Compressor 3.5.2 and H.264 Issue

Lately I've been having a problem encoding H.264. I'm using a cluster within my MacPro. After submitting the job, Compressor never utilizes 100% of the eight cores, going up and down around 20%. Also the estimated process time keeps going up, and it brings the machine's performance almost to a halt. Canceling the job never finishes, usually requiring a hard reboot. I've only seen this issue with Apple's H.264 codec. I had no problem with the third party X.264 codec and MPEG2 codecs. The source file does no seem to be a contributing factor as it occurs with any type of source I've tried. Thanks for any advice.

You have much less than the recommended ram.
You want at least 1 gig per core.
Reset the cluster to 4 instances.
That's even too
much because some of the ram is utilized by other processes. You'll have more consistent luck with 2 for now. But that's better than not completing the render.
Get more ram.

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Video Output from compressor is still fuzzy and delayed on my site

My web video output is choppy and pixelated and I'm shooting on an excellent HD camera 1080i
I setup compressor for HD 564X960 and the output is 78Mb (this is a 1 minute and 32 seconds video)
I then us flash to convert it to a Flash 8 high quality flv
the result is crap. Its blurred and choppy on my site. I just watched the HD presentation on the new SDK for iPhone and the window was huge and the quality was fantastic?
What's the secret ?

sgribber wrote:
My web video output is choppy and pixelated and I'm shooting on an excellent HD camera 1080i
I setup compressor for HD 564X960 and the output is 78Mb (this is a 1 minute and 32 seconds video)
I then us flash to convert it to a Flash 8 high quality flv
the result is crap. Its blurred and choppy on my site. I just watched the HD presentation on the new SDK for iPhone and the window was huge and the quality was fantastic?
Ok, a number of problems here.
First are you using Compressor to compress your video, then Flash to compress it again to a FLV? If so, that is causing a lot of your problems right there. You are double compressing a video (never a good idea). Take you uncompressed video file into Flash and create your FLV.
Second, you are using Flash to compress your video. Flash is horrible at compression. Sorenson Squeeze will produce much better results. Or if you are creating H.264 files, just use Compressor to create a H.264 file and then change the extension to .flv
Finally, if the quality is bad then you might need to increase the bitrate. What did you set your bitrate to?

Hi, someone please help me out... am Nelson and got an issue with my apple Qmaster... I got OSX maverix and on my system preferences the Apple Qmaster dosent load but only gives an error, someone please help.

hi, someone please help me out... am Nelson and got an issue with my apple Qmaster... I got OSX maverix and on my system preferences the Apple Qmaster dosent load but only gives an error, someone please help.

the error is like "Could not load Apple Qmaster preference pane"
if there is a way around it please help me coz I cannot render my video projects on Compressor anymore...

HELP!!! EyeTv and Turbo.264

This is driving me mad!
When I use the 1'click export to Apple TV button on EyeTV2 with Turbo.264 plugged in, the red progress bar will go up and then down and then up and then down... and keep doing this for ages.
Then it will do one of two things:
1. Delete the output file leaving nothing
2. Leave me with a file which has the video broken up in the wrong order, but with constant (correct) Audio - (maybe the video is mirroring the jumping red progress bar??)
Without turbo.264 plugged in, it's fine. The iPod export works fine, as does the AUTOMATIC Apple TV export which you select for each 'Scheduled' programme.
I am using the latest software for ALL aspects.
Any thoughts much appreciated.
Thanks!

I have also bee using EyeTv 2.4 and h.264 1.1 since day dot and all is working perfectly. The only issue I have is that once exported and imported into iTunes the software doesn't clean up and remove the converted file from my Movies directory (I found 50gb of HDD last weekend)....
Cheers.
Dean
20 G5 iMac + BT Mac OS X (10.3.7)

Media Encoder Now ONLY exporting F4V, FLV, MP3, and H.264

I've been using AME (CS 5.5 DP) for a few weeks to batch encode WMV and AVI files to QuickTime ProRes422(LT). It's been working great.
Starting today, AME no longer exports to QuickTime. The ONLY options I have for export are F4V, FLV, MP3, and H.264. What gives?
Re-installing CS5.5 did not help, nor did trashing the preferences. I did not update QuickTime or make any system changes.
Any advice would be great.
~PH

One of my coworkers just pointed out to me that what may have occurred is a failure of the licensing system. QuickTime export from AME isn't included in the trial version of Design Premium CS5. It may have occurred that the software "lost" its activation and started behaving like the trial version.
If this is the problem, then the most certain way of fixing the issue is to uninstall and then reinstall the CS5 software and reactivate it (re-enter the serial number).

Gmail/Exchange email and calendar syncing issues

I have wiped my email accounts several times and entered in my data in the various ways as shown through the forums but my email accounts do no sync properly whether it is manual or active synced.
I read my emails in my gmail and my Microsoft exchange account and will delete or file them away but then when I check my accounts on my desktop, they are not synced as I've done so on my phone. I've also noticed that my calendars are not synced correctly either.
Could someone help me understand why and how these issues can be fixed? I'm in meetings for most of the day so I rely on my phone to keep me mobile. Was this a bad purchase?!?!

Hi JadeyMU,
How do you have your Microsoft Exchange account configured on your BlackBerry Z10? Are you using ActiveSync, BlackBerry Enterprise Server (BES), IMAP or POP?
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

My experience with Apple TV and HDMI/HDCP issues

I am convinced that it is the software update to 4.2.2 from 4.2.1 that is causing this issue. All forms of applications only worked once for me and then it reverted back to HDCP issues. I read several postings everywhere including plenty at Apple's forum and AVS where people were very frustrated with this HDCP issues. Anyways, here is what I did before taking it back to Apple store....I bought AUVIO high speed cables from Radio Shack which is rated very high and tried that and I still got HDCP issues when using NetFlix or AirPlay from iPad. Youtube from Apple TV always worked well without HDCP complaints.
I packed everything back and took it to Apple Store (you can return without re-stocking fee up to 14 days from the day of purchase). After 14 days, you cannot even return it and you can ONLY fix it. I waited for a Technician. They heard my complaints but didn't refute any of it (possibly because they have had numerous complaints on this product). It took 5 minutes inside for them to test and see similar issues with the box that I had. So, they have swapped it for a new box. Before I left the store, I checked the settings including software version and Audio/Video settings in the Apple TV that is connected at the store. I found three main differences none of which the Apple customer service staff agreed could be the reason for my problems (surprise!!)
1. The software update from the shelf and the one they were using was NOT updated to 4.2.2 (it was still running 4.2.1)
2. Because of the software update, the Audio/Video setting for HDMI had the options to toggle between Auto, RGBy, RGBhi & RGBlo bandwidth. I believe this was in place to make the HDMI interface output as component with higher or lower bandwidth but the newer update will ONLY give you the Auto option (!!!)
3. They had this directly Ethernet wired and not through Wireless network and were recieving the all the full bar strength signals. On the box that I returned, eventhough I have 18 Mbps speed at the house (any given time of the day), the Network speed test was taking a long time. Moreover, after the Apple TV network test, it doesn't spit out the outcome of the tests (a BIG bummer and useless for testing).
Anyways, I took the new box and hooked it up directly to my SONY BRAVIA XBR3 TV to one of the HDMI ports, disabled the feature to send or recieve data to Apple directly and did NOT update the software. It worked fine and have tested all of the options. From what I have read so far (I have only spent 30 hours of my weekend on this when Apple product hookups are supposed to take 5 minutes ONLY), there is NO guarantee that it will work continuously as people have had things work on them for 6 months and then suddenly have the HDCP issues.
Will wait to see....if it continues to work....

I figured it out. Had to go to general settings on the main screen and restart. Synch of audio is much better.

I have a serious (and bizarre!) issue with my novation impulse (Although i've tried it with two other keyboards and i still have the same problem) and its compatibility with mainstage 3

i have a serious (and bizarre!) issue with my novation impulse (Although i've tried it with two other keyboards and i still have the same problem) and its compatibility with mainstage 3.
the problem is best explained on the following one - page thread:
https://discussions.apple.com/thread/3951518?start=0&tstart=0
(Clearly i'm not alone in this problem, although i think i figured out what's going wrong a little more than he did...read on!)
his solution, to put mainstage in jump mode, is very unsatisfactory to me, as it bounces all of a sudden to drastically different settings.
basically, my analysis is that my controller is NOT receiving MIDI date from mainstage. in other words, mainstage knows what my controller is doing, but my controller doens't know what mainstage is doing.
let's say i turn the knob all the way to the right ... 127...and the virtual fader goes to the right like it's supposed to.
now...next...let's say i change to a different patch, where that same VIRTUAL fader is not at the max clockwise position..maybe it's only at 1pm. now when i turn the physical knob to the RIGHT, the midi data is still at 127 on the controller! it didn't "reset" to sync up with the new level (say 80 or so) setting on the new patch. so i can't increase that new setting of 80 by continuing to turn the knob to the right. i have to turn it all the way to zero,...and then continue PAST zero until the controller thinks that IT is at 0...at that point the controller and mainstage are in agreement, and things work fine....so bascially, the keyboard thinks the level is at max...but mainstage thinks the level is at 1pm.
i am using Logic 9, and i have a macbook pro 2.9 Ghz I7 with 8 gigs of memory and OS X 10.8.4

Hi Josh,
Thanks for taking the time to contact us here a Novation for technical support. Lets continue to correspond via email so we can get your issue resolved.
Thanks.
Mike Towns

Interesting and an imporatant issue at sales order schedule line.

hi all,
interesting and an imporatant issue at sales order schedule line.
i created a sales order with 10 qty.and the system proposed a two schedule lines.
let's say to order created date is 27.11.2008.and the requested delivery date is 27.11.2008.
but the stock is not available today then the system proposed two more schedule lines apart from the 27.11.2008.so now there are three schedule lines like below.
schedule line date                      Material availabilyt date   delivery date
27.10.2008 with zero quantity.
28.10.2008 with 5 qty.                28.10.2008                     29.10.2008
02.10.2008 with 5 qty.                02.10.2008                     03.10.2008
now the delivery and pgi already for the schedule line 28.10.2008.
then when i run the availability check on 01.11.2008 system is over writing the material vailability date as today at the scheduleline number two.
now i can able to view only two schedule lines only.
schedule line date                      Material availabilyt date   delivery date
28.10.2008 with 5 qty.                01.11.2008                     29.10.2008
02.10.2008 with 5 qty.                01.11.2008                     02.11.2008
now my concern when we reschedule the avalability check it should notchange the Material availability date of the schedule line which i already delivered.
Regards,
sheshukumar

can any one repsond for this.....

I downloaded CS6 and am having issues with my print driver. It is not compatible with the HP 2600n and have tried to download drivers given to me by adobe ( (Jupiter 3) but it is not working. after a few days. Its a temporary fix and is still looking for

I downloaded CS6 and am having issues with my print driver. It is not compatible with the HP 2600n and have tried to download drivers given to me by adobe ( (Jupiter 3) but it is not working. after a few days. Its a temporary fix and is still looking for the HP driver when i boot up. It also will not save in any print or postscript format. Does anyone know how to fix?
Currently use a Mac with the latest Mavericks 10.9.4

Oh boy! Acting kind of weird seems to be an understatement, aquaequus!
What type of troubleshooting were we able to do with you? I want to make sure that we can get some sort of resolution for this problem.
It is quite possible the battery door may get your phone in working order again. I'm not sure if the store has it in stock, but it is available in our warehouse for $14.99 which can be ordered via customer service.
Tamara H.
Follow us on Twitter @VZWSupport

Report Builder - Last page issue and Report Footer issue

I am using ColdFusion 9 Report Builder, am new to this product and encountering 2 issues.
Issue 1 - I have a field that I would like to print on the last page of my report. How can I determine the last page? I initially tried using a calculated field set to the 'highest' calc.Page_Number. Then I could compare the current page to the last page in the 'Print When' property. But calc.Page_Number can not be used in a definition of a calculated field.
Issue 2 - Depending on the amount of report detail, sometimes my report footer prints alone, without a page header and page footer. The report includes this page in the total number of pages. For example, if it is a 2 page report, the page header on page 1 will display Page 1 of 2. Then the only data on Page 2 is the Report Footer. No page header or page footer prints.
Any assistance on these issues would be most appreciated. To date, using the Report Builder has not been easy.

To issue 1: The report contains a report band called report footer. thsi is always at the last page. The report footer band initially is collapsed, so you have to expand it by dragging the last band divider.
To issue 2: I guess this is a page break calculating error when detail data reaches really near the page footer area.
Try some experiments with different setting of the following properties/issues:
- in elements, e.g. calculating fields in the bands between report detail and page footer: In Properties / Print Control / Printing Options: Activate the option "Remove line when blank". This will remove the whole report band area if this field is blank. May save some empty space.
- try to remove unused empty space between detail rows.
- try to resize and reposition all detail fields so that they snap to the grid.
Best regards

Compressor doesn't open and show windows properly

Haven't used Compressor for a while and when I open it I don't get the windows, just the bar at the top. Choosing a windows layout doesn't work and although you can switch on the inspector, settings/destination and history windows I can't display the window that you drag the files, settings and destinations into. I've tried re-installing, no good. All other FCS programs work fine, before and after re-install, anyone know what's going on?

Tried all the above suggestions, just had to properly uninstall FCS with FCS Remover then re-install. Window display is fine now but I'm not sure if it's actually doing anything, submit a job but nothing seems to be produced ...looking into that.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy

The Ultimate Guide to Resolving Profile and Device Manager Issues

The following article also applies to issues after re-setting the severs' hostname. It also applies to situations where re-setting the Code Signing Certifictateas described by Apple has not resolved the issue.
Hello,
I have been plagued with Profile Manager and Device Manager issues since day one.
I would like to share my experience and to suggest a way how to resolve issues such as device cannot be enrolled or Code Signing Certificate not accepted.
I shall try to be as brief as possible, just giving an overview of the steps that resolved my issues. The individual steps have been described elsewhere in this forum. For users who have purchased commercial SSL certs the following may not apply.
In my view many of these issues are caused by missing or faulty certificates. So let us first touch on the very complex matter of certificates.
Certificates come in many flavours such as CA (Certificate Authority), Code Signing Certificate, S/MIME and Server Identification.
(Mountain?) Lion Server creates a so-called Intermediate CA certificate (IntermediateCA_hostname_1") and Server Identification Certificate ("hostname") when it installs first. This is critical for the operation of many server functionalities, including Open Direcory. These certs together with the private/public keys can be found in your Keychain. Profile and Device Manager may need a Code Signing Certificate.
The most straightforward way to resolve the Profile Manaher issues is in my view to reset the server created certicates.
The bad news is that this procedure involves quite a few steps and at least 2 hours of your precious time because it means creating a fresh Direcory Master.
I hope that I have not forgotten to mention an important step. Readers' comments and addenda are welcome.
I shall outline a sensible strategy:
1. Clone your dysfunctional server to an external harddrive (SuperDuper does a reliable job)
2. Start the server fom the clone and shut down ALL services.
3. It may be sensible to set up a root user access.
4. Back-up all user data such as addess book, calendar and other data that you *may* need to set up your server.
5. Open Workgroup Manager and export all user and workgroup accounts to the drive that you using to re-build your server (it may cause problems if you back-up to an external drive).
6. Just in case you may also want to back-up the Profile Manager database and erase user profiles:
In Terminal (this applies to Lion Server - paths may be diferent in Mountain Lion !)
Backup: sudo pg_dump -U _postgres -c device_management > $HOME/device_management.sql
Erase database:
sudo /usr/share/devicemgr/backend/wipeDB.sh
7. Note your Directory (diradmin) password for later if you want to re-use it.
8. Open Open Server Admin and demote OD Master to Standalone Directory.
9. In Terminal delete the old Certificate Authority
sudo rm -R /var/root/Library/Application\ Support/Certificate\ Authority/
This step is crucial because else re-building you OD Master will fail.
9. Go back to Server Admin and promote the Standalone Directory to OD Master. You may want to use the same hostname.
10. When the OD Master is ready click on Overview and check that the LDAP and Keberos Realm reflect your server's hostname.
11. Go back to Workgroup Manager and re-import users and groups.
NOTE: passwords are not being exported. I do not know how to salvage user passwords. (Maybe passwords can be recovered by re-mporting an OD archive - comments welcome! ).
12. Go to Server App and reset passwords and (not to forget) user homefolder locations, in particular if you want to login from a network account!
If the home directory has not been defined you cannot login from a network account.
13. You may now want to restore Profile Manager user profiles in Terminal. Issue the following commands:
sudo serveradmin stop devicemgr
sudo serveradmin start postgres
sudo psql -U _postgres -d device_management -f $HOME/device_management.sql
sudo serveradmin start devicemgr
14. You can now switch back on your services, including Profile Manager.
In Profile Manager you may have to configure Device Management. This creates a correct Code Signng Certicate.
15. Check the certificate settings in Server App -> Hadware -> Settings-> SSL Certificates.
16. Check that Apple Push Notifications are set.(you easily check if they are working later)
17. You may want to re-boot OS Server from the clone now.
18. After re-boot open Server App and check that your server is running well.
19. Delete all profiles in System Preferences -> Profiles.
19. Login to Profile Manager. You should have all users and profiles back. In my experience devices have to be re-enrolled before profiles can be pushed and/or devices be enrolled. You may just as well delete the displayed devices now.
20. Grab one of your (portable) Macs that you want to enrol and go to (yourhostname)/mydevices and install the server's trust profile. The profile's name should read "Trust Profile for...) and underneath in green font "Verified".
21. Re-enrol that device. At this stage keep your finger's crossed and take a deep breath.
22. If the device has been successfully enrolled you may at last want to test if pushing profiles really works. Login to Profile Manager as admin, select the newly enrolled device. Check that Automatic Push is enabled (-> Profile -> General). Create a harmless management profile such as defining the dock's position on the target machine. (Do not forget to click SAVE at the end - this is easily missed here). If all is well Profile Manager will display an active task (sending) and the dock's position on the target will have changed in a few seconds if you are on a LAN (Note: If sending seems to take forever: check on the server machine and/or on your router that the proper ports are open and that incoming data is not intercepted by Little Snitch or similar software).
Note: if you intend to enrol an Apple iPhone you may first need to install the proper Apple Configuration software.
Now enjoy Profile and Device Manager !
Regards,
Twistan

HI
1. In Action profiles, logon to system and recheck correcion are available in action definition as well in condition configuration and the schedule condition is also maintained. but the display is not coming(i.e in the worklist this action is not getting displayed).
You can check the schedule condition for the action and match the status values...or try recreating the action with schedule condition again....for customer specific ....copy the standard aciton with ur zname and make a schedule condition and check the same.
2, In suppport team of incident when i give individual processor it throwing a warning that u r not the processor. but when i give org unit it is working perfectly. Could anyone guide on this.
You need to have the empolyee role for BP ..goto BP and got here dropdown for ur bp and choose role Employee and then enter ur userid
also make sure that u have the message processing role
Hope it clarifies ur doubt and resolve ur prob
Regards
Prakhar

I need to find out how to contact upeer management to try and resolve an issue before I open a complaint with the Attorney Generals Office as well as the Better Business Bureau and social media.

I have been with Verizon for 15 years. I have a family share plan with 2 smart phones a standard phone and a jetpack for wireless access. I pay for insurance on the 2 smartphones. Approximately a year ago I made a payment arrangement to continue service on my account even though I had some business difficulties. I was told that while the arrangement was in place I could not make any changes to my account. However, since then I have had the following issues and when I try and contact Verizon to try and resolve them I am place on eternal hold or disconnected.
Issue #1: My daughter lost her phone in June 2014. (The contract on this phone was up in 2013) I have been told that I cannot replace the phone even though I pay the insurance premium of $9.95 a month. I have been billed for it and have also been charged $54.87 for the monthly service as well. The phone has not made or received a call since June 4, 2014 yet I have been charged $274.38 I just was able to have the service suspended at the store today, 11/29/2014
Issue #2 My phone has intermittent flaws, locking up and reuring rests, dropping calls, failing to receive calls etc along with horrible battery life. I went into the local verizon store and they ordered me a refurbished replacement phone which was subsequently sent to me. When I received it I took it to the store to have them assist me in setting it up properly. I was told that I should NOT set it up but send it back due to some physical damage present on my old phone that would most likely result in a $150 charge...it was recommended that I just upgrade my phones as they were all out of contract and that would be the best solution. I asked the manager if that would be possible due to the "terms" on my account and she said "it would not be a problem". I was interested in an Iphone 6 which was not in stock so I sent the replacement phone back and left, to wait for the phone to become available.
Issue #3 I had a JetPack that was recently stolen from my car. I stopped in to ask what to do about it (it is no longer under contract either) They suspended the service and recomended I wait until I upgraded my other phones and then get a new Jet Pack. I just received noticed that they were going to continue billing me for it this week, even though it has been out of contract for several months??????
I recently went to Best Buy to take advantage of their Black Friday deals and was told that based on the status of my account I was ineligible for any upgrades. We called Verizon from the Best Buy and they told me that I needed to address my account status (I just made the scheduled payment on the 23rd of Nov) either with Financial Services or go to a Corporate Store. I went to the store and was told there was nothing that could be done at that level, I would need to talk to financial services (which was closed)
So, I am extremely frustrated and upset with this whole situation and wanted to make one more attempt to resolve it with Verizon before I make a full blown complaint to the Attorney Generals Office, the Better Business Bureau as well as post this incredibly BAD customer service story on social media. I hope that I hear from someone ASAP as this is critical that I get things resolved immediately. I can be reached at [removed].
Personal information removed as required by Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

Complain to the Attorney General about what? There is nothing in your story worth any such complaint. They will tell you the same.
First you have payment difficulty so credit and the Edge program are not available to you. You have to be credit worthy to get any upgrade, unless you can pay full price for all those new devices.
Can you?
You are trying to get new contract plans, but since you are having paying on time and in full issues you will not get extended credit from any carrier.
What I would do is go and port out to Boost or Virgin Mobile where you pay a reduced cost for each device and get unlimited everything for $40 to $50 a month, it is pre pay so if you don't pay you get cut off.
Verizon although with the best coverage is also the highest priced.
Good Luck

Compressor 3.5.2 and H.264 Issue

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