Compressor crashes when opened from fcp
Hi there,
Im wondering if anyone can help solve this prob as yet tech support hasn't been able to.
When I try exporting using compressor from fcp both programs stop responding and I have to force quit them both. Exporting an qt movie or any other quick time conversion works fine.
My versions are fcp 5.1.2 & compressor 2.3
Thanks for your help.
Lach
I use to always have this problem. I reinstalled everything, and I;m not sure if that worked. What I do now is restart the computer before I go to Compressor. Only have that sequence open thatyou are exporting and that should work.
Although it could be a corrupt file (which happened to me)
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0 com.adobe.PhotoshopElements 0x00b52164 start + 7972992
1 com.adobe.PhotoshopElements 0x00b53103 start + 7976991
2 com.adobe.PhotoshopElements 0x0002889e 0x1000 + 161950
3 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
4 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
5 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
6 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
7 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
8 com.adobe.PhotoshopElements 0x00028aa2 0x1000 + 162466
9 com.adobe.PhotoshopElements 0x00028b34 0x1000 + 162612
10 com.adobe.PhotoshopElements 0x004906c1 start + 888285
11 com.adobe.PhotoshopElements 0x00f6f3a4 start + 12286656
12 com.adobe.PhotoshopElements 0x00f70120 start + 12290108
13 com.adobe.PhotoshopElements 0x00f6d1e1 start + 12278013
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22 com.apple.HIToolbox 0x932b8ea5 UpdateControls + 182
23 com.apple.HIToolbox 0x93235f00 HandleWindowEvent(OpaqueEventRef*) + 369
24 com.apple.HIToolbox 0x9320d851 StandardWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 110
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39 com.apple.HIToolbox 0x93222394 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
40 com.apple.HIToolbox 0x93221780 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
41 com.apple.HIToolbox 0x932215ca SendEventToEventTargetWithOptions + 94
42 com.adobe.owl 0x02f2762d OWLThemeAddBrush + 665
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44 com.adobe.owl 0x02ff7039 OWLDocumentCreateNonComposite + 19559
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48 com.adobe.owl 0x02f3dbfe OWLPaletteGetIcon + 536
49 com.adobe.owl 0x02f62318 OWLWidgetShow + 370
50 com.adobe.PhotoshopElements 0x00f6cfee start + 12277514
51 com.adobe.PhotoshopElements 0x00f66aa1 start + 12251581
52 com.adobe.PhotoshopElements 0x00f6b592 start + 12270766
53 com.adobe.PhotoshopElements 0x00437ba1 start + 524989
54 com.adobe.PhotoshopElements 0x0042198f start + 434347
55 com.adobe.PhotoshopElements 0x004220c5 start + 436193
56 com.adobe.PhotoshopElements 0x0042658d start + 453801
57 com.adobe.PhotoshopElements 0x004257a5 start + 450241
58 com.adobe.PhotoshopElements 0x0041c32f start + 412235
59 com.adobe.PhotoshopElements 0x0041c4a7 start + 412611
60 com.adobe.PhotoshopElements 0x0041b076 start + 407442
61 com.adobe.PhotoshopElements 0x005e4fa9 start + 2283205
62 com.adobe.PhotoshopElements 0x005e5042 start + 2283358
63 com.adobe.PhotoshopElements 0x003b79e6 start + 258
64 com.adobe.PhotoshopElements 0x003b790d start + 41
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3 com.adobe.amt.services 0x0b839900 C_AMTUISwitchSuppressUpdates + 16864
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5 com.adobe.amt.services 0x0b839966 C_AMTUISwitchSuppressUpdates + 16966
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1 libsystem_c.dylib 0x9313c0ac _pthread_workq_return + 45
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2 MultiProcessor Support 0x1913a238 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
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1 com.apple.CoreServices.CarbonCore 0x922fc810 MPWaitOnSemaphore + 106
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3 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x931395b7 _pthread_start + 344
5 libsystem_c.dylib 0x93123d4e thread_start + 34
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1 com.apple.CoreServices.CarbonCore 0x922fc810 MPWaitOnSemaphore + 106
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1 libsystem_c.dylib 0x9313e280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x931c4095 pthread_cond_wait$UNIX2003 + 71
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1 libsystem_c.dylib 0x9313e280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x931c4095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x92329492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9232968e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x92275acb MPWaitOnQueue + 261
6 AdobeACE 0x0315bf81 0x311c000 + 262017
7 AdobeACE 0x0315b979 0x311c000 + 260473
8 com.apple.CoreServices.CarbonCore 0x922fca7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x931395b7 _pthread_start + 344
10 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x949c28e6 mach_wait_until + 10
1 libsystem_c.dylib 0x931cac10 nanosleep + 375
2 com.adobe.PSAutomate 0x1c2086cb ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0x1c20872b ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0x1c1e18be ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0x1c2089eb ScObjects::Thread::go(void*) + 239
6 libsystem_c.dylib 0x931395b7 _pthread_start + 344
7 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 13:
0 com.adobe.PhotoshopElements 0x016ae067 sqlite3_file_control + 18162
1 com.adobe.PhotoshopElements 0x016c54da sqlite3_open + 18285
2 com.adobe.PhotoshopElements 0x016c92fb sqlite3_step + 56
3 com.adobe.PhotoshopElements 0x0165acc2 sqlite_result::advance() + 234
4 com.adobe.PhotoshopElements 0x01658dc3 dbl::sqlite_implementer::exec_sql(dbl::sql_t const&, boost::shared_ptr<boost::function<jtb::progress_result ()> >) + 481
5 com.adobe.PhotoshopElements 0x016572a9 dbl::sql_t::begin_internal(boost::shared_ptr<boost::function<jtb::progress_result ()> >) const + 319
6 com.adobe.PhotoshopElements 0x019fd3dd dbl::sql_t::begin() const + 45
7 com.adobe.PhotoshopElements 0x01241fd2 start + 15247086
8 com.adobe.PhotoshopElements 0x01249aad start + 15278537
9 com.adobe.PhotoshopElements 0x0124aff4 start + 15283984
10 com.adobe.PhotoshopElements 0x0124b14a start + 15284326
11 com.adobe.PhotoshopElements 0x01638421 Pt::ThreadStartInternal(void*) + 29
12 libsystem_c.dylib 0x931395b7 _pthread_start + 344
13 libsystem_c.dylib 0x93123d4e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00001bb8 ebx: 0x00001bb8 ecx: 0x00001bb8 edx: 0x00000000
edi: 0x1c60a8d0 esi: 0x00000001 ebp: 0xbfffc8d8 esp: 0xbfffc810
ss: 0x00000023 efl: 0x00010203 eip: 0x00b52164 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xc0000000
Logical CPU: 1
Binary Images:
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0x2a6b000 - 0x2a71fff org.twain.dsm (1.9.4 - 1.9.4) <A001BEFA-F163-340E-BB1A-C2905F9FC65B> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x2a79000 - 0x2e5301f +com.adobe.linguistic.LinguisticManager (4.0.0 - 7863) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x2f0e000 - 0x30aefe7 +com.adobe.owl (AdobeOwl version 3.1.12 - 3.1.12) <CDEF4B02-FC22-7D48-3FE3-61BA27E7B770> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
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0x36de000 - 0x3a03ff7 +AdobeAGM (1) <B4C93913-5929-0DD9-B6AA-F31898A40579> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x3a79000 - 0x3d98ff7 +com.adobe.CoolType (AdobeCoolType 5.08.104.14136 - 5.08.104.14136) <C8D029C6-B48A-A2B9-79E3-6022A22A6E32> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
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0x3e12000 - 0x3e38ff3 +AdobeBIBUtils (1) <185B4EA9-AF0A-0D6C-1E12-709827408B54> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
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0x425f000 - 0x427cffd +data_flow (0) <8E452B6F-8032-39D8-EB5C-49A4E31CB988> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
0x42aa000 - 0x4323fff +image_flow (0) <498A857D-F8C6-F9E0-C92F-BC3EC8680ED0> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
0x438c000 - 0x439cfff +image_runtime (0) <F379A952-2983-1E44-676D-BBD8259F131A> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
0x43b3000 - 0x4572ffe +aif_ogl (0) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x4628000 - 0x46f9fef +AdobeAXEDOMCore (0) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x47b0000 - 0x486dfff +AdobeAXSLE (0) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeAXSLE.framework/Versions/A/AdobeAXSLE
0x4918000 - 0x491cffc +AdobeOperaMgr (1) /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeOperaMgr.framework/Versions/A/AdobeOperaMgr
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0x496a000 - 0x49d7fef +FileInfo (0) <4A4C74F9-CA83-B174-F56D-F7671DC61389> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x49f4000 - 0x4a51fff +AdobeXMP (0) <7577D84C-17DF-E00C-F720-AE40E88F29A6> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x4a5c000 - 0x4ae8fef +AdobeXMPFiles (0) <03DDE52B-E9AB-EFDD-CA13-C8DF1DB345D0> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
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0x5fe2000 - 0x6087ffb +FaceDetector (0) <1275F007-B8A7-CA23-8F89-570E182FCBA8> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/FaceDetector.framework/Versions/A/FaceDetector
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0x17a5f000 - 0x17acdfd7 + (???)
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0x946df000 - 0x94764ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x947a5000 - 0x947acfff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x947ad000 - 0x947b7fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x947b8000 - 0x947befff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x947bf000 - 0x947c0fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x947c1000 - 0x948a2fff libcrypto.0.9.8.dylib (47.1) <E4820342-4F42-3DEB-90DB-DE5A66C5585E> /usr/lib/libcrypto.0.9.8.dylib
0x948a7000 - 0x948c7ffd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x948d6000 - 0x9498afff com.apple.coreui (2.0 - 181.1) <C15ABF35-B7F5-34ED-A461-386DAF65D96B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9498b000 - 0x949affff libJPEG.dylib (850) <36FEAB05-86C5-33B9-9DE9-5FAD8AEBA15F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x949b0000 - 0x949caffc libsystem_kernel.dylib (2050.24.15) <9E58DCC0-D5FF-37E1-AA7F-F2206719E138> /usr/lib/system/libsystem_kernel.dylib
0x949cb000 - 0x949ceffc libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x949cf000 - 0x94a79fff com.apple.LaunchServices (539.9 - 539.9) <C0E0CFFF-3714-3467-87DA-4A6F0AF1953B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x94a7a000 - 0x957b2ff7 com.apple.QuickTimeComponents.component (7.7.1 - 2599.31) <A0445D02-A1C1-3D40-8219-D8EA6B28811C> /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponent s
0x957b3000 - 0x957b7ffc libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9585e000 - 0x9591cff3 com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x9591d000 - 0x95967ff7 com.apple.framework.CoreWLAN (3.3 - 330.15) <74C4B50F-7016-341F-8261-D379B8F0CC97> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x95968000 - 0x95999fff com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x9599a000 - 0x95ab2ff7 com.apple.coreavchd (5.6.0 - 5600.4.16) <F024C78B-4FAA-38F1-A182-AD0A0A596CBE> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x95ab3000 - 0x95ed0fff FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x95ed1000 - 0x95edafff com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x95edb000 - 0x95f10fff libTrueTypeScaler.dylib (84.6) <B7DB746B-7A61-38EF-8CA7-408ED9C14A02> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib
0x95f11000 - 0x95f1fff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x95f20000 - 0x95f65ff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x95f66000 - 0x95f74ff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x95f75000 - 0x95fa2ffb com.apple.CoreServicesInternal (154.3 - 154.3) <A452602B-67CB-39C4-95EB-E59433C65774> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesI nternal
0x95fa3000 - 0x9615fffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
0x96160000 - 0x96251ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x96252000 - 0x968deff3 com.apple.CoreAUC (6.16.13 - 6.16.13) <3DCF4456-AF8D-3E87-B00C-C56055AF9B8E> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x968df000 - 0x96971ffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x96972000 - 0x96988fff com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x96989000 - 0x96993fff libCSync.A.dylib (332) <86C5C84F-11EC-39C0-9FAC-A93FDEEC3117> /System/Library/Frameworks/ApplicationServicnealeh,
The story is a bit complicated. Here is the whole tale in sequence. I bought a new camera. Images from the new camera would not import into my copy of PSE 10. I contacted adobe to see if there was a patch and was informed that I needed to upgrade to PSE 12. I got PSE 12 and installed it only to find out that the Organizer would not display anything on my computer. I contacted adobe and learned that I needed to upgrade my operating system to Mavericks. Since my computer was a 2007 model and 7 years old, it could not be upgraded to Mavericks. I bought a new computer. When the new computer arrived, I transferred all of the files, photos and applications from the old computer to the new computer. My photos were all then in a catalog in PSE 10 on the new computer.
I uninstalled PSE 12 from the new computer and re-installed it from the disc onto my new computer. Then I imported the catalog from PSE 10 to PSE 12. So I had the opportunity to “upgrade to Mavericks and try to use PSE 12” but I decided to reinstall. My answer is that I bought a new computer with Mavericks and added PSE 12 fresh by reinstallation.
I noted that none of the videos are in any stack. I reviewed my videos and if there was no thumbnail, I played the video to create a thumbnail. There were maybe eight videos without a thumbnail. The system had produced thumbnails for most of the videos. All of the videos now have thumbnails. I will try to operate normally for a few days before I try deleting the thumbnails from the catalog. Let me see if things will work with the thumbnails complete. -
Adobe Reader 9 crashes when opening approximately 10% to 20% of the pdfs in my collection. The remaining 80% to 90% work without problems. The pdfs are launched by double-clicking the pdf file from Windows Explorer. The crashes occur with both v9.0 and v9.1. The pdfs that crash in v9.x work fine in older versions of Adobe Reader, such as v8.1.3. Furthermore, this behavior also occurs on all 3 virtual machine hosted on the same physical machine, with default Adobe Reader settings, for both v9.0 and v9.1. The virtual machines have little running in memory except standard Windows executables - i.e. they are fairly pristine. The operating systems for the virtual machines are XP SP3, XP SP2, and Windows Server 2003.
Error message info in all cases:
app=acrord32.exe
app version=9.1.0.163
module=jp2klib.dll
module version=2.0.0.2579
offset=0003277d
Operating system for real computer: XP SP3
CPU: 1333 MHz Athlon single core
RAM: 1 GB
To sum up, this problem happens on both a real computer running XP SP3, and also on all 3 virtual machines hosted on the same physical computer. I tried changing the Reader setting to not use hardware rendering, to no avail. I also tried various Data Execution Prevention settings in Windows, to no avail. All operating systems, the real and virtual ones, do not have problems with other programs that I use. I also tried a second machine with Adobe Reader v9.1 and the same exact problem pdfs, and had no issues. Thus, the problem happens on only one of the computers, but on the real and 3 virtual operating systems on that machine. There were no errors reported during any of the Reader installations. The virtual machines had no prior versions of Reader prior to Reader installation.I did further testing of 10 single page pdf files which I created from a single book. All 5 pdf files with images crashed in Reader v9.1. 0 of the 5 pdf files without images crashed in Reader v9.1. Reader v8.1.4 crashes on none of the 10 pdfs. Note that the crash always occurs in jp2klib.dll, which according to the file property description is 'JPEG2000 Core Library', which deals with images. So it seems the issue is in Adobe's jp2klib.dll, in combination with the hardware/software that I have. I used Microsoft's DirectX Diagnostic Tool to test DirectX, including visual tests of DirectDraw and Direct3D - everything worked as expected with no issues detected.<br /><br />Some information about my hardware:<br />Display drivers=Nvidia v84.21<br />Video card=GeForce FX 5200 with 128 MB RAM<br />CPU=AMD Athlon (single core)<br />System RAM=1024 MB in 3 DIMMs<br /><br />Further information about my hardware: (from the program System Information for Windows)<br /><br />Motherboard:<br />Manufacturer=ASUSTeK Computer INC.<br />Model=<A7V133><br />Version=REV 1.xx<br />Chipset Vendor=VIA Technologies Inc<br />Chipset Model=VT8363/5 KT133/KM133 System Controller<br />South Bridge=82C686B PCI to ISA Bridge<br />CPU=AMD Athlon<br />Cpu Socket=Slot A / Socket A [SOCKET A]<br />System Slots=5 PCI, 1 AGP<br />OnBoard devices=<unknown> (Disabled) Promise PDC20265<br /> <br />Memory Summary:<br />Location=System board or motherboard<br />Maximum Capacity=1536 MBytes<br />Memory Slots=3<br />Error Correction=None<br />Use=System memory<br /><br />CPU Info:<br />Number of CPU(s)=One Physical Processor / One Core / One Logical Processor<br />Vendor=AuthenticAMD<br />CPU Full Name=AMD Athlon<br />CPU Name=AMD Athlon(tm) Processor<br />CPU Code Name=Thunderbird<br />Technology=0.18µ<br />Platform Name=Slot A / Socket A<br />Type=Original OEM processor<br />FSB Mode=DDR<br />Type ID=0<br />CPU Clock=1323.68<br />L2 Cache Speed=1323.68 MHz<br />L2 Cache Speed=Full<br />CPU Family / Model / Stepping=6 / 4 / 4<br />L1 I-Cache=64 KB<br />L1 D-Cache=64 KB<br />L2 Cache=256 KB<br />RDMSR=00000000 00000000 00000000 00000000<br />MMX=Yes<br />MMX+=Yes<br />SSE=No<br />SSE2=No<br />SSE3=No<br />SSE4A=No<br />3DNow!=Yes<br />3DNow!+=Yes<br />DualCore=No<br />HyperThreading=No<br />AMD64=No<br />NX=No<br />VT=No<br />PowerNow!=No<br />LongHaul=No<br />LongRun=No<br />Architecture=x86<br /><br />Video:<br />AdapterCompatibility=NVIDIA<br />AdapterDACType=Integrated RAMDAC<br />AdapterRAM=128 MBytes<br />Availability=3<br />Caption=NVIDIA GeForce FX 5200<br />ConfigManagerErrorCode=0<br />ConfigManagerUserConfig=false<br />CurrentBitsPerPixel=32<br />CurrentHorizontalResolution=1280<br />CurrentNumberOfColors=4294967296<br />CurrentNumberOfColumns=0<br />CurrentNumberOfRows=0<br />CurrentRefreshRate=60<br />CurrentScanMode=4<br />CurrentVerticalResolution=1024<br />Description=NVIDIA GeForce FX 5200<br />DeviceID=VideoController1<br />DeviceSpecificPens=-1<br />DriverDate=20060309212900.000000-000<br />DriverVersion=6.14.10.8421<br />InfFilename=oem6.inf<br />InfSection=nv4_NV3x<br />InstalledDisplayDrivers=nv4_disp.dll<br />MaxRefreshRate=75<br />MinRefreshRate=60<br />Monochrome=false<br />Name=NVIDIA GeForce FX 5200<br />NumberOfColorPlanes=1<br />PNPDeviceID=PCI\VEN_10DEDEV_0322SUBSYS_91101462REV_A1\49AEDED500008<br />Status=OK<br />VideoArchitecture=5<br />VideoMemoryType=2<br />VideoModeDescription=1280 x 1024 x 4294967296 colors<br />VideoProcessor=GeForce FX 5200<br />BitsPerPel=32<br />DeviceName=NVIDIA GeForce FX 5200<br />DisplayFlags=0<br />DisplayFrequency=60<br />LogPixels=96<br />PelsHeight=1024<br />PelsWidth=1280<br />SettingID=NVIDIA GeForce FX 5200<br />SpecificationVersion=1025<br />BitsPerPixel=32<br />ColorPlanes=1<br />DeviceEntriesInAColorTable=-1<br />HorizontalResolution=1280<br />RefreshRate=60<br />VerticalResolution=1024<br />VideoMode=1280 by 1024 pixels, True Color, 60 Hertz<br />Video Bios Version=Version 4.34.20.22.00 <br />Video Bios Date=04/28/03<br />Name=GeForce FX 5200<br />Chip Type=GeForce FX 5200<br />DAC Type=Integrated RAMDAC<br />Memory=128 MBytes<br /><br />BIOS:<br />BIOS Version=ASUS - 30303031, Award Medallion BIOS v6.0, Award Plug and Play BIOS Extension v1.0A, Award Modular BIOS v6.0<br />BIOS Date=04/23/02<br />BIOS Web Page=http://www.award.com<br />BIOS Vendor=Award Software, Inc.<br />Version=ASUS A7V-133 ACPI BIOS Revision 1009<br />Release=04/23/2002<br />BIOS Size=256 KB<br /><br />Memory:<br />Location=System board or motherboard<br />Maximum Capacity=1536 MBytes<br />Memory Slots=3<br />Error Correction=None<br />Use=System memory<br />Maximum Memory Module Size=1024 MBytes<br />Device Set=DIMM 1<br />Device Locator=DIMM 1<br />Capacity=256 MBytes<br />Memory Type=Synchronous DRAM<br />Data Width=64 bits<br />Form Factor=DIMM<br />Total Width=72 bits<br />Device Locator=DIMM 2<br />Capacity=256 MBytes<br />Memory Type=Synchronous DRAM<br />Data Width=64 bits<br />Form Factor=DIMM<br />Total Width=72 bits<br />Device Locator=DIMM 3<br />Capacity=512 MBytes<br />Memory Type=Synchronous DRAM<br />Data Width=64 bits<br />Form Factor=DIMM<br />Total Width=72 bits
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InDesign cs3 crashes when opening CS2 documents
ID cs3 crashes when opening CS2 documents, not when open dialog appears, but after I choose file and it "starts" opening it. (core duo, xp, clean install, all updates)
If i open ID by opening file, it crashes with standard windows dialog, if I open ID first, it does not crash, but rather behaves strangely, nothing is opening, if I move a mouse it turns to sand clock.
Same thing happens on all machines with ID cs3 in my office.
All other apps works fine. I did read every single forum about ID crashing and nothing helps. Files resaved in interchange format opens well. There must be something in the files that ID cs2 did and what id cs3 cannot open :( Any ideas?1. Is there any reason to use eps? Avoid it use AI, PSD or PDF instead.
2. Are all used fonts ok? What kind of fonts du you use?
3. Which Mac OS X do you use?
Does it crash with alwayst the same files?
What does the file history tell you? Hold down the command key and got to InDesign > About InDesign… Does it tell you somewhat more specific, like missing plugins, severly damaged files and restored files, when (in which version) the files have been created first (helps often to export to IDML and open this again and save it as INDD and work with the new file.), has the problematic file been converted from another application (Quark Xpress or PageMaker), etc.
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