Compressor 2 problems. real and ignored by apple

So my included support for the fcp studio is expired. I am interested in what Apple support tells people about the quality issues relating to compressor 2. I have done a dozen tests with the new software and can't get results close to ver 1. Do the apple customer support reps try to fix this when you call in and pay $800 for pro support. Why is it taking so long for this to be addressed? My ver 2 encodes have horrible halos around subjects , motion and contrast edges of difference produce the mosaic squares/ blockiness . I have been using 1.2 on another machine. Anybody happy with ver 2 encodes for dv to dvd. I have done multiple clean installs, tried many combinatins of presets and custom. It just doesnt look as good as ver 1.

Yep, same here. Tried to mpeg2 encode a feature.
Doing the same procedure as always but now with the
new updates, FCP 5.03 and QT 7.03 I keep getting
"Quicktime error 0". When I retry the compression I
get the error at different times/points in the movie.
One time I got it after 7 minutes and another time
after 1 hour. Using the same source! I tried scanning
through the Console logs but didn't see anything
regarding "QT and error 0".
Anyone else???
Erik
Hi there,
Your problems are dead on with mine. I'm running FCP 4.1.1 and Comp 1.2.1 and QT 7.0.3 and I'm getting the compressor failed: quicktime error: 0 in Batch Monitor. So far, it has only let me encode a 19 sec. test piece successfully. However, it doesn't mind the audio encode part at all. But I've only done .aif jobs. And I always do those separately. That works fine. And yes, it has failed at various points on the same movie like yours. 30 min in to it the 1st attempt, then within 2 min. the second, and about that, so on. I thought it might have something to do with different saved versions of QT on my backup drive that was daisy chained at the time, but no difference when disconnected.
OTH, I have a G4 Powerbook 1.33Ghz that has exact same versions of everything involved and it always works, but very slow of course. 132 min. .m2v only 2Pass VBR best encode took just over 24 hrs! However, the G5 (D2.0) did show the initial time estimate to be app. 12 hrs on a 98 min. 2 Pass VBR encode...before it failed. FWIW, an iDVD 5 job of 108 min completed in a little over 2 hrs start to finish with this machine. So Apple has some explaining to do.
I might look into other encoders that may be out there for the Mac as I've talked with a pro here in town today that uses both hardware and software mpeg2 encoders and I told him the 24 hr thing above and he was shocked, "It shouldn't take near that long, that's crazy!" The best encoders (either type) out there he said take 1-2 times the length. He does not tool with Macs.
So for now, I'm still at wicks' end.
Darin

Similar Messages

  • Compressor 2 problems, real, fixed by Apple!

    In case there's someone who didn't yet notice, Apple has come to the rescue with a solid KB article:
    http://docs.info.apple.com/article.html?artnum=302845
    This sure shuts me up!

    Um, yep I'll second that. Don't think that page is new either. I believe I was directed to those instructions ages ago, though perhaps they weren't posted at the link. Regardless, those are the first things (sort of the typical "trash what might be corrupted and reinstall" stuff, hardly a news flash) I did when first struggling with Compressor, and it didn't help.
    Other options are looking mighty good at this point. My time for this is about used up.

  • My phone is being a real pain! Time doesn't work, can't sign into iMessage and only some apps work! It also kicks me off the wifi! This is not my connections problem, it happens everywhere! Apple is terrible! Phone also freezes a lot!

    My phone is being a real pain! Time doesn't work, can't sign into iMessage and only some apps work! It also kicks me off the wifi! This is not my connections problem, it happens everywhere! Apple is terrible! Phone also freezes! What should I do!?

    Did you try the basics from the manual?
    Restart, reset, restore

  • My iPad is locked up and has a apple and a bar under it on the screan and it will not turn on or off. Anyone know how to solve this problem?

    My iPad is locked up and has a apple and a bar under it on the screen and it will not turn on or off. Anyone know how to solve this problem?

    Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Im having problem with the dvd quality, I'm using compressor to convert the video fils from apple prores to mpeg2 .It doesn't matter how long my video is even if its just 5 minutes  I'm getting cut edges in the video , does anyone have any idea ?

    Im having a problem with the dvd quality, I'm using compressor to convert the video fils from apple prores to mpeg2 .It doesn't matter how long my video is even if its just 5 minutes  I'm getting cut edges/lines  in the video specialy if i have titles it comes up really bad , I took the same video to a friend of mine who have PC and he uses Encore , did the encoding there and it was just fine no problems! BTW I tried using doferent setings in compressor from CBR and VBR I even pushed up the setings to 8 or 9 BR and still no luck !
    does anyone have any idea ?
    Thanks in advence ...

    Let's focus attention on just the Sony. (What model and what resolution are you shooting?)
    For now, I'll assume you're shooting 1080i.
    Take a representaive clip  into a new sequence. Add a title.
    In your sequence, make sure field dominance is set to Upper.
    Set render settings to Pro Res 422.
    After rendering, export QT self contained.
    Import into Compressor (I'm now referring to v3.5).
    Select the 90 minute Best quality DVD preset.
    Open frame controls and turn on (click the gear icon). Set Resize filter to Best.
    Submit burn and check quality on TV.
    Good luck.

  • I still distribute most FCP projects via DVD. No matter which MPEG2 setting I use in Compressor 4 I get an error - even Apple's default DVD setting. Has anybody successfully output an FCP X project to compressor and then out on a DVD?

    I still distribute most FCP projects via DVD. No matter which MPEG2 setting I use in Compressor 4 I get an error - even Apple's default DVD setting. Has anybody successfully output an FCP X project to compressor and then out on a DVD?

    Anthony, thank you very much - this works, though I thought I had tried your process previously without success. I've tried so many things who knows. I've had zero luck going with the Send to Compressor or Export Using Compressor Settings under the Share menu. I'm also finding Compressor 4 to be a real dog on my system even though I have a brand new quad core machine with 8G of RAM. Prior to receiving your post I did come up with a different work process. Using Export Movie from FCP X and then loading the result in Compressor 3 works flawlessly. Thanks again!

  • It's so annoying!! I have created a new Apple ID but after I click verify it just goes back to the previous page!!! It''s really frustrating I have tried for more than 4H, and the problem is not about the apple ID. I can download apps with the apple ID, w

    It's so annoying!! I have created a new Apple ID but after I click verify it just goes back to the previous page!!! It''s really frustrating I have tried for more than 4H, and the problem is not about the apple ID. I can download apps with the apple ID, which means IMessage is the problem! I restarted my iPad, I logged in and out of the apple ID in the store, AND YET IT STILL WON'T WORK, PLEASE HELP!

    Hi Vmanfromusa!
    It sounds like you are having an issue with activating your iMessage app on your iPad. An article outlining some troubleshooting steps for this issue can be found here:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • I need advise and help with this problem . First , I have been with Mac for many years ( 14 to be exact ) I do have some knowledge and understanding of Apple product . At the present time I'm having lots of problems with the router so I was looking in to

    I need advise and help with this problem .
    First , I have been with Mac for many years ( 14 to be exact ) I do have some knowledge and understanding of Apple product .
    At the present time I'm having lots of problems with the router so I was looking in to some info , and come across one web site regarding : port forwarding , IP addresses .
    In my frustration , amongst lots of open web pages tutorials and other useless information , I come across innocent looking link and software to installed called Genieo , which suppose to help with any router .
    Software ask for permission to install , and about 30 % in , my instinct was telling me , there is something not right . I stop installation . Delete everything , look for any
    trace in Spotlight , Library . Nothing could be find .
    Now , every time I open Safari , Firefox or Chrome , it will open in my home page , but when I start looking for something in steed of Google page , there is
    ''search.genieo.com'' page acting like a Google . I try again to get raid of this but I can not find solution .
    With more research , again using genieo.com search eng. there is lots of articles and warnings . From that I learn do not use uninstall software , because doing this will install more things where it come from.
    I do have AppleCare support but its to late to phone them , so maybe there some people with knowledge , how to get this of my computer
    Any help is welcome , English is my learned language , you may notice this , so I'm not that quick with the respond

    Genieo definitely doesn't help with your router. It's just adware, and has no benefit to you at all. They scammed you so that they could display their ads on your computer.
    To remove it, see:
    http://www.thesafemac.com/arg-genieo/
    Do not use the Genieo uninstaller!

  • Not printing text-only graphics on Canon. Not printer problem-print ok on Brother and another network Apple prints ok on Canon. Believe a computer setting was inadvertently reset. What setting and how do I reset?

    Not printing text only on Canon--grahics print ok.  Not printer problem.  Prints ok on a Brother and another network Apple prints ok on Canon.  Believe a computer setting was inadvertently reset.  What setting and how do I reset?

    Without your printer model numbers, readers can only give you vague general directions.
    System Preferences > Print&Fax > ...
    ... shows a list of all set-up printers.
    If you are having serious problems, it makes sense to "Reset the Printing System" (which also removes all printer set-ups) and add back each printer. It only takes a few minutes.
    Mac OS X 10.6 Help: Resetting the printing system

  • Early 2013 Macbook Pro Retina 2.7 i7 512GB SSD and 16gb Ram with Serious Cuda Problems! Trying to teach Apple their Macbook Pro Retina isn't a Pro Jan. 11. 2015.

    Apple replaced the logic board, wiped the computer, did a fresh instal of the OS, and also a fresh instal of all the programs during the beginning of 2015. The GeekBench scores are the highest of any of the similar computers (at least on the day of my testing). But here's what's happening. The Macbook Pro Retina has a GeForce GT 650m with Cuda Technology and it can't handle editing in Premiere Pro with Cuda Acceleration turned on. Open CL, a second form of graphic acceleration on the Macbook Pro, appears to be functioning properly.
    At the Apple Store on 1-10-2015, I was told that since the logic board and the graphic cards have been replaced that there is nothing they can do and they recommend contacting Corporate. This comes after they told me to buy a new logic board and that that would solve the problem. This comes after Apple did not listen, for over a month, about the possibility that they didn't properly build a professional notebook computer.
    The computer displays a black program monitor screen, at random times, when the user edits footage with Cuda Acceleration enabled. It used to lead to an entire system crash and/or a Premiere Pro crash before the operating system was completely re-installed. My solution, since I bought the computer, was to edit in Open CL... However, I've come to learn that there is a major difference in performance between Open CL and Cuda Acceleration.
    For the Macbook Pro Retina, Adobe Media Encoder render times are about 20% faster with Cuda Acceleration than Open CL. The 2013 Macbook Pro Retina appears to be able to handle Cuda Acceleration in Media Encoder, but I have had a number of issues leading to program crashes on every project before the new logic board and operating system were installed. For over a year and a half, I actually never used Cuda Acceleration. Having sent every crash report and user data to Apple over that time, I truly expected an update of some sorts and it never came.
    FYI: The latest Macbook Pro Retina uses the GeForce GT 750m... This is essentially the same graphic card that performs about 10 - 20% faster due to a new "boost mode." More importantly, it actually has the exact same number of Cuda cores. Having the same number of Cuda Cores means that the Cuda Acceleration is essentially the same when exporting or viewing video. To prove a point to Apple that their 2013 Macbook Pro Retina isn't functioning properly, I bought the latest computer with the 2.5 i7, 16gb Ram, 512gb SSD and I can honestly say that the 2014 model works perfectly fine with Cuda Acceleration turned on while editing in Premiere. I can also say that a proper render test proved the 2013 and 2014 model to be the exact same.
    I'm new to this whole pay $2700 for a computer that your manufacturer didn't / can't test properly, so I will be contacting Apple and speaking with Senior Advisors, their Customer Support division, and will soon speak with their Corporate branch. I'm confident that the Early 2013 Macbook Pro Retina with a 2.7 i7 16gb Ram and a 512 SSD is nearly the same at rendering video and editing video, provided the Cuda Acceleration works, as their latest 2014 Macbook Pro Retina with the 2.5 i7 processor 16gb Ram, and a 512 SSD. It's truly a great computer and a great build, minus their current inability to properly test / diagnose their computer.
    Knowing that the latest graphic card in the Macbook Pro lineup is essentially the same model, I feel that Apple is not directly looking into the viability and life span of their current Macbook Pro Retina product line. They can't test for performance issues relating to their graphic cards, so why consider buying from them when the end user is actually in a position to experience up to a 20% decrease in certain professional programs.
    For future reference, I'd strongly urge other individuals to avoid purchasing Apple products if they offer Cuda Technology. In my opinion, Apple is an Open CL organization, at best, who is not responsibly manufacturing / producing computers that fit their organization's strengths. For a fact, they can't test their Cuda Technology and won't even attempt to address Cuda Acceleration errors for Apple owners (01-11-2015). I say this having walked out of the Apple Store on 1-10-2015 with virtually no support other than to contact Corporate.

    Looks like a RAM issue.
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000

  • My phone is not working at all. I had this problem before and I was trying to find a solution. However, at Apple Store in UK I was told to send my phone to Canada due to fact that I bought it there. What should I do and who will cover all my payments?

    Hello,
    My phone is not working at all. I had this problem before and I was trying to find a solution. However, at Apple Store in UK I was told to send my phone to Canada due to fact that I bought it there. What should I do and who will cover all my payments for a mail?
    Thank you!

    The iphone warranty is not international. It is based from the original country of purchase. You will need to ship to someone you know in the Canada to bring it to Apple for evaluation. Then that person will have to ship the phone back to you. Shipping and insurance will be at your expense. In the terms of the iphone warranty:
    http://images.apple.com/legal/warranty/docs/iPhone_4_warranty.pdf
    IMPORTANT RESTRICTION
    Apple may restrict warranty service to the country where Apple or its Authorized Distributors
    originally sold the Apple Product.

  • Hello everyone, I have a problem when I sync my apple device. I plug it in and a message comes up saying, this device could not be synced because this computer is not authorized for the purchased items on this phone. I already tried to authorize again.

    Hello everyone, I have a problem when I sync my apple device. I plug it in and a message comes up saying, this device could not be synced because this computer is not authorized for the purchased items on this phone. I already tried to authorize again, after deautherizing it. HELP ME PLEASE

    Hi applerinneedforhelp,
    Thanks for visiting Apple Support Communities.
    If iTunes is asking you to authorize the computer, and you've already done so, the troubleshooting steps in this article can help:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Regards,
    Jeremy

  • HT4352 problem sharing iTunes with new Apple TV.(model MD199LL/A. I have iTunes and Apple TV set up with same address and passwords, enabled iTunes and Apple TV for home sharing and still nothing? I have latest iTunes and Apple TV update. Any other sugges

    Have a problem with Home Sharing with Apple TV and iTunes. Have latest iTunes and Apple TV downloads. Have both items set up for home sharing with same address and passwords. AppleTV running fine for everything else. FYI, my library is about 60gigs. AppleTV model is MD199LL/A if that matters. Really want to hear my entire music library and not just Purchased items. Thanks for any help!!!

    I have an older PC with Windows XP Professional on it. I updated to the latest iTunes and I am able to access the photos, etc. on it. However, my Windows 7 PC still does work (since last Apple TV update). Apple TV does not recognize that Home Sharing is turned here. The latter PC has all my current photos on it which I would like share with others on my Apple TV. A fix would be appreciated.

  • Why is the sound of my new ipad cutting out intermittently and what does Apple recommend to solve the problem in lieu of any updates?

    Why is the sound of my new ipad cutting out intermittently and what does Apple recommend to solve the problem in lieu of any updates? All of a sudden without changing any settings, the audio on my NEW ipad cuts in and out on applications/ games, keypad noise and lock sounds. The rocker button only seems to work while the sound is intermittently being heard before, after a few seconds of noise not doing anything when sound goes off.
    This is highly frustrating as I've noticed others posting about such issues as far back as April. Anybody had the same thing happen to them? Is this likely software (ios6) or hardware issue? What are the solutions Apple???

    Apple has no physical stores of their own in Dubai, so unless you mean that you purchased from the online Apple Store for the UAE, you purchased from a dealer, who may or may not have been authorized. You can check the expiration date of the warranty on your iPad yourself by entering in the serial number here:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do
    If it does indeed show the warranty has expired, then what you need to do from here will depend on who you purchased the iPad from and when you really did purchase it. Perhaps you actually purchased it in August and are just misremembering? Check your receipt. If you confirm that you did purchase within the last calendar year, tell us exactly where you got it and we can probably offer advice.
    Regards.

  • TS1398 My iPhone Wifi is greyed out.In Uruguay in Cellular Center that is where I buyed it told me it has no solution,it´s a problem of hw accepted by Apple,and they didn´t change it by another one cause their warrantee is 3 months and I bought in decembe

    My iPhone Wifi is greyed out.
    In Uruguay in Cellular Center (+598 2 903 3333) that is where I buyed it told me it has no solution, it´s a problem of hardware accepted by Apple, that Apple change the phone in this cases, but that they can´t change it by another new one because their warrantee is 3 months and I bought in december, 2012. It cost me US$ 1,250 and I want a solution because I saw in the Apple web that iPhone warrantee is 1 year and I am still covered by it.
    I have the invoice dated December 24, 2012.
    Do you have any solution to my problem?
    It is hard to believe that a so expensive iPhone has a life of 6 months.
    Do I need to take my iPhone to anywhere they can solve its problem?
    Thank you so much.

    Your Service and Support Coverage
    iPhone 4S
    Serial Number: C8PJHGELDT9V
    Check another serial number 
    Valid Purchase Date
    A validated purchase date lets Apple quickly find your product and provide the help you need.
    Telephone Technical Support: Expired
    You are eligible to purchase telephone technical support from an Apple Advisor.
    Contact Apple Support
    Repairs and Service Coverage: Active
    Your product is covered for eligible hardware repairs and service under Apple's Limited Warranty.
    Estimated Expiration Date: 10 December 2013
    Learn about Apple's coverage information for your product.
    Set Up a Repair
    Eligible for the AppleCare Protection Plan
    Get the AppleCare Protection Plan to extend your hardware repair coverage and add technical support for 2 years from your iPhone purchase date

Maybe you are looking for

  • Update routine code

    Hi friends, I have a field YREPCURR in the update rules, it needs to updated based on the attribute of /BIC/YREPCURR in 0salesorg plz help me writing a routine for this field help will be really appreciated, points would be fully awarded regards, vee

  • Vendor Evaluation - GR Cancell handling

    Dear All, Vendor Evaluation scores are calculated for each goods receipt carried out. However, if I goods receipt is posted incorrectly and the GR is subsequently cancelled the on-time delivery score is not reset. Please advise whether there is anywa

  • Found an error in gnome-builder

    Builder crashes when I try to open any project, I ran it from a terminal and it threw this message: 2015/04/21 17:50:49.8629 Cookie: GLib-GIO[12681]: ERROR: Settings schema 'org.gnome.gedit.preferences.editor' is not installed `trap' para punto de pa

  • TS1538 I Pod Classic, won't sink with new pc laptop, though does show in itunes screen

    Help, Trying to sync my classic I Pod to my newer PC lap top. Loaded I tunes successfully, I Pod is recognized, but does not seem to sync and transfer data on I Pod to computer. I have tried to use different USB ports and conneted external power as w

  • Re-downloading purchased content after a format

    I've just recently formatted my pc and forgot to backup my purchased music & games. Is there anyway of re-downloading this content?