Compressor 4 will not open and I cannot purchase an update
Compressor will not open on my computer because " you cannot use Compressor with this version of OS X." I am using OS 10.9.4. I cannot find a software update for Compressor but the App store offers a recent version to buy. When I attempt to buy it, it is says that I "already have a copy installed. Choose Software Update from the Apple Menu to check for available update." It does not appear as a software update. I am at a loss for a solution.
So the App Store "sees" your copy of Compressor on your system. However, I don't know why you would also get the "cannot use" error. AFAIK, all versions going back to Compressor 3 should work.
I would download an app called FCS Remover and use it to trash the app and related files.
Then download and install a fresh copy.
Russ
PS: Here's the link.
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