Computer cannot discover my apple wireless keyboard.

I watched the youtube show about how to connect apple wireless keyboard to pc, and I did it step by step. But pc can't dicover the keyboard.
The keyboard is able to connect to ipad and iphone.. so it is turn on as "discoverable".
Someone help please??~~ Thanks!

Hi Heleny,
Sorry to hear about your trouble connecting the keyboard. What version of operating system do you have? You are trying to connect it with bluetooth correct?
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Similar Messages

Cannot get new Apple wireless keyboard to pair

I've followed the "how to" document but it does not work -- I'm assuming those instructions applied to the previous generation apple wireless keyboard, but not the new aluminum series.
When I "Add new connection" (either Express or Custom mode) a dialogue box pops up asking me to enter a PIN on the keyboard and press enter. I enter the number given, but I get an error message that authentication "went wrong." I've heard that I need to enter a PIN of 0000 for the keyboard to work, but the Toshiba Bluetooth stack doesn't seem to want to let me choose my own PIN - it always chooses for me.
I have uninstalled the Toshiba stack and tried the XP SP2 stack -- it works with the new apple keyboard when a PIN of 0000 is used. Unfortunately, the XP SP2 stack doesn't have the other profiles I need so I can't really use it.
Has anyone figured this out?

So you have entered the according PIN code into the Bluetooth keyboard (not the PC keyboard ! ) and "Link Level Security" was enabled - Is this correct ?
Which Apple keyboard model do you use ?

Apple Wireless Keyboard

I cannot get my apple wireless keyboard to work. I changed the batteries and now I can't get it to pair. When I go into set up bluetooth device I click on find keyboard and it shows nothing found. When I click other device it recognizes it but when I type in the passkey (number on the bottom of keyboard) it will not pair. Please help..

Are you using the new wireless keyboard, or the older version?
I am having similar problems with my wireless keyboard. One day it just stopped working. I took it in to the Genius Bar, and they couldn't figure out what was wrong with it either. They replaced it for me. My new one still won't work. It is strange, because my computer recognizes the keyboard, and it seems to be paired. When I type on the keyboard, it is as though the computer recognizes it as a mouse - the cursor jumps around, and if I hit the "I" key, it "clicks" as though the mouse were clicked.
Unfortunately, I am now back at school in Santa Barbara, and there are no Mac stores to visit. Furthermore, I am no longer covered by phone support (you'd think that the wireless keyboard would be covered... no such luck.) Have you had any luck with your problem?

Connect multiple 2 apple wireless keyboards to one imac computer

How to connect several apple wireless keyboards to one imac? Ive got 2 apple keyboards that I want keep and use in different rooms (have more screens connected there). I manage to connect my logitech edge keyboard and mouse in addition to the already connected apple magic mouse and apple wireless keyboard. But it does not seem as if the imac will accept another apple wireless keyboard?

Hello Steve:
I have not had a similar problem so I am fishing a bit. I think the problem is rooted in what I thought in my previous post.
Now, how to fix it?
Try this:
Go to system preferences>bluetooth. Delete any KB entries there. Trash a preference file (com.apple.bluetooth.plist). Be sure that on and discoverable are checked in the BT preference pane. Restart your computer.
Hopefully, whatever KB you have turned on will be "discovered."
Barry
.

Apple Wireless Keyboard on Mac Mini Core Solo CANNOT be found !

Hi,
My Apple Wireless Keyboard (non-aluminum)was working perfectly with my Mac Mini core Solo. I had to change the battery and after that I cannot connect to my Mac Mini.
I tried:
1. Update the Bluetooth software (from the downloads from Apple.com).
2. Remove all the keyboard definitions in the System Preferences, Bluetooth.
3. When I try to connect by selecting Keyboard in the Bluetooth Assistant, I won't get any device.
4. When I try to connect to any device in the Bluetooth Assistent, I'll see the only Apple Wireless Keyboard I have, but then pairing failes.
5. Only by using a USB keyboard I could enter my MacMini.
Questions:
a. How all of a sudden this can't work ?
b. How to I "reset" the keyboard ?
c. What can I do ?
Thanks in advance.
Rokesh

i am having this exact same problem. Keyboard isnt seen if I select "Keyboard" in the bluetooth setup assistant, but if I select "Any Device" then after a moment "Apple Wireless Keyboard" shows up in the device list but it will refuse to pair, saying it doesnt have any configurable services.
Any tips or help would be greatly appreciated.

I just bought a new Mac mini but cannot complete the set up and I could not pair my apple wireless keyboard with mac min. Can someone help?

I just bought a new Mac mini but cannot complete the set up, as I could not pair my apple wireless keyboard with mac min. Can someone help?

Bluetooth: How to set up your Apple Wireless Keyboard

My MacBook pro stopped connecting to my apple wireless keyboard a while ago. Since it won't connect to a second one, I suspect it's a computer issue. Software thoughts? Updates I've missed? Thanks

About a year ago, my computer and my keyboard stopped connecting. I attributed it to a failed keyboard. Didn't use it much.
Tried today with a second apple wireless keyboard, and it won't connect via blue tooth, either.
Could this be a software/firmware issue that it well known? Or the bluetooth card on my computer is dead?
Thoughts?

And, I get a message saying that the "device does not have the required services."
Thanks again.

Win7-64 intel computer apple wireless keyboard

I have a (1st gen?) apple wireless keyboard.
I had previously used it quite successfully in my intel e8400 Vista 32bit computer. (Kensington bluetooth dongle)
I recently built a a Win7 intel Core i7 64bit computer. (Home premium)
I tried the same (older model) bluetooth dongle and pair up the same wireless keyboard. No Go.
When I call Kensington, they swear it is just that I have an old model dongle and a new dongle will fix it up right, no problem. So......I order the dongle, wait a week and install it. No Go.
Interestingly, the Win7 computer finds the keyboard, identifies it as an apple wireless keyboard, and asks for the pairing code. I type in 1234 or 0000 (on a plugged in keybaord) and then the circle spins...and spins. Finally one of two things happens. Either the bluetooth tells me the keybaord timed out, or it says the incorrect code was entered.
A phone call and inquiry to Apple sales staff and they say that the "tech guys" say that due to "improvements" the new apple wireless keyboards will not work with anything but an apple computer.
I just find that a little hard to believe. since it is bluetooth, and the older keyboard (that has not therefore been "improved"), the switch from 32 to 64 bit shouldn't make an difference should it (radio signals is radio signals, right?)? and the Vista to Win7 switch should not matter either?
First question, Am I putting in the right pairing code?
Second question, any thought on whether this is possible or not?
Your thoughts, suggestions, etc., are appreciated in advance.

Hi Heleny,
Sorry to hear about your trouble connecting the keyboard. What version of operating system do you have? You are trying to connect it with bluetooth correct?
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Downloaded iOS5 to my IPad. I want to connect Apple wireless keyboard. I cannot find BT selection under Preferences as I could on Los iOS. Where do I find BT now?

How do I find BT on IPad using new iOS5 so that I can connect Apple wireless keyboard?

Under Settings
General
and you'll see it there with network, bluetooth and itunes wifi sync

My Apple wireless keyboard cannot pair with ipad 2012

My Apple wireless keyboard does not work with both of my( and my wife's ) new iPads 3. It's failed to pair with them.
It does work with my original iPad. What should I do ? Thanks

iPad: Using Bluetooth headsets and keyboards
iOS: Third-party Bluetooth headsets, headphones, and keyboards

I have 2 Apple Wireless Keyboards (old style, not flat) that will not pair.

Hello.
I own a MBpro, A Mac Pro, and a Mac Mini. I have 2 Apple Wireless Keyboards (the old style with the extended keyboard and transparent case with white keys). Neither keyboard will pair on any system.
The Macs see one of the keyboards just fine but refuse to pair it when I type the 8-digit pass phrase and the return key. Also no luck if I try without a passkey. The other keyboard cannot even be detected by any system.
Is this keyboard design just plain defective? This is the third one (there's also one at work) that refuses to pair. If I have to purchase another one, then this one will end up smashed on Apple's showroom floor. I've about had it with these things.
Please help if you can.
----------S

Hello Steve:
I have not had a similar problem so I am fishing a bit. I think the problem is rooted in what I thought in my previous post.
Now, how to fix it?
Try this:
Go to system preferences>bluetooth. Delete any KB entries there. Trash a preference file (com.apple.bluetooth.plist). Be sure that on and discoverable are checked in the BT preference pane. Restart your computer.
Hopefully, whatever KB you have turned on will be "discovered."
Barry
.

My Apple wireless keyboard won't connect to my Mac mini any more.

My Apple wireless keyboard won't connect to my Mac mini any more. Going through the Bluetooth Setup Assistant doesn't help - the computer finds the keyboard, but when I type in the pass code it fails to pair with it. The green LED on the bottom of the keyboard flashes twice at roughly two-second intervals. I've tried replacing the batteries and this has had no effect. I have all the latest software updates installed.

Welcome Cheirhandrea!
There are easily hundreds of variants of the iMac dating back to 1998. Many of the pre-2006 iMacs this forum covers cannot support an Apple wireles keyboard. Because this model has been in production for so long, it is important for you to let us know as much about your computer as possible so someone won't give you information that may not be appropriate to your iMac variant.
So we need to know:
1) Your processor type and Mac OSX version, both available by doing "About this Mac" from your Apple menu at the left end of the menu bar:
2) The make and model of the keyboard.
I asked for your Mac OS version because "iOS" as currently shown in your equipment profile cannot run on any Mac computer, only Apple's mobile devices. Once you get the OS version from "About this Mac," please change your profile to avoid further confusion and get help faster without the delay of someone having to ask for clarification before they can start helping.

Apple Wireless Keyboard for Windows Vista

I recently bought an Apple Wireless Keyboard and a Kensington micro USB Bluetooth adapter for my Windows Vista laptop. The initial steps to configure the keyboard were straightforward and I did not run into any problems. Within a few hours after setting things up, I ran into the following problems:
a) The Apple Wireless Keyboard would disconnect randomly, sometimes mid-typing.
b) After functioning normally, a key (usually 'f') kept repeating.
The only way to solve both problems was to hold the power button on the side of the keyboard for a few seconds until the power light turned off. Then I had to hold down the power button again to turn it back on and it would automatically reconnect. The keyboard would work fine for a few minutes, only to have the same problems return later. The problems seemed to occur more frequently when I left the keyboard alone and did not use it for a few minutes.
The Solution
I become quite frustrated and was on the verge of returning the keyboard. As a final effort to fix things, I removed the Bluetooth drivers and reinstalled newer drivers. Here's how I did this:
1) Go to Start > Control Panel (Classic View) > Keyboard.
2) In the keyboard menu, select the 'Hardware' tab and select 'HID Keyboard Device'.
3) Click 'Properties' and then select 'Change Settings' and click 'Continue' at the security prompt.
4) Select uninstall.
5) Go back to the Control Panel and go to 'Programs and Features'. Locate the program you installed with your Bluetooth adapter. (Mine was Toshiba Bluetooth Stack. If your computer has built-in Bluetooth, you can probably skip this step.)
6) Uninstall the Bluetooth program.
7) Restart the computer.
Hopefully by this point, Windows will prompt you by saying that it has discovered new hardware and is installing the software for it. It should then display a Bluetooth icon in the notification area (bottom-right by clock). Right-click it and select add new device or view connected devices. Then simply run through the steps to connect your keyboard. Make sure you turn on the keyboard before you run through the setup.
After going through this procedure, I have not had any problems. The repeatings keys and disconnections have both subsided. Before playing around with the drivers, I suggest copying the drivers to a safe location or creating a Restore Point so you can always revert your changes.
Hope everything works out!

Hello,
I am having the exact problem you were having. Is it possible to apply Apple's new firmware update to the keyboard and have it function with the PC? I called the Applestore, and the sales rep told me that the keyboard did not save the firmware on the keyboard itself. Is this true?
Any and all help would be greatly appreciated.
Thanks!

Apple Wireless Keyboard help needed

My wife's computer is a 24" 2.33ghz Intel Core 2 duo iMac, 2gb ram, OS 10.4.9
2 days ago her Apple Wireless keyboard stopped being recognized by the computer. When I turn it on the light blinks, but the computer never recognizes it. When I go to the bluetooth setup assistant and try to manually setup a "keyboard", it never recognizes it.
However, if I try to setup "any device", the keyboard shows up in the list, but still cannot be paired with. I am using the wireless mighty mouse, it still works perfectly fine.
I have not done any updates on this system in weeks, 10.4.9 was updated on March 17th, the keyboard did not go down until 48 hours ago. (I know, it could still be a software conflict/issue, but each day after a change it usually becomes less likely)
No other software has been added to the computer since the updates in mid-March, and as I said the keyboard is recognized if I set up any device, but not cannot be paired with. Nothing was moved, installed (hardware or software) or dropped, so I am stumped.
Have reset the PRAM, SMC, turned bluetooth off and on, changed keyboard batteries, deleted the bluetooth prefs (as per macfixit article) all to no avail.
Any ideas before bringing in for service would be welcome.

Me too, the exact same symptoms. It may help troubleshooting to know the following:
- The same occurred with a PPC G4 Mac mini running Mac OS X 10.4.8 (could even have been 10.4.7, can't remember). Problem persists after updating to 10.4.9.
- The behaviour is exactly the same on an Intel Core 2 Duo MacBook 2.0 GHz running Mac OS X 10.4.9.
- The problem started after the batteries went completely flat.
I've checked with the Bluetooth utility from Developer Tools; the keyboard is alive but reports itself as "Unknown".
I wanted to try updating the keyboard firmware using the Apple Wireless Keyboard Updater 1.1 (http://www.apple.com/support/downloads/wirelesskeyboardmousefirmwareupdate.html) in the hope that it would make the keyboard report itself correctly again. But the updater just crashes in 10.4.9 (or Tiger in general), because it uses a private framework that has apparently been removed.
I borrowed Panther installation disks from a friend to run the updater, but I can't boot even my mini with them because it shipped with Tiger.

Wacom Tablet causes Apple wireless keyboard to stop working.

My Wacom tablet/pen causes my Apple wireless keyboard to stop working. While working on a photo in Photoshop using my Apple (usb) mouse to make selections the keyboard works fine. When I use the Wacom Pen to make selections, not immediately but anywhere from five to ten minutes into it, I hear what sounds like a chirp from my computer (Mac Pro) and my keyboard stops working. The command, option, control and direction keys still work but not the number and letter keys. I have to connect a spare Logitech keyboard via USB in order to continue and not loose my work. After awhile I will hear the chirp again and the Apple keyboard will start working. This will continue to occur at irregular intervals. Without the spare keyboard I've had to reboot my computer (loosing all the work on the photo) to get the keyboard working again, but only for it to reoccur. Any suggestions to fix this would be appreciated.

The Mac inherently keeps all input methods active, such that you could type alternate keys on alternate keyboards.
If you have third party add-ons that might change the way Bluetooth works, those would be the primary suspects.
Be sure all your Drivers are completely up-to-date, and batteries in battery-powered devices are still strong.
Bluetooth uses the same part of the frequency spectrum (but a different modulation technique) as cheap WiFi Routers, baby monitors, and microwave ovens. if you live in a busy apartment building, there may be very high levels of interference.

Computer cannot discover my apple wireless keyboard.

Similar Messages

Maybe you are looking for