Computer can't read Premiere Elements 9 disks?

Hello, I just purchased Adobe Premiere Elements 9 through Amazon and every time I insert the disks into my computer, it just ejects them because the type of disk "cannot be read". I was wondering if anyone could point me in the right direction of fixing it? I've tried everything - uninstalling the disk driver and rebooting.. deleting the registry files.. etc. My computer is fairly new, I bought it brand new from HP in August 2010. I'm running Windows 7 64 bit. It reads every other CD & DVD I've tried, but not the Adobe installation disks.

OK, we've ruled out the wrong platform for the disc.
Does your multi-drive read other DVD's fine?
Is there an updated firmware version available for it? If so, that would be my next step.
If that does not allow it to read the DVD's, then it sounds like you have faulty media. I would immediately contact Adobe, and have your invoice number handy. They should send you replacement discs.
Good luck,
Hunt

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