Compressor 4.05: submit-button greyed out

When I want to submit a job in Compressor 4.05 the name/cluster/priority-window pops up but the 'submit' button there is greyed out.
I tried to run a small programm called Compressor_Repair but of no avail. Effectively Compressor 4.05 is useless now.
Until the last upgrade to 4.05 Compressor has always functioned.
Now what? Please don't tell me I have to uninstall Compressor and delete files from over 10 different folders before reinstalling again.

Called Applecare today. There was no quick solution and I'll receive an email with follow-up steps to make another user account and see if it happens again. Hopefully I can resolve the problem myself, otherwise I have to go back to Applecare and pay €90 for further support since it's been over 90 days that I purchased the "professional software".
In fact it's cheaper to purchase again
This is the full mail I received from Applecare, except signature:
Hi Jerome,
http://forums.creativecow.net/thread/20/857850
http://support.apple.com/kb/TS1888

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Submit Button Greyed Out (v 4.0.5)

I have been using Compressor successfully for about a year. Recently it updated to v4.0.5. Now I am not able to submit, with the final Submit button greyed out. I have checked my Destination folder permissions and all appear correct.
What could be the cause of this, and what shall I do? I need to render a program urgently for broadcast.
Thanks
Geoff

I just resolved a similar problem. I am running OSX 10.6.8 on a MBP 13" 2010.
Once inside Compressor I'd click on "submit" and the drop down window would show "none" next to "Cluster:" and the submit button was greyed out.
I called Apple Care and they had me delete the preference file "com.apple.Compressor.plist" file from my user>library>preferences folder. This did not fix the problem on its own.
They then had me delete the Apple Qmaster folder from user>library>application support. This did not fix the problem on it's own.
I then reinstalled the Compressor application itself. This did not fix the problem on its own.
I then verified permissions and repaired permissions using disk utility. This did not fix the problem on it's own.
I then clicked on "Share Monitor" which is found on the Compressor task bar. "This Computer" was displayed in the left column. I simply clicked on it in order to high light it. I left the "Share Monitor" window open and went back to the submit panel and "This Computer" was now displayed next to "Cluster:" and the program is now working again.
YMMV.

Why is Submit Button Greyed Out on Compressor

Just recently, I have been unable to submit a video for compression. As always, I drag on the compression I want to use and select the destination. I hit the first submit buttn and the window drops down asking for the name of the batch. I enter the name but on this window the submit button is greyed out and I cannot submit the project for compression.
I looked at past instances of this problem and I downloaded and ran Compresser Repair 2.2, but the problem remains.
Any ideas would be greatly appreciated. I have never had this problem before.
Barry O'Brien
Compressor 3.5.3
FCP 7.0.3
OS 10.6.8

Russ,
No worries. Yesterday, I brought the Apple Clean Install instructions to pointed out to me to my IT guy I had him do a clean intall of Compressor using the outline and the problem was solved. It took him an hour. It would have taken me 1/2 a day!
I did have one good bit of advice suggested by Jason Brown over at Creative Cow, but I didn't have time to research it - and my computer was already on my IT guy's bench. He said:
"Let me start by saying I'm not an expert...just a user, so I could be wrong. BUT I fixed my issue after installing fcpx, it moved compressor to a subfolder in applications, but not the Qmaster app. When I ran update, it updated Qmaster to 3.5.3 but compressor was just on 3.5 I took compressor out of that folder, ran update again and they were same version number. U can check version number by looking about under file menu. For Qmaster, select app, get info and its in there."
I think he is suggesting that Emaster and Compressor need simultanious updats, and to do that Apple has to be able to find the files. The fact that Apple has the clean install for Compressor so available and in multiple locations suggsts to me that this is a common problem.
One of the Creative Cow guys said that his production company does complete clean installs off all apps on all machines every 12 to 16 months!
Well, I declare this issue fixed, and thank you for all your help and advice. Hopefully, someone else will find this thread and it will be helpful to them.
Regards,
Barry

Submit button greyed out in Compressor

All of a sudden when I try to compress a .mov the "Submit" button is greyed out. No matter what movie I try or what compression settings I try. Running FCP 7.0.3 MacBook Pro 2011 Lion 10.7.5. Plenty of space on HD, re-installed software, all usual troubleshooting. When I drag the same movie to Compressor in my old Mac 2008 running snow leopard it lets me click "Submit." Been running Compressor and Final Cut no problem till now. Even compressed a movie tonight just fine. Then, made some changes to the Final Cut Sequence, output new QT movie, bam - all of a sudden compressor won't work. Can drag any settings onto the job, click submit button on the bottom, then when menu to name job drops down I can only click "Cancel" button. "Submit" button is there but greyed out.
Right before this happened I "cancelled" a compression that was processing in the Batch window. Would that prevent me from starting something new?
Cannot seem to open the batch window to resume.
Thank you,
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It's probably lost its connection to Qmaster. Running this utility from Digital Rebellion often is enough to get the links reconnected.
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HT1338 compressor Submit button greyed out

All of a sudden when I try to compress a .mov the "Submit" button is greyed out. No matter what movie I try or what compression settings I try. Running FCP 7.0.3 MacBook Pro 2011 Lion 10.7.5. Plenty of space on HD, re-installed software, all usual troubleshooting. When I drag the same movie to Compressor in my old Mac 2008 running snow leopard it lets me click "Submit." Been running Compressor and Final Cut no problem till now. Even compressed a movie tonight just fine. Then, made some changes to the Final Cut Sequence, output new QT movie, bam - all of a sudden compressor won't work. Can drag any settings onto the job, click submit button on the bottom, then when menu to name job drops down I can only click "Cancel" button. "Submit" button is there but greyed out.
Thank you,
Patrice Shannon

Hi Everyone - I had this problem recently and your posts helped me get to the resolution for my issue.
Submit button was greyed out.
I had recently done a software update, which may have created the issue.
My Compressor was version 3.5.
My QMaster was now version 3.5.3.
Based on reading your posts, this may have been the issue.
I found this update:
http://support.apple.com/kb/dl949
I installed the software update, which updated my Compressor to version 3.5.3. The updates take place in the applications folder, so after installing the update, I moved the Compressor icon to the desktop, replacing the old icon.
Compressor works again.
JoeG.
Houston, TX

Compressor Submit Button Greyed-Out SOLUTION!

Compressor and Apple Qmaster have to be in the same place!
Compressor would let me set everyting up but not the final "submit." It was greyed out.
Simple fix: In my case all I had to do was make sure Compressor and Apple Qmaster were in the same place. I had made a folder in my applications to put all my editing apps and MOVED Compressor into that folder but not Qmaster. I simply put compressor BACK into the regular APPLICATIONS area and BAM-O! Done. Hope this brings relief.

Moving your FCS suite to a subfolder in Applications or another location altogeter is a bad idea.
All Apple software is placed on your system by the Installer app.
Along with the software you install, it places a .pkg file in the Receipts folder.
This package contains information on the software version, when it was installed and where.
It also contains information about the permissions that the software has.
Manually moving the software means that the information about the location of the programs is no longer correct.
Updates to the programs will be announced by the built in Software Updater because it works by looking at the info in the .pkg file. Occaisionally, it is also neccessary to run Disk Utility to repair permissions.
In both cases, the changes will not be applied because the programs are not in the correct location.

Compressor has the submit button grayed-out

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I've never encountered this particular issue, but if reinstalls via FCS Remover aren't working, then I would tend to believe that there is some other underlying problems with your system. A clean system install would be my next recommendation.

After installing Mavericks I can no longer save a new word document or pdf by typing the name of the destination folder in the Finder window. The save button greys out. Solutions anyone?

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The setup: Two call centers. One in NC and one in CA.
The one in NC, which is where the call center servers are, has no issues with email buttons becoming active.
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Put, Get , Connection buttons greyed out

Hi All,
I am pretty new to Dreamweaver but not to web development. I
have set up and connected a few sites from my own PC. It all goes
just like it says in the manuals.
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Unless one is working in ColdFusion, or has special
requirements, the FTP &
RDS server option should never be used.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"Alan" <[email protected]> wrote in
message
news:C4F834C6.30E30D%[email protected]..
>A guess- they set this up as an "RDS" ftp site, and it is
editing the live
> files on the server.
>
> To make a regular ftp site connection, make a New site.
> If it's CS3 version, make sure you pick "site" and not
"RDS"
> Enter all the details, and make a "regular" ftp
connection, not an RDS
> connection.
>
> --
> Alan
> Adobe Community Expert, dreamweaver
>
>
http://www.adobe.com/communities/experts/
>
>
>

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Compressor 3.5 "Submit" button inactive

Hi Everyone,
The Compressor (3.5version) "Submit" button is inactive when I try to compress an external .mov file or a file from the timeline. I recently installed Final Cut Studio 3 (FCP 7) keeping the 6 version as well. When I try to use old Compressor (3.0.5) it quits.
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Sounds like Compressor and Qmaster aren't talking to each other.
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Compressor Submit Button Grayed Out.

I am new to FCP compressor. Recently my compressor won't let me click the submit button. It is grayed out. I have trashed my Compressor plists. I have tried Compressor Repair. I have trashed applications Qmasters and Compressor and reinstalled them. Still I get to the point wher I click submit and the button is grayed out. I have seen many posts and have tried the remedies and still no fix. Anyone see what i might be doing wrong?
Thanks,
Robert

I'm not new at this but I'm getting the same problem. It seems as if under cluster when hitting submit on my job, I don't get the "this computer" as a cluster option anymore. It simply says none. This is a legit copy bought retail. I tried running the proapps update i downloaded directly from apple. Here's a link to the screen shot of what it looks like.
http://i50.photobucket.com/albums/f344/bobbyl76/Screenshot2010-05-03at121912AM.p ng

Compressor 4.05: submit-button greyed out

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