Compressor fails to Submit to Batch

Hi - despite removing/re-installing Compressor as diected by Apple, Compressor will not submit anything to Batch. Hosing out prefs, rebooting, etc. to no avail. Program is DOA.
Works fine on the G5. The G4, no dice.
Any thoughts on this are welcome. Thank you.
G2 Dual 1.42/G5 Dual 2.3 Mac OS X (10.4.8)

I have the EXACT problem happening and I'm on a MacBook Pro. I get both the Qmaster and Compressor errors exactly as mentioned above^. I think it is a problem with Qmaster, the computer's sharing prefs, or something else. Qadmin used to list "Eisen Feuer's Computer" alongside "VideoG5" (the other computer, networked to this) but now it only lists VideoG5, which I can run Compressor on with no problem (well, one problem- it's 3 times slower than my MBP and I like to be mobile instead of chained to the office, read: G5)
I set up a cluster in Qadmin with only the G5 in the cluster and I'm able to send jobs to the Batch monitor for the G5 to process. "Eisen Feuer's Computer" fails to blip on the Qadmin radar.
Hope it helps people to resurrect this topic- I sure need it (YES I followed Apple's instructions to the letter)
Right now it's pretty sad- I'm using rooVid lite to do batch compressions rather than the program I paid $400 for D:

Similar Messages

Compressor unexpectedly quits when trying to submit a batch

I have a tiger OS and I have this problem with compressor (version 2.0). Every time I try to submit a batch it unexpectedly quits. Here's a part of the report.
Date/Time: 2009-04-26 14:37:11.761 +0200
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Compressor
Path: /Applications/FINAL CUT/Compressor.app/Contents/MacOS/Compressor
Parent: WindowServer [72]
Version: 2.0 (2.0)
Build Version: 2
Project Name: Compressor
Source Version: 1440000
PID: 440
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x64657374
Thread 0 Crashed:
0 com.apple.QuickTime 0x9483d054 GetMovieTrackCount_priv + 20
1 com.apple.AECore 0x7f909928 aecore::CMovieInstance::encodedBounds() + 60
2 ...apple.compressor.Compressor 0x00018ab8 0x1000 + 96952
3 ...apple.compressor.Compressor 0x0002757c 0x1000 + 157052
4 ...apple.compressor.Compressor 0x00027630 0x1000 + 157232
5 ...apple.compressor.Compressor 0x000274cc 0x1000 + 156876
6 ...apple.compressor.Compressor 0x00025144 0x1000 + 147780
7 ...apple.compressor.Compressor 0x00041c1c 0x1000 + 265244
8 com.apple.AppKit 0x938328b4 -[NSApplication sendAction:to:from:] + 108
9 com.apple.prokit 0x9690aa7c -[NSProApplication sendAction:to:from:] + 132
10 com.apple.AppKit 0x938327e8 -[NSControl
it used to work until two or three days ago. I need thsolution urgently because I have to deliver a DVD

First, welcome to family, sorry your first post is about a vexing and frustrating problem.
Second, did this ever work for you at all?
Third, there are far too many possibilities to just list them all for you. We see this problem regularly, though, so searching for "unexpectedly quit" in the Compressor and Qmaster forums should get you a few good suggestions.
bogiesan

The submit button in Compressor 3.5 is greyed out when i attempt to submit a batch

The submit button on Compressor (3.5) is greyed out and will not allow me to submit a batch. This problem appeared suddenly with no changes made to the settings. Final cut has been scrubbed from the mac and reinstalled, but the problem persisted. I have downloaded and installed the Digital Rebellion patch with no success. Does anyone have a fix for this?
Thank you

I had the problem with Submit button greyed out...
Tried trashing prefs for Compressor. Nothing changed.
Tried "Compressor > Preferences. ... Enter IP addresses..". Nothing changed.
Then i had a look at System Preferences for QMaster .... and tried to work out if anything was wrong ( looked through the instructions for setting up QMaster: http://documentation.apple.com/en/appleqmaster/distributedprocessingsetupguide/i ndex.html#chapter=5%26section=2%26hash=apple_ref:doc:uid:TempBookID-ReplacedWhen AssociatingWithMessierRevision-90620CRE-1015456.....
.. at the end of the "To turn on cluster controller services" section.. it mentions
"Click Start Sharing.
The cluster is enabled, making this computer a cluster controller."
So i clicked start sharing.
Compressor now works fine.
Hooray!
(i don't have any idea why Sharing had stopped.. i haven't updated Final Cut Studio or the MacOS recently)
MacBookPro - Mac OS 10.8.3

Compressor unable to submit Batch

I have compressor 3.0.2 and no matter what i do i can't get it to submit a batch. I drag the desired .avi clip into the batch window. I set the proper codec settings and assign a destination to it. When i hit Submit the job goes to batch monitor and shows it however no matter how much time i give the computer i can't get it to process and encode the video. (I have tried with a few different codecs already) What am i doing wrong? It has taken me days just to get compressor to open and show the batch window and now i am facing this problem. Any input would be greatly appreciated.

HI Guys a few things you can try for COMPRESSOR and QMASTER..
• stop compressor and qmaster
• remove or purge the compressor plist files as documented in post http://discussions.apple.com/message.jspa?messageID=6803728#6803728
• purge/delete all the files in /var/spool/qmaster (or where ever you defined the cluster metadata file in system prefs/qmaster)
• start up qmaster in the prefs (use option+start to reset) on all nodes
• set up your cluster
• make sure all target, source and cluster file systems (mount them via finder) on the subnet you're using) are available on all the service nodes (NFS is easy)..
• on error: make sure you have defined the cluster correctly using Apple QMASTER ADMINISTRATOR.
• review he /var/logs/qmaster & compressor via console.app.. see of there is any diag message in there that may indicate your issue.
if all is well, submit your job .. should be ok...
post your results.
w

TS3844 compressor failed Log. Pls help! ?xml version="1.0" encoding="UTF-8" standalone="yes"? logs tms="357248472.250" tmt="04/27/2012 15:41:12.250" pnm="Batch%20Monitor" log tms="357248472.250" tmt="04/27/2012 15:41:12.250" pid="7121" kind="mrk" sub=

COMPRESSOR Failed Log....Pls help!

digital rebellion has a crash analyzer that's part of Pro Maintenance Tools
http://www.digitalrebellion.com/promaintenance/
There's a free trial, but it's worth every penny.

Compressor fails with Codec not installed error after 10.5.7 update

Problem: Compressor fails on submission to standard codecs such as H.264, Apple Intermediate Codec, Motion JPEG, etc. Codecs do exist on system as playback from QuickTime is unaffected. This is new behavior as of update to OS 10.5.7.
Specs: 17" MackBook Pro, Compressor 3.0.5, QuickTime 7.6, OS X 10.5.7
Attempt to resolve: Tried completely uninstalling Compressor/QMaster and reinstalling from the FCStudio disc as per "Compressor: Troubleshooting basics" (Article: TS1888 - Old Article: 302845). This installed Compressor 3.0 which compressed a single mov then began failing on subsequent submissions. Updated 3.0 to 3.0.5 with no favorable results. Submissions continue to fail.
Any ideas?

From my personal experience, the troubleshooting article which you mention in your original post does not constitute a "full uninstall". There are files missing from that list which are required for a full install.
Using the instructions in the link provided, I've been able to do multiple uninstalls & reinstalls successfully, not only with Compressor & QMaster, but with other Studio apps as well.
However, since there are codecs missing, you may need to do a full uninstall of Final Cut Studio. I personally haven't upgraded to 10.5.7 yet, since I'm currently in the middle of some projects, but it would be worth mentioning that before any kind of software upgrades, all of our system drives get a full backup. This allows us a way to "undo" any bad upgrade.

Compressor fails .avi convert

Hi all,
I'm trying to batch convert .avi files to either Quicktime H.264 or DV NTSC. Both fail, and I can't figure out why.
When trying to convert to H.264, Compressor errors out with: "Quicktime Error: -120". When trying to convert to DV NTSC, Compressor errors out with: "Quicktime Error: 10006".
These error messages must mean something, so why not just output the error in human readable form instead of meaningless codes? Ridiculous.
I should also note that converting these files to DV NTSC succeeded in Quicktime. So Compressor failing makes no sense to me.
I need Compressor to work for me consistently. Why Quicktime would work and Compressor wouldn't is baffling. Don't they use the same engine to convert files?
Any help would be very much appreciated!

Hi Jon,
I actually got this fixed (somewhat) before reading you post. Thanks for your help though!
I ran Disk Utility, and repaired permissions. Like I suspected, Quicktime 7 barfed up all kinds of errors, including that the user was set to 501 instead of 0 (501 is a temp user, if memory serves me correctly).
I had moved beyond trying to batch convert, and was trying to send a project to Compressor from FCP. Compressor came up with an error stating that I could not save to my destination because I don't have read/write access to it (not true according to Get Info, and aside from the fact that "Ignore ownership on this volume" is selected). When I moved the destination to my Desktop, Compressor started the conversion, failed, and produced a file on my desktop that was immoveable and un-erasable. This file was not seen by the Terminal (I'm fairly handy at the command line). Weird.
So, I restarted, and that file disappeared. Compressor has just finished my conversion, and all is well with the world.
That is, expect that Compressor still tells me that I don't have write permissions to the source folder of my FCP project.
At this point, I'm just glad I could do the conversion (I'm on a deadline), but this is an issue that needs to be addressed. Assuming, of course, that I can replicate the issue.
And more to the point, I'd like to know how Quicktime 7 got so screwed up. I haven't used Compressor in a week, and it worked fine the last time I tried it. I also haven't messed with any settings, etc. so I'd like to know what the heck is going on.
I'm sure I'll be working with more .AVI files in the immediate future, so I'll try to repost with my experiences then.
Thanks again for your help Jon!
Josh

Compressor failing

I've got a problem using Compressor in Final Cut pro
4.5 (I've got a G5 with OSX 10.39) When I go to export
using Compressor 98% of the time I get a failed
message...or It will say filename already in use. I
change the name and it still fails. There are no
books or manuals or web info on why this happens. My
timelines are all rendered and I can save them as QT
and burn them on IDVD. Any help? Thanks in advnce.

Could you please clarify what the problem is? Are you exporting from Final Cut Pro or have you already imported into compressor and clicked submit and then it crashes?
Have you upgraded software or security updates before this started to happen?
Power Mac Dual 1.4 Mac OS X (10.4.5) 2GB Ram, SATA RAID drives

Compressor 3.5 "Submit" button inactive

Hi Everyone,
The Compressor (3.5version) "Submit" button is inactive when I try to compress an external .mov file or a file from the timeline. I recently installed Final Cut Studio 3 (FCP 7) keeping the 6 version as well. When I try to use old Compressor (3.0.5) it quits.
Do you think that keeping both versions is what is causing the problem?
I have Mac Book Pro, 10.6.8
2.4 GHz Core 2 Duo

Sounds like Compressor and Qmaster aren't talking to each other.
In the menu toolbar, Compressor>Reset Background Processing. Close C 3.5, relaunch and try submit again.
If that doesn't fix things, run DIgital Rebellion's Compressor Repair; make sure that the Trash Preferences box is checked.
Russ

Compressor fails, disc full message

10.5, Intel dt,
Got 3 small 2gb 10 min movies, QT, 1080i 1440x1080 ( anamorphic ). made a custom preset to simply de-interlace the movies and make them progressive, nothing else. The destination is an internal disc with 179gb free. The boot disc has 10 gb free and I've set compressor's presets to NOT copy files to cluster during processing yet compressor fails the job each time even trying one movie at a time, saying my HD is almost full.
Cant work it out? Any ideas?
Peter

If your system HD has less than 10% free space it could contribute to odd operating issues.
Click on the preset and look at the far left box near the top of the inspector window. How big does it say the file should be? What was this preset made from?
Could the preset you started with be a factor?

Form Failed To Submit Error

I have received the error "Task 6004 has failed to submit. (ALC-WKS-007-072)." The form rendered fine and the webservices worked fine. It's just when I clicked complete I got the error. I haven't changed anything and don't know why it's doing this. I have copied my log entry from the server log.
b ---------- Begin Error --------
2009-04-01 15:51:17,750 WARN [com.adobe.workspace.tasks.com.adobe.workspace.tasks.DocumentSubmitServlet] ALC-WKS-005-029: A problem occurred in the Submit Service. Please review the submit orchestration for this process.
flex.messaging.MessageException: ALC-WKS-005-029: A problem occurred in the Submit Service. Please review the submit orchestration for this process.
at com.adobe.workspace.AssemblerUtility.createMessageException(AssemblerUtility.java:384)
at com.adobe.workspace.tasks.DocumentSubmitServlet.doPost(DocumentSubmitServlet.java:311)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.adobe.workspace.events.RemoteEventClientLifeCycle.doFilter(RemoteEventClientLifeCycle .java:138)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.ja va:159)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11P rotocol.java:744)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)
at java.lang.Thread.run(Thread.java:595)
b ----------- End Error -------------
Thank you in advance!

John
Are you submitting from a user step within a workflow? If so, is the process variable housing your form using a custom submit service?
Additionally, how is your form's submit button configured?
If you'd like, feel free to attach your form or email me a copy and I'll take a look at it!
Josh Boyle
Cardinal Solutions Group
[email protected]

HT202159 Error message while downloading. :Compressor Failed to Download. An Error has occurred. Use the Purchases page to try again." After retrying, I receive same message.

Error message while downloading. :Compressor Failed to Download. An Error has occurred. Use the Purchases page to try again." After retrying, I receive the same message. I have uninstalled compressor and tried again. I get same results.

Anti-viral siftware and firewalls can interfer with the MAS.

Compressor-Unable to submit queue-Any solutions yet?

Below is a common problem with compressor I am now experiencing. In the past and on the web there are many many references to this problem with no simple solution. Has any one heard of any new fixes for this problem?, or just anything that works to fix it. I would like to use compressor again,
Compressor-Unable to submit queue
Please restart your computer or verify your Compressor installation is correct.
I did ugrade to dual core intel mac pro recently
mac pro OSX 10.6.8

You tried all of the troubleshooting tips posted by Michael Grenadier?
Russ

Compressor fails during export

Please help.
I just installed the upgrade to Final Cut Studio 2. Everything is the latest software. My quicktime player is at version 7.2. Everytime I go to export an mpeg2 for a dvd under Best Quality or Fstest Encode Automatic settings in FCP, after a few minutes of it processing, it just fails. In the batch monitor window it says, "Failed: Quicktime Error: 0.
I have seen some posts that refer to people having problems with quicktime 7.2. Would this be related to the problem? What is going on?

Please help.
I just installed the upgrade to Final Cut Studio 2. Everything is the latest software. My quicktime player is at version 7.2. Everytime I go to export an mpeg2 for a dvd under Best Quality or Fstest Encode Automatic settings in FCP, after a few minutes of it processing, it just fails. In the batch monitor window it says, "Failed: Quicktime Error: 0.
I have seen some posts that refer to people having problems with quicktime 7.2. Would this be related to the problem? What is going on?

Compressor fails

I am using final cut pro 6.0.5 and when I go to export to compressor from FCP it fails. I do not know why its failing. How does one figure out what makes compressor fail?
Message was edited by: piff aroni

YYou need to ask this on an Appleseed forum I think.

Compressor fails to Submit to Batch

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