Computer cannot read AirPort Extreme CD

I just bought an AirPort Extreme 802.11n router. I set it up just fine with the included CD on my main PC, which the router is connected to.
Unfortunately, my MacBook Pro will not read the included CD (not a cleanliness/scratch issue since the PC reads it perfectly). What is problematic is that the software to upgrade my AirPort wireless card to use the 802.11n standard is supposed to be on that disk--so I'm stuck with 802.11g (which my Network Utility confirms).
So, 2 part question:
1) How can I get my wireless card to upgrade to 802.11n?
2) Is there any other software on the disk that would be helpful, aside from the aforementioned (n) upgrader, that I should get access to?

Not sure if you got this resolved or not, I had a similar problem. I would get an error message when I would try to install the Software that came with the Airport Extreme. The problem I found was that my computer already had Bonjour installed. So my guess is that your Mac computer already has this software installed. When you initially start setup you can diable installation of Bonjour. You did mention it won't read your disk, so this may not be your problem but wanted to mention it.

Similar Messages

Macbook cannot find airport extreme to configure it

macbook pro cannot find airport extreme to configure it to join an existing network.

By default, the AirPort Express Base Station (AX) will be broadcasting a wireless network with a name like, Apple Network NNNNNN. Be sure that the MBP is connected to this wireless network BEFORE trying to access with the AirPort Utility.
If this still doesn't work, try temporarily connecting the AX directly to the MBP by Ethernet, and then, try accessing it with the AirPort Utility.

No computer to configure Airport Extreme

I dont have computer, so I use my parent's computer to setup airport extreme and now I'm back home with the router (with all the setting and passwords I choose) and when I connect airport extreme, my wireless toys (iPod, iPad, Apple Tv) can't use my network. They detected the airport extreme's network, but I can't use the network. To write this message I have to use my old router.
Anyone?
Thank you.

Did you follow the instructions that I already posted above?
You need to start over again with a Factory Default Reset
Then connect an Ethernet cable from one of the LAN <-> ports on your router to the WAN port (circle icon) on the AirPort Extreme
Then tap Settings on the iPad (home screen) and then tap Wi-Fi
Look for a notice to Set up an AirPort Base Station
Tap to allow AirPort Utility to (automatically) configure the AirPort Extreme

Why itune and my computer cannot read my iphone?

why itunes and my computer cannot read my iphone when i plug it into my computer?

Try http://support.apple.com/kb/HT1808

Powerbook cannot detect Airport Extreme base station

I bought a new Airport extreme and cannot connect to it wirelessly. I called and tried to do everything to fix the problem but ended up having to have a replacement Airport sent to me. The new one arrives and same problem. I can see other wireless networks but cannot see the one from mine. When restarting the base station, I see my network for a second but it goes away and I can't connect to it. I'm thinking it might be my computer but I can see other networks... any suggestions on how to rectify the problem?

Ok, thanks. I can only see, at this time, five choices:
Try each step one-at-a-time, until successful. After each step, try accessing the AEBSn via Ethernet.
o Shut down the AirPort Utility, and then, restart it.
o Unplug the AEBSn, wait at least 5 minutes, and then plug it back in.
o Reinstall the AirPort Utility on your PC to rule out any issues with the initial installation.
o Install the AirPort Utility on another device (PC or Mac) to see if it can access the base station.
o Perform a "hard" reset of the AEBS.

CANNOT ACCESS AIRPORT EXTREME after reload opsys

I'm using macbook 10.4.10 and my safari browser started blowing out whenever I tried to watch a YouTube video. As soon as my mouse would touch any link, the browser shut down. I reloaded my 2 original operating discs, but now my airport extreme is greyed out. When I try to click on my network to access it, I am unable to. I reloaded my airport disc, but nothing has changed.
(I am writing this from my DH's computer because I cannot access the internet.)

I've tried to install the Airport Enabler .pkg and "errors" shut it down.
I can find my network listed, but the bottom right button is greyed out, even after I enter my password.
I opened ::something:: in System Preferences to be sure "Automatic" was selected (it was) and I've also tried entering "11" in this area, no go. There seems to be a password problem, while in this area, I turned on "view password" and there was a string of random characters a mile long.
I thought MAC computers couldn't be hacked?
How can I resolve a password problem when the WPA wireless security (and ALL securities) have "OK" greyed out?
Why would reloading my original operating system discs cause my wifi to change?
Who would I phone to resolve this lack of internet access problem???

Cannot detect airport extreme from windows 8

I launched airport utility, airport extreme is seen, the base station with name and ID (which is the mac address) is shown. Attempting to "detect" this airport fails, error code -4 is the only result. Every time. It seems I have internet connectivity. But I want to manage it from my windows 8 machine so that I can assign a WEP (or WEP2) password.
Why the failure to detect?
Ed

I have the 1st gen AX, so it is 802.11 a/b/g - I should have mentioned that from the git-go. So I am not liking that airPort utilities on Windows supports base stations with 802.11n only. Hmmmmmm ... Another Apple product I can bring to the electronic recycling center in town? I haven 't used this AX for a couple of years, decided to bring it out of disuse to extend wireless to my shop. Too bad also, that it cannot be managed by my iPhone or iPad.
I'll seek out a friend with a Mac computer. It will still configure an ancient AX, non?

Airport Utility CANNOT find Airport extreme? HELP!

I just bought a Airport Extreme (802.11n) and my Airport is just blinking amber... When I launch Airport Utility and scan for a wireless device it comes up with nothing. I cannot get past this step to setting up the Airport Extreme. Any help would be appreciated!
What am i doing wrong? I have a feeling the Airport is not sending a signal out... is it defective? HELP.......

Welcome to the discussions!
The AirPort Extreme broadcasts a default wireless network with a name like Apple Network xxxxxx, where the 'x" can be either a number or letter. Look for this network and log onto it (there is no password required). Then open AirPort Utility to see if it can communicate with the AirPort Extreme.
You may need to restart both the AirPort Extreme and your computer.
An alternate (and probably better) method is to temporarily connect an ethernet cable from your computer to one of the LAN <-> ports on the AirPort Extreme to establish a direct connection. You can disconnect the ethernet cable when you have the AirPort Extreme configured.

Cannot configure Airport Extreme ...

Hi,
I have purchased a Mac Mini together with an Airport Extreme (AE). I am still using a wireless router from D-Link and want to switch to the AE. It was possible to configure everything very easily with D-Link by using a browser and the IP http://192.168.0.1.
Q1: Is there such an IP for AE? (This seems to be kind of standard with other brands!)
Towards Internet I have to simulate a specific MAC (hardware) address. Otherwise I don't get an IP from my Internet provider. I found nowhere in the AE Utility where I could set that value.
Q2: Is it possible for AE to simulate another MAC address than its own? How? (This also seems to be a standard with all other brands, so I hope Apple supports this feature!)
Somehow I cannot get the wireless functionality of AE to work. My WinNT Dell notebook cannot find the wireless network that is established by AE.
Q3: Is this problem because AE has not access to the Internet yet due to my Q2 question?
I have my Apple products since 2 days now. Isn't it possible to talk to an Apple technician on the phone? I tried it today (sunday) but no one was available. Maybe it's because of the sunday but there was no information regarding that on Apple's support page!
Thanks
ge

global_escape, welcome to the user to user discussions!
"Q1: Is there such an IP for AE? (This seems to be kind of standard with other brands!)"
No, the Airport Extreme is configured using AirPort Utility.
"Q2: Is it possible for AE to simulate another MAC address than its own?"
No.
"Q3: Is this problem because AE has not access to the Internet yet due to my Q2 question?"
No, AE does not need to be hooked up to the Internet to create a wireless network.
"Somehow I cannot get the wireless functionality of AE to work. My WinNT Dell notebook cannot find the wireless network that is established by AE."
Have you used AirPort Utility to "create a wireless network" for the AE? If you have already done this, check your settings. They would normally look something like this:
Wireless Mode: Create a wireless network
Wireless Network Name: The name of your wireless network
Radio Mode: 802.11n (802.11b/g compatible)
Wireless Security: WPA/WPA2 Personal
Wireless Password: Your password
Confirm Password: Your password
Please post back on your progress.

Windows XP cannot see Airport Extreme SSID

I just bought a new Airport Extreme Base Station and connected it to my home router. My iMc was connected in minutes. But I am having a lot of trouble connecting my wife's Dell PC (XP SP2) using a Dell 1450 Wireless USB adapter (a/b/g). I have tried no encryption, WEP, and WPA, but in all cases I cannot even see the broadcasted SSID from the base station. I have also tried a number of different channels 1,6,8,11, but in all cases I never see the station in the list of available wireless networks.
To see if this was a windows issue, I brought home my work laptop (also XP SP2), and it had no problem seeing the SSID, and also connecting in all the above cases. Whats even more perplexing is that all the computers are right next to each other, and my wife's computer can see about 10 of meighbor's access points, but not the new base station!
Needless to say, it has been very frustrating, and I am considering returning the airport if I can't get the wife's XP connected.
Any ideas?
Thanks,
Mark
Message was edited by: mark-o

I can see a couple of possibilities.
* It is possible to set up AirPort (or any wireless network) so that the SSID doesn't show up - ever. In such cases, it's necessary to manually type in the SSID to connect. (Usually, it's only the first time - most devices can remember the SSID name, and it's not a problem). Unfortunately for you, I don't use Wintendo that much, and don't have the steps needed to connect to a hidden network memorized - I'm actually more familiar with the process to do it with an Xbox than I am with a Windows PC.
* To see if this is the case, use the AirPort utility, manual config. Find the "Wireless" tab, and then choose "wireless options" There should be a checkbox named "create a closed network" If it is checked, then the SSID is in fact hidden, and that's why you aren't finding the SSID.
I realize that you were able to see the SSID from another machine, and that is puzzling that your wife's PC can't see it.
You've already eliminated the possibility that the radio is simply turned off on your wife's PC, as you can see your neighbor's wireless SSID(s).
I'd suggest trying a different encryption, as some older devices can't use the newer methods - but you've covered that base too.
To be honest, I've got a couple of issues of my own with the 802.11n base station... the latest firmware 'update' seems to have been a step backwards...
Message was edited by: pariah0

Cannot see Airport Extreme Base Station--Watch for 2.4Ghz traffic!

(Issue is addressed in the body of this post)
Great when working on 802.11n at 5Ghz, BUT...
If you have to be compatible with 802b/g you are forced to transmit at 2.4Ghz. Traffic at this frequency can be so bad that it made my station invisible (even with "Interface Robustness" activated). The "automatic channel selector" is supposed to choose a clutter free channel for clear communications, but it does not work well. I had to reprogram the station (through ethernet) to manually change the channel to a more stable one. In my case, channel 8 did the job.
After this, the Airport base worked perfectly!
I live in a condo area where I get 8 strong wireless networks, all at the same time. Add microwave ovens, TV's and cordless phones and you get a jammed 2.4Ghz highway. Make sure to select a channel that provides seagway to the "carpooling lane".

Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
Any help would be greatly appreciated.

Macbook Pro cannot configure AirPort Extreme using AirPort Utility

Hi all,
I can't get my macbook pro's airport utility to connect to my airport extreme, and hard reset doesn't seem to work either. However, the airport extreme still functions properly... just doesn't allow me to reconfigure it.
Steps to reproduce:
1. Open AirPort Utility.
--> my AirPort Extreme router shows up with a green light (it's working).
--> Information displayed includes "AirPort Utility found an AirPort Extreme with 802.11n (Gigabit Ethernet)", with correct-looking gateway and IP information (version 7.2.1)
2. Click "Continue"
--> Screen shows "Reading base station configuration..." with a little spinning icon.
3. Wait 3 minutes.
--> During this wait, the green light stays lit on the router, my wireless connection does not drop, and the icon next to "Reading base station configuration..." continues to spin.
4. Popup dialog appears: "An error occurred while reading the configuration. Please make sure your AirPort base station is plugged in and in range of your computer or connected via Ethernet and try again. (-6753)". The AirPort extreme is sitting 2 feet from my MacBook Pro, connected only by wireless internet.
At this point, I wonder whether hooking it up with an ethernet cable would work better. So I did the following:
1. Turn off Macbook Pro Airport wireless card.
2. Connect an ethernet cable from the laptop to the 2nd port of the Airport Extreme
3. Wait 60 seconds for DHCP etc.
4. Close the Airport Utility (from the last test)
5. Open the Airport Utility again
6. My Airport Extreme router is again displayed, the same information is present as before.
7. Click Continue
--> "Reading base station configuration..." message with spinning icon appears again.
8. Wait 3 minutes. During this time, as before, the green light on the router stays lit, and nothing much seems to happen. I ran a "ping google.ca" from a terminal window just to verify that my internet stayed connected during this process, and the pings all responded fine.
9. Again, an error popup: "An error occurred while reading the configuration. Please make sure your AirPort base station is plugged in and in range of your computer or connected via Ethernet and try again. (-6753)"
At this point, I decided it might be a good idea to do a hard reset. I pressed and held down the tiny button on the back of the Airport Extreme for 6 seconds then released... no visible result. Green light still on. Then I tried for 11 seconds. Still no result, green light still on. I restarted the router, waited for the green light to come back on, and tried again with 6 seconds then 11 seconds again. STILL no result.
I can't think of anything else to try. Any suggestions?

The Windows "Airport Setup" version you need for the Airport Extreme N base station is not really available for download - but you can get it if you are up to following this procedure:
1. download "AirPort Base Station Update 2007-002 for Windows" from Apple's web site
2. use a Winzip utility to extract the contents of the file you downloaded (called Airport521update.exe) to another folder.
3. the contents of that folder should include four files - applesoftwareupdate.msi, apsetup.msi, apsetupadmin.exe, and bonjour.msi
4. go to All Programs -> Accessories. Right click on the "Command Prompt", select to "run as administrator", and click continue when Windows asks for your permission to run this command.
5. in the command prompt window, type and execute the command
msiexec /i pathto_folder_of_files_youdownloaded\apsetup.msi /qb ap50isinstalled=1
This method simply forces the installer into thinking Airport 5.0 is already installed, thus letting the installer complete its job of installing a full working copy of the updated version.
This procedure also installs Bonjour for Windows, which will simplify the task of configuring on the PC any printer connected to the Base Station.

Why wont my computer discover my airport extreme?

I replaced a 1st gen airport express with a 5th gen airport extreme and it was working fine until i tried to set up the express in another room to extend my network. Now my computer will not find either airport when i open the utility. Why? Please help!

my macbook does find it when i have it plugged in via ethernet port but it works more like a pass-thru to give me internet access. It does allow me to configure the extreme and everything looks like its set up properly but when i unplug the cable it goes away. i did not try a factory reset because my old aiport express is doing the same thing so i figured it may be a problem with the utility. ???

PC AirPort Utility cannot find Airport extreme w/ ethernet but has internet

Hello, I have set up the airport extreme to use with a MacBook. I pluged everything in just fine (PC using ethernet) but had to configure the base station with the MacBook as the PC could not find it using the Utility. However the PC is connected to the internet just fine through the base station's ethernet port.
My problem is trying to get the PC (running XP home 2002 sp2) to see the Airport Extreme using the Airport Utility in order to start configuring network printing and eventually AirTunes.
I cannot seem to find this solution anywhere. Please help if you can. Thanks!

Hi I don't know for sure if this is your answer, but with your mac go into setup again. Under wireless tab, then wireless options , make sure 'create a closed network' is unchecked. This may allow the pc to see any Apple base stations. Good luck
Can you please tell me exactly where to find the "create a closed network" box? I am brand new to mac and am still finding my way around. Thank you so much!

Cannot connect AirPort Extreme w/actiontec C1000A

I would like to use my Actiontec C1000A strictly as a modem, turn off the wireless and use my AirPort Extreme for wireless and routing. I am having a problem as to how to turn off the routing in the modem and any special settings in the AirPort that I need to make.

I would like to use my Actiontec C1000A strictly as a modem
Suggest that you first check with your Internet Service Provider to see.....
1) Whether this is even possible
2) Whether they will help you with this configuration
3) Whether they will support this type of setup in the event of problems
As you might imagine on an Apple support forum, we cannot offer much help for an Actiontec product.
IF....it is possible to configure the Actiontec as a simple modem, then AirPort Utility, the setup application for the AirPort Exteme will detect the modem and automatically guide you through the correct PPPoE settings to use.
You will need to have your ISP user name and password handy, as these items will be required during the setup.
Things would be much simpler if it were possible for your ISP to provide you with a simple modem......not a modem/router like you have now.

Computer cannot read AirPort Extreme CD

Similar Messages

Maybe you are looking for