Computer authorization problems

when i try to play songs that are purchased from my other computer it says that this computer is not authorize so i type the id and password and then it says i am authorized but when i try to play the song it once again says i am not authorized and if i try to authorize again this happens every time. can anyone help?
thx

iTunes is broken. We all know it, but it's not a big enough problem for a fix. I've been an Apple computer user since the early 80's and I've done everything I can think of to fix this, but there's not help for it.
Just tell me what file to delete or give me a way to go back to the unbroken (pre iPhone) version of iTunes, please!
We did pay for this music that is now held hostage to this bug.
Don't forget about the new and improved Quicktime. It's broken, too!

Similar Messages

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    Any insights?
    Thanks

    hi Shelsta!
    your issue is beyond my competence to fix ... but i did some asking around on your problem. it's plausible that you might have accidentally ended up creating two different ITMS accounts.
    whatever the underlying cause of the problem, it's worth emailing ITMS Customer Support and outlining your situation to them. there's a contact form at the bottom of this FAQ:
    iTunes Music Store Customer Service: authorizing your computer
    love, b

  • Computer Authorization Problem

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    I do not know if I have another id from the way past. And I do not know how to find it if I did. Any ideas?

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  • I backed up my movies and rebuild my computer, and after making sure i'm using the latest version of itunes and quicktime and and making sure i still had spare computer authorizations, i still get error 23132.  Please help.

    I backed up my movies and rebuild my computer, and after making sure i'm using the latest version of itunes and quicktime and and making sure i still had spare computer authorizations, i still get error 23132.  Please help.

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  • ITunes computer authorization failure ( tried all fixes )

    Computer authrization problem in iTunes
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    This is a real problem of the apple community and apple should do something about that, as we are paying gold to buy their products. The support should be faster. This has been going on for a while now.
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    Equip : Macbook Pro, Mac mini (Non active ), iPhone ( Non active ), iPad Air

    Doublechecking. In the course of your troubleshooting to date, have you also worked through the instructions from the following document?
    iTunes: Missing folder or incorrect permissions may prevent authorization

  • Upgrade authorization problems

    I've upgraded to 7 and itunes is telling me that I don't have access to 350+ songs due to authorization problems. These are all songs that I've purchanced on the same computer that I've upgraded. They are counting this as a compter transfer? I don't want to lose the rights to the songs that I've paid for because I've upgraded the media player! Any help here? I hope that there is an easy fix to this.
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    I have finally solved the problem myself. iTunes email support suggested that I rename my /Library/Preferences/SystemPreferences folder and reboot. The idea being that the error was a network problem and the reboot would repopulate the defunct SystemPreferences folder. Of course this will hose all of your network settings as well. Unfortunately my SystemPreference folder didn't repopulate correctly. I was left without access to the AirPort and no way to reconfigure it through the GUI. This is where iTunes support pawned me off on applecare, who was also unable to resolve the problem. They wanted me to mail them my macbook and wait 7 days for them to have a "product specialist" reinstall the OS. So, I reinstalled the OS myself. No luck. Having saved the old SystemPreference folder I began swapping out some of the old files for new, eventually finding a combination that allowed for iTunes to authorize purchases and the AirPort to be configurable. In the process I learned a bit about the .plist configuration files OSX uses. If you have the same problem I did, save your old preferences.plist file and make certain the new airport.plist points to the correct alphanumeric identifier for your airport.

  • ITunes repeatedly prompts for computer authorization for only one song

    I already tried apple recommended resolutions but unfortunately they were not my resolution. Only one song after purchasing lots of others cannot be played because it asks computer authorization. I'm using windows 7 and itunes is the most recent. Now no one in apple is replying to my email. Did anyone have the similar case like this and solved,, please suggest the solution!

    I just solved by myself. I signed on to another computer's itunes and downloaded the song. It looks like no better solution out there. I hope anyone else who encountered the same problem - for the first time and frustrated badly like me - get help from this.

  • I have copied my iTunes library onto a new computer, but when I play back the songs there seems to be random "miss" or "drop out".  No probs with old computer, just the new one.  I'm onto my third new computer - same problem.  Any suggestions please?

    I have copied my iTunes library onto a new computer, but when I play back the songs using the new computer, there seems to be random "miss" or "drop out" during play back, similar to a small scratch on a vinyl record.  Although when I play the same song over again, the "miss" occurs in a different location during the song.  No probs with old computer, just the new one.  I'm onto my third new computer - same problem.  Any suggestions please?

    You don't say which version of iTunes you are using, but the symptoms you describe have been encountered by some users with the 64-bit version of iTunes 12.1.
    There is an alternative version for 64-bit editions of Windows here:
    iTunes 12.1 for Windows (64-bit — for older video cards)
    that seems to address the most of the playback issues that some users have been reporting with the full 64-bit version of 12.1.0.77 - including problems with Bluetooth speakers where either sound is degraded or completely absent.  The alternative installer here is the same architecture as most previous "64-bit" versions of iTunes, i.e., a 32-bit application with a 64-bit installer.  The "for older video cards" label appears to be something of a misnomer as some people have reported that this corrects problems found on current / high-spec systems.
    Some users have reported that after installing this alternative version it is necessary to adjust the "Play audio using" selection (normally to "Direct Sound" rather than "Windows Audio Session", though this may vary based on your audio hardware/drivers) in Edit > Preferences > Playback to restore glitch-free audio (one part of the reported symptoms is that the "Direct Sound" choice isn't available, usually in Windows 8).  It may also be necessary to ensure that your Bluetooth speakers are active and selected as the default audio device before you run iTunes.
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  • I need to deauthorize three computers I no longer own, but keep my computer authorization for my current computer and add a new laptop. Is there a way of doing this without having to unauthorize my current desktop which is my main music storage devic

    I just purchased a new Win 8.1 laptop and want to authorize it for my iTunes library. I operate this library on a Win 7 desktop. I have three other Windows computers that I no longer own which were authorized under my iTunes account, but I can't unauthorized them because they are broken or sold. I want to have Computer Authorization for just my current desktop running Win 7 and my new laptop operating Win 8.1. How can I selectively unauthorize a computer if I no longer have it in my possession, and if I have to unauthorize all of my computers, how do I get my iTunes library of music back onto my current desktop system?

    Deauthorizing the computer will not remove the content from your library. You deauthorize all, then authorize the ones you want. See this support document. Deauthorize your computer using iTunes - Apple Support

  • How I fixed my authorization problem

    There have been many posts on the authorization problem that has cropped up since the latest update of iTunes, and there doesn't seem to be universal cure. I fought it myself for a couple of weeks, and recently fixed it on my PowerBook and thought I would share it with others.
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    I don't know if this will help anyone, but if you're struggling with it and you have a .mac account, give it a shot and it might work.

    The fact that you saw no glitches while running Logic before applying the update means almost nothing because that uses only a small subset of system resources. Far more significant is that Safe Mode restored some missing functionality: because it disables non-essential items like user fonts, third party drivers, & so on, it points to problems in those areas.
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    I strongly suggest you learn from your unpleasant experience & do the same. I have had far fewer problems with Macs than with PC's, but nothing is 100% reliable to begin with. Changing the OS software part way through the tour is just asking for trouble, no matter how reliable that has been in the past. Even if the budget allows for nothing better than a stack of burned CD's & a couple of consumer grade CD players, no professional tour can afford to be without some fallback strategy in place. That should be self-evident & require no warning from Apple or anybody else.

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