Compressor crashes everytime Encoder Tab is selected for Apple devices
I cannot select the encoder tab in Compressor or even have it selected when I choose any preset having to do with apple devices. I cannot even see the encoding settings for AppleTV, iPhone, or iPod. The Compressor app simply freezes and crashes.
I can choose and alter all items on all other presets. Only the Apple Device items are causing me to crash.
Even when I copy an h.264 preset to customize, I change the encoder setting to make it compatible with apple devices, and then it instantly crashes.
Can anyone please let me know what I can do to fix the crashing problem?
If not a remedy to the crash, can you send me a reference with settings so I can make videos compatible with AppleTV, and iPhone? These settings do not provide compatible videos for their respective devices.
I am up to date with all updates for Final Cut Studio 2.
Thank you in advance for any help you can provide.
here's the info from the crash report.
I'm not proficient in scripting so this doesn't make much sense to me. See anything that would narrow down the problem?
Process: Compressor [28005]
Path: /Applications/Compressor.app/Contents/MacOS/Compressor
Identifier: com.apple.compressor.Compressor
Version: 3.0.5 (3.0.5)
Build Info: Compressor-3017801~17
Code Type: X86 (Native)
Parent Process: launchd [164]
Date/Time: 2009-01-01 17:38:33.875 -0500
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 libSystem.B.dylib 0x93db7e42 __kill + 10
1 libSystem.B.dylib 0x93e2a23a raise + 26
2 libSystem.B.dylib 0x93e36679 abort + 73
3 libstdc++.6.dylib 0x9004b005 0x90003000 + 294917
4 libstdc++.6.dylib 0x9004910c _gxx_personalityv0 + 1108
5 libstdc++.6.dylib 0x9004914b std::terminate() + 29
6 libstdc++.6.dylib 0x90049261 _cxathrow + 101
7 com.apple.AECore 0x00121aa0 aecore::CException::constructAndThrow(CExceptionData const&, char const*, int) + 0
8 ...apple.compressor.StompTypes 0x006c240b stomp::CH264iPod_qtVideoMediaEncoderSettings::configureCodecData() + 485
9 ...apple.compressor.StompTypes 0x006c532b stomp::CH264iPod_qtVideoMediaEncoderSettings::supportsMultipass() + 31
10 com.apple.compressor.StompUI 0x00ae80a1 -[H264iPodSettings _multipassAllowed] + 141
11 com.apple.compressor.StompUI 0x00aea823 -[H264iPodSettings _syncUIToSetting] + 1885
12 ...apple.compressor.Compressor 0x0000812d -[EncodeSettingController _loadEncoderUI:] + 521
13 ...apple.compressor.Compressor 0x000084e3 -[EncodeSettingController _updateUI:] + 707
14 com.apple.AppKit 0x907261fc -[NSTabView selectTabViewItem:] + 1383
15 com.apple.AppKit 0x906d953b -[NSApplication sendAction:to:from:] + 112
16 com.apple.prokit 0x0035822d -[NSProApplication sendAction:to:from:] + 124
17 com.apple.AppKit 0x90855d01 -[NSMatrix sendAction:to:] + 139
18 com.apple.AppKit 0x906d92fe -[NSCell _sendActionFrom:] + 169
19 com.apple.AppKit 0x906d8957 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1827
20 com.apple.AppKit 0x906d81aa -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 541
21 com.apple.prokit 0x00394d07 -[NSProButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 288
22 com.apple.AppKit 0x90853350 -[NSMatrix _mouseDownNonListmode:] + 2720
23 com.apple.AppKit 0x908523db -[NSMatrix mouseDown:] + 365
24 com.apple.AppKit 0x906d61a3 -[NSWindow sendEvent:] + 5381
25 com.apple.prokit 0x0037ac3e -[NSProPanel sendEvent:] + 273
26 com.apple.AppKit 0x906a2d49 -[NSApplication sendEvent:] + 2941
27 com.apple.AppKit 0x9060069f -[NSApplication run] + 847
28 com.apple.prokit 0x00358e5a NSProApplicationMain + 325
29 ...apple.compressor.Compressor 0x00004787 main + 2898
30 ...apple.compressor.Compressor 0x0000326e _start + 216
31 ...apple.compressor.Compressor 0x00003195 start + 41
Thread 1:
0 libSystem.B.dylib 0x93d513ae _semwaitsignal + 10
1 libSystem.B.dylib 0x93d7bd0d pthreadcondwait$UNIX2003 + 73
2 com.apple.ColorSync 0x9052e45c pthreadSemaphoreWait(t_pthreadSemaphore*) + 42
3 com.apple.ColorSync 0x90540d8e CMMConvTask(void*) + 54
4 libSystem.B.dylib 0x93d7b095 pthreadstart + 321
5 libSystem.B.dylib 0x93d7af52 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x93d513ae _semwaitsignal + 10
1 libSystem.B.dylib 0x93d7bd0d pthreadcondwait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x95a1cb32 glvmDoWork + 162
3 libSystem.B.dylib 0x93d7b095 pthreadstart + 321
4 libSystem.B.dylib 0x93d7af52 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x93d996f2 select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x93d7b095 pthreadstart + 321
2 libSystem.B.dylib 0x93d7af52 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x93d4a1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x93d519bc mach_msg + 72
2 com.apple.CoreFoundation 0x955150ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x95515cd8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x915325dc HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x91532464 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x93d7b095 pthreadstart + 321
7 libSystem.B.dylib 0x93d7af52 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x93d4a226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x93d7c1ef pthread_condwait + 1244
2 libSystem.B.dylib 0x93d7da73 pthreadcond_timedwait_relativenp + 47
3 ...ple.CoreServices.CarbonCore 0x951f0e62 TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x951f0c42 TSWaitOnSemaphoreCommon + 422
5 ...ickTimeComponents.component 0x92be9e82 ReadSchedulerThreadEntryPoint + 4724
6 libSystem.B.dylib 0x93d7b095 pthreadstart + 321
7 libSystem.B.dylib 0x93d7af52 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x93d4a226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x93d7c1ef pthread_condwait + 1244
2 libSystem.B.dylib 0x93d7da73 pthreadcond_timedwait_relativenp + 47
3 com.apple.audio.CoreAudio 0x91541bc3 CAGuard::WaitFor(unsigned long long) + 213
4 com.apple.audio.CoreAudio 0x9154377e CAGuard::WaitUntil(unsigned long long) + 70
5 com.apple.audio.CoreAudio 0x91541f23 HP_IOThread::WorkLoop() + 759
6 com.apple.audio.CoreAudio 0x91541c27 HPIOThread::ThreadEntry(HPIOThread*) + 17
7 com.apple.audio.CoreAudio 0x91532464 CAPThread::Entry(CAPThread*) + 96
8 libSystem.B.dylib 0x93d7b095 pthreadstart + 321
9 libSystem.B.dylib 0x93d7af52 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x93d4a226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x93d7c1ef pthread_condwait + 1244
2 libSystem.B.dylib 0x93d7da73 pthreadcond_timedwait_relativenp + 47
3 ...ple.CoreServices.CarbonCore 0x951f0e62 TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x951f0c42 TSWaitOnSemaphoreCommon + 422
5 ...ple.CoreServices.CarbonCore 0x95219248 AIOFileThread(void*) + 1056
6 libSystem.B.dylib 0x93d7b095 pthreadstart + 321
7 libSystem.B.dylib 0x93d7af52 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x93d4a20e semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x93d7c206 pthread_condwait + 1267
2 libSystem.B.dylib 0x93dc1539 pthreadcondwait + 48
3 ...ickTimeComponents.component 0x92d5bd87 jpegdecompress_MPLoop + 79
4 libSystem.B.dylib 0x93d7b095 pthreadstart + 321
5 libSystem.B.dylib 0x93d7af52 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x93d4a1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x93d519bc mach_msg + 72
2 com.apple.CoreFoundation 0x955150ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x95515d34 CFRunLoopRun + 84
4 com.apple.qmaster.do 0x00c08f67 swamp::CRAdReceiver2::ReceivingThread::runOnce() + 233
5 com.apple.AECore 0x0012ffd4 aecore::CThread::runThread() + 34
6 com.apple.AECore 0x0012d681 threadProc(void*) + 17
7 libSystem.B.dylib 0x93d7b095 pthreadstart + 321
8 libSystem.B.dylib 0x93d7af52 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x93d8130a select$DARWIN_EXTSN$NOCANCEL + 10
1 com.apple.AECore 0x00130010 aecore::CThread::runThread() + 94
2 com.apple.AECore 0x0012d681 threadProc(void*) + 17
3 libSystem.B.dylib 0x93d7b095 pthreadstart + 321
4 libSystem.B.dylib 0x93d7af52 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x93db3292 _workqops + 10
1 libSystem.B.dylib 0x93db32c2 start_wqthread + 30
Thread 12:
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x93e36639 ecx: 0xbfffe4dc edx: 0x93db7e42
edi: 0x0019fb40 esi: 0xa049a5b8 ebp: 0xbfffe4f8 esp: 0xbfffe4dc
ss: 0x0000001f efl: 0x00000282 eip: 0x93db7e42 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xffe17818
Binary Images:
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0x318000 - 0x323fff com.apple.compressor.MediaServerAPI 3.0.5 (3.0.5) /Library/Frameworks/MediaServerAPI.framework/Versions/A/MediaServerAPI
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0xb2d000 - 0xb4cfed com.apple.audio.CoreAudioKit 1.5 (1.5) <82f2e52c502db7f3b32349a54209a0fe> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
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0xd1c000 - 0xd62fff com.apple.qmaster.ContentControl 3.0.5 (3.0.5) /Library/Frameworks/Qmaster.framework/Versions/A/Frameworks/ContentControl.fram ework/Versions/A/ContentControl
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0xf06000 - 0xf12ffe com.apple.qmaster.ClusterManager 3.0.5 (3.0.5) /Library/Frameworks/Qmaster.framework/Versions/A/Frameworks/ClusterManager.fram ework/Versions/A/ClusterManager
0xf24000 - 0xf42fff com.apple.qmaster.SwampUI 3.0.5 (3.0.5) /Library/Frameworks/Qmaster.framework/Versions/A/Frameworks/SwampUI.framework/V ersions/A/SwampUI
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0xf7e000 - 0xf7ffff com.apple.Helium 2.1.2 (2.1.2) /System/Library/PrivateFrameworks/Helium.framework/Versions/A/Helium
0xf83000 - 0xfcffe3 com.apple.AppleVAFramework 4.1.14 (4.1.14) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
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0xff0000 - 0x1024fcf com.apple.Helium.HeliumRender 1.0.2 (1.0.2) /System/Library/PrivateFrameworks/Helium.framework/Frameworks/HeliumRender.fram ework/Versions/A/HeliumRender
0x1042000 - 0x1042ffd libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
0x1063000 - 0x1085ff7 com.apple.prokit.LeopardPanels 4.5 (722) <071ecf84ab7bb013eca4e26791526ee1> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/Resources/Leopard Panels.bundle/Contents/MacOS/LeopardPanels
0x1573000 - 0x1576fef com.apple.LiveType.component 2.1.3 (2.1.3) /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x157b000 - 0x15e0fde com.apple.LiveType.framework 2.1.3 (2.1.3) /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
0x1600000 - 0x1646fc3 com.apple.motion.component 1.0 (1.0) <77973a134e79426f853f2318e52a2207> /Library/QuickTime/Motion.component/Contents/MacOS/Motion
0x164c000 - 0x164f02f +Motion ??? (???) <b5e862eee0ff4f86a78998e3e601a18c> /Library/Frameworks/Motion.framework/Versions/A/Motion
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0x1948d000 - 0x19492ff3 libCGXCoreImage.A.dylib ??? (???) <375e0cdb64b043378dbf637992bbfeb0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x19501000 - 0x19509ff7 com.apple.proapps.mrcheckpro 1.4 (204) /Applications/Compressor.app/Contents/Resources/MRCheckPro.bundle/Contents/MacO S/MRCheckPro
0x198e6000 - 0x19a69fe3 GLEngine ??? (???) <bfbd7ce69ea896a6b38d6232b01cdeda> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
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0x19da1000 - 0x19dbdff7 GLRendererFloat ??? (???) <dcdc2e0de7fb9a52d99e529c3688f26d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x1ae7b000 - 0x1ae7dfff +com.unsanity.menuextraenabler 1.0.3 (1.0.3) /Library/InputManagers/Menu Extra Enabler/Menu Extra Enabler.bundle/Contents/MacOS/Menu Extra Enabler
0x1c423000 - 0x1c424ff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x1c6bc000 - 0x1c6bffff com.apple.audio.AudioIPCPlugIn 1.0.5 (1.0.5) <e7424df9b53076d04045fb2e0132b2d0> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x1c6c5000 - 0x1c6cafff com.apple.audio.AppleHDAHALPlugIn 1.6.2 (1.6.2a37) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1cc15000 - 0x1cc27fd9 com.apple.FCP Uncompressed 422.component 1.5 (1.5) /Library/QuickTime/FCP Uncompressed 422.component/Contents/MacOS/FCP Uncompressed 422
0x1cc2d000 - 0x1cc67fff com.apple.AppleProRes422 1.0.2 (46) /Library/QuickTime/AppleProRes422.component/Contents/MacOS/AppleProRes422
0x1ccc4000 - 0x1ccdefc3 com.apple.AppleIntermediateCodec 1.2 (145) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x1ccea000 - 0x1cf2dfde +net.telestream.wmv.import 2.2.1.11 (2.2.1.11) /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
0x1cf65000 - 0x1d122053 +com.MyCometG3.mp4vDecoder 0.7.0 R2 (2007.12.08) /Library/QuickTime/mp4vDecoder.component/Contents/MacOS/mp4vDecoder
0x1d1ed000 - 0x1d3b0fea +net.telestream.wmv.advanced 2.2.1.11 (2.2.1.11) /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced
0x1d3f4000 - 0x1d42ffff com.apple.QuickTimeFireWireDV.component 7.5.5 (990.7) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x1d43c000 - 0x1d480fe7 com.apple.DVCPROHDCodec 1.4 (231) /Library/QuickTime/DVCPROHDCodec.component/Contents/MacOS/DVCPROHDCodec
0x1d495000 - 0x1d538fd3 com.apple.AppleHDVCodec 1.4.1 (222) <68abd695e9904f5f9074d2c4ae440637> /Library/QuickTime/AppleHDVCodec.component/Contents/MacOS/AppleHDVCodec
0x1d556000 - 0x1d55bffb com.apple.AppleMPEG2Codec 1.0.1 (220) /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
0x1d561000 - 0x1d581ff3 com.apple.IMXCodec 1.3.1 (147) /Library/QuickTime/IMXCodec.component/Contents/MacOS/IMXCodec
0x1d599000 - 0x1d5b3fe3 com.apple.applepixletvideo 1.2.16 (1.2d16) <798930d46fb63202d054bbabf6e8c0e6> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x1d5b8000 - 0x1d5bdff7 com.apple.DesktopVideoOut 1.2.4 (1.2.4) /Library/QuickTime/DesktopVideoOut.component/Contents/MacOS/DesktopVideoOut
0x1df00000 - 0x1e141ffb +com.MyCometG3.x264Encoder 0.7.1 (2007.12.23) /Library/QuickTime/x264Encoder.component/Contents/MacOS/x264Encoder
0x1e727000 - 0x1eb3bfe9 QuickTimeH264.scalar ??? (???) <6d8ad57171bce4bff8e085026720dfe1> /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH 264.scalar
0x70000000 - 0x700e6ff2 com.apple.audio.units.Components 1.5.2 (1.5.2) /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <100d362e03410f181a34e04e94189ae5> /usr/lib/dyld
0x90003000 - 0x90060ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x90061000 - 0x9006dfff libbz2.1.0.dylib ??? (???) <9ea4fe135c9e52bd0590eec12c738e82> /usr/lib/libbz2.1.0.dylib
0x9006e000 - 0x9006effd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
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0x96f50000 - 0x97002ffb libcrypto.0.9.7.dylib ??? (???) <69bc2457aa23f12fa7d052601d48fa29> /usr/lib/libcrypto.0.9.7.dylib
0x97008000 - 0x9707afff com.apple.PDFKit 2.1.2 (2.1.2) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x9707b000 - 0x97082fff com.apple.agl 3.0.9 (AGL-3.0.9) <2f39c480cfcee9358a23d61b20a6aa56> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97083000 - 0x97083ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x97084000 - 0x97088fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x97089000 - 0x970cbfef com.apple.NavigationServices 3.5.2 (163) <91844980804067b07a0b6124310d3f31> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x970cc000 - 0x970e2fe7 com.apple.CoreVideo 1.5.1 (1.5.1) <001910004257f1386724398f584b30b5> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???) <7b0248c392848338f5d6ed093313eeef> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
Similar Messages
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Convert Selection for Apple TV produces file without video
Good morning. I have a .MP4 file (H.264 codec) that plays just fine in iTunes. However, it won't sync to my Apple TV, saying it's not compatible. When I run "Convert Selection for Apple TV," iTunes hums away for a few minutes and then produces a file with the proper length and clean sound, but a blank picture. Any ideas?
I've had the same type of problem. A 720p video that plays fine in QT is accepted by iTunes but will not transfer to my AppleTV. I used the convert for Apple TV option and the resulting file would download to the Apple TV but the playback is just a whitescreen with sound.
When I convert videos sometimes iTunes or AppleTV won't accept them but I've yet to figure out why - resolution, bitrate, and complexity are the same yet some work and others don't. -
Lotus Traveler Address Encoding for Apple Devices Problems with Z10
Hi,
we have problems with the Lotus Traveler Address Encoding for Apple Devices IBM Notes and Domino wiki
We are running Traveler 9.0 with BES 10.1 and 10.1.0.2354 on the Z10.
When composing a new mail addresses from our Domino NAB are shown like this: [email protected] instead of the name. It seems to me that name search is first looking to the Internet address field in the Domino NAB. In our case this field is empty (and cannot be filled with an address). If the field is empty, the User name or the Short name field seems to be used. This fields are filled with Domino like names like John Doe/City/Company. The Traveler Server will convert these names (see link above) and the Device (Z10) should only show the common name instead of the converted name.
This is not working on our Z10s. The converted name is always shown like [email protected] and you don't know the real name.
Is the problem known? Any workarounds?
Edit: Further investigations have shown that the conversion works if you use an address in the mailbox the first time. If you use it later again, it is coming unconverted from the address chache. Also if you perform a remote search from the contacts app the converted name instead of the common name is shown.
Regards
NicoHi Friend,
While your idevices still having apps downloaded by the old Apple ID, Apple Store will ask you for the old Apple ID and password to updated them. But, if you delete all apps downloaded by the old Apple ID, then download again by the new Apple ID, Apple Store will not ask you anymore for the old one.
Hope it helps -
Compressor 1080p for Apple Devices (10 Mbps) Does Not Include Dolby 5.1 Audio Track
Compressor recognised my file's audio properties as: AAC 5.1 (C L R Ls Rs LFE), 48.000 kHz
I use the 1080p for Apple Devices (10 Mbps) which should include Dobly 5.1 audio track
After the succesfful completion of any file the output file only includes a 2 channel audio track.WIsh I could help and was hoping someone else would jump in with suggestions. The surround sound work I've done successfully is limited to the legacy versions of FCP and Compressor. When I've tested it in the FCPX to Compreessor workflow, I've not got it to work either.
I suggest you post your question in FCP X or Logic Pro forum to see whether you get some help.
Good luck.
Russ -
"Convert Selection for Apple TV" in iTunes
When I control-click on a movie in iTunes and select "Convert Selection for Apple TV" - the movie converts but when I sync it to the Apple TV there is no audio. It plays the other files fine.
Is this a setting in iTunes or quicktime or is it just faulty computer hardware?Your source file is likely a muxed file, you will need to convert these files in another application. Mpeg streamclip is free and does the job.
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Are purchased songs exclusively for Apple devices?
This may sound like a simple question.
Are the songs purchased from iTunes only playable for Apple devices? Meaning we can sync all Apple devices we have and get the same songs?
Is there any way to convert the purchased songs to mp3 in order to transfer it to non-Apple device?
iTunes is user-friendly for me, but if the purchased songs aren't playable on non-Apple devices, I might need to find another sources. Any idea?Yes you can convert tracks to MP3 version in iTunes.
1. Go into iTunes preferences
2. On the General Tab, click on Import Settings
3. Change the Import Using setting to be MP3 Encoder.
4. Click Ok and then Ok to close preferences.
5. Now select a track or tracks that you want to convert to MP3.
6. Then click on the Advanced Menu and select the Create MP3 Version.
This will create an MP3 version of the tracks you selected, it works fro content purchased from the iTunes Store, provided it is in iTunes Plus format (no DRM). Make sure your use of the converted tracks does not breach the Terms of Use you agreed to here :
http://www.apple.com/legal/itunes/us/terms.html#SERVICE
http://www.apple.com/legal/itunes/us/terms.html#SALE
Specifically:
10. Purchase or Rental of Apple Content
a. Products Requirements. You acknowledge that use of Products may require the use of other hardware and software products (e.g., the ability to make copies of Products on physical media and render performance of Products on authorized digital player devices), and that such hardware and software is your responsibility. Products may only be downloaded once; after being downloaded, they cannot be replaced if lost for any reason. Once a Product is purchased or rented (as applicable) and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage.
b. Use of Products. You acknowledge that Products (other than the iTunes Plus Products) contain security technology that limits your usage of Products to the following applicable Usage Rules, and, whether or not Products are limited by security technology, you agree to use Products in compliance with the applicable Usage Rules.
Usage Rules
Your use of the Products is conditioned upon your prior acceptance of the terms of this Agreement.
(ii) You shall be authorized to use the Products only for personal, noncommercial use.
(iii) You shall be authorized to use the Products on five Apple-authorized devices at any time, except in the case of Movie Rentals, as described below.
(iv) You shall be able to store Products from up to five different Accounts on certain devices, such as an iPad, iPod or iPhone, and Apple TV at a time; provided that each iPhone may sync ring tone Products with only a single Apple-authorized device at a time, and that syncing an iPhone with another Apple-authorized device will cause any ring tone Products stored on such iPhone to be erased and, if you so choose, to be replaced with any ring tone Products stored on such other Apple-authorized device. Additional restrictions apply to Movies Rentals, as described below.
(v) You shall be authorized to burn an audio playlist up to seven times.
(vi) You shall not be entitled to burn video Products or ring tone Products.
(vii) You shall be entitled to export, burn (if applicable) or copy (if applicable) Products solely for personal, noncommercial use.
(viii) You may use only ring tone Products as a musical “ringer” in connection with phone calls.
(ix) Any burning (if applicable) or exporting capabilities are solely an accommodation to you and shall not constitute a grant or waiver (or other limitation or implication) of any rights of the copyright owners in any audio or video content, sound recording, underlying musical composition, or artwork embodied in any Product.
(x) You agree that you will not attempt to, or encourage or assist any other person to, circumvent or modify any security technology or software that is part of the Service or used to administer the Usage Rules.
(xi) The delivery of Products does not transfer to you any commercial or promotional use rights in the Products.
(xii) iTunes Plus Products do not contain security technology that limits your usage of such Products, and Usage Rules (iii) – (vi) do not apply to iTunes Plus Products. You may copy, store and burn iTunes Plus Products as reasonably necessary for personal, noncommercial use.
(xiii) Usage rules for software Products are governed by the terms of any end-user agreements or other terms and conditions required for use of such Products.
(xiv) You shall be able to manually sync a Movie from at least one iTunes-authorized device to devices that have manual sync mode, provided that the Movie is associated with an Account on the primary iTunes-authorized device, where the primary iTunes-authorized device is the one that was first synced with the device, or the one that you subsequently designate as primary using iTunes. -
H.264 for apple devices doesn't allow 48kHz audio!?
I guess the bigger question is: What's the difference between using the *h.264 for apple devices* file format and *Quicktime movie* with compression set to h.264?
Is there an actual difference in the algorithm? The documentation I've read claims that *h.264 for apple devices* is "low-complexity". Is this actually true? Is there any QT h.264 setting I can change to make it low-complexity?
Here's why: I'm trying to make an iPhone/iPod compliant video podcast and using compressor. I'd like the audio to match the original 48kHz audio coming from my movie. If I go the *h.264 for apple* route, the only audio option I have is bit rate.
This page...
http://www.apple.com/itunes/whatson/podcasts/specs.html#formattingvideo
...claims that iPhone/iPod supports audio up to 48kHz and up to 160kbps, but I can't figure out how to create that with Compressor!
Also, the *h.264 for apple* file format setting supposedly compresses the audio in the proper AAC-LC format. If I use *Quicktime movie* the only audio compression options that are close are AAC and AAC-LD.
Thanks in advance for any help, guys!T-Bob wrote:
OK, so my original high-quality movie opens MPEG Streamclip no problem, so I think that means I can skip the QT6-compatible step, right?
To clarify, that wasn't a series of steps. That was two separate solutions to the problem.
I've been fishing around in the 'export' settings, but I can't seem to find a straightforward way to convert it to h.264 low-complexity. Export to Quicktime Movie, or Export to Other Formats (iPhone, iPod?)?
I just went to Export QuickTime and iTunes reported it as Low-Complexity. I guess MPEG Streamclip exports all H.264s as low complexity because I couldn't see a specific option either.
...and I can't seem to find AAC-LC setting in MPEG Streamclip either.
I selected MPEG-4 AAC in the audio options. As I say, this was accepted by iTunes and synced to the device.
Hope this helps. -
HD for Apple Devices (10 Mbps) not working
I use Compressor 4 to convert a bunch of videos...
Unfortunately the preset "HD for Apple Devices (10 Mbps)" is not working - result = "Failed"
but the setting HD for "Apple Devices (5 Mbps)" >is< working.
I have a Mac Pro 2010, 12-core 2.66 GHz with 32 GB RAM with an ATI Radeon HD 5870 1024 MB.
There should be no performance problem... but what's wrong? Any ideas how to change this?I've found the problem... it depends on the file name. The file name was
Chill & Ride 2011 - slomo long v4.mov
I've changed the name to "slomo.mov" and it worked!
Strange...
The result: http://vimeo.com/34847568 ;-) -
For me, a time capsule is even safe when you have whatter damage op fire in your house. Am I wrong or is it just an additional HD like there are so maney with the only advantage that it goes automatically via your wifi for apple devices?
Jloe,
As I have posted before, You, and others having issues with Verizon would be much better off if you complained to the FCC and FTC as well as your Senators and Congressmen. We, as individuals, have such small voices - use them where they might do the most good.
Also, don't assume that Verizon doesn't monitor these postings, they actively do & sometimes contact those that post complaints.
Sorry for your problems. GC -
ISE CWA redirection problem for Apple devices
Hi,
I'm testing some guest scenarios (CWA) in my lab using ISE1.3 and WLC2504 (7.6.130).
I have noticed that redirection to ISE portal doesn't work for apple devices (iOS 7 and later).All other devices like laptops,androids etc work fine.
Seems that the workaround on WLC that bypasses the CNA on iDevices doesn't work in my case.The device tries to open the ISE portal and shows just a blank page (attached photo)
The problem doesn't appear for devices with iOS 6 but only for newer versions.
I've also tried with version 8.0 on WLC without success.
Any advise?
Regards.Captive portal/wispr support for apple ios7
CSCuj18674
Description
Symptom:
When attempting to access the Guest Portal with an Apple iOS 7 device while the WLC "Captive Portal Bypass" feature is enabled, the web sheet on the device still appears, preventing the user from continuing the flow.
Conditions:
The Apple device is running Apple iOS 7.
Workaround:
In the ACL on the WLC used for captive portal redirection and exemption of special traffic for the Guest Portal, add exemptions for the IP resources that resolve from "www.appleiphonecell.com" and "captive.apple.com" FQDNs.
IMPORTANT NOTE: These IP addresses are associated with the FQDNs of "www.appleiphonecell.com" and "captive.apple.com" and are subject to change by the entities hosting those domains. If the IP addresses do change, the ACL would need to reflect that. -
As of today, iOS 7 is available for Apple devices. I went to settings, then to general, and to software updates, but it says at iOS 6.1.3 my iPad 2 is up to date. How can I download https iOS 7?
Well, now is probably not a good time to try it. The servers are overloaded, and if you look at most of the posts on this site right now, people are getting hung up at various points of their download and activation.
You need to hook your device up to the computer you sync with and download it via iTunes, or keep checking your device until you see IOS 7 is available.
But my advice would be to wait - otherwise you are just going to be frustrated, and unable to use your device....
Cheers,
GB -
i already did the Hidding part and later moved the events and projects to the FCP events and projects folder . I still cannot share - keep getting this message "THE SHARE OPERATION 1080P FOR APPLE DEVICES (10 MBPS) HAS FAILED. Quicktime Error -50
I dont know what else to do to be able to share my project - I know i updated FCPX before i shared this project but i dont know what im doing wrongmasterpieces wrote:
later moved the events and projects to the FCP events and projects folder .
Can you explain in detail what you did?
Do any other shsre destinations complete? If not, do you get the same error message? -
What are the best AirPlay speakers for Apple devices?
What are the best AirPlay speakers for Apple devices? I would like to get some good speakers to be used with my iPod, iPhone and iPad. Ideally, they should be able to play using AirPlay and be quite powerful, but with a good design if possible.
I am particularly interested in the Fidelio range of speakers by Philips.
Thank you for your help in advance.Best is going to be a matter of opinion. What environment are the speakers going to be used in? How large is the room? What type of music are you going to play? What features/functions would you like in the speakers? What price range are you looking for? All of these are going to effect which speakers will best fit your needs.
-
What is "run pregrade script for apple devices"?
What is "Run pregade script for Apple Device mean. I am tryong to down load Itunes 10.5 on my 2005 Mac. What is the problem?
Are you sure that's how the error message is phrased? Are you sure it doesn't actually say "run preupgrade script for Apple Mobile Device Support"? (note in particular the difference between "preupgrade" and "pregrade" as you have phrased it)
If it really does instead say "preupgrade", not "pregrade", here are a couple of threads with suggestions:
https://discussions.apple.com/thread/3373568?start=0&tstart=0
https://discussions.apple.com/thread/2515630?start=0&tstart=0
If those don't help, this support article may:
http://support.apple.com/kb/HT1747
Regards. -
Wireless setting for Apple devices
Hi All,
I would like to share your experiences on how to optimize your network for Apple devices. The use of Apple devices are far more common in the U.S. than it is in Denmark (Europe) where I am. We are getting there, but certainly still "lags" a little I think.
What is your experience with:
802.11k config wlan assisted-roaming. What is your experience is that good or bad?
- config wlan assisted-roaming neighbor-list enable [wlan-id]
- config assisted-roaming floor-bias [dBm] Ho wmany dBm?
- config wlan assisted-roaming dual-list enable [wlan-id]
802.11r (Fast roaming) have any done some teting here?
config wlan security ft enable [wlan-id]
config wlan security ft over-the-ds enable [wlan-id]
config wlan security wpa akm ft-psk enable [wlan-id]
config wlan security wpa akm ft-802.1X enable [wlan-id]
config wlan security ft [reassociation-timeouttimeout-in-seconds] [wlan-id]
config wlan security wpa akm ft over-the-ds enable [wlan-id]
Cisco recomend to use a WLAN for 802.11r clients and other WLAN for non 802.11r clients.
Propperly because a non 802.11r client will not be able to understand the respond from the AP. Right?
- Apple iOS earlier than 6.0 do not support FT.
- iPhone4s with iOS6 code and iPhone5 user 802.11k. What abouth the IPAD?
Another thing. What abouth WPAII+WPA on the same SSID (Tkip/AES) are Apple devices sensitive to this combination? I know some PC are.
I normally disable the lower data rate 1, 2, 5,5, 11 6, 9 Mbps and make 12 mandatory. Is this also the way to go with Apple?
Keep the mind open.
regards. FHi Scott,
Thanks. Useful information...
Do you also make a separate WLAN with FT enabled (for MAC´s) and a simular WLAN without FT (for PC)
Or do you use the same WLAN for MAC´s and PC? and how does a WLAN enabled with FT, handle a PC?
Frome the Cisco RocomenteEnterprise Best Practices for Apple Mobile Devices on Cisco Wireless LANs documentation i found:
"The following are the WLAN configuration recommendations for adding 802.11r FT clients to the
WLAN network"
The best practices recommendation listed below is the result of cooperative work between Apple and Cisco.
• Configure an additional WLAN for fast transition 802.1x clients.
• Configure an additional WLAN for fast transition PSK clients.
The reason for this recommendation is legacy radio drivers will not understand the added information in the association response packets of a WLAN with fast transition configurations.
- Fair enough..But we then will have extra WLAN in the air.. Not great! Guess you cant winn all the time
he following are the WLAN aaaaaaaaaaaaconfiguration recommendations for adding 802.11r FT clients to the
WLAN network.
Figure 2
provides an example of these c
onfigurations. The best practices
recommendation listed below is the result of cooperative work between Apple and Cisco.
Configure an additional WLAN for fast transition 802.1x clients.
Configure an additional WLAN for fast transition PSK clients.
The reason for this recommendation is legacy radio drivers will not understand the added
information in the association response packets of
a WLAN with fast transition configurations.
Although the 802.11r specification was ratified in 2008, not all client radio drivers have been
updated to handle the changes in management packets with respect to 802.11r. This includes
several Apple products.
Apple recommends using separate WL
AN and SSIDs for legacy clients
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