Compressor V 3.0.5 issue

I have just upgraded to Snow Leopard and now my Compressor V3.0.5 will not show a Batch Window infact I now have to open
the interface windows manually, except the Batch Window still will not open. Even when I am Exporting from Final Cut Pro V 6.0.6
the Batch Window will not open. I have retrieved the manual and tried doing it manually and it still won't open. I have tried reinstalling
Final Cut and it still will not work properly. Has anyone else experienced this? If I go to Lion, then I would have to upgrad to the
next upgrade of Final Cut and I don't want to do all that.
Is there compatability issues I'm missing?
Thanks
Carol
[email protected]

"So if you go to File≥New Batch, or hit command N, what happens?"
Nothing!!
I will check out the repair you suggested and also,
I saw a complete uninstall of Compressor removing it's receipts and associated files here somewhere, then try another reinstall of Final Cut and see what happens there: (what do you think?)
"The only way I got it to work is to manually uninstall Compressor and Qmaster first (earlier post 3 up). The part of article 302845 you need is below. AFTER you uninstall them and restart, Leopard and your install discs should not see compressor. Then re-install Compressor and Qmaster, but don't update them.
Remove and reinstall Compressor
To reinstall Compressor effectively, you need to remove the application, its receipts and associated files, then install Compressor and use Software Update to install additional updates. Follow the steps below to completely reinstall a fresh copy of Compressor. Note: Make sure that you have the installation discs for the application that Compressor was bundled with and the serial number handy before starting this.
1. Use Finder to remove the following listed items:
* /Applications/Apple Qadministrator.app
* /Applications/Apple Qmaster.app
* /Applications/Compressor.app
* /Applications/Utilities/Batch Monitor.app
* /Library/Application Support/Apple Qmaster (the folder)
* /Library/Frameworks/AECore.framework
* /Library/Frameworks/Compressor.framework
* /Library/Frameworks/MediaServerAPI.framework
* /Library/Frameworks/Qmaster.framework
* /Library/Logs/Qmaster (the folder)
* /Library/PreferencePanes/Apple Qmaster.prefPane
* /Library/Receipts/Compressor.pkg
* /Library/Receipts/ProMediaIO.pkg
* /Library/Receipts/Qmaster.pkg
* /Library/Receipts/Qmaster_Frameworks.pkg
* /Library/StartupItems/Qmaster (the folder)
2. In Finder, choose Go > Go to Folder.
3. Type the following path:
/usr/sbin/
4. Click the Go button.
5. Locate the following items from that Finder folder, and drag them to the Trash:
* qmasterca
* qmasterd
* qmasterprefs
* qmasterqd
6. In Finder, choose Go > Go to Folder.
7. Type the following path:
/var/spool/qmaster/
8. Click the Go button.
9. If there are any folders inside the qmaster directory, drag them to the Trash.
10. If you have Motion installed, drag it from the Applications folder to the Trash.
11. From your install disc, reinstall Compressor and Apple Qmaster (and Motion, if applicable).
12. When finished, use Software Update (under the Apple menu) to update your software to the latest version."

Similar Messages

More Compressor 3.5 H.264 Issues

Following on from this thread
http://discussions.apple.com/thread.jspa?threadID=2109359&tstart=15
I also have compressor issues. All fine until the upgrade.
I have seen the interlace issues mentioned in the thread, and concur that the quality of the compression with the same settings as the previous compressor is very poor. We managed to address with some tweaks in the settings, most noticeably changing deinterlace to sharp in filters. But it is still not as good.
However, having thought we had fixed the issue we now have users complaining of the videos stopping during playback. I can't admit we have completely figured it out, but I think we are seeing the drop outs occuring in the videos compressed with compressor 3.5, those completed in the previous version don't exhibit the same issue.
The problem is worst with Windows XP, Vista occasionally and interstingly OSX never. We are using the latest version of Flash Player across all platforms, and have tested a number of different things.
Anybody seeing something similar?

After much experimentation it turned out to be an upgrade to JW Player solved the problem. Although the co-incidence with the upgrade to 3.5 was interesting, it was not relevant. For those using JW Player 4.5 fixed the issue, although 4.4 seems to include the fix.

Exporting using Compressor failed, and other awekward issues with FCP

Hi FCP gurus! I need your help!
Everytime I try to export using compressor, my submission fails.
I even try a sequence a exported as m2v on Monday, but today is not working.
Compressor will some times say "Unable to view preview, FCP is busy". When I press submit, it goes to Batch Processor but it either will immediately show FAILED or it will just not do any processing. When I quit and restart, then the submission appears as failed.
Also when exporting, FCP comes back with a pop message saying that 4 files went offline. When I try to reconnect them it says: "There are not clips selected that have files associated with them". So, why is FCP constantly not able to fine this files, if they are not been used?
I need to export a file for my soundtrack guy, and he needs MOV, preferable DV-PAL or Motion-JPEG or similar frame-based codecs. What are my options?
In any case, what the problem here is that I CANNOT export anything. What shall I do? I already restarted the computer twice, nothing.
I realized that I have files using in this project, saved in two different external harddrives, do you think this has anything to do with the issue?
I am using FCP 5.1.4
Thanks so much in advance!

First off, fwiw, I never "send to compressor." I export a self-contained QT movie, not a conversion. Then I run that through compressor with the appropriate settings. I like the self contained file, it becomes a master from which I can make all sorts of variations. The only difference, in theory between self contained and reference, is that if for any reason you lose the render files the reference movie will not work.
Q1 No.
Q2 see above
Q3 There is no such thing as uncompressed. It's just a different codec rather than a perfect copy of your timeline.
Q4 lots of reasons for making a conversion, but none of them are valid for making DVD's
Q5 Nothing wrong with letting DVDSP make the encoding-- just be sure to get into the preferences for DVDSP and set the destinations to a folder for the project, so you don't overwrite any other projects. Depending on how long the project is, you can let it encode in the bg while you set up your project, build the buttons etc. It's all the same encoding engine, whether is is done in compressor or dvdsp. I find it much faster to use compressor then to take to dvdsp becaue you can use quickcluster.
Now a couple of questions for you: what sort of footage are you using and what are your fcp sequence settings?

Workaround for compressor HDV to DVD field issue?

I need a work around for the field issue apparent when down-converting HDV to DVD.
The Bonsai method <http://www3.telus.net/bonsai/Welcome.html> will not work, as there is too much motion and a side effect of the "fastest" conversion is that it gives a 3-d ghosting effect on fast motion in the frame.
I can not convert to 720P60 or 480P, as FCP converts it to 30P and then doubles the frames, and the motion is jittery.
I could dump it to camera and then down-convert in camera, but I have heard this is not a great method either.
I have seen in another forum to save the HDV timeline in FCP as a HDV quicktime movie, and then import that into DVD studio pro and have it down-convert, but DVD studio pro says this is an "incompatible file".
How do I get 1080i HDV footage onto a DVD so that it looks acceptable?

I had a similar problem with HDV (1080i shot on Cannon HV-20) footage, looks great in post and terrible when converted (herringbone lines and too many artifacts.) I’ve successfully used the Bonsai method on another piece I did but the footage was shot on a HVX-200 at 720 24p and there were no “action” shots. I wasn’t as successful using the method using 1080i footage and it definitely didn’t help with the fast motion shots. I did a search in this forum on HD to SD and there are a lot of helpful hints and methods. I experimented with a lot of the suggestions but in the end I was able to produce very nice and acceptable results by doing the following:
1] I didn’t create an SD sequence; I exported the footage as a Quicktime movie (self contained) straight from my HDV sequence.
2] I dropped the Quicktime file into Compressor and selected 90-minute DVD Anamorphic Best 2-pass VBR. Running Compressor from Final Cut ties up your system as well as there seems to be a delay between the handoff from Final Cut to Compressor (running the latest 5.x version and 2.3.) Creating a Quicktime file frees your system and it’s debatable if you actually compress faster or take a hit on quality. I’ve tested both from Final Cut and using a Quicktime file and didn't see any real difference in quality.
3] Change the field dominance from Top to Progressive in the tab where you see 2-Pass VBR Best and also in the encoding tab (not in front of my system so I can’t recall the name or order of the icons). In the encoding tab you will notice it says “same as source.” The pull down will show you Top, Bottom, Progressive, Automatic…I tried them all and in various combinations and anything other than progressive in both tabs produced undesirable results.
4] The options for Fast, Good, Better and Best in the other encoding pull down sections are a matter of preference and patience. Selecting Best in all categories takes a really long time to compress (36 hours for a 9-minute piece using a Mac Pro 3.0GHz dual-core Intel with 4GB ram.) I ran tests using different combinations and found that selecting the default settings is decent and stepping each category up to the next level helped but not enough to warrant the long compression cycle to stick with Better across the board. When you do your testing, it’s best to use as little footage as possible or you will find yourself waiting too long to see the actual results. I used a 1-second (29 frames) shot of a girl twirling around, hair flying everywhere, and girls next to her using hula-hoop’s.
5] Use the sliding bar in the viewer to see the impact of your choices before submitting the job. To the right you will see the “original” footage and to the left you can see the results of your selection. You can move the bar across the footage to see (approximately) the end results.
6] One thing I did notice is that no matter what settings I use, the output is slightly darker (reds were deeper, skin tones were warmer and not as smooth), but hey, you are going from HDV to SD so it’s not going to be perfect.
Hope that helps and good luck.
Kenny

Compressor 2 black level/chroma issue

I have discovered a problem about making MPEG2s with Compressor 2. I have two suites one of which has recently been upgraded to FCP Studio with Tiger; I used Compressor 2 to make a batch of MPEG2s and some QTs for the web. The QTs were fine but the MPEGs were oversaturated and had crushed blacks. I have tried both the new and old setting and the problem is common to both. I have tried recompressing material that I already have MPEGs of that were made with FCP 4.5 and Compressor 1. The new ones are different and all exhibit high chroma low black levels.
Since my second suite is still running FCP 4.5 and compressor I ran the same tests in the old suite and the levels looked fine, suggesting that there is an issue with Compressor 2.
I tried to alert Apple directly and was told that they had no way of putting me in touch with anyone directly. So I hope that for the sake of other users and myself this posting will ring some alarm bells.
Robb Hart
an ideal world
714-953-9501
[email protected]

Let me be clear, I am not seeing any significant differences in the black levels and colors between Compressor 1.2.1 and Compressor 2.0.1 and yes I am using the same decoder when I compare the clips (Apple's MPEG2 Playback component). I've compared the clips side-by-side on the same display under both OS X 10.3.8 and 10.4.2. However, I haven't done an extensive set of comparison with a wide range of source material (at least not in any detailed manner).
As for being CoreImage accelerated, under 10.4.X I do have support for CoreImage functions but they are not GPU hardware accelerated. Thus under 10.4.2 I do not get QuickTime's realtime color corrections. My PowerBook also supports Quartz Extreme.
However, if you're talking about the so-called Quartz 2D Extreme then my system doesn't support such acceleration (and as far as I know Q2DE isn't even enabled yet -- not on any system -- you need a developer debug tool to turn it on).

Export sequence of still images (JPGs, TIFFs) from FCP timeline into DVD without interlaced issues using Compressor

Hi,
How to export a sequence with stills (jpg) into a DVD format by using Compressor without having the interlaced issue on the outcome? The stills in the Canvas look crisp but once exported to DVD format, the outcome images look interlaced. How can I best match the crisp look of the high resolution JPGs in time line when exported to DVD?
My Sequence settings match the image settings:
Frame Size: 1024 x 768
Pixel Aspect Ratio: Square
Field Dominance: None
Compressor: Photo JPG
I tried to export the sequence of img as an independent QT movie file by using Apple ProRes 422 output settings. The video file looks great. I then imported it back to time line into new sequence and exported into DVD format trying both: deinterlace and "same as source" setting. Both output DVD files still have the interlaced issue.
I also tried to work with JPGs converted to TIFFs on a different sequence with same as Tiff settings and the issue still persists.
I will appreciate any advices.
Thank you,
Izabela

Dear Nick,
Thank you, I understand now it is the aspect ratio issue.
Are you suggesting that I should use Photoshop or Graphic Converter to convert the 1024 x 768 to 720 x 480 prior to importing them into FCP seqence?
> Give the DVD authoring software the correct size:
I am using FCP 7.0.3 to create the sequence of images (there has to be specific timing and transitions), which I then export to DVD format by using Compressor.
Do you mean that I should set the FCP timeline sequnece settings to 720 x 480?
Please let me know. Thank you,
Izabela

Interlaced? (jagged lines) issue when burning a disc

I uploaded some standard definition DVD-R footage into my 2011 iMac (550gb). To get the DVD-R's vob footage into FCPX for editing, I first transferred the vob's to QT MOV's via MPEG Streamclip. I then imported it into FCPX as is (SD 640x480), then edited and completed my project without any issues or problems in FCPX.
My plan was to burn the finished project back to an standard definition DVD-R. I wanted to try it via four ways. 1) Burn the disc straight from FCPX. 2) Burn the project as an IMG to my hard drive and make the disc later. 3) Export the finished project as an H.264 QT MOV (at 640x480) and then burn the disc via Compressor. 4) Burn the H.264 MOV via Toast.
Here's the big problem: When it was time to either burn the project straight from FCPX to a DVD-R, or take my QT MOV of the same project and burn a disc via Compressor or Toast, the finished DVD-R, when played on a DVD player or in my Mac showed MAJOR interlacing issues (those jagged wiggly lines on people's bodies, especially during camera movement).
So what's strange is, the QT MOV files and the VOB files that I exported to my hard drive from FCPX (before actually making the disc) look and sound perfect. But when I try to burn the actual disc via FCPX, or Compressor, or Toast, the interlacing issues (jagged lines) appear every time. So it's obvious to me that there's something that the disc burning process, itself, doesn't like, or is having issues with. (I tried changing it Progressive and nothing gets rid of those jagged lines.
Any advice or help on this matter would be greatly appreciated.
J.

bobbymac1967 wrote:
I did all all that before,
All what…including chaging field order and de-interlacong in Compressor?
Then it's probably not interlacing.
Post a screen shot of a frame before you imported into FCP and another sceen shot shot after exporting.
(Or is you'd prefer, upload a short section to Dropbox so we can see it and test it first hand.)
I used h.264 because there was no alternative.
I don't understand that; if you export as a master file, you should have a whole bunch of codec options.
Russ

Compressor-failed mpeg4-quicktime error -50

My much loved Compressor software has been having issues since a crash a few months ago, resulting in a system back up.
Now, somehow I'm able to compress MPEG 2 files but I cannot compress MPEG 4 files.
The attempt immediately fails in batch monitor window and reveals the error message: quicktime erroe -50.
Does anyone have an idea why this might be happening and how I could fix it?
Thank you,
sean

The latest version of QuickTime is 7.0.2 and you'll also want to update to the latest Pro Apps support package (link follows for Mac OS X 10.4.X):
http://www.apple.com/support/downloads/proapplicationsupport30macosx104.html
You may already be up to date and even if not this may not solve your problem, but it would be a first step before trying other things.

AWESOME: Compressor 2 and 3rd Party Plugins

Hi all
I must admit there was an unexpected amount of positive interest to my detailed post last week on using Compressor and Final Cut Pro in tandem to encode different media types.
As a result, I would like to share the results of some of the research we have been conducting over the last week with the community. This has been research with respect to Final Cut Pro 5, and its integrated Compressor 2 workflows.
Let me recap the reason for the research.
In my opinion, one of the most powerful things about QuickTime is that it is not a media format, but rather a media architecture. It has had extensibility considered as a pivotal feature, from a very early point in development.
QuickTime allows addition of different formats via way of modules. Third party developers can literally produce a module to allow QuickTime to export media of any kind of format, no matter how foreign or how proprietary.
Some of the more popular additional formats and plug-ins available today:
Real Media - use the free Real Media export plug-in - check out:
 -- http://www.realnetworks.com/products/realexport/
Windows Media Option #1 - Popwire's - check out:
 -- http://www.popwire.com/productinfo.php?productsid=7
Windows Media #2 - Flip4Mac - check out:
 -- http://flip4mac.com/
After download and installation, these plug-ins allow us to export from any QuickTime enabled application: including Final Cut Pro.
But the strange thing, for me at least, was that we could export using QuickTime conversion in Final Cut Pro, but not via Compressor. Compressor v1 did not support QuickTime Export Component Plug-Ins.
Many people, myself included, were bothered by the additional workflow required to output to third party QuickTime Export Component Plug-Ins. It meant that Compressor couldn't be trusted to do everything And, for me, it meant the unenviable task of having to re-install the bane of my life: Discreet Cleaner 6
I had so wished I could bid the old crusty girl good-bye
Without access to QuickTime Export Component Plug-Ins in Compressor 2, an even bigger issue arises, as Compressor 2 now has distributed processing! And as such there are definite differences in performance when making the choice to encode to another format from Final Cut Pro:
File > Export > Export via QuickTime Conversion -- same as usual
File > Export > Export via Compressor -- now supports distributed processing
So, on opening up the Compressor 2 documentation, I see with great joy:
Installing QuickTime Export Component Plug-Ins
The export component feature in Compressor was developed to make it possible to add additional export plug-ins in the future. You would simply install the third-party software and then choose the corresponding output file format from the Encoder Type pop-up menu in the QuickTime Export Components Encoder pane of the Inspector window.
That said, I immediately got into touch with the following, and sought their advice as to whether their plug-ins would be supported in Compressor 2:
Real Media
At the moment neither QuickTime 7 nor Mac OS X 10.4 Tiger is supported by the free Real Media export plug-in, but they are working on it and expect to release an update soon.
Popwire
Whilst they are currently working on an update to enable QuickTime 7 / Mac OS X 10.4 support, I did get the following prompt and courteous reply from Albert Bruhner at Popwire:
We don't have any official support for that [ie. integration with Compressor 2] today. You are welcome to download and try though. The WMV-9 Component is available as demo which you are welcome to try.
We will start testing this though. But we do have our Compression Master which wouldn't sell if we did plug-ins that did all that with other programs. So we don't have any priority to do that.
[Continued]

[Continued from post above]
Fair enough, and thank you Albert for the prompt post!
Flip4mac
A much more positive and promising, and equally prompt response here from Joyce Garrett:
Yes, we're happy to be able to tell you that Compressor 2 supports the Flip4mac product family. You might want to download the Trial version of the Flip4mac WMV Studio/Studio Pro to test it.
The Trial version will allow you to play back one-half the duration of the source file and export a 30 second WMV file. Once installed, you will be able to export WMV files from Compressor 2 to test the functionality.
I'm sure you'll be pleased with the results!
I am sure I will be too, Joyce! Thank you.
So there you have it:
WMV-9 can definitely be exported via Compressor and Flip4mac's plug-in
WMV-9 might be exported via Compressor and Popwire's plug-in
Real may one day be exported via Compressor and Real's plug-in
I am going to be conducting exhaustive testing on these over the next week, and if there is interest, I will report the results in terms of quality and performance.
For me, it is very exciting, as we will be able to produce presets and job templates with groups of each of these, and apply them to sequences we encode.
Imagine a one step encoding job for a HD sequence that does the following:
Encodes to a self contained SD DV movie in NTSC and PAL
Encodes 3 versions in QuickTime/H.264 (High, Med, Low bandwidth)
Encodes 3 versions to Real (High, Med, Low bandwidth)
Encodes 3 versions to WMV (High, Med, Low bandwidth)
Encodes MPEG-2 and AC-3 for SD DVD
Encodes HD H.264 and AC-3 for HD DVD
Encodes a mastering/archival self-contained version for in native HD
Just send the sequence to compressor, apply a job template, and begin rendering. And vest of all, Compressor now has the smarts to farm out that work to all the spare Macs in the studio
And no more Cleaner! More time for lunch!
Man I love it I think it is by far the most significant update to all the apps in FCP Studio
I hope everyone gets to benefit from these excellent changes.
In the meantime, i will commence testing, and will keep you all informed!
Regards
Peter

DVD Lip-Sync issues on HDTV playback

Hi, was looking for info regarding lip-sync issues after burning a DVD in DVDSP. Playback on a monitor is grand, but playback on two HDTVs have shown the entire DVD, all tracks to be out of Sync by the same time. Is this anything to do with Progressive/interlaced fields? I know that HDTV and AV systems can have issues with the processing of Progressive streams and there can be a delay with the Video which can be adjusted in their system settings but i can't expect 1000+ people to all change their settings to accommodate my DVD! lol
I shot on DSLR 25P, edited in Premiere in 25P, exported then i imported into Compressor and dropped the DVD: Best Quality 90min preset on it (MPEG-2 Video, 720 x 576 (1,048 x 576), Dolby Digital Pro 2.0 at 192kps). Then imported them into DVDSP and burned the DVD. I can't see in the preferences or anywhere in DVDSP whether this is a Progressive or Interlaced project so i don't know what my final output is onto DVD. Perhaps it just follows what is imported as an asset and im assuming at the moment to change that i have to change Progressive to Interlaced somewhere ealier in the workflow.
Because I shot on DSLR 25P, edited in 25P i exported, after much trial and error, the files from Premiere as : Match Source HI-Bitrate:
H.264 (as source)
25P AVC Coding,
1,920 x 1,080 AAC,
Square Pixels (1.0)
VBR 2 Pass
48000 Hz, Stereo (L R),
6.32 Mbit/s
(For some reason when i tried to use Adobe Media Encoder for batch exporting nothing happened after it opened, so i chose all my settings from Premiere export and did all the files individually).
So just to re-cap, why am i getting Lip Sync issues when burned to DVD and played back on an HDTV? and how can i correct this issue?
Kind regards,
Sai Kelly
For anyone interested in the background:
The reason i chose the above settings was because I was having severe issues in quality of the .M2V file for the green screen sequences during interviews, particularly with people's hair when i chose to export from Premiere or Media Encoder with any kind of DVD settings. I spent a few days trying different types of exporting, methods and presets. This was the best version and i stopped once i acheived this result. Might have been simpler to continue to try a 720p version of the above before importing to Compressor. Here is the issue, you can see the 'snowy' hair problem:
some of the different settings i tried:
Ignore 'Quality 50' below, i changed it to 80 or 100 after the screenshot and before i clicked Export.
The "Match Source HI-Bitrate" gave me the best results (blue background re-added in After Effects):
Kind regards,
Sai Kelly

Hi Ann,
Thank you for your opinion, though i disagree.
As i said above I did try exporting directly from Premiere as Mpeg2 in many versions when i was attempting to solve the issue by changing the Bit Rate. But to no avail. The above screen shots were attempts to export a 'highest quality option' for re-encoding with a software designed specifically to compress. I don't like re-encoding as much as anyone else, but this was the only option left as Media Encoder didn't help and without beginning again and using Encore. The same would have had to happen with Encore anyway as there appears to be no Dynamic Link in Premiere Pro CC to Encore as there wasn't yet a version of Encore CC.....just checking there....After Effects and Premiere have new updates just released Media Encoder CC 7.1 which i will check out but still nothing from Encore.
I don't think you can help me with this particular issue, Ann and i'd like to hear from some other voices. Unless you have any thoughts or suggestions that will help with the Lip-Sync issue.
Thanks again,
Sai

Compressor 2.3 just released!

Compressor 2.3 addresses performance issues and improves stability. This update is recommended for all Compressor 2.1 users.
Seems like the performance is improved quite a bit (especially the UI). No more lagging here at least
Does anybody know more details about this update? Why did they skip version 2.2?

- Compressor 2.3 adds compatibility with new options for transcoding to iPod-compliant H.264 files.
- Compressor 2.3 addresses issues with deinterlacing quality for the fastest Frame Controls settings
Note: This improvement requires Mac OS X 10.4.7.
Apple has updated their Compressor Late-Breaking News PDF, where you can read more about this in detail.
Enjoy

Final Cut Pro generated an error / unexpectedly Quit w/compressor & Qmaster

Hello all I have Final Cut Studio 3. I am using the latest Final Cut and the latest compressor.
I have a Core i7 so i am trying to use all 8 virtual threads or at least four. However when I use the "This Computer" option in compressor it is not an issue. It will compress fine. However, when i use the virtual cluster i set up with QMaster i get the dreaded "Final Cut Pro generated an error or unexpectedly" and it fails. I am unsure what to do. Here are the circumstances:
When I to compressor from FCP and use "this computer" it is no problem.
When I send to compressor from FCP and try to use your personalized cluster (taking advantage of those expensive cores!) it won't work. it fails and give me the aforementioned error.
PS I know that I can make the file quick time self contained movie fm final cut and send it to compressor, but this program should work on it own without doing that.
I have enclosed a video which can be seen at:
http://www.youtube.com/watch?v=PYfvPvKI1Uk
http://www.youtube.com/watch?v=ZyKsw8ii5Ig

irtual Clustering works by launching multiple copies of the Compressor encoder, each of which needs access to the source media that you are compressing. This is fine if you are compressing from a source movie clip, as they can just open the file multiple times.
But when you export from Final Cut Pro, FCP can only communicate with one copy of the encoder - it cannot launch multiple copies of itself. Consequently, you cannot export to a virtual cluster from the Send to Compressor command.
A common misconception is that exporting to a QuickTime movie is slower. This is wrong - it is actually faster for two reasons - 1) it is faster to read the file directly than to request each frame from FCP and 2) you have access to virtual clustering. If your timeline is completely or partially rendered, deselect Make Self-Contained and the QuickTime export will be quicker.
Another issue is that you are using up all of your virtual cores, leaving nothing left over for the operating system. There are varying schools of thought on how many to choose, ranging from the total number of cores minus one to half the number of cores (the latter being Apple's official suggestion). Also remember that each instance requires at least 1 GB of RAM, and remember to leave some extra for the OS and running applications.

Compressor 4.0.5 "3x crash service down" w/Matrox MXO2 LE MAX

Hi Everyone,
Hoping to get some help on this issue...
When attempting an encode in the latest version of compressor 4.0.5 alongside our Matrox MXO2 LE MAX hardware compressor. (using the Matrox MAX compressor presets) we encounter the following error "3X crash service down" I should note that this issue is only happening in Compressor 4 AND when using the Matrox presets.
When using the custom Apple presets or using Compressor 3, there are no issues, so we know the hardware is working)
The Matrox MXO2 LE MAX hardware is all up to date (firmware 35.2, software 2.5.0.0035)
After much googling and forum searching here are the troubleshooting steps we've tried;
-updated to latest software/firmware for our Matrox encoder
-unistalled flip4mac
-reset "background processing" in compressor
disabled "display job thumbnails" in compressor prefs
Any ideas or suggesstions from people who have run into the same issue would be much appreciated.
Thanks everyone!
-Hasi

Hi Everyone,
Hoping to get some help on this issue...
When attempting an encode in the latest version of compressor 4.0.5 alongside our Matrox MXO2 LE MAX hardware compressor. (using the Matrox MAX compressor presets) we encounter the following error "3X crash service down" I should note that this issue is only happening in Compressor 4 AND when using the Matrox presets.
When using the custom Apple presets or using Compressor 3, there are no issues, so we know the hardware is working)
The Matrox MXO2 LE MAX hardware is all up to date (firmware 35.2, software 2.5.0.0035)
After much googling and forum searching here are the troubleshooting steps we've tried;
-updated to latest software/firmware for our Matrox encoder
-unistalled flip4mac
-reset "background processing" in compressor
disabled "display job thumbnails" in compressor prefs
Any ideas or suggesstions from people who have run into the same issue would be much appreciated.
Thanks everyone!
-Hasi

Compressor "Error" whenever using QuickCluster

Whenever I try to export to Compressor from FCP and use the virtual cluster I created with Qmaster (following Ken Stone's instructions), it never works and I always get an "error." In addition, when I go back to FCP, it is always hung up, requiring a forced quit. If I use "This computer" instead of the virtual cluster, everything works fine. I know I can always use "This Computer", but I would like to use the cluster and shorten compression time. Any ideas on what is happening?
I am on a 2 x 2.8 Quad core Intel Xeon running 10.5.6 and FCP 6.0.5 and Compressor 3.0.5.

This issue has been discussed a number of times in this forum as well as the QMaster forum. If you want to use a cluster, you'll need to export either a reference movie or a self-contained movie.
http://discussions.apple.com/thread.jspa?messageID=8766854&#8766854

How do I reinstall Compressor 4 from the App store?

I am at my wits end with C4. I think it's a piece of junk and will not work. I am now trying to reinstall it to see if that helps but I can't see how to do it since it came from the App store. Please help!

Hi Andy, yep you can remove MAC app store apps as described in this thread. (maybe not need to though) Yes you just ALSO manually go and remove these files/objects as well which pretty much does what a formal uninstaller would do... Yes... You COULD just manuall remove/delete these compress.app objects first...
/Applications/Compressor.app
~/Library/Application Support/Compressor (this is where all your customised destination and settings are maintained)
~/Library/Preferences/com.apple.Compressor.help
~/Library/Preferences/com.apple.Compressor.LSSharedFileList.plist
~/Library/Preferences/com.apple.Compressor.LSSharedFileList.plist.lockfile
~/Library/Preferences/com.apple.Compressor.plist
~/Library/Preferences/com.apple.Compressor.plist.lockfile
~/Library/Caches/com.apple.Compressor
oh and while your there you ought to get rid of ~/Library/Application Support/Apple Qmaster too!
Yeah you could do that and then you COULD go back to the MAC APP store and install it again (no purchase btw).
yes you could do all that and still end up with Compressor not working like you want.
BUT I WOULDN'T do it as a first response to locate and identify what is causing the issues your are experiencing.. fix those first......
I'd propose that you might look at a less drastic approach. Recently there has been some over xmas / new year activity on this Compressor forum that has identified failures and non functioning stuff in Compressor and Qmaster. THese issues are most likley limited to the particular workflow and environment.
Thus I'd propose you might begin simply by isolating and identifying the non functioning bits of compressor.app and your workflow and setup to those on this forum. Chances are that you will have it working sonner than later.
I'd further propose to you that if you looked throiugh ALL the items in the package contenntof /Applications/Comressor.app that you would NOT FIND ANY ITEM that has been modified recently that was not from a software update. In short, a reinstallation implies tha the .APP and relevant items have been corrupted somehow and need to be reinstated/fresh from an installation.
I'd also reckon that if you can post what particulaly doesn't work with Compressor.ap V4 and Qmaster V4 (if you use clusters) that someone or group on this firum can likely help ya out.
Yes its likley that ripping out Compressor.app V4 adn its associated structures I have identified above will likley let you initially use it. HOevere it is more than likley some state residual state information or some workflow item (a crook bit of source... who knows??) will likely lead you back to the situation you are in now.
AS been posted many times by various compressor.app V4 users on tis forum, you ought to look initially at the logs in:
~/Library/Application Support/Apple Qmaster/Logs
/var/logs (via console.app)
There are some very 3rd party good tools for doing a lot of the "cleanout FCP SUITE stuff.apps". Chances are at this stage you dont need to go that route..
ANother positive reason for this approach is that you will gain an insight into Compress.app + Qmaster + Motion +FCPX marriage. You'll probbaly also turn soemthign up that is helpful to the rest of us. This happens a great deal me think!
Check out the logs above and also itemise what the issues actually are.
You could also search (trawl) this forum and also that at COW for compressor related issues. Choose wisey what you review as there is a lot if uinformed workarounds out there too..
Post your results so it may help others.
Warwick
Hong Kong

Compressor V 3.0.5 issue

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