 font with a Windows XP font.
Take care,
Angela -
Upgrade to Cloud from Photoshop CS5.5 Subscription
Hi everyone,
I'm beyond confused. I signed up for a Photoshop CS5.5 subscription back in January here in Australia. I was under the impression this is automatically updated to CS6 upon release (which has now happened), yet I have no notifications of being able to upgrade, neither has my subscription updated (it still says Photoshop CS5.5 Subscription for one year).
I'd like to sign up for Creative Cloud. I put in my details and it turns out I'm eligble for the discounted introductory rate, so I clicked on through. Next thing I know, I'm in the creative cloud space with 10gb of storage. I didn't accept any terms, neither have I received any email confirmations (or any emails at all). My subscriptions also just say "Photoshop CS5.5 Subscription for one year". I went ahead and downloaded the download manager and downloaded and installed Photoshop, InDesign, Illustrator and Premiere CS6. It seems InDesign and Premiere are working fine. Photoshop gets a "00 days left on your trial" message when it opens but I close it and everything works fine. When I go to Photoshop > About it says it's the full CS6 version (doesn't say tryout or trial anywhere). When I open Illustrator CS6, it tells me I have no subscription and to enter my serial code - which I don't have.
This is really confusing me. What is going on?
1) Will my Photoshop CS5.5 subscription end automatically as I have upgraded to Cloud?
2) When will my account tell me I have a cloud subscription?
3) Why does some software work and others don't?
The transition from CS5.5 to CS6 Cloud has been incredibly messy.It seems like there is an awful lot of misinformation within the company. Different people I've talked to have given me completely different answers to certain questions, and there seems to be a general resistance by many of their staff people to address concerns. For instance, when I placed the order the other night, I asked the woman to confirm that I wasn't going to be double-billed for 5.5 and 6 (e.g. that they'd let me out of my 5.5 contract) and she said something like "yes that is how it is supposed to work but I can transfer you to billing if you want..." Not exactly a gleaming endorsement there, is it.
I also kind of took the Adobe folks to task on Twitter. They've had all sorts of marketing people pushing CreativeCloud on there (which is fine) but didn't have ANY success in getting anyone to respond to my tweets with questions. Finally got one woman (out of like 8-9 Adobe accounts) to hit me back with an email address and she was able to get some answers to my questions a few days later.
I have mentioned to a couple of people that with all of the various "how to" videos Adobe has put out there espousing new features in Photoshop, Illustrator, InDesign, etc... they don't have a single "how to get started with Creative Cloud" type of video. Or a "how to upgrade if you're a 5.5 subscription user." And so on... this is the absolutely critical information that people need right now, and the quality of the information on the web site and coming from Adobe's own people is just not there. Put it in step-by-step video format so people can upgrade quickly, easily and sans headache and heartbreak. That's my advice. -
Printing PDFs from Photoshop CS5 creates unworkable miniature files
I work on Photoshop CS5 files and print them to pdf all day long with no trouble, most of the time. Occasionally however I complete a file in Photoshop and print to pdf and the file outputs as some kind of completely unworkable miniature. Very small file that fits in a tiny corner of the canvas size it should occupy. Once this occurs I must reboot my computer 3-4 times before the print to pdf features returns to normal function. Today this happened on two separate computers almost simultaneously after I switched over from one to the other to get this job out and it occurred to me it might have been the actual file I was working with. Corrupt or something. The I tested some files that had worked in the past and they too went "miniature". When this happens I save as pdf just to get the job out. While this works, the saved pdf is always a much larger file than the printed pdf version, with completely similar resolution quality. I love my print pdf feature, but it seems to have developed a little occasional psychosis in version CS5 and I was wondering if anyone has a fix up their sleeve, or can tell me what setting I am accidentally activating to make the output so tiny. It's pretty frustrating.
Hans MatthesI advise you to contact Adobe Technical support through phone
or you may also refer the acrobat user forums posted on adobe.com
website -
What is missing from Photoshop CS6 ???
I tried the new PhotoShop CS6 (beta) but aside from some innovations of which my favorite is the interface (The interface is one of the best innovation that Adobe have made finally an interface that does not make you eyes hurt) and content aware move tool (content aware is definitely the best technology in Photoshop, may in the future in Photoshop CS20 will be voice-activated and will do exactly what you say even to draw for you) and maybe the new brushis, nothing that new, especially for those who draw in Photoshop concept artists, Ilustrators and so on ... etc
In my opinion what is missing from the famous Photoshop CS 6 and should have been is :
1 : Live symmetry drawing (horizontal and vertical) even the simplest programs like Alchemy / Sketchbook Pro and new Painter 12 has the function they have gone beyond the horizontal and vertical with the function of Kaleidoscope. I really like how the brush works in Alchemy especially in symmetry, in Sketchbook Pro are not so good in symmetry, unless thei are round but if you have a strange shapes thei tend to function as a parallel very strange but it is ther why the famous Photoshop does not have this function ??? I hoped that in PS CS6 (beta) to be, but no, I do hope maybe in the CS7 will be,
2: I would like to make several sets of brushes, but in different windows on the screen at the same time not only a big one something like Corel Painter 12
3: If you put a 3d function why do you tried to do something like the Google SketchUP fast, simple to use and easy to learn, or a simplified version of ZBrush sculpture in 3d clay ???
Ok now let's talk about Bridge CS6: same functions, nothing so new, I hope that in the cs6 to implement something like the function of ACDSee Photo Manager 12 for example:
Preview Thumbnails in a files, shortcuts that can be modified, such as double click I want to open fullscreen preview not send in photoshop or Camera Raw etc, why not the same as Photoshop, to make what I want to what I want, preview window to have the option of framing the image even if it is small or large (fit image, reduce or enlarge) the same for full screen mode the image will be framed by the edges of the screen (fit image height or widthand reduce or enlarge) from there if you want 100%, 200% etc. and many others
What is right, there are many other features that I like and love in Bridge much more than ACDSee 12 such as preview multiple images at the same time in preview window and Review Mode (one of my favorite) and many others but ... ... What was more important to me I said maybe for someone else is something else missing ...Trevor.Dennis wrote:
…Why on earth would you want to restrict Photoshop?…
Because I may consider it to be bloated already?
Because I don't need to be driving around in a motor home when my car fills my needs?
Because I don't need a hammer that doubles as a screwdriver or water-heater when I need to drive a nail?
Because a scalpel may be more useful for my purposes than a Swiss-army knife?
Because I would prefer the engineering team to work on refining existing features and improving stability rather than add features that are better served in drawing and painting applications?
Because I'm not particularly impressed by some of the new "features"?
Because I would prefer to see improvements to the History panel as have been suggested and requested over the years?
I could think of many more such reasons why.
Trevor.Dennis wrote:
…I suspect there are a great many features in existing versions of Photoshop that you don't use…
Duh! Precisely!
Software bloat adds to the cost of developing and maintaining an application, delays the release of bug fixes and genuine improvements of existing features and eventually demands greater hardware resources.
I have no clue as to what the he!! your "Prime Minister" quote is supposed to mean in the context of this discussion, unless you're implying that you feel like a 21-year-old whippersnapper who knows everything. From your avatar picture you look younger than I am. Besides, I know of very few "prime ministers" who are, were or have been particularly knowledgeable about "everything", so that may not even be a requirement for the job. -
Problem printing from Photoshop CS5.1 to Canon Pixma MX870
I downloaded most recent printer driver from Canon for my MX870 and with help from canon support I deleted previous printers in my computer and added in the new one. Also repaired permissions.
Other adobe software will print (InDesign, Acrobat) but not photoshop. When I select print, I am getting the following message: "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents" After attempting once I can't even get to the print dialogue box as the print selection is grayed out.
I am not sure what to do to get past this.
I have a new imac running OSX 10.9.2.I was testing other Imacs running the same photoshop CS5.1 with the new printer drivers from canon and it prints. They are running OSX10.6.8. My new computer is running 10.9.2 and it will not print from photoshop. Is the driver not compatible with the operating system? Is there something to try other than saying the driver is at fault. Do I complain to Canon to update their driver to work? What is a work around?
Thanks, -
Upgrading from Photoshop CS5 to Photoshop CC
I'm an amateur photographer and home user of Photoshop CS5. The last full version of Photoshop I purchased was CS2; since then I've upgraded periodically, and I'm now using CS5. At the same time, I've replaced my PC several times, and managed to install Photoshop each time. The copy currently installed on my PC is the CS5 upgrade.
When I purchased this current PC about a year ago, I had some difficulty installing and registering the program, and I wound up calling Adobe tech support. (The difficulty involved the fact that the only full version I had was the old CS2). They led me through a process that eventually enabled me to use CS5 on this PC.
Now I'm strongly considering moving up to Photoshop CC which, unless I misread something, includes Lightroom for desktop and mobile, plus Photoshop CC. My questions are as follows:
Is there any upgrade path from CS5 to CC? I figure it can't hurt to ask, in case I can save some money on the upgrade.
What is the preferred procedure for installing CC on a computer with CS5 installed? Should I uninstall CS5 before installing CC to guarantee a "clean" installation? I don't have a whole lot of preferences or saved settings to be concerned about, so that's not an issue.
--LarryThere is no reason to uninstall CS5 unless you have no reason to keep it. Below is a link to a page that shows the various subscription plans available. There is one that is a special rate for Photoshop and Lightroom. I do not think CS5 qualifies you for a further discount on that package, but there is a special rate for another package if you are a CS owner.
Creative Cloud Plans
https://creative.adobe.com/#plans -
Upgraded to Creative suite 5 from photoshop CS5
Hi, I bought Photoshop CS5 standalone a while ago but have now bought creative suite CS5 production which comes with photoshop extended version. During the install it said it wouldn't reinstall photoshop, but is there much of a difference between standard and extended versions? Will it just install the extra bits which as far as I know have something to do with video work?
Basically should I have reinstalled photoshop to get the extended version?CS5.5 is no longer available. You may have some luck in finding leftover
stock but this is a dangerous game unless that the seller is an
authorized reseller of Adobe software.
You can find all of the current Adobe special offers here, including the
option of moving to Creative Cloud, which will also get you CS7 in the
spring: http://www.adobe.com/products/creativecloud.html
Bob
bwhitewhs <mailto:[email protected]>
Wednesday, December 19, 2012 11:31 AM
>
Can I still upgrade to Creative Suite 5.5 from CS 4?
created by bwhitewhs <http://forums.adobe.com/people/bwhitewhs> in
/Creative Suites Macintosh/ - View the full discussion
<http://forums.adobe.com/message/4933504#4933504
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