Computer can't connect to Zen MicroPhoto. Strange sou

When I connect my Zen MicroPhoto to my computer's USB port and turn on the Zen Micro Media Explorer, it'ssaid my device is not connected (although it had). And usually?when you connect a USB device, there's a high-pitched beep followed by a low one, but with my Zen it is 3 low beeps consecuti'vely. I've already tried other USB device (my thumbdri've) and it works and sounds normally. Any suggestions?

Run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Computer can't connect to Zen MicroPhoto. Strange sou

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